5 Star Roofing LLC

All 3 of the one and two-star reviews we hold for 5 Star Roofing LLC, most recent first.

• 1 out of 5Kelly Petretti-Ackelbein2 months ago

  Michael Spwrling refuses to honor the warranty, the roof and gutters leak. He doesn't possess the right machines to vendor gutters. I paid $29,000 for roof and gutters. Within four days of completion I had a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're very sorry to hear about your experience and the extensive damage and distress you've described. This is not the level of workmanship or customer service we expect; leaking, structural damage, improper installation, and mold are unacceptable. We take warranty and safety concerns seriously and want to investigate and make this right as quickly as possible. Please contact our customer care team immediately so we can arrange an urgent inspection, assess warranty coverage, and coordinate necessary repairs and remediation including any temporary living accommodations.

• 1 out of 5Tina S4 months ago

  I was impressed with the positive reviews but, unfortunately, it took 3 months to get someone to schedule my roof work after they came out and provided an estimate. I signed the estimate and tried reaching out several times but I didn't …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Tina, My apologies for any inconvenience, we have a new CRM system that has been taking some time to get used to on scheduling, Now that we have it dialed in we should not be having this mistake, Have a blessed day.

• 1 out of 5Tracy Sutherland6 months ago

  Im not sure how they would actually do in fixing a roof because I didnt hire them after receiving their ridiculous quote. I needed about 8 cement tiles replaced in my 2nd story. I already had all the supplies. They just had to show up and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Tracy we are sorry you were unhappy with our quote. You needed nine field tiles, six new rake tiles and two new ridge tiles replaced. This was removing all your bad tiles and disposing of them. This was also a full roof inspection to seal up anything else that may have needed to be sealed. Which was written in your estimate. When we do roof repairs we do give a guarantee on them. We don't just provide a bond insurance. We carry a general liability along with back up insurance. This tells our customers that our work and quality is insured to the fullest.

• new gutters14
• helpful inspection9
• efficient workers6
• quality of new roof3
• skylight replacement3
• commercial roofing2
• tear off crew2
• bidding process2
• ahead of schedule2
• respectful crew2

14 more of the 83 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Nancy Meier3 days ago

  5 Star Roofing is fantastic. They are knowledgeable, prompt and reasoable.

• 5 out of 5Bella Flora3 weeks ago

  We couldn’t be happier with our experience with 5 Star Roofing! From beginning to end, the entire process was seamless, and every person we worked with was courteous, knowledgeable, and completely professional. Jennifer got everything started by scheduling our bid appointment and was always available to answer questions along the way. Brian performed a thorough roof assessment to identify any dry rot before preparing the estimate, which gave us confidence that nothing would be overlooked. Natalie made the roofing contract, Go Green Loan paperwork, and project scheduling easy to understand and completely stress-free. Hector managed the entire roofing project like the true professional he is, keeping everything running smoothly from start to finish. The roofing crew was outstanding—hardworking, respectful, incredibly thorough, and remarkably efficient without ever sacrificing quality. After the project was completed, Michael even followed up to make sure everything had gone well and that we were completely satisfied. The quality of the workmanship exceeded our expectations, and the entire job was completed to our satisfaction. It’s rare these days to find a company where every single employee is so committed to excellent customer service. 5 Star Roofing truly delivers on both quality and professionalism. If you’re looking for a roofing company that combines expert craftsmanship with exceptional customer service, 5 Star Roofing is the company to call. We recommend them without hesitation.

• 5 out of 5Gina Woodyatt3 weeks ago

  The crew were very efficient and my roof looks great. Be aware they send a drone around early and at completion.

• 5 out of 5Corin Sakai2 months ago

  Definitely five Star! I would Highly recommend them. Service was professional, done very quickly and well done.

  Reply from the business

  Thank you so much for the five-star review, Corin! We’re thrilled our team was professional, quick, and did a great job. We appreciate your recommendation and look forward to serving you again whenever you need us.

• 5 out of 5Randall Schroeder2 months ago

  Courteous, knowledgeable, thorough and friendly very pleased with the work.

  Reply from the business

  Thank you for the wonderful review :)

• 5 out of 5Josie Ornum4 months ago

  This company is TOP NOTCH from start to finish. I highly recommend them. I love the finish product. Everyone I dealt with gave me excellent, professional service.

• 5 out of 5Mike Bennett5 months ago

  5 Star team did a great job on our project. We will definitely be using them in the future. Timely quote, good communication and a quality roofing project. Professional and courteous throughout.

  Reply from the business

  Thank you Mike for the review, it was a pleasure to work with you :)

• 5 out of 5Shannon Johnson5 months ago

  They did a fantastic job and were so quick! They were also very flexible when there was a change order.

  Reply from the business

  Thank You Shannon for the kind words and review :)

• 5 out of 5Mark Hartung6 months ago

  I am very happy with the work that 5 Star did for me. From the bidding process to the finish they were straightforward, kept the committments they made, patiently answered my questions and supplied two workers that were skilled and efficient. I expect my new roof to last a ling time but if there are any needs I have in the future I would def call 5 Star again.

  Reply from the business

  Thank you for the wonderful review, Mark, we appreciate your business and the time to leave us a review :)

• 5 out of 5Carlee Mason7 months ago

  We had a very positive experience with 5-Star Roof. The gentleman who came out for the repair was professional, communicated clearly, showed me photos of the work, and checked in throughout the process to discuss progress, which I really …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Carlee, for the wonderful review and trusting in us to do the work. we appreciate the time you spent on leaving us a review, you hope your new year brings you blessings throughout the new years to come

• 5 out of 5Karla Smith7 months ago

  Michael and Jennifer did a fantastic job on our roof. I highly recommend them. They are easy to work with and have a professional and hard working crew.

  Reply from the business

  Thank you, Karla, for spending the time to leave us a review :) and trusting in us to do the work

• 5 out of 5J C8 months ago

  They were one of the few companies to get back to me for a small roofing job. Provided me with a free estimate and when accepted they were out the next week. Workers were professional and efficient. Happy with the work done.

  Reply from the business

  Thank you for spending the time to leave us a review and trusting in us to do the work for you :)

• 5 out of 5Christian Pien8 months ago

  5 Star did an excellent job on my roof replacement. They were in n out in 1 day. I highly recommend!

  Reply from the business

  We appreciate your business Christian and trusting in us to do the work, Thank you for spending the time to leave us a review, Have a great day!

• 5 out of 5Ken E8 months ago

  We discovered an active leak in our roof this year. After speaking to some neighbors, 5 Star Roofing was recommended. I telephoned them and they dispatched Brian (clearly experienced) right away. He thoroughly disassembled the suspected area, and after much detailed inspection, found the problem, and subsequent damage. He was able to make some temporary adjustments to block further damage from incoming rain. As soon as they were able, they came back and made all the necessary repairs. They were always timely, on budget, and the site was immaculate after the job. Plus, the office staff were communicative and helpful. Thank you.

  Reply from the business

  Thank you Ken for the wonderful review

Most roof leaks don't start with shingles. They start at the flashing, around chimneys, vents, skylights, and transitions. When flashing separates, water finds a way in well before you see it inside. It is one of the most common and most overlooked sources of roof damage in Sacramento. 5 Star Roofing can spot it early and fix it right. Give us a call.Apr 28, 2026Call now

• States a founding year

  “…by Michael & Jennifer Sperling since 2015 · (916) 297-4329 &middot…”

• Family owned

  “…· GAF Master Elite® · Family-owned by Michael & Jennifer Sperling…”