Roofing contractor
Carter & Sons Roofing & Construction
401 Main St, Yorktown, VA 23690
Listed under Newport News, VA
- Google average
- 4.9
- Ratings counted
- 102
- One and two star
- 1 of 102(1.0%)
- Virginia median
- 1.7%
The first three are Google’s own figures for Carter & Sons Roofing & Construction, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 93 | 91% | |
|---|---|---|---|
| 4 | 8 | 8% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Carter & Sons Roofing & Construction.
- 1 out of 5Blaine Danielsa year ago
Tired to call them for service, but they hung up on me within like 5 seconds, and then blocked me for some weird reason.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- choices29
- inspection25
- home21
- crew17
- warranty12
- debris11
- flashing7
- tarp6
- underlayment5
Other reviews we hold
14 more of the 101 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Dennis Byrd3 days ago
We recently had our roof replaced, and the whole process was smooth from start to finish. ralph was very easy to work with and took time to explain the insurance claim, the roofing details, and each step of the roof and gutter installation. For someone like me who knew very little about shingles, flashing, and gutter work, this was very helpful and reassuring since we had never gone through a full roof replacement before. The roofing crew completed the new roof in just one day, and the gutters were installed the next day. jeffrey also helped manage the insurance communication and made sure we understood what was happening at every stage. The team was professional, organized, and careful with cleanup, which made the experience even better. i really appreciated how clearly everything was explained and how efficiently the job was handled. we are very happy with the finished roof and gutters and would gladly recommend them to friends and neighbors.
- 5 out of 5Mindy Va week ago
I have no complaints at all about my experience with Carter & Sons Roofing & Construction. Logan stopped by to offer a roof inspection and was friendly, respectful, and never pushy. After we set a time, he came out, took clear photos, and explained the damage he found on our aging roof in simple terms that were easy to understand. He also went over the insurance paperwork with me, helped explain what might be covered, and made the whole roofing process feel much less stressful. Once the work was scheduled, the crew showed up on time and got the old shingles removed and the new roof installed in a single day. They worked efficiently, protected the property during the job, and did a thorough cleanup before leaving. The gutter work was completed right after, which really helped finish everything off properly. A little later, Logan sent the final invoice, answered my questions, and made sure every detail was handled smoothly. The whole project felt organized and professional from start to finish, and I would gladly recommend him for roofing and gutter work.
- 5 out of 5K Waltona month ago
I was referred by a retired roofer, and the whole roofing experience was excellent from the first roof inspection to the final cleanup. Logan was professional, friendly, and took time to look over the roof and explain the shingle …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Gabriella Dillona month ago
A roofing crew was working on several homes in my neighborhood after a bad storm, so i asked logan to inspect my roof and see whether it might qualify for a replacement. After a careful roof inspection, he gave me an honest opinion and said …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5C Poncea month ago
After dealing with a leaking roof for a long time, i started looking for a roofer that offered financing so i could finally get the roof replacement done. I had noticed signs in nearby yards and decided to ask for an estimate. caden came …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Mindy Daviesa month ago
My roof replacement experience was excellent from start to finish. The digital roof estimate, clear presentation, and strong reputation of the roofing team stood out right away and made my choice easy compared with several other estimates. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Liliana Dillona month ago
I live in an older home, and after some strong rain I had a serious roof leak coming into my bedroom. Tucker, the estimator from Carter & Sons Roofing & Construction, inspected everything, explained the roofing issues clearly, and moved my project up fast because the leak needed quick attention. They got me scheduled right away, and I had a full new roof installed within a week. What stood out most was how well organized the whole roofing crew was and how smoothly the project moved from inspection to tear-off to final shingle installation. The work was finished in just two days, which was impressive because this was not a simple roofing job. The existing roof had old cedar planking underneath with three layers of worn asphalt shingles above it, so the crew had to do a full tear-off, remove all the old roofing material, install new roof decking, and then put on the new shingles with solid hand-nailed workmanship. The price was not the lowest, but the quality of the roofing work, the speed, and the attention to detail made it worth it. Everyone was professional, easy to talk to, and respectful throughout the job. I would recommend them without hesitation for roof replacement, leak repair, and difficult roofing projects.
- 5 out of 5Judy5 Ma month ago
I recently had a new roof installed on my home by Carter & Sons Roofing & Construction, and the whole process was smooth from start to finish. From the first call to the final cleanup, it was a great experience. When jeffrey came out for the estimate, he explained the roofing work clearly, went over the materials, flashing, and ventilation, and sent the quote very quickly. i also made a last minute request to add new gutters, and he was very responsive and easy to work with. The full job, including the roof replacement, gutter work, and four skylights, was completed in just two days. The crew worked efficiently, kept the area clean, and paid attention to detail throughout the project. logan answered my questions quickly, communicated well, and made the whole job feel organized and stress-free. He was friendly, professional, and easy to talk to, which really stood out. I also appreciated that caden came back out promptly to secure a loose piece of siding, which showed real care even after the main roofing job was finished. Overall, I was very pleased with the workmanship, the communication, and how smoothly everything went. I would gladly hire them again for any future roofing, gutter, or exterior repair work.
