Andrew's Roofing Company

All 5 of the one and two-star reviews we hold for Andrew's Roofing Company, most recent first.

• 1 out of 5FRANK NEERa year ago

  First rain storm I had water In my house. You tell them not to go into this flower

  Reply from the business

  Hi Frank, We're sorry to hear about this situation. Based on our records, we replaced your roof in 2022 and it looks like your roof is still under warranty. If you like to give us a call, we'd love to try to help resolve this issue as soon as we can. Kindly give us a call at (515)664-7968. Thank you!

• 2 out of 5Robert FossEdited 3 years ago

  Previously a 5 star review. Andrew's replaced my roof in 2021 and did a great job. The issue is their heavy-duty truck rolled up onto my driveway and fractured half of it. Concrete contractor verified extreme pressure of their boom truck was the cause. They didn't ask or offer options, and haven't had any luck with my contact there. Be warned!

  Reply from the business

  Greetings Robert and thank you for bringing your concerns to our attention. We apologize for any inconvenience caused by the situation with your driveway. We appreciate your previous positive review and want to assure you that we take this matter seriously. We have thoroughly reviewed our records and communicated with all our representatives at Andrew's Roofing Company. After looking back at our records, it seems as though we have not received any direct contact from you regarding the driveway damage. As a company committed to open and transparent communication with our customers, we regret any miscommunication or lack of responsiveness that may have occurred. To address this issue promptly and find a satisfactory resolution, we would like to initiate an investigation into the matter. Our objective is to gain a clear understanding of the situation and explore potential solutions. Your satisfaction is our priority, and we are dedicated to resolving this matter to your utmost satisfaction. We kindly request that you contact us directly at 515-664-7968, so we can begin the investigation process and discuss possible avenues for resolution. We genuinely appreciate your patience and willingness to work with us to address this situation. Once again, we apologize for any inconvenience caused, and we remain committed to providing you with a positive outcome. We look forward to the opportunity to address your concerns and find a resolution that meets your expectations.

• 1 out of 5Cheryl Doud6 years ago

  This company completed my neighbor's roof on house and garage. since we're supposed to get storms today I was wondering how they were going to work around finishing the garage. I was woke up at 4:30 am when they backed their equipment into his driveway and just when I got back to sleep at 5:30 a.m. they started roofing the garage. Maybe take into account neighbors when you do this.

• 2 out of 5Leilia Mac Neil6 years ago

  July: I contacted several roofers, including Andrew's Roofing to complete minor roof repairs. Response "not available until late August." August 21: Andrew's Roofing and I met, discussed the repair, pricing, etc. He was actually a few minutes early for the appointment, so I was pleased initially. He told me he I didn't need to be home for the repair, so I asked how I'd know the repair was done. He said they'd get me scheduled within two weeks (which would have been September 4) and would send photos of the repair. Late August/Early September - I kept going out and checking if there was any sign of work being completed. There wasn't, and I hadn't heard from them since August 22. September 12: I emailed and asked for an update. Response that day: "Saturday" (which would be September 14). I checked September 15 and 16 and found no signs that the repair had been completed. September 28: I emailed and asked for an update, mentioning that it was nearly a month later than he'd said it would be done, and since I wanted it done before winter to let me know if it wasn't going to be done so I could get someone else scheduled. Received no response. October 2: started contacting other roofers again. Another roofer said they'd be out as soon as the rain stopped. October 5: other roofer called, saying the rain seemed to be stopping, did I still want them to come over? I checked my email again, finding nothing from Andrew's Roofing since September 12, and said yes. They came out and fixed it right away. I then emailed Andrew's Roofing and said I'd had it taken care of, they could remove me from their schedule. Several hours later, I got an email from them (using a different email address) that "your repair was already performed two weeks ago." (Which would have been approximately September 21.) A link to photos undated photos was included, and the claim that I'd been invoiced. I checked through my messages again, searching for keywords like "invoice" "repair" "roof" "Andrew's" as w

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Abby Olson6 years ago

  Blocked our whole neighborhood in and wouldn't move so we could go to class and work. Not happy.

• professional crew27
• siding replacement18
• estimates16
• insurance claim assistance16
• shingle selection8
• accurate estimate3
• window installation3
• tarp installation2
• extra insulation2
• door installation2

14 more of the 158 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jeff Bergera week ago

  I had a complete roof replacement done. Gerardo Perez was great to work with, as was his team. I live on the north side of Des Moines and the job was completed in one day. It was a three layer tear-off. The crew was quick and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your thoughtful review! We're thrilled to hear Gerardo and the crew provided a smooth experience from start to finish. We appreciate your recognition of our honest estimating process, quality workmanship, and commitment to standing by our pricing. Thank you for trusting Andrews with your roof, and we're grateful for your recommendation!

