A2Z Roofing & Renovation | Edmonton

8 of the 10 one and two-star reviews we hold, most recent first.

• 1 out of 5MattEdited 3 months ago

  Initially wanted to go with A2Z based off being the most reviewed in Edmonton. Communication was fantastic at the start, Mohammed who answered the phone was funny and personable. Our issues came when it came to having someone come out to the house for the quote. We started talking to A2Z on 15 April, and they scheduled to come out on April 24th. No show. I contacted them the week after, they said they "tried to leave me a message" (not sure how you try without sending a text, email, or calling) but they rescheduled for 1 May. Once again, no show. Ridiculous, and another 2 weeks of my time getting a new roof completely wasted.

  Reply from the business

  Hi Matt, First, I want to sincerely apologize for the experience you had. What you described is absolutely not the standard we hold ourselves to, and I completely understand your frustration—especially when it comes to something as time-sensitive as getting a roof replaced. I do appreciate you acknowledging your initial interaction with Mohammed. He’s a valued part of our team, and I’m glad that came through. That said, it makes it even more disappointing that we didn’t follow through on the most important next step—showing up when we said we would. Missing not one, but two scheduled appointments is unacceptable. There’s no excuse for that, and the lack of proper communication afterward only made things worse. Whether it was a scheduling breakdown, human error, or a system issue on our end, the responsibility is entirely ours—and we clearly dropped the ball here. We’ve already begun reviewing our scheduling and follow-up processes internally because situations like this should never happen, especially twice to the same customer. Your feedback is important, and it will directly contribute to tightening those gaps so no one else has this experience. I completely understand if you’ve chosen to move forward with another company at this point. However, if you’re still open to it, I would personally make sure your project is prioritized and handled properly from start to finish. At the very least, I’d really appreciate the opportunity to speak with you directly and make this right—please feel free to call me at 587-338-6677. Thank you again for bringing this to our attention. Ali Basha Owner, A2Z Roofing & Renovation Update: Hi Matt, I wanted to follow up on my previous message and thank you for taking the time to connect with me directly. I appreciate the opportunity to speak with you and explain what happened on our end. and I’m glad we were able to have an open and honest conversation about it. Your understanding means a lot, even though we recognize the inconv

• 1 out of 5Ken DEdited a year ago

  They were working on my neighbors roof. While doing so they threw the old roofing material into my fenced yard. When the worker came in and out of my yard they broke my gate. The owner agreed his employee admitted to breaking it. The boss / owner asked what I wanted done, I said I want it fixed. Several days passed, they were back again working on a roof and I approached the owner and asked what he intended to do. He seemed surprised that I wanted him to fix the gate. He then took pictures of the gate. I got tired of waiting for the repair to be completed so I went and bought items and tools to fix the gate my self. The gate is fixed. When I had my roof replaced only a month ago the contractor I used agreed that if there was any damages to the neighbor's property it would be fixed immediately and with no questions or charges to the neighbour. Consider this as a condition to be addressed when using this company. I lived beside Michael and Lynn Lavergne

  Reply from the business

  We see you left us a rating. We know all our clients well. We don't recognize you as a current or past Client. However if you would like to provide us a feedback, we would love to receive it so that we can do better.

• 1 out of 5Jack W2 years ago

  I would not use this company

  Reply from the business

  Hello Jack, we don't have any record of your name in our system as one of our previous clients, or as someone who had reached out to us for an estimate. We would love the opportunity to improve our services by hearing more about any issues that may have prompted your negative opinion of our company. Please reach out to our office at 780-604-4064 to share some feedback on your concerns, and we will do our best to resolve them, thank you. Ali Basha Owner

• 1 out of 5Frank2 years ago

  Well. The way you drive on the road can tell a lot. I'm looking for renovation guys but definitely not you

  Reply from the business

  Thank you Frank for taking the time to write us your feedback. We’d love for you to reach out to me to discuss this matter further. We look forward to speaking to you soon. Ali Owner

• 1 out of 5Normand Racine4 years ago

  Really hurt us over at BulletProof Roofing

• 1 out of 5Kelsey A4 years ago

  I’ve been searching for well rated roofers to replace my roof this summer. As A2Z is rated highly, I decided I would contact them to get a quote. I also contacted multiple other roofing companies for comparison. The man who came out to inspect my roof was at my place for all of 10 minutes. I have a security camera facing the street, and while I saw him put the lader on the roof, he didn’t actually go up on the roof. I was also home the entire time. Strange. In comparison to other companies- the other guys were out on top of my roof for about an hour taking measurements. I then got a call from the office about a week later, asking to schedule a call to go over the quote. Just out of curiosity, I still scheduled a call to find out what the quote was, knowing full well I wasn’t going to be hiring them anyways due to them not even taking measurements. The call was scheduled for today at 10am. I repeated back to the lady on the phone the date and time to make sure I put it in my calendar correctly. I made myself available for the phone call, but never received a call. So, overall, my experience has not been 5 stars like the other reviewers, and I will not be giving them my business.

