Able Roofing

8 of the 54 one and two-star reviews we hold, most recent first.

• 1 out of 5Shawn McInturf21 hours ago

  Absolutely do NOT call these guys despite all of the positive reviews. They will damage a part of your house (i e. Siding, shingles) so you absolutely HAVE to have them repaired whether you need it or not. They will screw around with insurance co for months and then ultimately not have time to do the job. Family member is in process of waiting for them to return payment. Like 23K! And now they are stuck with a hole in the siding that is unnecessarily 10" located in the most viewable spot on the house. Obviously they have to turn around and go through entire process all over again. The worst part is there was NOTHING wrong with the siding. Pretty sure that's fraud. Any insurers, feel free to chime in. They may be good for the Columbus area but good luck if you live anywhere else and if you call for roof repair, do NOT let them anywhere near your siding. Contacting BBB if checks aren't returned very soon.

• 1 out of 5Stephanie Salzler4 days ago

  We had our roof replaced Monday by Able Roofing. They arrived around 7am and a storm came through around noon. They did not have the roof tarped and we have significant water damage throughout our attic and home. I highly do not recommend …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I'm sorry to hear about your experience, Stephanie. Your concerns are important to us, and we understand the frustration caused by the water damage. We have escalated this matter internally for further review.

• 2 out of 5David Penn5 days ago

  I received a quote the end of June and paid the down-payment the first week of July. As of August 10, we still don't have a start date. I've called several times with no answers?

  Reply from the business

  I understand your frustration, David, and I apologize for the delay in getting a start date for your project. It's important to us that you receive timely communication, and I'm sorry that hasn't been your experience. Please feel free to reach out via text or call so we can resolve this matter promptly.

• 1 out of 5Michael Marcuma week ago

  Not really happy first rain after installation flooded my wife's office destroyed 2 printerers and ceiling not sure who's paying for that they ran out of plywood had to go get myself once again not sure who's paying for that they said they …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Michael, for taking the time to leave a review. This issue has been escalated internally and a member of our team will be reaching out to support.

• 1 out of 5Josh Elder3 weeks ago

  One star is a gift. 5 months and counting with nothing but excuses and blaming everyone else. Even had their billing department call to " settle our debt" im not paying for work you havnt done. Meanwhile ive spent all year with half my siding missing.

  Reply from the business

  I understand your frustration, Josh, and I'm truly sorry to hear about your experience. It’s unacceptable that you’ve been waiting for so long without resolution. We appreciate your feedback and your comments have been escalated to our team internally for further review.

• 1 out of 5Maddie Davis-Rowley4 weeks ago

  Beware this company. They do not repair interior damage from leaks covered under warranty. They wanted to charge us $550 to tarp our roof while we waited for them to repair their error ($550 that was nonrefundable). Additionally, they installed the flashing around our chimney incorrectly, but we will void our warranty if we have a chimney company do it correctly. They are not morally sound - they only care about their bottom line and have the policies to prove it.

  Reply from the business

  Thanks for your feedback.

• 1 out of 5Shawn E.Edited 4 weeks ago

  ★☆☆☆☆ ADVICE: SCRUTINIZE YOUR INVOICES AND VERIFY ALL WORK - Update July 20, 2026 UPDATE - July 20, 2026: On July 13, the owner replied to this review stating the matter had been "escalated internally for further review." I replied requesting that the findings of their internal review and any proposed resolutions be provided in writing. To date, I have not received a response to my initial July 6 audit or my follow-up email sent on July 16 to the executive team (see attached file Screenshot 2026-07-20 134846.jpg). The physical discrepancies remain completely unresolved, specifically the unperformed structural framing labor and improperly attached rafters that fail to make physical contact with the damaged structural hip beam. PROJECT & AUDIT HISTORY: I am a repeat customer who paid Able Roofing $28,400 in 2025 for a full roof replacement, and engaged them again in 2026 for a major, insurance-funded structural repair after a tree strike. Across both projects, total paid contracts approach $50,000. Following the 2026 project, a physical audit revealed the following discrepancies: Equipment Billing: The final invoice included a $550.00 charge for a 20-yard dumpster that was not delivered to or utilized at my property. Labor and Structural Scope: The billing included a $7,002.55 custom quote to tear down and rebuild internal framing, plus an additional $2,371.68 for framing labor. A physical audit revealed the primary structural replacement was not executed. Furthermore, the minor patching that was performed was attached incorrectly, causing the new lumber to split. COMMUNICATION TIMELINE: July 1: Spoke with the Project Manager regarding visible exterior issues and missing materials. He promised a management response by July 2 via text (see initial screenshot). No response provided. July 4: Audited the interior attic and discovered the unperformed structural work. July 6: Emailed the executive management team with photographic evidence, formally requesting a cor

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Shawn, I appreciate you sharing your concerns and I'm truly sorry to hear about your experience. It's important to us that our customers feel confident in the work completed. I understand the frustration with the discrepancies you've outlined and the lack of communication following your audits. Your feedback is invaluable, and I encourage you to reach out to us directly via call so we can address your situation promptly and work towards a resolution. Thank you for bringing this to our attention; this matter has been escalated internally for further review.

