Best Choice Roofing

All 8 of the one and two-star reviews we hold for Best Choice Roofing, most recent first.

• 1 out of 5angelica moosEdited 2 months ago

  Worst customer service ever. The old lady that answers the phone is beyond RUDE and unprofessional! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for taking the time to share your experience. We genuinely want to understand and address any concerns, we have shared your information with leadership and they will be in contact with you. We really appreciate you reaching out so we can look into this and help make things right.

• 1 out of 5jelly mooseEdited 4 months ago

  We had BCR out to give us an estimate for a new roof on a Double Wide Trailor. We asked for an estimate for Metal and Dimensional. Are you all ready for a laugh? $59,000 to $53,000 for Metal. $29,000 to $22,000 for Dimensional. They must think we don't know any better! Save yourself the time and money! This place is a SCAM!!! UPDATE: Metal roof for $8,000 from the Amish!

  Reply from the business

  Thank you for your feedback. At the moment, we’re unable to find your name in our customer database. Please feel free to contact us directly so we can better understand your experience.

• 1 out of 5Keshab Sharmaa year ago

  I hired this company to perform my roof replacement after seeing the reviews in google. I hired them to do the job for insurance payment options. However, now they are saying that it is a Retail option and I will need to pay it from my pocket. They don't care if I get it paid or not from Insurance, but they want it to be paid in full by this week inspite of their sales person being on all the communcations with my insurance company and they all know that I am going thru Insurance. Their customer service is so rude and would not even listen to me. Never expected this from Best Choice Roofing. Not sure if this is a Best or Worst Choice Roofing.

  Reply from the business

  Hi Keshab, Thank you for sharing your feedback—it’s important to us. Our General Manager … More

• 1 out of 5Lefthandedkoalaa year ago

  I have a friend who hired these guys over a month ago. They cashed the check so they got paid but there has been the convenient no communication. But they cashed the check for the job and their is no materials at the job. My friend said that she hasn't seen anyone. It sounds like you want to get ripped off this is where you go

  Reply from the business

  Hi Matthew, We take feedback seriously and always aim to maintain professionalism and respect. Please feel free to reach out to our office so we can resolve this appropriately.

• 1 out of 5Bethany Morvaya year ago

  We had a terrible experience with this company. It started off positively, but once we had made the down payment, communication completely broke down. On the day of the work, we were told that we'd suddenly owe an additional $3700 dollars …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Bethany, We sincerely apologize for your experience with us. Our intention is always to provide clarity and support throughout the roofing process. Our general manager will be reaching out ASAP! We appreciate the opportunity to address your concerns directly. Thank you for sharing your feedback.

• 2 out of 5Alesia Washington2 years ago

  Let me first say that the quality of the metal roof that I have looks beautiful and I will add pictures to show. I gave two stars versus one star only because of the quality of work done. I would say that if you don't mind being charged for …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5A CEdited 2 years ago

  Not a professional company, did not communicate throughout the whole process other than when to collect their checks. Never showed up at times given was always late, I don't have faith the roof was done correctly. Definitely look for …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Aaron, what you have described is not up to BCR standards and we are very sorry you had this experience. We take these issues seriously and the manager from your local branch will be reaching out to work with you to make this right.

• 1 out of 5Audrey Goett3 years ago

  Watch your back with the management, all they care about is money in their pockets. Scammers low key to customers and their own workers. Be careful 🙏🏻

• new roof19
• insurance claims15
• easy process10
• polite staff9
• hardworking staff6
• helpful sales rep4
• fast work crew3
• debris cleanup3
• storm damage repair3
• metal roof quality2

14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Cindy Thompsona month ago

  BCRis very professional and did quality job replacing my roof. I highly recommend them to anyone. They are caring and kept me up to date throughout the whole process. Thanks so very much especially Luke and Josh.

• 4 out of 5Darlene Tanner2 months ago

  Josh worked with me to get me the best price,and he also was very great to work with,the roof looks great!!!

• 5 out of 5Richard Chambers3 months ago

  They helped me get my roof taken of thru my insurance company easier than by myself. They also are cost efficient and get the roof replaced in one day

• 5 out of 5Karen Scales4 months ago

  Joseph fixed our gutters after harsh wind damage. Quick efficient and effective work as well as friendly.service, I’d recommend DaVinci Contracting.

