Alabama Roof RX

The only one or two-star review we hold for Alabama Roof RX.

• 2 out of 5Abc Xyza week ago

  You can't even call them without getting the run around from an ai receptionist.

  Reply from the business

  We're sorry you had a frustrating experience with our phone system and the automated receptionist. That is not the service we want to provide. We are actively reviewing our call flow to make it easier to reach a live team member. For immediate help, please use our website chat or email our support team and a real person will follow up promptly. Thank you for letting us know.

• insurance policy13
• thorough inspection7
• caring staff7
• easy process6
• timely work4
• clear communication4
• quick repairs2
• damage evaluation2
• tidy work2
• patio furniture care2
• new roof2

14 more of the 90 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jason Howard2 days ago

  Absolutely recommend. Kerri Wallis was great to work with throughout the process. Everything went smooth and on time and the new roof and gutters look great.

• 5 out of 5Brooks Odoma week ago

  Jesus was great—gorgeous new metal roof!

  Reply from the business

  Thanks so much, Brooks! We’ll be sure to pass your compliment on to Jesus — he’ll be thrilled to hear it. We’re glad you love your new metal roof and appreciate the five-star review. If you need anything else, please reach out.

• 5 out of 5Brian Bass2 weeks ago

  Great communication with Jesus, always felt like he was part of the family. The crew worked hard and did a great job.

  Reply from the business

  Thank you, Brian, for the fantastic review. We're so glad Jesus and the crew treated you like family and did an excellent job. We appreciate you recognizing their hard work. If you need anything else in the future, please let us know.

• 5 out of 5Bryan Barnes4 weeks ago

  Caleb and his team did an amazing job top to bottom. It was a seamless experience, would highly recommend.

  Reply from the business

  Thank you for the wonderful review, Bryan. We're so glad Caleb and the team provided an amazing, seamless experience from top to bottom. We appreciate your recommendation and look forward to serving you again.

• 5 out of 5John Lossiea month ago

  We got 4 bids for our roof replacement, ranging from pretty high to similar to Alabama Roof Rx's quote. A couple of the other companies seemed fine, but Brad Huff gave us a level of comfort and zero sales pressure that made the decision …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  John, thank you for the detailed review and for choosing Alabama Roof Rx. We're glad Brad and the crew made the process comfortable with no pressure, honored the delayed start without changing the price, and completed the job quickly and respectfully. It means a lot that you noticed our cleanup and the team fixing minor damage before asking for payment. We appreciate your trust and recommendation and are here if you need anything in the future.

• 5 out of 5Elizabeth Truppnera month ago

  Had a water leak in our son’s room. Needed someone to come out the same day to rule out a roof leak. They were the only ones who could come out the same day. Thankfully our roof was sound. Excellent customer service!

  Reply from the business

  Thank you, Elizabeth, for the kind review. We're glad we could get out the same day and that your roof was sound. We appreciate you trusting us to investigate the leak and are happy our customer service met your expectations. If anything else comes up, don't hesitate to reach out.

• 5 out of 5Joe and Donnaa month ago

  RoofRX was a great company to work with! Their representatives all were polite, professional ,efficient, friendly and helpful through the entire process. Their employees were on time , worked hard, did a great job, and cleaned everything up when they finished. We had to paint a ceiling, and their team did a great job on that also. We highly recommend Parker Riddering if you need a new roof; he was wonderful to work with!!

  Reply from the business

  Thank you so much for your wonderful review, Joe and Donna. We’re delighted that our team was polite, professional, on time, and that Parker Riddering made your experience so positive. I’ll be sure to pass your praise along to everyone who worked on your roof and ceiling. We truly appreciate your recommendation and are here if you need anything else.

• 5 out of 5Craig Maxeya month ago

  I texted Brad midday to come tak a look at a small leak in our roof. He was on the roof helping us out in a matter of hours. His professionalism and knowledge made the process easy and allowed us to get the problem fixed. If you need roofing help, he should be your first call.

  Reply from the business

  Thanks so much, Craig, for the kind review. We’re glad Brad could get to your roof quickly and that his professionalism made the repair easy. We appreciate the recommendation and are here if you need any future roofing help. Thanks again for trusting us with your roof.

• 5 out of 5Kyle Smitha month ago

  Installed our roof during closing on our new house and got it done super quick. We had an issue with a vent falling over in a storm and they came out quick and fixed it for free. Great company thats done a great job and taken care of their customers. Highly recommend!

  Reply from the business

  Kyle, thank you for the great review and for recommending us. We're glad we could complete your roof quickly during closing and respond promptly to repair the vent after the storm at no charge. Our team takes pride in taking care of customers and standing behind our work. If you ever need anything else, we're here to help.

• 5 out of 5G Ha month ago

  Highly recommend. Very professional during the entire process with no surprises. First class all the way!

  Reply from the business

  Thank you so much, G H, for the wonderful review and recommendation. We're glad our team provided a professional, smooth experience with no surprises and appreciate you calling us first class. We look forward to serving you again whenever you need us.

• 5 out of 5Bama Boomera month ago

  This company is tops! I worked with Kerri who really quickly got to the root of the problem with my roof. She sent a drone up and everything. She set up the job and followed it through with me all the way to the end! I couldn’t have asked for better service and price!

  Reply from the business

  Thank you so much for the wonderful review, Bama Boomer. We're thrilled Kerri was able to quickly diagnose the roof issue with the drone inspection and guide the job through to completion. I’ll be sure to pass your praise along to Kerri and the whole team. We appreciate you trusting us with your home and are here whenever you need us again.

• 5 out of 5Carmine Marcantonio2 months ago

  The owner, Caleb, was always available to answer questions without waiting long for answers. He helped me pick out the perfect color for my roof to go along with my home color. He was very patient with me, as I ask a lot of questions. He …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Carmine, for the wonderful review and for trusting Caleb and our crew with your roof. We're glad Caleb could help you choose the right color and that our team treated your home with care and left it spotless. Hearing that our honesty, pricing, and workmanship impressed someone who is hard to please means a lot to us. We truly appreciate your recommendation and the thumbs up.

• 5 out of 5Lara Morris2 months ago

  Roof Rx was incredibly professional and gave me a great price for my new roof. Not only did they bring a full crew to handle installing my roof in one day, they cleaned up after themselves leaving my back patio cleaner than they found it. No nails or debris left in my yard.

  Reply from the business

  Lara, thank you for the fantastic 5-star review and for trusting Roof Rx with your roof. We're glad our team provided a great price, completed the install in one day, and left your patio spotless. We appreciate you noticing the cleanup and the care we take to remove nails and debris. If you ever need anything else, please reach out.

• 5 out of 5Ryan Howard2 months ago

  Kerri made getting a new roof so easy! Best company I've ever had to deal with! Give her a call!

  Reply from the business

  Thank you so much for the great review, Ryan! We're thrilled Kerri made getting a new roof so easy and that you had such a positive experience. We'll be sure to pass your kind words along to her and would be honored to help you or your friends again in the future.

A 5 Star Google Review from a Happy Customer: I recently had my roof replaced by this company. They handled the interaction between the insurance company the appraiser and me. . They were extremely professional and knowledgeable about their product and installation. The entire job from quote to finish was done without any issues. I highly recommend them for any roofing needs. - Steve Gurley Contact Alabama Roof RX today to see how we can help you with your roofing needs! Serving Pelham, AL! See more Google reviews from real customers here: https://maps.app.goo.gl/eDTTGba5NujB513172 days agoLearn more

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