Avery Roof Services

All 5 of the one and two-star reviews we hold for Avery Roof Services, most recent first.

• 1 out of 5Joadlin Cruz9 months ago

  I call and the guy who answer was very rude

  Reply from the business

  I’m sorry. That’s strange. Can you tell us who you spoke to?

• 1 out of 5Britini ConnersEdited a year ago

  ***Update 3/10/25*** The repair from October was in the Master Closet. Please see the near exact drip pattern that was in October and our recent leak in February 2025. As you stated Avery Roofing was at our residence in October to repair this roof leak. As you can see by my photos that it is a near identical drip pattern which leads me to believe the true damage was never repaired. Avery Roofing came out to repair our most recent leak but I can't feel confident that it was repaired properly and that is very concerning. Also, you gave me a copy and paste response. Couldn't even give me the contact information. Shows just how much you care about your customers. ***Previous review*** Not happy with the repair in our condo. We’ve had recurrent leaks for 6 months. Originally had a different roofing company come out then our HOA hired Avery. We’ve had issues with repairs being done properly and had to have Avery out multiple times. Just had another roof leak damaging our personal property and come to find out the nails that secure the plywood to the wooden 2x4s were not secure properly. See pictures of shotty repair work. This area was worked on by Avery employees. So here we go again with having repairs needing work. Very frustrating.

  Reply from the business

  Hi Britini, I just wanted to reach out to see if you have had any further issues with the roof. There’s been a good deal of rain since you last posted. I apologize for reaching out here, I don’t see you listed as a customer in our database, so had no other means to contact you. Please let me know. Thanks. Tom Jacques. Dear Britini, Thank you for your feedback. We understand your frustration and want to clarify our role. Avery Roof Services was brought in to fix a repair done by another roofing company and later returned to address additional leaks. Our last visit was in October, and we haven’t been informed of any issues since. We are happy to work with you and the HOA to resolve any remaining concerns. Please reach out to us directly at [Contact Information] so we can discuss next steps. Sincerely, Avery Roof Services

• 1 out of 5Nadia Beha year ago

  Their contractors have no respect on the road. Almost killed me today because he got in the wrong lane (the turn lane) near the Ellenton outlet mall and then tried to cut me off to come into the lane to go straight as I was already half way past him forcing me to slam on my brakes so as to not slam into him. I honked as it was happening so he definitely heard and saw me. To top it off, he flipped me off as if I was the one in the wrong. HXT 909 was the license plate from Tennessee. You can’t be very smart to drive like an idiot with the name of your company and the phone number on the car and your license plate in front of me.

  Reply from the business

  We're very sorry to hear about your experience. The behavior you described is absolutely not acceptable and does not reflect the standards we expect from anyone representing our company. Safety and respect on the road are priorities we take seriously, and we appreciate you bringing this to our attention. We are actively investigating this incident, including the vehicle and driver involved, and will take appropriate action. If you’re willing, please contact us directly at 941-371-5544 or Travis@averyroofservices.com so we can get more details and follow up thoroughly. Thank you again for speaking up.

• 1 out of 5Bob SRQ3 years ago

  My experience was similar to ta one-star review on Yelp, except I didn't sign their contract. Joseph - the salesman - came to my home and took video footage of areas that needed repair. He narrated the issues that needed to be addressed and explained the necessary procedures. Then, I was presented with a contract for $7,500 for repairing a approx. a dozen shingles and the opening of a "vein" on the top level to repair an area that might cause a leak in the future. Next, we went through the first page of the contract, and Joseph asked for my signature. I said, "please let me look at your tablet, so I can see the entire contract." Well, I scrolled down to page 2 and read para.12 that stated in CAPS that their company would not be responsible for leaks, repairs, or any damages resulting from their work. So, I asked Joseph to call the owner (Tom), who was very pleasant, and said para. 12 was "boilerplate language." So, I asked him to make a change to that paragraph and to guarantee the company's work for one a year (parts and labor). This included: 1) fixing any faulty workmanship, 2) repairing the same areas again that had been deficient, 3) being responsible (and paying for) all damages caused by leaks occuring ONLY in the areas where their work had been completed. Tom said that my concerns were reasonable and the contract could be amended to cover my concerns. Well, I haven't heard from the company since and even sent Tom (Pres.) an email asking where the revised contract was? No reply. Now, after reading the other one-star complaint on Yelp, I fully understand that this company does not stand behind its work and will not warranty the repairs paid for. The contract said that I would have to rely on the manufacturer's warranty. This is absolutely ridiculous since faulty workmanship, labor and damages are not the responsibility of the manufacturer. I do not recommend this company because they did not abide by their promise to amend the contract and take responsibility