  Reply from the business

  Hello Kelsey, Thank you the feedback regarding your experience with our company. I apologize that we did not meet your expectations regarding the quoting process and site visit. We are hoping for an opportunity to chat directly so we can discuss the events together, this will help us better meet the needs of our clients in the future while addressing your concerns as well. To create the estimates, our company uses an engineering software that allows for remote measurement of the home using satellite imagery. Our team creates an estimate for the project and we book a site visit to discuss the different options quoted while we are on site. Having the estimates prepared when we come to site allows our team the opportunity to spend more time reviewing the details of the estimates and explaining our procedures as contractors. We also feel it allows the chance for our clients to ask more questions and gain some peace of mind regarding the products and installation. While creating the estimate for your home, we originally created measurements for your side of the duplex home. When the estimates were created, we realized that your neighbour was also interested in proceeding and had to create a new set of measurements to cover the installation for both units. At this time we missed communicating the delay in the process, we sincerely apologize for not informing you of the events that lead to the delay. Our goal is to try to have the estimate created for each client within 48 hours of following up on the lead. On June 9, our system is noted that a site visit was booked for June 13 at 4pm, each activity is logged from our side using a client management system to prevent service failures. Our Operations Director was on site June 13 slightly earlier than 4pm and had called the number on file which was unanswered. He rang the bell at the unit 3461 and waited on site as we had arrived early, nobody returned the call or came to the door while we were on site. Before our team m

• 1 out of 5Kevin Howe4 years ago

  Was told they would call back and they didn't. Never even got a quote

  Reply from the business

  Hello Kevin, Thank you for letting us know about your frustrations in reaching our company. However we are unable to find any details that we have chatted in the past, occasionally a call sneaks under the radar and we miss getting a chance to follow up. I'm sorry that this has happened, however we would like an opportunity to assist you and create a meaningful solution. When you have a moment please reach out to our company so we can discuss your needs and see how to help. My name is Ziad, I am one of the owner's of the company and I would appreciate chatting with you directly to see how we can be of service. Please give me a call at 780-862-4222 to discuss. Looking forward to helping you. -Ziad

• 1 out of 5Jeff G6 years ago

  I am unable to comment on their work because they couldn't be bothered getting back to me after contacting them via their website on two separate occasions. Based on their reviews I thought they might be a good roofing company to use but …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey Shane, Thank you for providing your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations. We set a high standard for our customer interactions and we were disappointed to learn about your experience. We were experiencing some communication issues with our website, unfortunately this resulted in some customer service failures. We have rectified the issue with our website to prevent any issues going forward. We appreciate your feedback so we can prevent future service failures from occurring. We would like a chance to prepare the estimates if you are still looking for service, please call us at 780-604-4064. Thank you again for helping us catch this issue. We are sorry we couldn't do better this time!

• competitive pricing44
• estimate31
• polite crew28
• shingle replacement25
• thorough cleanup19
• responsive staff14
• payment terms13
• shingle options10
• eavestrough replacement9
• friendly installers6

14 more of the 406 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5김로렌스3 hours ago

  They arrived right on schedule as promised, and the technician took the time to explain the entire process clearly. Most importantly, their actions matched their words, which earned my complete trust. I would definitely hire them again for future projects and highly recommend their services!

• 5 out of 5Gideon LeungEdited 2 days ago

  A2Z did a great job throughout the process! From having a slight repair due to the strong winds, a consultation about the roof, vast options for us to choose from without any peer pressure, timeline on the work, the workers (gabreille) installing the shingles and vents, to the gutters (alex) this was nothing short of spectacular. Talking with the actual owner (instead of a sales rep) gave it a very personal touch in which i appreciate. It shows that they care for the work and passionate at what they do.

• 5 out of 5Lacey Kelly4 days ago

  We had a great experience working with Ali and A2Z Roofing. He gave a fair quote and explained the process and warranty info in detail. He pointed out inefficiencies in our drainage also and included better options for us. The roof was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Sanderson McDonalda week ago

  Fast and clean. Did a real inspection, not just a Google map "investigation"

• 5 out of 5Samantha Munoza week ago

  Very pleased and satisfied with my new roof. Provided a detailed outline and cost estimate of the job. The crew produced excellent work and demonstrated care and respect to my house and property.