  Reply from the business

  Hello Karen! 😊 We're so happy to know Joseph was able to help with your gutters after the wind damage. Your recommendation of DaVinci Contracting and praise for the quick and friendly service means a lot to us. Should you need any further assistance, we're just a call away! …

• 5 out of 5Stephanie Morris5 months ago

  Luke Robert's was very professional. Even though he wasn't able to help us. He was very helpful with information and directed us in the right direction.

  Reply from the business

  Hi there, Stephanie! We’re delighted you had a positive experience with Luke, even if we couldn’t assist this time. It’s wonderful he could point you in the right direction. We appreciate your kind words and hope to be of service in the future!

• 5 out of 5Tiffany Shuman5 months ago

  Amazing work, prices, and customer service!

  Reply from the business

  Hi there, Tiffany! It's fantastic to hear that you enjoyed our services and found our prices and customer service amazing. We work hard to meet expectations like yours and the feedback means a lot to us. Looking forward to assisting you again in the future!

• 5 out of 5Slxnky 4207 months ago

  Zander was very easy to work with they got the job done and it looks amazing!

  Reply from the business

  Hello! We're delighted that you found working with Zander so seamless and that you're thrilled with the results! Your feedback truly brightens our day. If there's anything else you need, don't hesitate to let us know.

• 5 out of 5Pam Mathys7 months ago

  He done a really good job, inspected and gave his honest opinion and wrote up a quote and was able to knock down the proce 7000k dollars! Great kid would definitely recommend

  Reply from the business

  Hi there, Pam! We're over the moon to hear that you had such a positive experience. Your kind words about our team mean a lot to us. Thanks a million for the heartfelt endorsement, and we're always here to assist with anything you might need!

• 5 out of 5Blake McKay7 months ago

  This company was awesome to work with! CJ was awesome. He was very professional and made my part as the consumer easy and smooth. Great work & very reasonable.

  Reply from the business

  Hi Blake! What a delight to read your review. Knowing that you had a smooth experience with us and CJ made your day brighter warms our hearts. We're incredibly grateful for your kind words and look forward to helping you again with any future roofing needs.

• 5 out of 5Jayden Devoe7 months ago

  Zander treated us well!!

  Reply from the business

  Hey there! 🌟 It's wonderful to hear that Zander took great care of you. We sincerely appreciate your kind words and are excited to assist you whenever you need us in the future. …

• 5 out of 5J C7 months ago

  CJ was awesome, he was professional, honest, and easy to work with. He made everything simple and stress-free. Highly recommend!

  Reply from the business

  Hey J C! 😊 We're so glad to know that CJ impressed you with his professionalism and honesty. It means the world to us that your experience was seamless and stress-free. Your recommendation is the highest compliment we could receive! …

• 5 out of 5Cilla7 months ago

  Zander was very helpful. He explained everything and helped through the process. Definitely recommend.

  Reply from the business

  Hello Cilla! We're so thankful for your fantastic feedback! It's awesome to hear that Zander made the process clear and supportive for you. Your recommendation means a lot to us. We'd be delighted to assist you anytime you need!

• 5 out of 5Ryan Stover7 months ago

  Great experience with Best Choice Roofing! CJ was professional, hardworking, and truly dedicated to excellent customer service. He communicated clearly, followed through on everything, and made the process easy. Highly recommend CJ and the Best Choice Roofing team.

  Reply from the business

  Hey Ryan! Your awesome feedback brightens our day! We're delighted to know CJ provided you with a seamless experience. It's fantastic that his dedication made such a wonderful impression. Thanks again for recommending us; we're here for you whenever you need!

• 5 out of 5Reaper Scythe7 months ago

  I wouldn't trust anyone else to do my roof especially Zander, he is 100% trustworthy, respectable, and gets the job done. If it's him and his team, they'll get it done!

  Reply from the business

  Hi Reaper Scythe! Wow, your review made us smile. We’re overjoyed that Zander and the team’s dedication met your expectations. Thanks a ton for your trust and kind words!

• Licensed

  “…Great Standing With the BBB Fully Licensed and Insured 100% Financing Frequently…”

• Insured

  “…With the BBB Fully Licensed and Insured 100% Financing Frequently Asked…”

• Warranty offered

  “…Reputation About Insurance Financing Warranty FAQ Certifications Service Areas Blog…”

• States a founding year

  “…of Owens Corning Shingles Trusted since 1938, Owens Corning stands as the foremost…”

• Free estimates

  “…Service Areas Blog Press Contact Get a FREE Inspection Premium Roofing Services Residential…”

• Financing available

  “…knowledge, answers to your questions, financing options, follow-ups, and genuine guidance on…”

Their site also states: 24/7 emergency call-out.