- 4 out of 5K Bridgesa month ago
I first heard about Carter & Sons Roofing & Construction through my contractor during a home restoration project. They gave very competitive, detailed quotes and ended up doing several parts of the roofing work. They replaced the shingle roof, flat roof sections, and the metal trim and flashing. From start to finish, there workmanship was professional, careful, and completed in a timely way. The crew kept the jobsite organized, explained the roofing process clearly, and made sure each step was done right. After that project, i asked them to quote a full roof replacement for one of my commercial buildings. This was a much larger roofing job, but they handled it very well. They had enough skilled roofers on site, managed the schedule smoothly, and finished on time. eli helped me make smart choices about the roofing materials and system that best fit the building, and i was very pleased with the final result. I am also using them for roof repairs on other commercial properties, including leak issues, flashing repairs, and general maintenance work. It is hard to find a roofing team that can handle residential roofing, commercial roofing, roof replacement, and repair work with the same level of care, but they have done that for me. logan and the rest of the crew have been easy to work with, responsive, and thorough. What stands out most is how dependable they are from beginning to end. Everyone I worked with, from the owner to the crew, took the time to listen, answer questions, and make sure the roofing job was fully completed to my satisfaction. I am glad I found them and I fully expect to keep using them for future roofing projects.
- 5 out of 5martha townsenda month ago
My first insurance claim for storm damage to my roof felt much easier than I expected because Carter & Sons Roofing & Construction walked me through every step and kept the process simple. The pricing was very fair, and the crew responded fast to inspect the damage and get the roof repair scheduled right away. While other nearby homes were still waiting on roofing crews after the storm, my old shingles were torn off and the full roof replacement was completed in just one day. The roofing team also did a great job with cleanup, making sure nails, scraps, and small debris were picked up around the property. The workmanship was excellent, the shingles used were high quality, and the finished roof looks great. They were professional, efficient, and easy to work with from start to finish. I had a very positive experience and would gladly recommend them to other homeowners in Yorktown who need reliable roof repair or roof replacement after storm damage.
- 5 out of 5Jimmy Nielsen3 months ago
jeffrey and the crew were very careful about using the right roofing methods for a watertight finish and clean curb appeal. i work in construction, so i pay close attention to the process, and my reroof was handled with real attention to …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5geoffrey franco3 months ago
Great company to work with. After a strong storm tore off a big section of shingles, I called Carter & Sons Roofing & Construction once I started my insurance claim. Eli and Tucker made the rest of the process simple, explained each step …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5cristian warner3 months ago
Some soffit had come loose on my roofline where i couldn’t reach it, and i was having a hard time finding a roofer willing to handle a small repair. After i left a message, logan called me back quickly, set up a time to check it, and even …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kristopher A3 months ago
I've had a fantastic experience with this roofing company. Caden handled the entire process smoothly, including working with my insurance company and speaking with the adjusters when they visited my home. Caden was friendly, easy to …
Google cut this review short. The full text is on their Google profile.
What Carter & Sons Roofing & Construction says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…The Yorktown Roofing Service Champions Licensed & Insured Carter & Sons Roofing &…”
Insured
“…Service Champions Licensed & Insured Carter & Sons Roofing & Construction…”
Other roofers in Newport News
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| The Roofing Company, Inc.knowledgeable staff, professional crew, courteous staff4.5205 ratings11.7% one and two star(757) 867-6600 | 4.5 | 205 | 11.7%24 of 205 | (757) 867-6600 |
| Tidewater Roofingestimate, leak problem, polite staff4.7166 ratings7.8% one and two star(757) 244-0000 | 4.7 | 166 | 7.8%13 of 166 | (757) 244-0000 |
| Chase Roofing LLCprofessional work, estimates, warranty4.7145 ratings5.5% one and two star(757) 872-0700 | 4.7 | 145 | 5.5%8 of 145 | (757) 872-0700 |
| Fonseca & Sons Roof Repairhome, nails, debris4.9131 ratings0% one and two star(757) 540-2700 | 4.9 | 131 | 0%0 of 131 | (757) 540-2700 |
| Hayes & Sons Roofing LLChome, inspection, chimney4.9131 ratings0% one and two star(757) 540-3400 | 4.9 | 131 | 0%0 of 131 | (757) 540-3400 |
| Martin & Sons Roofingavery, insurance company, crew4.9128 ratings0% one and two star(757) 500-5100 | 4.9 | 128 | 0%0 of 128 | (757) 500-5100 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 102 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 102, of which 101 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.