Atlantis Roofing of Naples

All 5 of the one and two-star reviews we hold for Atlantis Roofing of Naples, most recent first.

• 1 out of 5princess velasquez2 years ago

  alex is a rude short man the interior of my roof is ruined and leaking

  Reply from the business

  Angela, we understand you are upset about the termination of your family member. Unfortunately this is not the forum to post false reviews. I am asking that you kindly remove your review and false documentation of leaking roof. I also kindly request you ask Jose to remove his as well.

• 1 out of 5Hal Molhoek3 years ago

  DO NOT HIRE THIS COMPANY FOR ANY REASON! This review is late in coming but I was reminded of them when I came across an old invoice. If I can stop anyone else from going through the hell that we went through I would like to do so. Numerous delays, cost was way over original bid, shoddy workmanship and worst of all, we had to deal with an owner or manager who was absolutely nasty. The job took so long that we were well into the hurricane season when our roof was exposed. It destroyed the interior of our condo. The result was that our condo valued at nearly $500,000 was destroyed. It finally was sold to an investor who paid $150,000 because it would take nearly $300,000 to put it back in a livable space. Atlantis roofing could care less and demanded that they be paid. The amount we paid was way over the price we were originally quoted and the cost overruns were never fully explained. Horrible experience!

  Reply from the business

  Mr. Molhoek, I have asked you privately to correct your review. 1. You were never in contract with Atlantis Roofing. Your sister had POA and you were not involved until we had to lien your mother's home for non payment. 2. Costs were over original bid because 1. Initial bid was for shingles, but the HOA would not allow. The product required by the HOA was twice as much as shingles. Permits had to be adjusted, Change Orders had to be signed Materials/colors had to be approved by the HOA. Your sister had paperwork that needed filed to make her a POA. 3. Shoddy worksmanship? The house was in a reverse mortgage and was in disrepair. Cracked stucco caused leaks in the home. The Chimney fell over and left the house exposed during Hurricane Irma. All of these issues were no fault of Atlantis or the roof. 4. I looked up the sale of the house....this is a complete lie. The house was in a reverse mortgage, this is the only reason you did not see the money you wanted from the estate. Mr. Molhoek, all of this is not true and I am not sure what you are trying to gain by this review. Please remove.

• 1 out of 5Scott Tuttle4 years ago

  Atlantis replaced my roof with a metal one and gave me a 10 year warranty on it. They told me metal would outlast asphalt shingle by many years… 7 years into the new roof it started developing rust on just about every panel of the roof and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. Tuttle, TWO years ago, the manufacturer came to your home and evaluated your roof. Your claim was denied due to your home's distance from the ocean and the neglect of your exposed fastener 5V crimp roofing system. The failure to properly trim the trees and foliage around your home left leaves and debris on the roof. Years of untended debris allowed moisture to collect and corrode your panels and fasteners. Your roof is not beyond minor repairs, which we proposed to you in October 2021. The roof does not need replacement just the repairs proposed and proper maintenance moving forward. No excuses from us Mr. Tuttle, just a customer not wanting to accept the consequences of failing to maintain their property.

• 1 out of 5Shirley Riley6 years ago

  The Worst !!

  Reply from the business

  Shirley we are so sorry you had a bad experience. Please contact me at the office if you would like to discuss how we can better serve you. Mindi Lopez, Controller 239-353-2800

• 1 out of 5Mary Esala8 years ago

  I used this company back in 2011 and was happy with the work. A neighbor needed extensive roof work last year and I told them to call Atlantis. They did and were happy with the work. The prices were what you would expect but hurricane Irma brought out the greed in them. I needed my roof tarped and all they did was stuff snippets of blue tarp under the roof Ridge tiles that came loose or were missing. They did that in a few more places and called that a tarp. They charged me $1200 for that worthless patch job. I had a tree limb on the corner of the roof at the time but they said they would return to tarp that because it was part of the job as soon as I got it removed. I had it removed the same day and they wanted another $650 to come back. Told them no way and that they are gouging so stay away from Atlantis Roofing!!!!!

  Reply from the business

  Ms. Esala - You agreed to a minimum charge to tarp your roof. We tarped three areas of your roof and a tree was blocking the other area that needed tarped. Shame on you for publicly defaming a company that has bent over backwards to help you.