• 5 out of 5Chien-Tsai Lai2 weeks ago

  A2Z Roofing responded promptly to our request for a roof replacement estimate and quickly arranged an on-site inspection. Following the inspection, Ziad clearly explained the roofing process, outlining each stage of the installation and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Hend Moustafa2 weeks ago

  They came exactly on time as advised , finished the job perfectly and the workers were really polite and professional

• 5 out of 5gary Edmonton2 weeks ago

  A2Z did great job new shingles to garage roof, team lead by Kabroom arrived on time, efficient and results were terrific. Place was spotless once they were done. Nice job!!

• 5 out of 5Appliance Owner2 weeks ago

  Took the time to explain the materials/parts they use and why (such as the venting and adapter). Kabrom and his crew put in a long day to get the job done before some bad weather moved in, and I could hardly spot anything to clean up (maybe tiny 4 bits of clear plastic that's on the shingles when they're removed... that's it, no nails or anything else). So when they say they clean up, they mean it. The shingles look good, and we're happy these replaced our old ones before the rainstorms really got going this summer. Also had eavestroughs and downspouts done as ice patches would show beneath them in winter. Ivan and his team also put in a solid day's work and left no garbage for us to clean up. They suggested low-cost drainage improvements and explained the use of baffles to better handle the flow off the roof. I was happy to recommend them to my neighbour and would go back if I needed more roofing work done.

• 5 out of 5Kydust3 weeks ago

  Happy to have a new roof on the house!! Ali Basha came out to provide a quote. Ali was very respectful and explained everything in great detail on how the process would go, what materials used and the differences on roof shingles. Got …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Brandon L3 weeks ago

  Gabriel and his crew did a great job on our garage. Would recommend to anyone and will be contacting them when our house needs new shingles.

• 5 out of 5Andres Del Castillo Dubuca month ago

  What an AMAZING company. Look no further if you need a roofing company with expertise, professionalism, and great crews. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lisa Koprowskya month ago

  Very happy with A2Z from start to finish with replacing the shingles on our garage! They were quick to get us a quote, and communication was clear and punctual. Very impressed with how quick the installation was. Left to run some errands, and came back to a new roof and a not a trace of debris in the yard! Shout out to Mohammed, and Kabroom and the team!

• 5 out of 5A Quona month ago

  Hired A2Z Roofing & Renovation to replace my asphalt shingles and reposition several roof vents in preparation for a solar panel installation. The entire process was seamless, and the final results are fantastic. From the initial onsite consultation to the hard-working crew and the thorough post-installation cleanup, every member of the team was top-notch. Extremely pleased with the high quality of work and the care they put into my project. Highly competitive and very reasonable pricing for the quality of work they deliver.

  Reply from the business

  Hi A Quon, Thank you for taking the time to share such a detailed review! We’re thrilled to hear that your asphalt shingle roof replacement and roof vent repositioning project went so smoothly. At A2Z Roofing & Renovation | Edmonton, we strive to provide a seamless experience from the initial consultation through project completion and cleanup. It’s especially rewarding to know that our team’s hard work, attention to detail, and commitment to quality workmanship exceeded your expectations. We take great pride in delivering professional roof replacement services in Edmonton while ensuring every property is treated with care and respect.

Roofing Contractor in Edmonton for Emergency Roofing Services When You Need Help Fast: Roof emergencies never happen at a convenient time. Whether it’s sudden leaks, missing shingles, or visible storm damage, A2Z Roofing & Renovation | Edmonton is a responsive roofing contractor in Edmonton ready to help homeowners protect their property quickly. Our team works efficiently to secure damaged roofing areas and prevent additional water intrusion while planning permanent repair solutions. Acting quickly can make a major difference in protecting ceilings, insulation, and structural materials. · Emergency roofing Edmonton · Leak repair services · Storm response roofing · Temporary roof protection · Fast damage assessments FAQ: Q: What should I do if my roof suddenly starts leaking? A: Move valuables away from affected areas, use buckets for dripping water, and contact a roofing professional as soon as possible. 📍 A2Z Roofing & Renovation | Edmonton 9813 33 Ave NW, Edmonton, AB T6N 1B6, Canada 🌐 https://a2zroofing.ca/Aug 3, 2026Call now

• Licensed

  “…roofing company in Edmonton is fully licensed and insured etc. We pride ourselves…”

• Warranty offered

  “…of shingles to guarantee the warranty and submitted documentation for…”

• Family owned

  “…Roof Installation We are a local, family-owned roofing & exterior finishing…”

Their site also states: insured, free estimates.