Roofing contractor
ACS Commercial Roofing
148 Lynn Rd, Johnson City, TN 37604
- Google average
- 4.4
- Ratings counted
- 15
- One and two star
- 2 of 15(13.3%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for ACS Commercial Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 12 | 80% | |
|---|---|---|---|
| 4 | 1 | 7% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 13% |
Much higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for ACS Commercial Roofing, most recent first.
- 1 out of 5James Stinson5 years ago
Roof still leaks like a sift was very rude and unprofessional
Reply from the business
Update 10/30/20: Note to public, we show no record of servicing Mr. Stinson’s property, no one internally is aware of a James Stinson, nor has he reached out to us. We offer warranties on our repairs, and we work diligently to solve any roofing issue until it is fixed. 10/13/20: Hi James. We are sorry to hear about any issues. I don’t see you in our system as a client. Would you mind reaching out to me and letting me know which property this is regarding? Thanks in advance. Adam 865.771.3848
- 1 out of 5Jack Johnson5 years ago
I love being tailgated while driving 10 over the limit. Complete garbage
Reply from the business
Update - Note to public: We have not received any communication from Mr. Johnson and our tracking devices indicated that none of our techs were exceeding the speed limit the morning of this complaint. Mr. Johnson has a history of negative reviews in his profile. This review has been reported to Google. Sept 15th: Hi Jack. We promote safe driving and have zero tolerance for tailgating. Would you mind contacting me and telling me a bit more about your location and the time that this happened? 865.771.3848
Other reviews we hold
6 more of the 8 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Thomas6 years ago
Chris and his team were EXCELLENT to work with!! They installed a roof for us at Girls Inc. and they were very professional, timely, and provided quality work and outstanding customer service!! I HIGHLY recommend them!!!!
Reply from the business
We were so glad you trusted us to roof your building. We love how Girls Inc. gives back and we were proud to be a part of your project. So glad you are pleased.
- 5 out of 5Jennifer Huss6 years ago
Best commercial roofing company around!
- 5 out of 5Ashley Bollinger7 years ago
Do you do any rubberized roofing??
Reply from the business
Absolutely, Ashley. We are certified by all the major manufacturers to install rubber (EPDM) roofs. As long as it’s a Commercial Roof we are happy to install all types of systems.
- 5 out of 5Chase Rouse8 years ago
I am a Regional Property Manager that is currently managing over 30+ shopping centers across the Southeast, and I have ACS as my first contact for any roofing needs - big or small - and they are addressed immediately. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Katie Ketchem8 years ago
Very please with the quick response and excellent service from ACS. Thomas kept in contact with me about the status of our roof repairs while I was out of town. I will for sure be using this company again for any future roofing needs.
- 5 out of 5Ray Evans9 years ago
Andrew and his team have been a pleasure to work! Highly recommended!
Other roofers in Johnson City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| YES Roofing & Exteriorssiding repair, courteous staff, quick work4.8589 ratings4.4% one and two star(423) 820-3216 | 4.8 | 589 | 4.4%26 of 589 | (423) 820-3216 |
| Redemption Roofing and Constructionthorough inspection, hardworking crew, gutter replacement5.0299 ratings1.0% one and two star(423) 439-9327 | 5.0 | 299 | 1.0%3 of 299 | (423) 439-9327 |
| Speedy Pro Roofing Tri-Citieswarranty, efficient team, product selection4.9194 ratings2.6% one and two star(423) 251-8821 | 4.9 | 194 | 2.6%5 of 194 | (423) 251-8821 |
| Pisgah Roofing and Restoration Tri-Cities TNknowledgeable staff, answering questions, thorough inspection4.7157 ratings7.0% one and two star(423) 872-2212 | 4.7 | 157 | 7.0%11 of 157 | (423) 872-2212 |
| Lyon Metal Roofingfriendly staff, metal roofing, nice people4.5151 ratings9.9% one and two star(423) 538-5169 | 4.5 | 151 | 9.9%15 of 151 | (423) 538-5169 |
| OMNIA Roofingmetal roof, punctual crew, fascia replacement4.8113 ratings6.2% one and two star(423) 589-1122 | 4.8 | 113 | 6.2%7 of 113 | (423) 589-1122 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 15 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 15, of which 8 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.