Roofing contractor
Borntrager Exterior Repairs
1200 E Broadway, Columbia, MO 65215
- Google average
- 4.9
- Ratings counted
- 30
- One and two star
- 1 of 30(3.3%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Borntrager Exterior Repairs, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 29 | 97% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 3% |
About typical — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Borntrager Exterior Repairs.
- 1 out of 5Jacob Andrews4 years ago
Had an estimate done and four weeks later haven't heard anything. Called the guy told me he was just to busy to get the estimate done with roofing and his siding jobs just get pushed back and he just makes more money on roofing and told me to go with the other guys I had an estimate done by.
Reply from the business
We knew one day we would get a bad review for not being as quick as we were a year ago. It's the growing pains we will have to suffer from this one-star review. We are a small company that does our work correctly, not the quick and easy way. Our other google reviews can speak volumes on our actual work. Sorry you were not satisfied with us. :-(
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimates6
- knowledgeable staff6
- polite crew4
- quick work3
- punctual3
- clear explanations3
- fair pricing3
- flashing repair2
- no issues2
- best roofer in town2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Megana year ago
Mr. Borntrager recently fixed a leaking vent box on our roof, and we couldn’t be more satisfied with his work. He is very knowledgeable about roof repair and explained the process in detail, keeping us well-informed about his schedule. His dedication to quality was evident throughout the process. Without a doubt, he’s the best roofer in town!
Reply from the business
Thank you for the kind words. We are very proud of the work we do.
- 5 out of 5Brenda Jonesa year ago
Eddie and his crew are amazing. He checked in every couple of days to update me on the progress and explained what he was doing. He even had a conversation with my insurance adjuster to try to convince him that his assessment was not accurate. I would recommend Borntrager Exteriors to anyone.
Reply from the business
Thank you, Brenda. It was a delight working with you.
- 5 out of 5Patty Miller2 years ago
I contacted Eddie in December because I discovered a few wet spots on my ceilings. He came out within 2 days, seen the problem and fixed it, and showed me other things that weren't done correctly. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the kind words. It was great working with you!!
- 5 out of 5Amanda McGinty2 years ago
When my roof started leaking I had no idea where to start. I was so impressed with Eddie's knowledge and he and his crews' workmanship! I would absolutely encourage you to reach out for an estimate. This was an easy 5 stars to give!
Reply from the business
Thank you, Amanda. It was great working with you!
- 5 out of 5Katie Goodlet2 years ago
We had a great experience with Borntrager Exterior Repairs. They were professional, prompt and worked efficiently. Our yard was left in the same condition as it was when they started working on our roof. Eddie and his employees did an excellent job.
Reply from the business
Thank you, Katie! It was great working with you.
- 5 out of 5Emmie HarcourtEdited 2 years ago
Eddie figured out what was causing our roof leak when other roofing companies couldn’t. He arrived when he said he would and was very helpful!
Reply from the business
It was great meeting you and helping you solve a stressful leaking issue.
- 5 out of 5Kylee Lawhead2 years ago
Eddie and his team were excellent to work with! Always communicative, fair priced, and efficient. High quality service! We'll be using Borntrager Exteriors for any future repairs we have.
Reply from the business
Thank you for the kind words. We enjoyed working with you.
- 5 out of 5David Whelan2 years ago
still some honest hard working people out here that do excellent work
Reply from the business
Thank you! We take lots of pride in our work.
- 5 out of 5dan eravi2 years ago
Borntrager redone our roof several years ago, and recently my wife's mom's house. They do very good work, and are very professional, courteous and on time. They also are very good about leaving the yard clean of any debris! I would recommend them anytime.
Reply from the business
It was great working with you again. Thank you for the kind words.
- 5 out of 5Adam Woods3 years ago
Borntrager was absolutely fantastic to work with. They redid the roof on my house, garage, and laundry room. They installed new gutters, fixed all the flashing. The team was patient, extremely friendly, and knowledgeable. They worked with me on concerns about my shared driveway and made time to chat with my neighbors who were concerned about stray nails in the driveway. I couldn't be happier!
- 5 out of 5Linda Reeder3 years ago
We have hired Borntrager for both big and small jobs. They are wonderful to work with, responsive and professional.
- 5 out of 5Harry Boul3 years ago
Eddie Borntrager appeared to have extensive knowledge about the many aspects and considerations in re-roofing our house, including proper construction materials and techniques and the circulation of air through our attic. He and his crew were polite and courteous. Most importantly Eddie takes pride in his work. He did an excellent job for us.
Reply from the business
Thank you and thank you for taking the time to write us a review. It was wonderful working for great customers like yourself.
- 5 out of 5Donna Delong4 years ago
Eddie is very knowledgeable and professional. At our initial meeting, he spent a lot of time explaining the situation with my roof and the repairs needed and answering my questions, which I really appreciated. Eddie was very good at …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Donna. It was our pleasure doing business with you too!
- 5 out of 5Kirk Farmer4 years ago
We are very happy with the work Eddie and his crew did for us. Throughout the process Eddie did what he said he was going to do when he said he was going to do it. We would recommend Borntrager Exterior Repairs for your roofing and gutter project.
Reply from the business
Thank you, Kirk & Lisa, for being great customers! Also thank you for taking the time to leave us a review.
What Borntrager Exterior Repairs says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…turn to a contractor who: Is licensed and insured for your protection. Has…”
Insured
“…to a contractor who: Is licensed and insured for your protection. Has over a…”
Their site also states: free estimates.
Other roofers in Columbia
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| CoMo Premium Exteriorssiding, gutter replacement, thorough inspection4.7650 ratings5.8% one and two star(573) 577-2611 | 4.7 | 650 | 5.8%38 of 650 | (573) 577-2611 |
| Midwest Roofingroof replacement, inspection, insurance claim assistance4.8629 ratings3.5% one and two star(573) 498-2645 | 4.8 | 629 | 3.5%22 of 629 | (573) 498-2645 |
| Continental Siding - Columbia Showroomcourteous staff, window replacement, warranty4.8526 ratings5.1% one and two star(573) 256-7000 | 4.8 | 526 | 5.1%27 of 526 | (573) 256-7000 |
| Resolve Roofingroof replacement, new gutters, thorough inspection5.0398 ratings0.3% one and two star(573) 787-5859 | 5.0 | 398 | 0.3%1 of 398 | (573) 787-5859 |
| Heartland Homes Remodeling & Roofingroofing, roof replacement, professional crew4.9326 ratings1.2% one and two star(573) 529-2016 | 4.9 | 326 | 1.2%4 of 326 | (573) 529-2016 |
| ROOF U.S.A.roof replacement, gutter replacement, insurance claim assistance5.0305 ratings1.0% one and two star(573) 446-3233 | 5.0 | 305 | 1.0%3 of 305 | (573) 446-3233 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 30 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 30, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.