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Roof Warden

Roofing contractor

Hayes & Sons Roofing LLC

13 S Mason St, Smithfield, VA 23430

Listed under Newport News, VA

Google average
4.9
Ratings counted
131
One and two star
0 of 131(0%)
Virginia median
1.7%

The first three are Google’s own figures for Hayes & Sons Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.

Rating breakdown

4.9
131 ratings
How the 131 ratings break down, from five stars to one
5
11588%
4
1612%
3
00%
2
00%
1
00%
0%of these 131 ratings are one or two stars (0)

Lower than most — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Hayes & Sons Roofing LLC. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • home27
  • inspection22
  • chimney16
  • flashing15
  • grant13
  • nails12
  • debris10
  • project manager6

Other reviews we hold

14 more of the 129 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Asher Solisa week ago

    We dealt with a stubborn roof leak for many years and previous roofers only did quick patch jobs that did not hold up. Tanner inspected the problem carefully, took photos, and explained exactly what was going on with the roof system. For a …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Nicole Gonzalesa week ago

    I was able to get everything set up through David. He was very professional, clear, and detailed throughout the roofing process. I also had the chance to meet the owner, and their professionalism and credibility really gave me confidence to move forward with the contract. My home had older exterior materials that were showing a lot of wear, and the chimney needed some repair work as part of the overall roofing project. The added work was handled at a very reasonable cost. During the job, I was a little concerned about cleanup because the work area looked messy at one point, but after I brought it up to Brandon, the project manager, he came out the next day, walked the property with me, and made sure the roofing crew cleaned everything up thoroughly. Brandon addressed every concern I had and made sure I was fully satisfied with the final result. The new roof and related repairs look great, and the whole experience felt organized and professional. I would highly recommend them for roofing and exterior work in Smithfield.

  • 5 out of 5M Tanner3 weeks ago

    one afternoon while i was mowing the yard and walking along the side of my house, i noticed a loose shingle in the grass. at first i did not think much about it, but later that evening while walking my dog, i looked up and saw a big damaged …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Derek9 C3 weeks ago

    I agree with the other reviews. David is a great person, and his professionalism and pride in his roofing work show in everything he does for his customers. He took the initiative to re-roof my shed, even drove to my workplace so I could sign the permit paperwork, and helped me get the exact drip edge style I wanted. He really went above and beyond to make the whole roofing experience easy and stress-free. I had several roof leaks, and they were repaired the right way. My new roof looks beautiful and has really improved the look of my home. The crew was professional, respectful, and very considerate of my family and pets during the project. They kept the work area organized, communicated clearly, and made sure every part of the job was handled with care. Working with David and his team was an excellent experience, and I highly recommend them for roofing repairs, re-roofing, and related exterior work.

  • 5 out of 5Sophie Bryant4 weeks ago

    I had a roof leak around an addition on my home, and another contractor could not pinpoint where the water was getting in. Then I called Hayes & Sons Roofing Llc, and David responded very fast and set up a time to inspect the problem. He was easy to work with, very thorough, and took the time to check the roofing area carefully instead of rushing through it. He spent a good amount of time on the roof tracing the source of the leak and was able to identify the issue that others had missed. After finding the problem, he explained the repair in simple terms and applied a patch to stop the leak. With more rain expected soon, he asked me to follow up and let him know how everything held up, which showed he truly cared about the quality of the repair and customer satisfaction. I also appreciated that he was honest, professional, and respectful while working at my home. He clearly knows roof repair, leak detection, and how to handle problem areas around additions and flashing. After all the time he spent diagnosing the issue and making the repair, he was still very fair about the cost. Overall, it was a very good experience, and I would highly recommend them to anyone needing roof repair, leak service, or even a full new roof.

  • 5 out of 5Michele Sosaa month ago

    We hired a roofing crew to replace our low pitch roof after dealing with a few bad leaks. We first contacted them for a roof consultation and a detailed estimate that covered the problem areas we were worried about, including flashing and …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Ruth12 Da month ago

    We had a great experience working with Brandon after our family home had a hidden leak that caused major water damage and affected parts of the roof system, attic, and interior. The house was still fully furnished with many valuable and …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Dominique14 La month ago

    I recently had Tanner provide an estimate for a roof replacement, new gutters, downspouts, and gutter guards. He was very detailed in looking over what my home needed and recommending the right roofing and drainage products. He pointed out …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Addison Campbella month ago

    I could go on for a long time about why Hayes & Sons Roofing LLC stands out, but the short version is this: a lot of contractors can put on a new roof or replace siding, but not all of them can truly transform the whole outside of a home. …

    Google cut this review short. The full text is on their Google profile.