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Bob, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or misunderstanding that may have occurred during your interaction with our company. We strive to provide excellent service and ensure clear communication throughout the entire process. We deeply regret the delay in responding to your request for a revised contract. Our intention was to address your concerns and find a solution that would meet your expectations. We understand the importance of standing behind our work and providing a comprehensive warranty to our valued customers. Your feedback has been carefully noted, and we will take immediate action to rectify the situation. We appreciate your patience and understanding during this process. Should you require any further assistance or have any additional concerns, please do not hesitate to reach out to us directly. We value your feedback and are committed to improving our services based on the experiences of our customers. Once again, we apologize for any inconvenience caused, and we wish you the best with the other company you have chosen for your project. Sincerely, Travis Jacques Avery Roof Services

• 1 out of 5Scott Christie3 years ago

  I contracted Avery Roofing to replace my tile roof in early September 2022. The process was scheduled to begin with the tear-off in April 2023, followed by the roof installation shortly thereafter (tile takes about 5-6 months to deliver, once ordered). In early April 2023, I was informed that the tear-off was scheduled for 4/10-4/11, tile install to follow. A few days later I received an email informing me that the price of my roof went up $9,000 due to "material cost inflation". The increase was approximately 30% of the original material cost. I was given a week or so to "figure out what to do". I checked with my son, a local general contractor, and 4 roofers regarding the increased cost of material. All agreed that material costs "might" have increased modestly over that time period, but certainly not 30% plus. Avery Roofing screwed me for profit, and gave me less than two weeks to figure it out, saying if I did not move forward NOW, I would lose the tile order and get set back another 6 months, waiting for tile. I fired them. If you choose to do business with Avery, two things: 1) Do not trust them on price and 2) make sure your contact knows what he/she is doing, ours did not. Thats another story.

  Reply from the business

  I'm sorry for your negative experience with our company. Tile roofing has been in a challenging place for the last 12-36 months. Pricing on materials and labor are increasing at rates that we have never seen in our industry. This is why our contract clearly states that as material prices increase, so will the contracted amount. I apologize that we were unable to help you with your roofing situation and had to return your deposit in full. We strive to bring the best experience in customer service and we fell short here, I apologize for that.

• polite staff7
• ss metal roof installation5
• tile roof replacement2
• complex roofs2
• clean job site2
• local family owned company2
• hurricane resistance2
• problem analysis2
• responsive team2
• roof quality2

14 more of the 127 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Walrus Tuska day ago

  ....We called and the team came on time, fix the issue on the roof leaking and provided us with pictures of the issue and the repair. We need a dependable roof services, specially because we rent the place and must have waterproof roof a all time no matter what .... We relied on Avery Co in several occasions and will do it again. It is a very dependable team . Thank you jle

  Reply from the business

  Thank you for the kind words and for trusting Avery Co with your roof. We're glad our team arrived on time, fixed the leak, and provided photos of the issue and the repair. We understand how important a waterproof roof is for a rental property and appreciate your continued reliance on us. We look forward to helping again whenever you need us.

• 5 out of 5Mark Saint Germaina day ago

  The work was completed as promised in the area was cleaned up

  Reply from the business

  Mark, we're glad the work was completed as promised and that the area was left clean. We appreciate you taking the time to share your positive experience. We look forward to serving you again.

• 5 out of 5Barbara Tye2 days ago

  Efficient , excellent workmanship and price wS less than what was quoted!

  Reply from the business

  Thank you, Barbara! We're thrilled you found our team efficient and were pleased with the workmanship and lower final price. We appreciate your kind feedback and are glad we could beat the quote. We look forward to serving you again.

• 5 out of 5James Neely4 days ago

  Tom and his team are very professional. I have had him do several projects for me over the past six or seven years. They do quality work and I have recommended them to all of my personal and business friends who need work on their roofs.

  Reply from the business

  Thank you, James — we truly appreciate your continued trust over the past six to seven years. We're glad our work has met your expectations and are grateful for the referrals to your friends and business contacts. Tom and the team appreciate your support and look forward to helping with any future roofing needs.

