Roofing contractor
Bradford
4510 Kenny Rd #212, Columbus, OH 43220
- Google average
- 4.8
- Ratings counted
- 133
- One and two star
- 5 of 133(3.8%)
- Ohio median
- 2.0%
The first three are Google’s own figures for Bradford, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 126 | 95% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 5 | 4% |
About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Bradford, most recent first.
- 1 out of 5Don Robertsa year ago
I had my roof replaced last December 2023. In January 2024 there was water leaking around my lights in the family room. Contacted the company, which sub contacted to roofing contractor and they were out and made the repairs. No more leaking. The damage inside has never been addressed. I have tried to contact the owner Jason Shumway several times since. 37 times as of right now. No response. I called and he answered once. Said he would get back to me and nothing. That was in February. I have had a warped ceiling and brown stains on the ceiling since then. Filed a complaint with the BBB and he never responded. Thought I would reach out thru Google to get the situation resolved. This review could easily become a 4 rating or higher. Not a good way to do business.
- 1 out of 5Michele Camarota5 years ago
Jason Keigley claims he works for this place and when I told him I had damage he messaged me at 1:32am!!! Then procedes to inform me that my job was not profitable for him to do after I showed him a pic of the damage. He has an "i don't …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Steve Meade6 years ago
I called for a quote and the guy just hung up on me when he heard it was a smaller job. Ridiculous.
Reply from the business
Steve, We log all our calls and we don't show any calls. Our office staff is trained to deliver all calls to management for assignment to our sales team. Jason Shumway Owner
- 1 out of 5just me7 years ago
I'm sure the service would have been exceptional had this company even bothered to respond back. After calling asking about gutter repair, I was assured that someone would get back to me after 24 hours. Noone did. So I called back and the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Erin, You were emailed a quote, on Thursday following your inspection. We told your husband to look in the junk mail as it comes from our Gmail account. Thank you, Jason Shumway Owner
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding21
- quick response7
- excellent quote5
- kind crew4
- wind damage repairs3
- on budget3
- roofing estimate2
- soffit replacement2
- quick installation2
- clean team2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Ely Odekirk2 months ago
Amazing people and service. Highly recommend them. Here from Cole Simpson's youtube video.
- 5 out of 5Liz Fisher3 months ago
Great work and very efficient! Zac Margo was wonderful to work with and very communicative.
- 5 out of 5Correna Starbuck9 months ago
Helpful, timely and able to work with a budget. Can’t recommend enough!
- 5 out of 5Amanda Levella year ago
Great quality work at a reasonable price! I’d definitely recommend!
- 5 out of 5Paul Wexlera year ago
Just moved into an UPPER ARLINGTON 50s ranch bricker; the roof had been done, but a few major things were wrong; the flashing to the chimney was non-existent. Bradford came in, their man found every problem listed in the very complete …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Brent Kinga year ago
Had to have some siding work done and they knocked it out of the park. Timely, professional, excellent work and clean. They did an amazing job.
- 5 out of 5Frank Warda year ago
Zach at Bradford Xteriors, and his crew, completed the underlayment and siding repair on our house without a hitch. Great communication via telephone and email ensuring nothing was a surprise when total costs were accumulated. The crew …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Nancy Grovesa year ago
Boris was very friendly, prompt and did a great job getting repairs from wind damage completed.
- 5 out of 5Diane Ma year ago
I did an online request for a quote and within minutes had a call from the owner, Jason. He requested a aerial view/measure of our home and said he would get back to me. Within a couple hours he called back with an excellent quote. The …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5michelle parsonsa year ago
Great crew did a great job quickly.
- 5 out of 5Colleen Wolfa year ago
After the last hail storm, we called Bradford Xteriors (recommended by another happy customer) to assess damages. Joe, was professional and oversaw our roof repair from beginning to end. The work was finished in timely manner, and the curb appeal of our new roof and gutters stands out amongst other homes in our neighborhood! I hope we never get damage again… but if we do…. we would use this company again and again.
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Derek HallEdited a year ago
Extremely happy! Very professional, great pricing, and efficient! Joe S. was our project manager and he was great. Definitely would recommend.
Reply from the business
Derek, Thanks for your business and support Bradford Xteriors Inc. is a family owned and operated roofing company that runs on customer referral's. We apricate the review and kind words of recommendation. Jason Shumway Owner
- 5 out of 5Laz Martineza year ago
Bradford Xteriors is a amazing company i call them to do my roof and they explain everything that was going to happen during the process. Jason and his team did a amazing job and for that I recommended then 100%.
- 5 out of 5Michael Caina year ago
Quality contractor. I would highly recommend them.
What Bradford says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Besides being fully licensed and bonded, we are: Recipients of the…”
Free estimates
“…AQs Insurance Claims Roofing Contact Us Free Estimate (614) 483-6215 Interested in: Roofing…”
Their site also states: bonded, states a founding year.
Other roofers in Columbus
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Able Roofingsiding replacement, warranty, thorough inspection4.51,259 ratings10.2% one and two star(614) 444-7663 | 4.5 | 1,259 | 10.2%129 of 1,259 | (614) 444-7663 |
| Lifetime Quality Roofinginsurance claim assistance, inspection, new roof4.6644 ratings7.8% one and two star(614) 407-7663 | 4.6 | 644 | 7.8%50 of 644 | (614) 407-7663 |
| 614 Exteriorsroof replacement, siding repair, answering questions5.0498 ratings0.4% one and two star(877) 614-8787 | 5.0 | 498 | 0.4%2 of 498 | (877) 614-8787 |
| Roof Reviversprofessional work, inspection, courteous staff4.9498 ratings0.8% one and two star(614) 626-0387 | 4.9 | 498 | 0.8%4 of 498 | (614) 626-0387 |
| Muth & Company Roofingroof replacement, gutters, gutter replacement4.8428 ratings4.0% one and two star(614) 882-0900 | 4.8 | 428 | 4.0%17 of 428 | (614) 882-0900 |
| Ramos Roofingquick work, siding, responsive staff4.9388 ratings2.3% one and two star(614) 761-7663 | 4.9 | 388 | 2.3%9 of 388 | (614) 761-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 133 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.