AAA Roofing Co.

All 8 of the one and two-star reviews we hold for AAA Roofing Co., most recent first.

• 1 out of 5Seth McVey5 years ago

  These roof workers have been on my apartment building for almost 3 weeks now. They start at 7am and just grind and drill above you all day long. it’s impossible to do any at home work because these guys are shouting and scraping the roof constantly. They put a tarp over our only natural source of light for almost 2 weeks now. My whole apartment is dark by 3pm because of this godforsaken tarp. They only took maybe a week on other buildings in the lot but ours has taken almost 3 for some reason. I have filed a complaint with Desert Creek Apartments and requested they never use this service again. Very slow and unprofessional. You have someone wake you up at 7am everyday and then take your natural light as spring starts and see how happy you are.

  Reply from the business

  Mr. McVey, We apologize for any inconveniences that we may have caused, but I can assure you that everything we are doing is consistent with the best practices that our company and your property management company have put into place. Our company was contracted by Desert Creek's property management company in which all hours of operation and best practices have been approved by. A specific timeline was set per building in which we are instructed to complete at the highest level of efficiency to make it as comfortable for tenants as possible. With that being said each building is required to be completed by a certain time depending on the size and difficulty. We apologize as we know that roofing can be very loud and disrupting but oftentimes this is not something we can avoid. The tarp draped over your balcony is there to keep dirt and debris from entering your patio and creating a large mess. We are currently on schedule so everything should be returning to normal soon. We thank you for your understanding.

• 1 out of 5Sy sanchezEdited 6 years ago

  Agree with other reviewers cant keep an appointment. Called me when they were already late to tell me they would be even later knowing I was taking my lunch break to meet up with them. Bad buisness model …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We apologize for any inconvenience that we may have caused, as we know how valuable our customer's time is. Unfortunately our salesman did get caught on a job site and called you one minute past his scheduled appointment time to let you know he would be running 10 minutes late. We do everything possible to make sure we arrive promptly to our appointments and we apologize for our tardiness.

• 1 out of 5Brad Beitler6 years ago

  We had our roof replaced only four months ago by this company. We had a leak and they came to fix it under our warranty. They fixed the roof, but when I asked about the roof damage and drywall issues, they said that is not their responsibility. My response was that if you all installed this correctly, none of the damage would have occurred. Long story short, I had to hire another company to help with the damage. I highly recommend any other company. Nice worker though!

• 2 out of 5Rebecca Lavin6 years ago

  They came out to fix 2 candles. We don’t know if they fixed the leaks, because we haven’t had any snow yet. However, they left gaping 1” gaps open around the canales which left them open, and we started getting mice in our walls. When I called them, they put a temporary solution on it (caulking), which will eventually have to be re-fixed by us. My husband is going to fix it in a more permanent way. So, they wouldn’t even fix it the right way.

  Reply from the business

  Thank you for the review as these help us to improve our business and provide a better experience for all our customers. The morning that you called stating you felt there was an issue with your canales we made sure to send someone out within the next few hours to look at and rectify the problem. We determined once we were at the property that the gap was on the interior upper area of the canales (an area that is not typically fixed given the scope of work that was approved). As a courtesy we sealed the gap with a commercial grade sun resistant sealant that is a permanent fix. Our company does not “temporary” fix problems without informing the customer that it is temporary and without offering something more permanent. We do not believe that the area will need to be re-fixed as it was done correctly. If you would like, we are happy to come back out and show you the work that was done and go through it with you in detail to assure you that it was done with the best workmanship possible. Regarding the leaks that were fixed… AAA Roofing Co. guarantees our work and if you happen to have any issues with those same areas leaking again we are happy to come out and fix them. Should you have any issues please call and let us know. We are always happy to come out and look at any areas of concern as we want our customers to have a great experience.

• 2 out of 5Valerie Mendoza6 years ago

  The roofing company never got back to us when I asked them to fix the color of TPO on our roof. They also pierced a air condition line in our attic. Never did the company look at the attic to assess. Company quoted requirements and took no responsibility. Disappointed and continue to tell everyone to use a different company.

• 1 out of 5Grant Smith7 years ago

  Can’t keep appointments. Don’t waste your time.

  Reply from the business

  Hi Mr. Smith, Our company policy is to contact our customers the morning of the appointment to set an exact time of arrival for the day. This was explained when the initial appointment was set up. You were notified this morning at 8:37am to let you know we would be arriving between 1:30-2:00. You proceeded to speak to my field supervisor and our office staff using inappropriate language. You had also left our office a vulgar message the week before your scheduled appointment stating we didn't show up to an appointment. When we called you back to confirm your appointment was set for March 19th, you said that that message was for a different roofing company. We apologize that we weren't able to assist you in your roofing needs.

• 1 out of 5Patrick MaherEdited 7 years ago

  Did a great job but forgot to install the vents on the pitched roof. Also found out that they didn't address the flashing around the chimney. I strongly recommend that you give your business to someone else.

  Reply from the business

  Good afternoon! I am glad to hear that we did a great job, but I am sorry if you feel that not everything was done. On the original proposal you had declined the ridge venting option therefore it was not done. After contacting our office regarding this we did send you a supplemental proposal to have this work completed. We had set up a date with you to come out and do this, but you called and cancelled. If you would like us to get this back on the schedule we would be happy to. Thank you very much for your business and please let us know if there is anything that you may need.

