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Roof Warden

Roofing contractor

Absolute Roofing

2307 Westwood Ave, Richmond, VA 23230

Google average
4.8
Ratings counted
60
One and two star
3 of 60(5.0%)
Virginia median
1.7%

The first three are Google’s own figures for Absolute Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.

Rating breakdown

4.8
60 ratings
How the 60 ratings break down, from five stars to one
5
5795%
4
00%
3
00%
2
00%
1
35%
5.0%of these 60 ratings are one or two stars (3)

About typical — the typical roofer in Virginia sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Absolute Roofing, most recent first.

  • 1 out of 5Eric Perez3 months ago

    I’ve been waiting on payment from Absolute Roofing since around Christmas related to a USAA insurance claim. The claim was filed and the work was completed with the understanding that payment had been issued to begin the job, but as of …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Chanté Gardner7 months ago

    We would not recommend Absolute Roofing. As part of the roofing work, we were told our gutter guards needed to be removed in order to complete the job. After the work was finished, the gutter guards were not reinstalled correctly. We contacted the company about this issue on 11/14/2025 and were told multiple times by the technician that they would come out to fix them. Unfortunately, after numerous no-shows, the issue is still unresolved. The lack of follow-through and accountability for a problem caused during their work is disappointing. Based on our experience, we cannot recommend this company.

  • 1 out of 5Keith Hendersona year ago

    Don’t use these guys. Aggressive young sales guy with a baseball cap and curly hair was rude and wouldn’t get off my porch. SMH

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance handling18
  • gutters9
  • thorough team5
  • project process5
  • smooth process5
  • siding4
  • responsive team3
  • hail damage3
  • thorough clean up2
  • no headaches2

Other reviews we hold

14 more of the 59 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5James Hutchins20 hours ago

    Let's just say that we had a difficult insurance company. Absolute helped us break through the nightmare with great communication, professionalism, care and determination. Once the job was ready to start, they clearly communicated the steps and what the process would look like. The final results were high quality and we love our new roof - it looks great and we're happy that this was finally resolved. Thanks to everyone that worked with us along the way at Absolute.

  • 5 out of 5Connie Saultera week ago

    Excellent service by Absolute Roofing. Assessed our roof for hail damage, helped negotiate with insurance company for replacement claim (full replacement), then provided new roof, replacement skylights, and gutter guards. New roof looks great!

  • 5 out of 5Steven Yarbrough2 weeks ago

    Both Nick and Jose worked very closely with every detail on our roof installation which was done exactly as quoted. The work was excellent, even the cleanup, down to removing every nail and piece of debris from the old roof from the …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Lonnie Henderson2 weeks ago

    The shining light and superstar at Absolute Roofing is Quincy Redmon. From beginning to end, he was hands-on, very professional, honest, and knowledgeable of the entire procedure. From working and communicating with my insurance company, completing estimates, providing pictures and videos to just offering solid advice and expert information. Quincy represents Absolute Roofing in the most positive Light. I would work with this associate and Josè (roofer) of Absolute Roofing, again. The only downfall was the entire process took longer than I had anticipated. Sadly, it took Slightly over two and a half months. From the moment the wind/storm/hail damage was reported to the moment the roof was completed and final payment made Quincy held my hand through it all. I'm genuinely and wholeheartedly appreciative and very grateful to have chosen Absolute Roofing and specifically to have had the privilege to work with Mr. Quincy Redmon; he is definitely the hard-working, highlight And superstar in this saga of having to replace my entire roof after a horrific storm. I should also take this moment to thank my aunt for recommending this company as they also replaced her roof a few years prior, so they definitely came highly recommended. Thank you, Mr. Quincy Redmon, Josè of Absolute Roofing for coming to my rescue and saving me from what could've been a disastrous headache. ALL LOVE!

  • 5 out of 5Kris Tomeldan3 weeks ago

    straight forward simple …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Sonia Shaw4 weeks ago

    If you are looking for a company and a person to help with a new roof from age or damage, look no further. Quincy Redmon at Absolute Roofing is your guy. Very professional and knowledgeable. He walked us through the process and got the …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Kris Tomeldan4 weeks ago

    straight forward simple no hassle they did a good job putting the roof on and worked closely with my insurance to get supplements and facilitate the approvals process. great job

  • 5 out of 5Shirley Bogaeva month ago

    Matthew Kim and his team were wonderful. Jason came out and showed us options to select our new roof. Josh called and explained the financing process. Due to hail damage, we were able to have insurance handle most of the cost. Jose and his …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Theresa McCormack2 months ago

    Great work! Done in less than a day . Looks great and am beyond happy with the work. Very nice guys to work with.

  • 5 out of 5Keith Loehlein2 months ago

    Absolute roofing did a great job. They were professional and courteous. They did a good job cleaning up.

  • 5 out of 5Lois B2 months ago

    We are very pleased with this company’s work. From start to finish they have been very professional with an eye to detail. After completion they do a very thorough clean up. I highly recommend this company for your roofing needs.

  • 5 out of 5jose martinez3 months ago

    Military Approved! Absolute Roofing Company I highly recommend. I recently had a full roof replacement completed. My insurance company, SAGE Sure, advised me that a full roof replacement was needed. Mr. Quincy Redmon from Absolute Roofing completed my roof inspection with multiple roof inspectors after discovering hail damage. He advocated for us more than my insurance company did. Mr. Redmon went above and beyond and so did the team that came out to replace my roof. A two day roof replacement and a follow up for a second clean up. I just can’t say enough about this Company and Mr. Redmon. Outstanding customer service!

  • 5 out of 5Laura Ottaway8 months ago

    Fantastic job from start to finish. Highly recommend!

    Reply from the business

    Thank you, Laura, your feedback is greatly valued, and we enjoyed our partnership throughout the course of your project! Glad to see and hear you are pleased with your home's results.

  • 5 out of 5Iliana Lizama9 months ago

    Absolute Roof recently installed a new roof and gutters at my home, and I couldn’t be happier with the entire experience. From start to finish, the team was professional, thorough, and communicative. …

    Google cut this review short. The full text is on their Google profile.

What Absolute Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…We're licensed, insured, and committed to the…”

  • Warranty offered

    “…Our services come with top-tier warranty protection when you choose us for…”

  • Free estimates

    “…a roof makeover, schedule your free inspection with us today and discover the…”

  • Financing available

    “…On-site Inspection + Estimate check Financing Available Book your ‍ appointment First Name…”

  • Mentions the BBB

    “…our clients are happy and we are a BBB Accredited Business. Contact us First Name Last…”

Their site also states: insured, 24/7 emergency call-out.

Other roofers in Richmond

Ranked by how many ratings Google has counted.

Other roofers we list in Richmond
Roofing contractor
Retex Roofing & Exteriorsfair pricing, courteous staff, siding replacement4.9386 ratings1.6% one and two star(804) 442-3314
Pyramid Roofingknowledgeable staff, thoroughness, clear explanations4.9334 ratings2.1% one and two star(804) 596-6489
Shanco Roofinginsurance claim assistance, polite staff, homeshow4.9271 ratings3.3% one and two star(804) 544-9400
A Plus Roofingprofessional crew, estimate, siding replacement4.8234 ratings4.7% one and two star(804) 752-0008
DeShazo and Son Roofingroof replacement, leak repair, diligent crew4.9194 ratings1.5% one and two star(804) 262-1177
Davidson Roofing Cofair pricing, new roof installation, new gutters4.8171 ratings5.8% one and two star(804) 672-0540

All roofers in Richmond →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 60 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 61, of which 59 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.