• 5 out of 5Andrea Supe6 days ago

  Very helpful! Excellent customer service.

  Reply from the business

  Thank you so much, Andrea! We’re thrilled to hear you found our team helpful and enjoyed our customer service. We look forward to assisting you again whenever you need us.

• 5 out of 5Abita Mullen6 days ago

  We had a roof inspection followed by a few repairs. Everything was explained in detail with photos. They had a nice professional team that completed the job to our satisfaction.

  Reply from the business

  Thank you, Abita, for the kind review. We’re glad the inspection, photos, and repairs met your expectations and that our team completed the job to your satisfaction. We’ll pass your compliments along to the crew. Please reach out anytime if you need further assistance.

• 5 out of 5Steve Campiona week ago

  Great service!!!

  Reply from the business

  Thanks so much, Steve! We’re thrilled you had a great experience and appreciate your kind words. We look forward to serving you again soon.

• 5 out of 5Robert Haleya week ago

  Tom at Avery Roof has always done conscientious work for the church, fair rates and attention to good work.

  Reply from the business

  Thank you, Robert, for your kind words and for trusting Avery Roof with your church's projects. We're proud Tom consistently provides conscientious work, fair rates, and careful attention to detail. We appreciate your support and look forward to continuing to serve your church.

• 5 out of 5Joe Russell2 weeks ago

  Did a great job with the inspection, and repair. Up front. Would use again but won’t be needed

  Reply from the business

  Thanks so much for the 5-star review, Joe. We’re glad the inspection and repair met your expectations and that you appreciated our upfront approach. If you ever need assistance in the future we’ll be here, and we’re happy you won’t have to.

• 5 out of 5Bonnie Sue2 weeks ago

  Great company to do business with!

  Reply from the business

  Thank you so much for the kind words, Bonnie. We really appreciate you choosing Avery Roof Services and we're thrilled you had such a great experience working with us. We look forward to helping you with any future roofing needs. - Tom, Avery Roof Services

• 5 out of 5Beatriz Orive4 weeks ago

  Avery has been outstanding! They did my roof 11 years ago, and they keep providing excellent service when I need it. Thank you Tom & Jay!!

  Reply from the business

  Thank you, Beatriz! We’re so glad to have earned your trust over the past 11 years, and Tom, Jay and the whole Avery team appreciate your kind words. We look forward to continuing to provide excellent service whenever you need us.

• 5 out of 5Waldemar Perez cosEdited 4 weeks ago

  Very accessible for finding what you're looking for

  Reply from the business

  Thank you Waldemar. I appreciate you very much!

• 5 out of 5Cynthia Workman4 weeks ago

  The respond quickly, super nice, fixed my leaking chimney

  Reply from the business

  Thank you, Cynthia, for the wonderful review. We're so glad our team responded quickly and resolved your leaking chimney. We appreciate your trust and kind words about our crew. Please reach out anytime if you need further assistance.

• 5 out of 5Jessica Fritza month ago

  We’ve found Avery Roof to be one of the better companies to work with for our roof. We have an older style roof that is typically seen on commercial buildings now and they were great on helping us to just reseal the roof instead of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words, Jessica. We really appreciate you taking the time to share your experience. It means a lot that we could help you find a practical solution with the roof resealing instead of pushing an unnecessary replacement like some other companies. We're confident that seal will keep your roof in great shape for years to come, and we'd love to work with you again whenever you need us. - Tom, Avery Roof Services

Tom and his team are very professional. I have had him do several projects for me over the past six or seven years. They do quality work and I have recommended them to all of my personal and business friends who need work on their roofs.3 days ago

• Licensed

  “…Locally Owned & Family Operated Licensed Roofing Contractor Insured &…”

• License number shown

  “…Our Full Story FL License #CCC1329935 How We Work How We Work From your…”

• Insured

  “…Operated Licensed Roofing Contractor Insured & Bonded Serving Sarasota &…”

• Bonded

  “…Roofing Contractor Insured & Bonded Serving Sarasota & Manatee Since…”

• Warranty offered

  “…We paid to transfer the warranty and they do stand by it. We had 3…”

• Free estimates

  “…areas → Contact (941) 371-5544 Get a Free Estimate (941) 371-5544 Avery Roof Services…”

• Family owned

  “…146+ Google reviews Locally Owned & Family Operated Licensed Roofing Contractor Insured…”