Yancey Home Improvements, Inc.

8 of the 14 one and two-star reviews we hold, most recent first.

• 2 out of 5Laura Janik2 months ago

  I recently used Yancey Home Improvements to install a Jacuzzi shower. This experience resulted in one wrong thing after another happening and I would NOT recommend using them! …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Mursal AhmadiEdited 2 months ago

  Yancey home improvement is good but the price is expensive

• 2 out of 5Linda Luethy4 months ago

  I was referred to Yancey. The first time I tried to call Yancey, I was hung up on. I called a second time, but a different number and was hung up on again. A few days later I get a call from a woman saying they had a missed call from me. I …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Brenda SanfordEdited 6 months ago

  We hired Yancey to replace our roof and replace our A/C with a new heat pump. After 30 day and no dates set for any of the work, and very little contact (had to fight tooth and nail to get answers) then all of a sudden being told we would …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're overjoyed you chose us, Brenda! It's wonderful to know you were pleased with your experience, and we're delighted Brian made everything smooth for you. Your satisfaction is our top priority, and we're just a call away if you need anything. Thanks so much for your trust in Yancey!

• 1 out of 5Trina Espinosaa year ago

  Buyer beware! Brian came out to inspect my roof and give me an estimate. He offered a 20% discount if I booked then. He stated they had a in-house crew and needed to keep jobs booked. So I asked about dry rot. Brian said he didn’t see …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for your experience, Trina. This is not the level of service we strive to provide. Your feedback is invaluable, and we will investigate this matter further to ensure it doesn’t happen again. Thank you for bringing this to our attention.

• 1 out of 5kmulderrig209a year ago

  We hired Yancey for a large exterior renovation that included a new roof with solar, dry rot repair, new siding, and a full exterior paint. Because of the size and complexity, we chose Yancey expecting high-quality craftsmanship and better project management than smaller contractors could provide. Unfortunately, our experience did not match those expectations. The work was sloppy, and we had to repeatedly request corrections to mistakes as the project progressed. The construction team seemed focused on speed over accuracy, and communication with subcontractors was inconsistent. After completion of the roof and part of the dry rot repair, we decided to cancel the rest of the project due to poor quality. It took almost two months of repeated calls, emails, and texts before we were able to get a partial refund for the uncompleted work, minus a 15% cancellation fee. This added significant frustration to an already disappointing project. Summary of our experience with Yancey Construction: Cost: Higher than expected Budget: Over budget Quality: Poor—multiple errors requiring rework Timing: Delays caused by mistakes Subcontractor oversight: Limited and ineffective Communication & customer service: Responsive before payment, but poor afterward We ultimately hired a small local contractor to fix the mistakes and complete the job properly, on time, and on budget. Based on our experience, I would recommend exploring other contractors before moving forward with Yancey.

  Reply from the business

  We're deeply sorry to hear about your experience with us. Our aim is always to deliver outstanding service, and we regret that we fell short in your case. Your feedback is invaluable, and we're committed to improving and rectifying these issues. Please reach out if there’s anything more we can do to assist you.

• 1 out of 5Brian Bentzena year ago

  Would you allow this eyesore on your home? They installed the gutter drainpipe in a twisted manner on my home that i cannot recommend them.

• 2 out of 5Eric K.Edited a year ago

  For at least five miles while heading east on Highway 50 between Howe Avenue and Bradshaw Road on February 5, 2025, I personally observed and recorded on my dash camera this employee of Yancey Home Improvements, Inc., recklessly weave the company car he was driving across several lanes of traffic, without even signaling his intentions to surrounding drivers, while driving at least 80 mph in the 55 mph work zone clearly marked for everyone to see. I took this photo at the Bradshaw exit off Highway 50 as we were waiting to turn left onto Bradshaw. As you can see, the driver isn't even sitting in the car like an alert, responsible driver. Instead, he looks like he's laying back in the car playing a video game. If I was his boss, I'd be calling this employee into my office to answer for his misuse of company time and equipment to endanger both himself and other drivers.

  Reply from the business

  We sincerely apologize for the alarming experience you witnessed, Eric. Safety is one of our top priorities, and we take such reports very seriously. We will investigate this matter thoroughly to ensure appropriate actions are taken. Thank you for bringing this to our attention.

• polite staff9
• gutter guards8
• bathroom remodel6
• dry rot repair5
• no pressure sales5
• patio cover4
• professional inspection3
• roof estimate2
• fast install2
• contract explanation2
• cost breakdown2

14 more of the 91 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Roger Albertsa month ago

  These people aim to please good experience the installler was very knowledgeable and very courteous and snd anxious to please. The project manager was the best his name is Cruz. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Brocious2 months ago

  We couldn’t have been more pleased with the warranty re-do of our shower. After Costco washed their hands of us, Jacuzzi had Yancey assigned to do our shower. Cruz advocated for us to have Jacuzzi include a couple of upgrades to help alleviate the trauma/stress of having our shower ripped out for a second time due to no fault of ours. Cruz was very instrumental in getting the correct parts ordered & scheduled in a timely manner. They sent a great craftsman (Guillermo) to do the install & he did top notch quality work. We would recommend Yancy to anyone looking to upgrade their bathroom.

