Roofing contractor
Ridgeline Roofing & Restoration
2477 Valleydale Rd, Hoover, AL 35244
- Google average
- 4.9
- Ratings counted
- 120
- One and two star
- 3 of 120(2.5%)
- Alabama median
- 1.6%
The first three are Google’s own figures for Ridgeline Roofing & Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Alabama roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 113 | 94% | |
|---|---|---|---|
| 4 | 2 | 2% | |
| 3 | 2 | 2% | |
| 2 | 1 | 1% | |
| 1 | 2 | 2% |
About typical — the typical roofer in Alabama sits at 1.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Ridgeline Roofing & Restoration, most recent first.
- 1 out of 5Brandon Whiting4 days ago
Not a great experience. I had to take 2 days off from work because the roofers didn’t come the day they were scheduled. No one from the company called me to inform me, I had to call multiple numbers to figure out what was going on. Then the …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Vernalea Parks3 months ago
Never showed for appointment even though contactacted via text.
Reply from the business
Vernalea - we’re not able to locate your information in our system based on this review. Please give us a call so we can look into it and get this sorted out for you.
- 2 out of 5Emilie Roper7 months ago
Ridgeline installed our new roof. We were happy with it at first until several inspections revealed mold in our attic. As we dug in further we were told by a general home inspector and an environmentalist who completed a mold test that it …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- answering questions16
- promptness9
- easy process7
- new roof installation6
- insurance process4
- proficient staff3
- shingles3
- slate roof2
- roof approval2
- no pressure sales2
Other reviews we hold
14 more of the 102 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Charlie Johnson2 days ago
Roof replacement
Reply from the business
Thank you, Charlie, for the great review! We are so happy to hear everything went smoothly & we appreciate your recommendation.
- 5 out of 5Jess Roberts2 months ago
Great company with excellent customer service!! Would definitely do business again. Gavin was super helpful and took care of our repairs quickly!
Reply from the business
Hi, Jess. We appreciate the kind words and are glad we could provide you with a positive experience!
- 5 out of 5Gloria Testa4 months ago
Excellent communication with Miguel.
Reply from the business
Thank you, Gloria, for taking the time to leave a great review! We really appreciate your recommendation and for trusting us,
- 5 out of 5Phil Ferguson6 months ago
Quick response, very knowledgeable representative (Dustin Vice), timely and accurate assessment, then fixed the problem the very next day at an extremely reasonable price. They are my roof people now!
Reply from the business
Thank you, Phil, for the great review of Dustin! We are so glad he was able to help you out. So happy to be your roof people now!♥️
- 5 out of 5Brandon Boman6 months ago
Dustin Vice from the Birmingham team came out to do an inspection and was absolutely wonderful. Very professional, very kind, up front and honest about everything!
Reply from the business
Thank you, Brandon, we are so happy to hear you had a great experience with Dustin! We appreciate your feedback.
- 5 out of 5Christopher Ash6 months ago
Great service and they did the work when they said they would. Would highly recommend this company for your roofing needs.
Reply from the business
Thank you, Christopher, we appreciate you taking the time to leave us a review!
- 5 out of 5C Tuck8 months ago
Ridgeline Roofing and Restoration did an outstanding job on our home. Dustin was incredibly informative from start to finish—he answered all of our questions, kept us updated throughout the process, and even had someone onsite with the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
C, thank you so much for this great recommendation! We are SO happy that Dustin was able to help you out with your home and ensure the whole process went smoothly. That's what we aim for every time! Thanks again.
- 5 out of 5Nancy Gnos8 months ago
The professionalism was off the scale of 10. The job was done efficiently and no mess was left behind. Always kept in the loop and my questions were answered promptly. Miguel P was the best always ready to answer my questions sometimes over the same subject but always professional.
Reply from the business
Thank you, Nancy! We are so grateful to have Miguel on our team and that he was able to help you out and answer all your questions. We appreciate you leaving us a review,
- 5 out of 5Harper Sophia8 months ago
Tyler Hicks got his crew out in a very timely manner after we had storm damage. Highly recommend!
Reply from the business
Harper, thank you for leaving us a great review! We are so happy that Tyler was able to help you out after storm damage. We know how efficiency matters in those situations! Thank you for the recommendation!
- 3 out of 5Cathy Scott8 months ago
Did NOT like them coming in the dark to install the gutters. Also left screws and cigarette butts in the grass.
