A Step Above Roofing

All 6 of the one and two-star reviews we hold for A Step Above Roofing, most recent first.

• 1 out of 5Auburn ThompsonEdited 11 months ago

  Respect consent and do not solicit at houses that have obvious no soliciting and no tresspassing signs everywhere. I have you on camera reading this sign, which is one of the 5 I have there, and then choosing to ignore it. Edit: In response to the reply, there is no hail damage on my roof whatsoever. My roof was completely replaced, very recently. "Offering services" is called SOLICITING, which I clearly do not want happening at my house, hence the signs, everywhere, saying exactly that.

  Reply from the business

  We are sorry. Our company is actively roofing in your neighborhood and noticed the hail damage on your roof. They knocked on your door to offer services, sorry for the inconvenience.

• 1 out of 5Jimmy Sparksa year ago

  Don’t recommend this company. Jordan Wynn came out for a roof/chimney leak detection. I told him I’d already had flashing replaced twice and wanted an opinion. He was confident he knew what …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for reaching out. We have advised that in order to fix the real issue on your home, we would need to remove the siding to repair correctly. You did not like the price to repair your home properly and you chose the cheaper option. We did not replace your roof and repairs are never guaranteed. You had the issue before we attempted to repair. In order to stop the issue, you will need to call a Masonry or Siding company. We come out as many times as it takes to make the correct repairs. We came out and did a water test and discovered that the leak is not coming from the roof, that your issue is not roof related. When you originally called in for a repair, that you have had this issue and other roofing companies that you had come out, and they also could not do the repair. Again, this is not a roofing issue, it is a chimney or siding issue. Sorry that we were able to help you with that.

• 1 out of 5Jack Whipple3 years ago

  Steer clear of this business!!

  Reply from the business

  We’re sorry to see only 1 star, Jack. Looking at our records, we roofed your home in 2016. If you are having issues with your roof, we would like to help you. We have not heard anything from you regarding any issues that you may have had. Please contact us directly to tell us what happened. We would love to see about resolving this for you.

• 1 out of 5Teri Kilgore5 years ago

  I would not use this company. They damaged our fire pit and are not willing to pay for it to be repaired. We started this project late May and they did not finish until the end of July. We had them replace rotted wood on our home and paint. Use another company!!!

• 1 out of 5Xander Ward6 years ago

  The only person I spoke to with any respect, people skills, or understanding was Alan. Everybody else I had the unfortunate opportunity to speak with was completely unprofessional. Josh has the worst people skills ever. And has no problem …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Ashley keenan7 years ago

  The house looks great but the finish up was horrible! Left all brackets to old gutters on the house, used long nails instead of short, so all the nails are showing through the roof about an inch, said they would come back and Shave/saw down …

  Google cut this review short. The full text is on their Google profile.

• insurance claim assistance29
• gutters24
• courteous staff12
• gutter replacement10
• smooth process8
• first inspection7
• new siding6
• decking4
• window replacement3
• damage assessment2

14 more of the 133 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Robert Johnson Moss3 weeks ago

  A Step Above Roofing& Construction is the best company to get a full roof replacement

• 5 out of 5Angeles Landesa month ago

  ⭐⭐⭐⭐⭐ We recently met with Colton from A Step Above Roofing after the recent storms, …

  Google cut this review short. The full text is on their Google profile.