• 5 out of 5Suzann Molini3 months ago

  The thought of shopping for a new roof was something we were not excited about. We had a great experience with Yancey Home Improvement for our roof purchase, thanks to Gary Modrall. Gary was patient, informative, and extremely professional …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Suzanne Puckett3 months ago

  What a pleasure to work with Slater and the Yancey team on our bathroom remodel, the process has been seamless & through. We appreciate all their expertise and knowledge

• 5 out of 5Judy Distefano3 months ago

  I’m very excited for my new shower! Slater was very patient and listened to what I wanted with the materials and colors for my new shower area. Can’t wait to see it installed! I feel very secure and confident in the quality I f my project working with Slater and Yancey Home Improvement.

• 5 out of 5William Fuentes5 months ago

  Gary came out to our home and gave us a professional inspection and thoroughly explained everything. I have total trust in Yancey. Thank you Gary!

• 5 out of 5Laura Powell7 months ago

  I need a total bathroom remodel, and everyone at Yancey has been a delight to work with. All my questions have been answered, the choices of materials were abundant, and Scott guided us expertly through the process one step at a time. I would highly recommend them!

  Reply from the business

  Thank you so much for the 5 star rating, Laura! We are thrilled to hear that we made your experience a pleasant one. We strive to ensure that all of our customers receive the highest level of service, and it's wonderful to hear you were satisfied. We hope to serve you again in the future!

• 5 out of 5Ashley Peters7 months ago

  My experiences with Brian and Max have been both informative and professional throughout my roofing project. I’d recommend Yancey Home Improvements to anyone looking for clear communication and a reasonable price on their next home project.

  Reply from the business

  Thank you for the review! We really appreciate it and are happy to hear you received only the best customer service from Yancey Home Improvements, Inc.!

• 5 out of 5Mary Geach8 months ago

  Brian Speaks from Yancy Home Improvement is Great! Very informative! Very helpful! Would highly recommend!!! 5 STARS!!!

  Reply from the business

  Thank you for the review! We really appreciate it and are happy to hear you received only the best customer service from Yancey Home Improvements, Inc.!

• 5 out of 5Ralph Montano9 months ago

  Tom does a great presentation and shares the details and answers all of our questions

  Reply from the business

  Thank you for the review! We really appreciate it and are happy to hear you received only the best customer service from Yancey Home Improvements, Inc.!

• 5 out of 5Caroline H10 months ago

  Tommy was very helpful in explaining the roofing process and itemizing the pricing. He was upfront and honest about policy and interpreting the contract for my mother and I. We are a house full of women and we are always worried about being …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Caroline, we're absolutely delighted that Tommy provided you such transparent and informative service! It's wonderful to know that you felt at ease and confident throughout the process. Thank you so much for choosing us and sharing your lovely experience. Enjoy your beautiful new roof! 😊 …

• 5 out of 5Mark CashaEdited 10 months ago

  I chose Yancey for my reroof because of their business longevity. They've run into every situation imaginable and Brian addressed these concerns in the contract. Being told in advance is an explanation, being told after the fact is an excuse. They gave no excuses. The team working was always on time and did exceptional quality work with dry rot repair. The roof looks great and I expect it to work well for years to come.

  Reply from the business

  Your words mean the world to us! We're so pleased Brian was able to offer you the detailed service you deserve. We look forward to continuing to meet your needs at Yancey Home Improvements, Inc. Thank you for choosing us!

• 5 out of 5Lauren Hashikuni10 months ago

  Yancey Home Improvements and Tommy Loiacono helped with giving me an estimate for a new roof. He was very personable, polite and knowledgeable.

  Reply from the business

  Thank you so much for the 5 star rating, Lauren! We are thrilled to hear that we made your experience a pleasant one. We strive to ensure that all of our customers receive the highest level of service, and it's wonderful to hear you were satisfied. We hope to serve you again in the future!

• 5 out of 5Lacey ChalenorEdited 10 months ago

  Review for the quote experience with Brian Speaks - Brian came right on time and was very clear on my options as well as providing some money saving tips. We planned to try to wait to get the roof done but since the quote was $10K less than a competitor we could not say no. We are excited to get work started on our new roof! Thanks to Brian and the Yancey team for making the quote process as streamlined and easy as possible. Adding in that the actual install experience with PM Max and crew Leo and Mauricio went great. It was super fast and looks good. We are so happy we chose Yancey, the price was better than competitors and the work was great. Shout out to Jacquie for keeping us in the loop with rain rescheduling!

  Reply from the business

  Thank you so much for sharing your wonderful experience, Lacey! 😊 We're delighted to know that Brian could assist you with clarity and effective options, making the decision to proceed with us an easy one. We're eager to get started on your new roof and ensure everything goes smoothly! We truly treasure your trust in Yancey Home Improvements.

Broken or missing shingles are one of the most common roofing problems Sacramento homeowners face after a hot, dry summer. Even a small gap can let moisture in once the rains return in fall. Call us for a free roof inspection before the season changes.7 mins agoCall now

• Licensed

  “…Homeowners: See what our customers say Licensed Special Contractor: CSLB #714569…”

• Warranty offered

  “…Labor Warranties Available: Extended warranty coverage for qualifying work Yelp…”

• Financing available

  “…That's why we offer financing options designed to help you move forward…”

• Family owned

  “…Family-Run Business The Yancey Family cares…”

Their site also states: license number shown, free estimates.