• 1 out of 5tim ra month ago

  Observed ABLE Sub-Contractor completing a full roof replacement in the neighborhood. The crew total of 5 was obviously shorthanded after working 14 hours to complete …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Tim; we appreciate you taking the time to leave a review, however, we have no records of you as a customer.

• siding replacement76
• warranty45
• thorough inspection44
• installation crew20
• financing options19
• new roof installation18
• storm damage repair17
• soffit replacement12
• window installation11
• quick estimate10

14 more of the 440 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Clark Huskey6 hours ago

  Our new gutters and gutter guards solved all of our problems. No more gutters pulling away from the house and over flowing. The install was quick and clean. The new gutters handled all of the heavy rain since with ease.

• 5 out of 5Chris Welsh6 hours ago

  Andrew L. was incredibly helpful and instrumental in getting our gutter system replaced. We had a significant leak (with heavy rain) that ran from the roof, to our sunroom and living room. Prior to engaging with Andrew our insurance brought in a “claims specialist” to assess the leak. They stated it was due to regular wear and tear of poor caulking. We sought another opinion and after a single visit Andrew, he believed the leak stemmed from poor gutter placement and heavy water flow from our house to our sunroom gutters. Just a couple weeks ago, the gutters were replaced and with all the heavy rain this past week, there has been zero leakage inside our home. This was an ideal and practical solution for us. Something our insurance and their specialist completely overlooked. Grateful for Andrew’s help and experience. Highly highly recommend.

• 5 out of 5Angela TrumbleEdited 7 hours ago

  They did my entire roof in one day. After they were finished I couldn’t even tell they were here except the look of my beautiful roof.

  Reply from the business

  Thank you, Angela! We're glad you loved the look of your new roof and appreciate your kind words about our team's efficiency.

• 5 out of 5Ann NapoletanEdited 8 hours ago

  EDIT: Able replaced my siding in July 2026 and did a fabulous job. From working with Zach to choose the siding and trim, to the awesome crew, to Amber in the office, the people were great and the process was smooth start to finish. The end result - what looks like a new house (see photo). I've had so many neighbors stop by and comment about how terrific it looks + friends and family have raved about the job well done! I need windows next, and based on the job they did with the new roof a few years ago and most recently, the siding, I will certainly consider Able for the job! ------- A recommendation for Able Roof is definitely in order. They did a partial rebuild of my chimney, tuckpointed the rest of it, and replaced the roof, gutters, and downspouts. Everything looks just great and I can't say enough about every single person I've dealt with there, from the schedulers to the project managers and the crews. Both the roof and masonry work were handled so professionally, communication was terrific, and everything was cleaned up beautifully. The chimney work took over a week, and Michael cleaned everything up each day before he left so I could go out and let my dogs out without any worries. I'm so impressed - and I'm not easily impressed. These guys could teach a master class on customer service, communication, and professionalism. Always on time, and kept every promise that was made. I was also able to be in communication via text with both the masonry manager (Josh) and roofing project manager (Robert) as needed throughout the process. These folks are definitely at the top of my list for any future needs! Wouldn't think of using anyone else!!

  Reply from the business

  Thank you so much for the kind words, Ann! We're thrilled to hear that you had such a positive experience with our team. We're grateful for the opportunity to work on your chimney, roof, gutters, and downspouts, and we're glad to know that everything turned out great. We appreciate your recognition of our professionalism, communication, and customer service. If you ever need anything in the future, please don't hesitate to reach out. It was a pleasure working with you!

• 3 out of 5MJDU2Edited 11 hours ago

  Able did a good job installing our (large) roof. The workers started really early in the morning on a scorching hot day and finished by the end of the day, as promised. One issue is the ridge vent, which shows gaps between it and the shingles. Those are entry points for rodents and bats, and there are many videos online showing this problem. Even when properly nailed down, the ridge vents warp due to the elements and leave gaps that let critters into the attic/roof structure. Anyone who has ever dealt with rodents or bats knows the kind of mess they make. The only way to handle this is to staple a fine mesh such as hardware cloth underneath the ridge vents. It's an extra step but I am surprised they don't do it as a matter of course, especially given how much a new roof costs. I pointed this out to Able and was told they would return to reinstall the ridge vents. They haven't yet. If they fix this problem, I will upgrade to 5 stars. Edit 8/19/2026: Able never showed up to fix the incorrectly installed ridge vents. The timeline: I brought this up with the guy who came to inspect the finished roof and collect the payment (on 7/20/2026) and I was told on two different occasions over the following two weeks that a crew would take care of it. Nobody ever showed up after almost 1 month. I am downgrading my ranking from 4 to 3 stars.