• 4 out of 5Charlotte Clappera month ago

  I'm only the tenant of the property that some decking was replaced & a new roof put on, but the roof looks GREAT & I no longer have any leaks! Yahoo! The roofers were hard at it all day, it began raining about 6 hrs into their work, & they were hurrying along to cover the the roof. I began having a leak through an air vent in the hallway & they had already left. So I called my Landlord to have them hurry back out here & the Foreman, Steve Moseley & crew quickly turned around & came back. Steve Moseley gave me his number, in the event there were any other issues once they'd completed the job. Thankfully they stuck around & once the rain stopped, they were back at it. Steve gave me his number & told me to contact him, if there were any issues after the job was finished. Steve was very polite, informative, & reassuring me, because I live in a Mobilehome & it was very unsettling with all of the noise & vibrations. I had concerns with the probability of holes/cave ins happening in the ceiling & unfortunately it happened in 2 places close together. Here's my complaint, I immediately let them know, which obviously they were aware of, but I had concerns with breathing the insulation & debris & I asked if it was safe for me to breathe? I was told it'd be fine. I was told someone would be back back out the following day to repair the holes. Well I don't understand why those areas weren't temporarily covered, one larger than the other, but obviously insulation fell outta the ceiling all day long & I'm the one that swept up after it. By the end of the day I had a headache & stuffy nose. I'm disabled, but my nerves were shot during the entire process! I also asked at the end of the day, if they'd sweep & or blow off my deck porch & I was told yes. Well they did an amazing job cleaning all of the yard debris & picking up nails, but my deck porch was not swept/blown off. I had told Steve the following day when he called & he was going to work on getting a blower. He called me back

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lisa Jessup2 months ago

  We chose A STEP ABOVE ROOFING for a new roof after a wind storm impacted our home.we did some research and chose this company.The team has been great to work with! Enrique,our sales representative made working with insurance really easy.The entire process only took a few days he was quick to respond to our texts and calls, explained everything we had questions about BEFORE the work was started.we weren't hit with any "surpises" or unexpected costs.we have enjoyed working with this company and would HIGHLY recommend A STEP ABOVE ROOFING to all our friends and family for their roofing needs😊👍👍👍👍👍 we are very happy with our new roof!

• 5 out of 5B Kimrey3 months ago

  Called to have a roof turbine vent replaced. They were very prompt and courteous. Had it replaced by the end of the same day. Would highly recommend.

• 5 out of 5Milena Campos3 months ago

  Colton did a great job with our free roofing inspection. He was professional, easy to work with, and took the time to clearly explain everything he found. We really appreciated how he walked us through the process without any pressure. Looking forward to working with them in the future. I Highly recommend A Step Above Roofing.

• 5 out of 5Brandon5 months ago

  We had a hail storm come through in the fall and it messed up our roof, gutters and siding. We didn’t really have a plan to have it fixed or who to even call until Robert and the A Step Above crew came strolling down our driveway. They were …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Jay Beswick6 months ago

  It was seamless and they were lightning fast! About 7 days after the bid the job was done and completed in 1 Day! A small army of workers, each with their own functions got to work at 7:30 am, by 4:30 pm workers were using magnetic sweepers to pick up any nails. This was all 1st class and I am very pleased with the outcome. My house is 2500 sq ft or 42 Squares. The bid was equal to my lowest bid in 2023. I would be happy to talk to anyone interested who has more questions.

• 5 out of 5Tobin Bell6 months ago

  Kameron is the best. He made the whole process seamless from start to finish. This is a great company to help you out.

• 5 out of 5Don Standridge7 months ago

  Jordan did a thorough inspection of the roof. We discussed what needed to be done , he’s a good listener. The crew came out soon and did the job. Jordan did a follow up inspection, it all went smoothly. Satisfaction ! 👍 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Erin Gonzalez7 months ago

  The team from Step Above Roofing would always give us great advice.

• 5 out of 5Brennon Bush8 months ago

  Very nice and helpful people. Owners are just as involved in workers and are very respectful!

• 5 out of 5leslie wafer8 months ago

  Owners are honest and go above and beyond

• 5 out of 5Chambers Vet8 months ago

  I called Step Above to replace a roof in Duncan prior to selling it. I had no idea what I was doing and needed it done immediately. They were professional, affordable and quick! Amy Crumrine

• Licensed

  “…Roofing Built to Last As a fully licensed Oklahoma roofing company, we bring…”

• Warranty offered

  “…Are your materials covered by a warranty? Yes, we use high-quality materials…”

• States years in business

  “…With over 20 years of experience, we’re committed to…”

• Free estimates

  “…Reach out today to schedule your free estimate and learn how we can improve your…”

• Family owned

  “…Projects Skilled in Storm Restoration Family Owned & Operated Your Stop for…”