• 5 out of 5Jon Bosa week ago

  Look no further than Andrew’s Roofing. We engaged Andrew’s Roofing for a full roof replacement. They were thorough while quoting, assisted us through all of our concerns, and provided a range of options to solve some of the more unique aspects of the project. The workmen were prompt, efficient, and professional. The job was completed exactly within the parameters we set. The team followed up a few weeks after the installation and immediately returned to fix a small issue. Andrew’s integrity really shone through recently, however. Years after the roof installation, we called Andrew’s in the hope they could assist with an issue we were having. Part of our home has a covered patio where the roof decking is exposed from below. Because the decking was so thin, the roofing nails protruded through the underside after the new shingles were installed. In hindsight, this was a unique situation that probably would have benefited from a different approach during the installation. Years later, when the exposed decking itself began to weather and deteriorate, Andrew’s once again stepped up. Even though they really weren’t obligated to do anything at that point, they came out within a few weeks and completely enclosed and finished the underside of the patio, including painting it, leaving it looking better than before. That kind of service is rare. They didn’t have to stand behind us years after the original installation, but they did anyway. It’s easy to find a contractor who will take your money. It’s much harder to find one who still answers the phone years later and genuinely wants to make things right. I wouldn’t hesitate to recommend Andrew’s Roofing. This is exactly the type of company you want to see in your community - honest, timely, and willing to make things right when something doesn’t go as planned. Thanks, Gerardo and Ricardo! You’ve made a customer for life.

  Reply from the business

  Thanks so much for taking the time to share such a thoughtful review. It truly means a lot to our entire team. We're grateful you trusted us with your roof replacement, and we're glad we could guide you through the process and provide solutions that fit your home's unique needs. While no project is perfect, we believe standing behind our work doesn't end when the installation is complete. We're happy we could come back, address the issue with your covered patio, and leave it looking even better than before. We'll be sure to pass along your kind words to Gerardo, Ricardo, and the rest of the crew. They take great pride in delivering quality workmanship and treating every customer with honesty and respect. Thank you again for your recommendation and for allowing us to earn your trust over the years. We're honored to have you as a customer for life, and we're always here if you need us in the future!

• 5 out of 5Madison Bendera week ago

  Andrews was great!! We had a last minute emergency due to a leak in our roof, that was causing major issues. They worked with our home warranty, and made sure to get us in!! Very responsive and in general awesome company, from the office staff to the workers who did the roof. If you’re in Des Moines, or the surrounding area, I highly recommend! Especially if your chimney needs to be taken down quick ;) Highly recommend Trevor Gooding too! He was awesome when it came to scheduling and coming out to look at the roof asap!

  Reply from the business

  Thank you so much for the wonderful review! We're glad Trevor and the entire team could help during such a stressful situation. We truly appreciate your recommendation and are grateful you trusted us with your home!

• 5 out of 5Paul Judd2 weeks ago

  Andrew's Roofing is a great company. I have used them for a number of projects. On my old house, they replaced the roof, added a saddle above the chimney, did some interior drywalling and more. Everything was done with high quality and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words and continued trust in Andrews Roofing! We're glad Gerardo and our crew could provide a quick turnaround and quality work. We truly appreciate your recommendation and look forward to helping with any future projects!

• 5 out of 5Jeremy Coylea month ago

  We live in the Beaverdale area and they did a great job helping us with a small leak in our roof! They diagnosed the problem quickly, and got us patched up fast! They also went the extra mile to help us with some additional issues we weren’t aware of! If you live in the Des Moines area, give them a call, very professional and they talk you through the details.

  Reply from the business

  Thanks so much for the kind words! We're glad we could quickly find the leak and get everything taken care of for you. We appreciate your trust and your recommendation, and we're always here if you need us in the future!

• 5 out of 5Kristen Ramsden2 months ago

  Phoned Andrew’s roofing Company as I was concerned, I had a possible roof leak because I had some drywall bubbling in my hallway. Mind you I called Monday at 1 o’clock And explained to the gentlemen on the phone today was my only day off …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the amazing review! We’re glad we could provide quick, honest, and professional service while giving you peace of mind. We truly appreciate your recommendation and look forward to helping you again in the future!

• 5 out of 5Thomas Rouleau2 months ago

  Great communication and care put into this roof replacement. The quality of work and a clean up was as expected.

  Reply from the business

  Thank you for the great review! We’re glad you were happy with the communication, workmanship, and clean up throughout your roof replacement. We appreciate you trusting Andrew’s Roofing Company with your home and attic venting repairs!

• 5 out of 5TJ Brand3 months ago

  First, I want you to know that it was great working with your team. We received bids from multiple companies, some of which were lower in price. However, in my world of business, relationships, and professionalism matter and that is what …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the kind words and for trusting us with your home. We truly appreciate the opportunity to work with you. Ricardo and the team always aim to provide honest, thorough service, so it means a lot to hear that the extra time and attention stood out to you. We know choosing a contractor is an important decision, and we’re grateful you valued the relationship and professionalism we strive to bring to every project. Thanks again for your support and recommendation!

