Skip to content
Roof Warden

Roofing contractor

Black & White Roofing

5133 S Campbell Ave, Springfield, MO 65810

Google average
4.9
Ratings counted
57
One and two star
1 of 57(1.8%)
Missouri median
2.5%

The first three are Google’s own figures for Black & White Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.

Rating breakdown

4.9
57 ratings
How the 57 ratings break down, from five stars to one
5
5698%
4
00%
3
00%
2
00%
1
12%
1.8%of these 57 ratings are one or two stars (1)

About typical — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for Black & White Roofing.

  • 1 out of 5Amanda Painter2 years ago

    Did not do business with this company as they were out bid and alerted the company that we had gone with another company. We were continuously called, texted, etc. SEVERAL times to the point of harassment. Do not contact them unless you plan on going with them or they will not leave you alone even after you say you have gone another direction.

    Reply from the business

    You called us on a Wednesday and said you needed a quote by that Friday. We went out of our way to make that happen. The one and only time we followed up with you since the estimate was sent out was today on 1/2/24. At this point I am certain you have mixed up our company with another as we do not have any record of you ever contacting us until today. Possibly you should check the number you called. I don’t feel we deserve this 1 Star review as we did exactly what we said we were going to do at no cost to you. I’m sure you can understand the frustration as you are a business owner, yourself but you would understand this much more if and when you create a google account yourself for your business Good Luck

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claims3
  • honest staff3
  • caring staff3
  • answering questions3
  • process explanation3
  • quality work3
  • quick responses2
  • helpfulness2
  • gutter repairs2
  • trustworthy2

Other reviews we hold

14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Elias Humphrey3 years ago

    😎 …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks

  • 5 out of 5Kelly Beezley4 years ago

    We contacted Black and White Roofing to take a look at a potential problem we were having with shingles on our roof. Shawn was very professional and knowledgeable on his service call. He went above our expectations to explain everything …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Shawn’s Awesome

  • 5 out of 5sarah brown4 years ago

    Everything about this company was amazing! I was a bit worried going into a search for help, I know nothing about roofing. But their customer service was so great! Alli was so kind, knowledgeable and awesome- she made it clear she sincerely …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks

  • 5 out of 5Devin Brown4 years ago

    If your needing your roof replaced or fixed up and your worried about the process with insurance or have any questions about how your roofing system functions look no further! Tyler Newell will always go above and beyond for his homeowners! I have experienced this first hand watching him work! From the time he arrives on the site, your guaranteed to not only be taken care of by a true professional but the way he will walk you through the process, answer all your questions, and fit it into YOUR budget will definitely help you get better sleep at night. So why look anywhere else when you can have a true professional in Tyler not only help you get your dream roof that will protect you and the family overnight but also be a phone call to make sure properly taken care of for the rest of your life.

    Reply from the business

    Thanks

  • 5 out of 5Charlie Boss4 years ago

    Get with Tyler to help out. He's very professional and a hard worker.

    Reply from the business

    Thanks

  • 5 out of 5Risen Disciple4 years ago

    Tyler Newell did a great job

    Reply from the business

    Thanks

  • 5 out of 5Clayton Coleman4 years ago

    Aiden Jones is very respectful and helpful employee.

    Reply from the business

    Thanks

  • 5 out of 5Christine Butler4 years ago

    Brooke is customer friendly, supportive and positive. I will be a repeat customer!

    Reply from the business

    Thanks

  • 5 out of 5Karen Scalise4 years ago

    I am writing this review in regards to Brook Jones. She is professional, efficient and thorough. Very knowledgeable, kind and trustworthy. Her values are above and beyond.Heart of gold!

    Reply from the business

    She’s awesome

  • 5 out of 5EvilGenius Nate4 years ago

    Great service!

    Reply from the business

    Thanks

  • 5 out of 5Jackie Lawhon4 years ago

    Shawn Andrews is very detailed, trustworthy, and always willing to help!!

    Reply from the business

    Thanks

  • 5 out of 5Trisha Kentswoman104 years ago

    I used this company for replacing my roof due to storm damage. Joe and Wes did an awesome job of explaining how the process works. I chose Copper Canyon for my roofing color and it is beautiful. Took 2 days to replace my roof due to the extreme heat they worked thru and that was certainly understandable. After the roof was completed they did an amazing job cleaning up and I have not found one nail. There were 5 guys on hands and knees combing the grass with their fingers to be sure they got everything picked up. I could not have asked for a better roof, and a better experience on getting it done. I highly recommend working with Joe and Wes if you need a quality roof, and quality project management. Definitely a 5 star job!!

    Reply from the business

    Thanks

  • 5 out of 5Tony James4 years ago

    I would definitely recommend Black and White Roofing. They were able to get it done quickly and it looks great. Sena was so nice and was there for me every step of the way.

    Reply from the business

    Thanks

  • 5 out of 5Dominic4 years ago

    Great company. When our insurance company lowballed us they dealt with the company to get us the correct amount we needed to get our roof finished correctly.

    Reply from the business

    Thanks

What Black & White Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…We are also a licensed and insured roofing contractor in the…”

  • Warranty offered

    “…Builder Commercial Roofing Resources Warranty Financing Blog Home About Us Our Team…”

  • States years in business

    “…All veterans together have a combined over 80 years of military service in the United…”

  • Free estimates

    “…RESIDENTIAL Lifetime Warranty Request A Free Inspection Community Involvement ROOFING COMPANY…”

  • Mentions the BBB

    “…Black & White Roofing is a BBB accredited business with an A rating, a member…”

  • Veteran owned

    “…Learn More VETERAN OWNED & OPERATED / COMMERCIAL &…”

Their site also states: insured.

Other roofers in Springfield

Ranked by how many ratings Google has counted.

Other roofers we list in Springfield
Roofing contractor
Midwest Roofinginsurance coverage, inspection, insurance claim assistance4.8577 ratings4.2% one and two star(417) 744-5670
Titan Roofinggutters, answering questions, insurance claim assistance4.8413 ratings2.9% one and two star(417) 607-6914
A-1 Guarantee Roofingroof replacement, gutters, hailstorm protection4.7273 ratings7.3% one and two star(417) 863-0613
Swifts Roofingroof replacement, personable staff, quick repair5.0264 ratings0.4% one and two star(417) 771-0477
Teague Roofing Plusroof replacement, inspection, quick response4.9246 ratings2.8% one and two star(417) 883-7663
Bliss Brothers Roofingpersonable staff, quick job completion, storm damage repair4.9215 ratings1.4% one and two star(417) 893-8485

All roofers in Springfield →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 57 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 56, of which 37 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.