• 1 out of 5Jeff Martin8 years ago

  Received a $2,100 estimate for roof maintenance (mostly labor, minimal materials). I asked for explanation before work commenced. The estimator came back out and talked in circles for around 15 minutes. Having had good experiences with …

  Google cut this review short. The full text is on their Google profile.

• reasonable cost10
• respectful crew5
• commercial roofing4
• residential roofing4
• damage assessment4
• reliable team4
• proficient workers3
• decking repair2
• clean work site2
• quick estimate2
• fair estimate2

14 more of the 99 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Mary Ray3 weeks ago

  We got three estimates for a new TPO roof, and while the pricing was close across the board, choosing Triple AAA Roofing was definitely the right move. The entire process—from the free estimate to final installation—was completely seamless. The crew was fast, respectful of our property, and left the site completely spotless. Most importantly, the new roof looks amazing and NO leaks! We did run into a minor issue with the final bill at the end, but Kevin worked with us to find a fair middle ground. Compromising really proved that they are a reputable, honest, and customer-focused business. Highly recommend!"

• 5 out of 5DAWN ANDERSON4 months ago

  Highly recommend!

• 5 out of 5Rachel Fanning5 months ago

  Jeff and his team completely re-did our roof and we are very happy! They were very competent, kind, thoughtful, knowledgeable and efficient. We feel they did the best job of anyone in the roofing business and they have a reliable team that …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Mark Smith6 months ago

  Solid reliable service. I recommend

• 5 out of 5Sandra Lynn6 months ago

  5 Stars all the way. I'm rating them on Trust, Reliability, Customer Service, and Quality of Work. AAA Roofing has been there for me through two houses. Honest, reliable, and top notch work. I had to have a 30 year old roof replaced on my previous house after water started pouring into my living room. Then I moved into my current house and right after I moved in, I got a leak in my garage, then my office, and then my master bathroom. I should have had AAA Roofing inspect it before I purchased. A mistake that I won't make again. AAA came out quickly and repaired the leaks and the cost was very reasonable. They didn't try and sell me on a new roof and actually told me this roof should be good for another 10+ years! Shout out to Jeff, Lauren, and Sandro for their exceptional service and to the guys who did an excellent job. It's hard to find good, reliable and trustworthy contractors. I fully stand behind AAA Roofing.

• 5 out of 5Keri Godfrey7 months ago

  We needed a portion of our roof worked on due to a leak. Jeff and Lauren provided great communication throughout the process. The staff was professional, knowledgeable, and hard working. Our repairs were completed promptly and the cost was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5laura arredondo vazquez7 months ago

  AAA roofing made our roof leaking expirance more than great, they we fast sure and steady on what they were doing I highley recommend you give them a call for any roofing problems you might ever run into.

• 5 out of 5Marcia Hladilek10 months ago

  Can't say enough about how pleased we are with the quality of product and services provided by AAA Roofing Company. They provided a fair estimate, timely communications, on-time start (they actually scheduled us earky due to ongoing roof leaks), crew respect of property, maintenance of cleanly work site, daily project oversight, and overall customer service. Contact AAA Roofing Company...you won't be disappointed. Trust me!

• 5 out of 5Betina Arellano11 months ago

  Our home’s roof was originally repaired last year by AAA under the previous owner’s name. We later learned that the warranty needed to be transferred within 30 days of purchase, which we unfortunately missed because we did not know. Months …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Amanda Miller11 months ago

  Great guys, did an amazing job fixing our roof for a good price, definitely recommend

• 5 out of 5Denise Torresa year ago

  I highly recommend AAA roofing. Jeff and Austin were always professional, on time and communicated daily as to how the work was moving along. My project was big and the estimate was detailed. The crew was very respectiful of me and my …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jared Chaveza year ago

  Lauren and Austin were exceptionally helpful and attentive to our roof replacement needs. This company was beyond patient and professional. The quality of the work and communication far exceeded our expectations. I highly recommend AAA Roofing and have recommended to others! Thank you AAA Roofing!!!

• 5 out of 5Dave “KELCH” Kelchnera year ago

  We got quotes from 3 companies. Since we were installing solar after the roof installation AAA was able to work with the solar company Affordable Solar for a spectacular result! The solar looks integrated with the tile roof! Great communication and competitive pricing! 5 star removal of tile, remove and replace underlayment. Fix any damaged decking and replace tile while allowing solar to work around them!

• 5 out of 5Elizabeth Romeroa year ago

  AAA is the best!! Very professional, responsive, and all around wonderful! Great experience having my roof replaced by AAA!

For over 30 years, AAA Roofing has provided expert residential and commercial roofing services across New Mexico. Our experience ensures quality, durability, and peace of mind for every project. https://aaaroofingnm.com/services/ #ResidentialRoofing #CommercialRoofing #RoofingExperts #NewMexicoRoofing Jun 1, 2026

• Licensed

  “…We’re licensed, bonded, and insured, with an A+…”

• States years in business

  “…& Commercial Roofing for Over 30 Years The clear choice for any roofing need…”

• States a founding year

  “…Serving the Albuquerque Community Since 1991 AAA Roofing Co. is a family-owned and…”

• Free estimates

  “…Albuquerque Testimonials Contact Free Estimate Pay Invoice Pay Invoice Your Trusted…”

• Mentions the BBB

  “…bonded, and insured, with an A+ rating from the Better Business Bureau – a…”

• Family owned

  “…is a family-owned and operated company proudly based in…”

Their site also states: insured, bonded.