• 5 out of 5Brett Brooks3 months ago

  If you have trust issues with contractors as I do, you can put those to rest with Andrews roofing. I have used them now twice, two different homes for roof repair. Excellent work. Excellent timing. Very professional. Scheduling is easy. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your thoughtful review! We truly understand how important trust is when it comes to choosing a contractor, so it means a lot to hear that you felt confident working with us, not just once, but twice. We’re glad our team could deliver the level of professionalism, clear communication, and quality workmanship you deserve. Listening to our customers and providing the right solution (not just the biggest one) is something we take seriously, so your feedback really reinforces that. If you ever need anything down the road, we’ll be here and ready to help. Thanks again for choosing Andrews Roofing!

• 5 out of 5Tom Saxen4 months ago

  I am the president of an HOA in the Metro. We have used Andrews Roofing for both repairs and a recent roof replacement. In all instances, we have found them to be prompt, very professional, educational, reasonably priced, and have lived …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are truly grateful for your kind words and for allowing us the opportunity to serve your HOA. It means a great deal to us to know that our team has met the high standards you expect. Your trust and confidence inspire us to continue delivering the quality and integrity we strive for in every project. Thank you for your support. We look forward to being here for your community whenever you need us.

• 5 out of 5Skyler Carr4 months ago

  I’ve been waiting a second to “stress test” the system before I left the review. I wanted to be completely honest and transparent. I am very brutal in reviews, I will not be dishonest. With that being said my experience with Andrew’s …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for taking the time to leave such a detailed and thoughtful review. We are genuinely grateful for your kind words and the effort you put into sharing your experience. It means a lot to our team. We’re thrilled to hear that Daniel and the crew were able to deliver a seamless, efficient, and high-quality installation for your bathroom fan venting. Your observations about the attention to detail, teamwork, and professionalism truly capture what we strive for at Andrew’s Roofing. It’s especially rewarding to hear that even the small touches, like handling attic insulation properly and using boot covers, made a difference in your experience. We also appreciate you highlighting our scheduling flexibility and the effort our team made to accommodate your timeline, it’s important to us that every step is convenient and stress-free for our customers. We’re excited to let you know that in addition to roofing, we also provide services like siding, windows, gutters, insulation, and decks. I will let Ricardo know about your interest so he can touch base with you about these options and see how we can assist with any upcoming projects. It’s an honor to know we’ve earned your trust, and we look forward to helping with your roof replacement next year, and any other projects you might have! Thank you again for sharing your experience and for trusting Andrew’s Roofing. Your feedback motivates us to continue doing what we love, providing top-quality service with integrity.

• 5 out of 5Mishell Cannon4 months ago

  This company is one of the best contractors I’ve ever worked with. From the beginning to the end, they were always very prompt with their calls in any questions I had. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for such a thoughtful and positive review! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team’s communication, responsiveness, and workmanship stood out to you from start to finish. We take great pride not only in delivering high-quality roofing and gutter repairs, but also in keeping our customers informed and leaving every job site clean and tidy. Your recommendation is incredibly valuable to us, and we’re grateful for your trust. If you ever need anything in the future, we’re always here to help!

• 5 out of 5david vanarkel4 months ago

  We had a water leak in our kitchen. We live in WDM, IA Saw an Andrews Roofing truck in the neighborhood so we called. Came over immediately, knew where the leak was in the roof by looking at a window. with in an hour or so proved it was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for sharing your experience! We’re glad we could respond quickly and identify the source of the leak right away. Water issues can be stressful, so it’s great to hear that the process, from diagnosis to repair and window replacement, was clear and handled efficiently. Gerardo will really appreciate your kind words about his professionalism and communication. We take pride in making sure our customers feel informed and confident every step of the way. Thanks again for trusting us with your home. We’re always here if you need anything in the future!

• 5 out of 5John McIlhenny5 months ago

  Very happy with our new roof, gutters and chimney work. Excellent communication throughout the process. Great group to work with and would recommend.

  Reply from the business

  Thank you for the kind words! We’re thrilled to hear you’re happy with your roof installation, gutters, chimney work, and attic venting. Our team takes pride in keeping homeowners informed every step of the way and delivering quality roofing solutions across the Des Moines area. We appreciate your recommendation and the chance to work on your home!

Andrew's Roofing Company. Dependable siding installation and repair for Johnston homes. Choosing new siding usually starts with the material question. Vinyl or fiber cement. Both are good choices, and both protect millions of homes. Vinyl costs less, never needs paint, and flexes well with Iowa's temperature swings. Fiber cement is heavier, stands up harder to hail and wind, and holds a rich wood look, though it does need repainting every twelve to twenty years. What matters just as much is who puts it on the house. Fiber cement fails early when cut edges are left unsealed and water soaks in and freezes over a few Iowa winters. Quality vinyl buckles when it's nailed too tight and can't expand with the seasons. The best material in the world won't hold up behind a rushed install. That's why we hold Vinyl Siding Institute Certified Installer status, which tests installers against the national standard, and it's the same reason we carry GAF Master Elite® on the roofing side. As a family-owned team with 18+ years in the Des Moines Metro, we'll look at your Johnston home, your budget, and your neighborhood, then give you an honest recommendation.3 days agoLearn more