  • 4 out of 5chad moona month ago

    I’m very grateful for the excellent roofing work on my home. Replacing my old tile roof with a new metal roof turned out better than I expected, and I’m extremely happy with the final result. From the first roof inspection and estimate to the tear-off and final installation, the whole process was clearly explained, well organized, and finished on schedule. I want to recognize everyone involved in the project. Brandon, the roof consultant, was the first person I met with and was friendly, professional, and very knowledgeable about roofing materials, installation methods, and the full scope of the job. David and the office team handled the paperwork, billing, and permit details smoothly, which made everything much easier for me. Grant, the field supervisor, managed the roofing crews with great leadership and kept the project moving efficiently. The team did an outstanding job completing the roof replacement quickly so I could provide the needed documents to my homeowner’s insurance company without delay. Just as important, the workmanship was excellent and the new metal roof looks beautiful. Grant was on site regularly, supervising the crews, answering my questions, and making sure each step of the roofing project was done the right way. He was respectful, easy to talk to, and clearly experienced. I also want to praise the roofing crews for their hard work. They were efficient, organized, careful with my property, and did a great job cleaning up the job site each day. I truly appreciated how professional everyone was from start to finish. I’m very pleased with the finished roof. It has completely improved the look of my house, and I’ve already received many compliments from neighbors, friends, family, and coworkers. I would gladly recommend this roofing company to anyone in Smithfield looking for reliable roof replacement work, strong communication, and quality results. They earned my trust and made this entire roofing experience a very positive one.

  • 5 out of 5Mia Drakea month ago

    They just finished my roof, and I’m very happy with the whole experience. The price was fair, the roofing workmanship was excellent, and the crew even noticed and fixed a small flashing issue in one area that I did not know needed attention. Communication was great as the install got closer, and Brandon did a nice job explaining the roofing process during the estimate. He answered my questions clearly without any pressure, and I really appreciated that there were no repeated follow-up calls, emails, or sales gimmicks. Overall, it was a smooth, professional roofing job from start to finish.

  • 5 out of 5A Acevedoa month ago

    i had a few roofing contractors check a roof leak, and many of them said i needed a full roof replacement, but david took a different and more honest approach. He explained that the roof still had several good years left and that a targeted roof repair would take care of the problem. He found the trouble spot, fixed the leak, and completed the work at a fair price. After seeing how thorough and straightforward he was, i also asked for an estimate on gutter guards. Soon after, david and his crew installed them, and the whole process was smooth and well organized. They worked efficiently, kept the area clean, and made sure everything was installed the right way. david was knowledgeable, honest in his inspection, and easy to work with from start to finish. It is refreshing to find a roofing professional who focuses on the right repair instead of pushing a full replacement. I highly recommend him and his crew for roof repair, leak detection, and gutter guard installation.

  • 5 out of 5Aaron18 A3 months ago

    Brandon and his crew were outstanding. Brandon arrived early on the morning of the roof install and was friendly, professional, and clear about the schedule for the day. The roofing crew showed up shortly after and got right to work setting …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Javier Mosley3 months ago

    Great roof re-shingle experience from start to finish. David inspected the roofing system and pointed out the problem areas, then explained the best repair and replacement options in simple terms. After the manufacturer claim did not work …

    Google cut this review short. The full text is on their Google profile.

What Hayes & Sons Roofing LLC says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Bonded · Insured · Licensed Hayes & Sons Roofing LLC Local…”

  • Insured

    “…Roofing Company Bonded · Insured · Licensed Hayes & Sons…”

  • Bonded

    “…#1 Rated Smithfield Roofing Company Bonded · Insured · Licensed…”

Other roofers in Newport News

Ranked by how many ratings Google has counted.

Other roofers we list in Newport News
Roofing contractor
The Roofing Company, Inc.knowledgeable staff, professional crew, courteous staff4.5205 ratings11.7% one and two star(757) 867-6600
Tidewater Roofingestimate, leak problem, polite staff4.7166 ratings7.8% one and two star(757) 244-0000
Chase Roofing LLCprofessional work, estimates, warranty4.7145 ratings5.5% one and two star(757) 872-0700
Fonseca & Sons Roof Repairhome, nails, debris4.9131 ratings0% one and two star(757) 540-2700
Martin & Sons Roofingavery, insurance company, crew4.9128 ratings0% one and two star(757) 500-5100
Robinson & Sons Roofing & Remodelingshingles, crew, skills4.9118 ratings0% one and two star(757) 540-2400

All roofers in Newport News →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 131 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 131, of which 129 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.