• hurricane irma5
• fair pricing4
• leaking4
• tiles3
• timeliness2
• cleaning2
• thoroughness2
• inspection2
• excellent job2
• communication2

14 more of the 30 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5dennis mundy3 months ago

  What a great experience, dealing with Atlantis. Jorge and Ricky were awesome.. Jessica was thorough and pleasant to deal with. Recommend this roofing company highly. They are Professional and very knowledgeable.

  Reply from the business

  AWE DENNIS!!! Thank you for your kind response! It means the world to us you would take your time to review our family company!

• 5 out of 5Lisa Taylor8 months ago

  Jorge Laureano was very knowledgeable. He took the time to explain my roofing issues and how to resolve it. Everything was taken care of the same day. Before and after photos provided via text and email. I highly recommend this company.

  Reply from the business

  Thank you Lisa for taking the time to share your experience with us! We take great care to ensure we provide our customers with the best experience possible! Atlantis is lucky to have amazing customers as yourself! Thank you for trusting us with your home, it is our greatest compliment!

• 5 out of 5Gwendolyn Garrett Heasley10 months ago

  Great job! Thank you for fixing our roof!

  Reply from the business

  Thank you so much for trusting us with your home! It was truly a pleasure to be of service to you!

• 5 out of 5Douglasa year ago

  Atlantis did a re-roofing of our house in 4 weeks from start to finish. The job was a 9000 sq ft roof project and they managed it without any delays, or problems. I had requested that they not start the job until the new tiles were on …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mr. H! Thank you so much for taking the time to rate our local family business! We strive to be the best in the roofing industry, and to receive such high marks from such a discerning customer makes my heart sing! Thank you for trusting us with your home!

• 5 out of 5MichaelEdited a year ago

  If you need a roof, this is the place to go. Quality is the motto.

  Reply from the business

  Thank-you Michael!

• 5 out of 5Life Lawn & LandScape Lighting inca year ago

  Made the best choice ever with Atlantis Roofing customer service was excellent, guided me through all the process. In all the information I needed. I would highly recommend this company. The job was completed in less than a week and very professional and cleaning after their selves after completing from all the construction material Excellent company. Would highly recommend to anyone

  Reply from the business

  Thank you so much for taking the time to share your amazing review! We deeply appreciate your kind words and praise! At Atlantis we strive to provide our customers with the most efficient, professional, and quality roofing services! Thank you for noting our efforts! We truly enjoyed working with you!

• 5 out of 5Andrea Marie2 years ago

  While we were not the owners at the time, Atlantic installed a new roof on our home in Marco Island. Fast forward to just after Hurricane Idalia -- my husband noticed a tile that was askew over our garage. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for you taking the time to write a review, and great one at that! It is truly our pleasure to take care of you and your roof. Thank you for trusting Atlantis!

• 5 out of 5Joan Haff2 years ago

  Very prompt, excellent communication, thorough, polite, and hard-working employees. George corresponded with my husband concerning every step of the repair, including sharing photos. George was efficient in returning phone calls. He was proactive in taking measures to protect the roof. Highly recommend.

  Reply from the business

  Mrs. Haff! Thank you so much for taking the time to review our company!! Your kind words about Jorge and our staff mean so much to us! We are so thankful to have an amazing customer like yourself!

• 5 out of 5Angel Chen pop2 years ago

  They are very professional, their work is very safe, they were working there, but they do a good job, clean work

  Reply from the business

  Thank you so much for your kind words! Thank you for trusting Atlantis!

• 5 out of 5John Damelio2 years ago

  Atlantis agent on time for appointment. Explained issues thoroughly and answered all questions with a smile. George did an excellent job. Will recommend Atlantis to all my neighbors. Thanks to the Atlantis team.

  Reply from the business

  Mr. Damelio, thank you so much for taking the time to provide us with a review!! It is our biggest compliment when you refer us to your neighbors!

• 5 out of 5Rodney King2 years ago

  Good honest work

  Reply from the business

  Mr. King it was our pleasure to work with you! Thank you for taking the time to review our work!!