- 5 out of 5Go Getter8 months ago
I, Rodney, and Linda Samuel, would like to take the time say thank you, for your outstanding, and caring of our home, and making sure everything, has been taken cared after all the completions. I must say we're very pleased with everything, and how they worked around me and my wife schedule since she works from home, and the time in which it was completed in one day. Again, I will refer, you to all my friends and family, when the time comes for their roofing needs. Last but not least we would like to thank Maurice, you came into our home as if we, always knew you and reassured us on all the process that would take place the time frame for the completions. Oh! let's not forget about the entire crew, of all of the guys that made this possible for me and my family, such an outstanding friendly and polite cure. Again, Thanks so much, and keep up the great work. Rodney, and Linda Samuel.
Reply from the business
Rodney and Linda, thank you so much for the thoughtful review. We’re grateful for the trust you placed in us, and we’re happy to hear Maurice and the crew took great care of your home and made the process easy. We truly appreciate your recommendation and your kind words. Thank you again for choosing us!
- 5 out of 5Laura Hatcher9 months ago
Highly recommend this company for any roofing or chimney needs!! Maurice Harwood was the representative we had. He was very nice and professional! He gave us a good estimate and total cost wasn't much more than the original estimate. We had …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Laura, for leaving us a great review! We are so happy to hear that Maurice and the team were able to get the job done for your home. We appreciate you leaving us 10 stars 😉! …
- 5 out of 5Daniel Ruggiero10 months ago
Surpassed all expectations. Customer service through the roof! None better than Caleb!
Reply from the business
Daniel, thank you! It means a lot that we surpassed your expectations (through the ROOF 😆) and that Caleb was able to take care of you. Let us know if you ever need anything else! …
- 5 out of 5Kristina Williams10 months ago
Ridgeline Roofing replaced a roof on one of our apartment buildings this year, this is the 5th one they have completed for us. The work and cleanup afterwards exceeded our expectations, the communication from start to finish was excellent, and we would highly recommend Ridgeline for anything roof related!
Reply from the business
Kristina, thank you so much for continuing to trust us with your properties! We really appreciate the kind words and the opportunity to handle another project for you. Our team takes a lot of pride in keeping communication clear and the job site spotless, so it means a lot to hear that stood out. We’re grateful for the partnership and your recommendation!
The latest post from this business
Posted by Ridgeline Roofing & Restoration to their own Google profile 7 months ago. Their words, not ours.
Nothing better than a fresh replacement to upgrade your home 🏡🔥Jul 22, 2026Call now
What Ridgeline Roofing & Restoration says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…We’re here when you need us most Licensed & Insured Roofing Company Your…”
Insured
“…when you need us most Licensed & Insured Roofing Company Your property is…”
Free estimates
“…/News Media News Careers Contact Us Get Free Estimate Sitemap Privacy Policy Terms and…”
Financing available
“…Platinum Contractor Insurance & Financing Options We understand that upgrading your…”
Their site also states: 24/7 emergency call-out.
Other roofers in Hoover
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Idea Roofingroof replacement, quick response, insurance claim assistance5.0756 ratings0.7% one and two star(205) 901-0401 | 5.0 | 756 | 0.7%5 of 756 | (205) 901-0401 |
| Yellowhammer Roofing, Inc.roof replacement, inspection, answering questions4.8434 ratings5.3% one and two star(205) 988-3337 | 4.8 | 434 | 5.3%23 of 434 | (205) 988-3337 |
| The Roofing Dudesinspection, gutter replacement, courteous staff4.9413 ratings1.5% one and two star(205) 732-7231 | 4.9 | 413 | 1.5%6 of 413 | (205) 732-7231 |
| Magnum Construction LLChonest staff, gutter covers, competent staff4.9134 ratings1.5% one and two star(205) 440-2823 | 4.9 | 134 | 1.5%2 of 134 | (205) 440-2823 |
| Frontier Roofing Coknowledgeable staff, inspection issues, gutter replacement5.0131 ratings0% one and two star(205) 578-6922 | 5.0 | 131 | 0%0 of 131 | (205) 578-6922 |
| Steel City Roofersroof replacement, insurance claim assistance, initial inspection5.098 ratings0% one and two star(205) 542-3410 | 5.0 | 98 | 0%0 of 98 | (205) 542-3410 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 120 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 120, of which 102 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.