  Reply from the business

  Thank you for your feedback and for recognizing the hard work of our team on your roof installation. We appreciate you bringing the ridge vent issue to our attention. Your satisfaction is important to us, and we hope to earn that 5-star rating from you soon.

• 5 out of 5Doug Rutzky22 hours ago

  Hail damage to the roof, resulted in three estimates and a new roof installed. Able a well known local company, was my option. It couldn't have turned out any better. The crew worked 2 days dawn to dark (even after dark) and did an …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kenny P23 hours ago

  Every one from Able did a great job. Matt was a very knowledgeable salesperson and did a great job inspecting our roof and telling us the scope of work needed. Matt stayed in touch with us all the way through the job too. Guillermo and his crew arrived on time both days and the entire crew worked very hard and did a GREAT job. The valleys were woven and the finished job exceeded our expectations. Even the yard was cleaned up extremely well. Mike, the site foreman, kept us very well up to date and let us know when there were some small changes (plywood delaminated) that needed to be changed. Everyone from Able was very helpful, kind, hardworking, and knowledgeable. We are so happy with Able, we are having them do our mom's house as well.

• 5 out of 5Rebekah Dorrisa day ago

  Matt Hanbaum was very helpful with navigating the insurance and installation of a new roof. The crew did a great job with the clean up. Overall would recommend.

• 5 out of 5Tina Jones3 days ago

  What an amazing crew! They kept everything clean and were professional. Worked through storms and complications and got the job done. And even came back to double check they cleaned up and did their job right. New roof looks amazing and I’m very happy with the work that they did. Highly recommend recommended if you’re looking for professional workers.

• 5 out of 5charles bingEdited 4 days ago

  I was finally happy with the job. They did an awesome job. I'm very pleased. My only complaint was how long it took. I figured you all were backed up with work. Thanks for a great job.

  Reply from the business

  Thank you, Charles! We're glad to hear you were pleased with the job. We appreciate your understanding regarding the wait time and are always striving to improve. Your feedback means a lot to us!

• 5 out of 5Cheri Sayavong5 days ago

  Nick has been amazing. He responds to my messages promptly and answers my questions thoroughly. He is the epitome of excellent customer service. While waiting on my insurance to approve a claim, Nick reached out to me after the recent …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Cheri! We truly appreciate your kind words about Nick's exceptional service. It's wonderful to hear how he has provided support and peace of mind during this process. Your feedback means a lot to us!

• 5 out of 5M.A. McKinneya week ago

  I'm a semi-retired developer. I am reasonably demanding. I must say, I am impressed from the front-end (sales) to the back end (service), they have been good with appropriate and reasonable pricing, and trades who are clearly actively managed for customer satisfaction. I will recommend Able Roofing.

  Reply from the business

  Thank you for your kind words and recommendation! We're glad to hear that you had a positive experience from sales to service, and we appreciate your recognition of our team's efforts in customer satisfaction.

• 5 out of 5Terry Hammana week ago

  They did a beautiful job on our new roof. They were fast and did a complete and professional job. Extra effort on clean-up was noticed and appreciated. Well done Able Roofing!

  Reply from the business

  Thank you, Terry! We're glad you loved the new roof and appreciated the team's effort, especially with the clean-up. Your kind words mean a lot to us!

• 5 out of 5Dawn Reynoldsa week ago

  The installation guys were very nice and quickly installed my siding. Brock show me the colors and contract, very nice and knowledgeable about the siding. Greg continue to check in on the job and to answer any questions I may have.. Gang of great fellows!! I love my siding and new gutters.. Than you to everyone ,!!

  Reply from the business

  Thank you, Dawn! We're glad to hear that you had a positive experience with our team and that you love your new siding and gutters. Your kind words about Brock and Greg are truly appreciated.

How is your roof holding up, Columbus? 🏠 Severe weather moves fast, but the damage left behind isn’t always obvious right away. Missing shingles, damaged gutters, or small leaks can quickly cause major structural issues if left untreated. If you were hit hard by today’s weather, the Able Roofing team is out in the neighborhood and ready to help. 🛠️ What to do next: Stay Grounded: Do a visual check from the ground. Look for missing shingles, bent gutters, or downed tree branches near your roofline. Check Indoors: Look for damp spots, dripping water, or dark patches on your ceilings and in the attic. Don't Wait: Small leaks can spread fast. Get a professional inspection scheduled right away. Whether you need emergency tarping, a quick patch, or a full storm damage inspection, our experts have Central Ohio covered.Aug 11, 2026Call now

• Warranty offered

  “…Our lifetime Transferable Warranty backs every project. From same-day…”

• Free estimates

  “…Commercial Projects (614) 421-7954 Free Estimate Call Schedule Columbus, Ohio –…”