• 5 out of 5Lew Sugerman2 years ago

  Very professionally run roofing contractor (which is exceedingly rare in this business area). Their proposal was comphrensive, easy to understand and well documented. Scheduling was cooperative and the work was completed on time and very professionally. In total, a uniquely pleasant experience and pricing was appropriate. Thanks Atlantis... Lew, Naples, FL

  Reply from the business

  Mr. Sugerman this means so much to us that you would take the time to post a review. It was truly our pleasure to fix your roofing issues. Thank you so much for this glowing review. We pride ourselves in giving you our best in every way! Thank you for trusting us with your home!

• 5 out of 5TAS VF3 years ago

  The roof was leaking and water was streaming down from the ceiling into several buckets so I called for quotes from various roofing companies in the area. There are time constraints and roofers in the area are very busy. Typically, I obtain three quotes from contractors for every home project and choose the best but this time I had five. Atlantis was the first to arrive. Jorge went in the attic and on the roof and investigated the source of the problem and took photos to back it up. He showed in one photo that there was one broken tile. Quote arrived the same day and was very easy to understand. The other four contractors that came here could not figure out why the roof was leaking or told me it was definitely my AC and I needed to call a HVAC contractor or told me it was something else and they couldn’t figure it out. One of these other contractors told me I had at least eight broken tiles on the roof. How would I know since I wasn’t climbing up on the roof? But this other company added it to their quote. There was truly only one broken tile and they were lying. Of course I went with Atlantis and I am so glad I did. Their guy was confident about his diagnosis that the leak was coming from the plumbing stack on the roof. He had photos to back it up. The quote was reasonable. Best of all, the team he sent here fixed the problem proving that without a doubt he was correct! I learned a few things from this experience and I wanted to first applaud Atlantis and Jorge. Very qualified!! Also, I learned there are a lot of contractors who have inspectors employed that are either not qualified or didn’t want a smaller job or would lie to buff up the cost. I hope never to have another roofing problem but if I ever do, I will definitely call Atlantis Roofing. This was an excellent experience and I am very grateful for their honesty, skills and reasonable cost. Now I’m letting everyone know!

  Reply from the business

  Thank you so much for taking the time to write an amazing review! We are so proud of our staff and their dedication to our customers. Thank you for recognizing our efforts and trusting us with your home. We strive to treat our customers like family and provide you with the best service and quality workmanship! We are so overwhelmed by your kind words, THANK YOU!

• 5 out of 5Robert Pfeffer4 years ago

  We hired Atlantis Roofing in 2019 after Irma and it took me a while to post this review. I’ll explain why. I don’t normally post reviews. If I’m unhappy with a business I don’t complain, I just don’t go back. In this case however many, many of our neighbors and friends had new roofs installed from local as well as out of town roofing companies since that time. I can’t tell you how many of their roofs have been improperly installed resulting in leaks and end up fighting to get their roofing company to stand behind their work. From meeting with Mindy till the final inspection, the experience and workmanship was World class. Their not the cheapest but they’re fair. A roof in South Florida is a big deal and we’re so glad we made the decision to go with Atlantis. Family owned and expert installers. I felt obligated to recognize excellence.

  Reply from the business

  Mr. Pfeffer! Thank you so much for taking the time to write such an amazing review! This means so much to us. Thank you for trusting us with your beautiful home and becoming part of our Atlantis Roofing Family!

At Atlantis Roofing of Naples, we believe in a higher standard of service. We combine enterprise-grade craftsmanship with the responsiveness and personal attention of a dedicated local team. No corporate runaround, no inflated overhead—just transparent pricing, direct communication, and a commitment to showing up precisely when you need us. If your current roofing estimate or project timeline feels compromised, we invite you to experience the Atlantis difference. Let us provide the reliable, seamless service your property deserves. Contact us to schedule a prompt, complimentary consultation. #NaplesFL #NaplesRealEstate #NaplesLuxury #CollierCounty #SouthwestFlorida #NaplesRoofing #AtlantisRoofing #ResidentialRoofing3 days agoCall now

• States years in business

  “…) 353-2800 Menu (239) 353-2800 About Us OVER 20 YEARS IN BUSINESS About Us RESIDENTIAL…”