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Roof Warden

Roofing contractor

West Texas Commercial Roofing

3802 M.L.K. Jr Blvd, Lubbock, TX 79404

Google average
4.9
Ratings counted
77
One and two star
1 of 77(1.3%)
Texas median
1.0%

The first three are Google’s own figures for West Texas Commercial Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.

Rating breakdown

4.9
77 ratings
How the 77 ratings break down, from five stars to one
5
7597%
4
11%
3
00%
2
00%
1
11%
1.3%of these 77 ratings are one or two stars (1)

About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for West Texas Commercial Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance process15
  • quick response13
  • polite staff8
  • timeliness8
  • reliable staff6
  • hail storm damage5
  • commercial roofing3
  • decking repair2
  • clean crew2
  • roof quality2

Other reviews we hold

14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Jennifer faulsa week ago

    West Texas Commercial Roofing was great! Our new roof and gutters look great and were installed well. The crew made sure things were tidy at the end of the day to keep our kiddos and pets safe. Kody was our project manager and was outstanding. When weather caused a delay, he let us know beforehand what plan A and plan B we’re so that there were no surprises. When there were frustrations with processes on the insurance/ mortgage side of things, he was knowledgeable and a great resource for us to work through those issues. Communication, both proactive and responsive went a long way in reducing stress. We’re very pleased!

  • 5 out of 5Gloria Pantoja3 weeks ago

    West Texas Commercial Roofing exceeded every expectation! From the very first call, they came out the same day for a free roof inspection, which was incredibly impressive. They quickly identified the issues and had my chimney and damaged …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the kind words Gloria! We really appreciate you trusting us with your home. We'll be sure to pass your shoutout along to Levi, he'll be glad to hear it! Thanks again for taking the time to leave us a review. It means a lot to our team!

  • 5 out of 5Josh Westa month ago

    Brent and his team were awesome in helping us get our roof right after the storm. Couldn’t ask for better service and communication through the whole insurance process! Would highly recommend to anyone needing a roof replaced!

    Reply from the business

    Thank you for your kind words and recommendation Josh! We're so glad Brent and our team were able to help make the roofing and insurance process as smooth as possible after the storm. Let us know if we can ever help you in the future!

  • 5 out of 5Christopher Boger4 months ago

    Outstanding service in helping with the process of insurance and contract details. Took care of some decking needed from an old ridge vent with no hassle, and included solar fans, nice! Crew was quick and cleaned up well. Roof looks great. Thank you, Levi and Jerry.

    Reply from the business

    We appreciate you taking the time to share your experience, Christopher! Our goal is always to make the process as smooth as possible, so we’re glad everything from insurance to final installation met your expectations. Thank you again for choosing our team!

  • 5 out of 5Larry Newman4 months ago

    I’m new to Texas and saw this company had pretty good google reviews and decided to give them a shot. Glad I did! They got the job done quick and it was affordable. I would recommend this company and will definitely use them in the future for my upcoming property repairs.

    Reply from the business

    Thank you so much for the kind words, and welcome to Texas! We’re glad you chose us and even happier to hear you had a great experience. We really appreciate your recommendation, Larry!

  • 5 out of 5Jay -5 months ago

    Kincaid Roofing replaced our roof after the hail storm last year. They worked with us on when the schedule date would be good for us. Thank you.

  • 5 out of 5Kienan Beasley5 months ago

    I had a great experience working with Levi Bond at West Texas Commercial Roofing. His level of service is top notch. He consistently goes out of his way to ensure everything is handled properly and efficiently. If you’re looking for someone reliable who genuinely takes care of their clients, Levi is your guy. 5 Star service all the way.

    Reply from the business

    Thank you so much for the kind words and 5-star review, Kienan. We’re proud to have Levi on our team at West Texas Commercial Roofing. He truly goes above and beyond to make sure every project is handled with care! We appreciate you trusting us with your roofing needs and look forward to working with you again in the future!

  • 5 out of 5Ryan Wakefield7 months ago

    Great customer service! Levi walked me through everything with insurance and took care of everything. Made the process super easy for me and did a great job on my new roof.

    Reply from the business

    Thank you for the great review, Ryan! We’re so glad to hear you had such a positive experience. We truly appreciate your trust and are always here if you need anything!

  • 5 out of 5Dee Knapp8 months ago

    Best roofing company hands down. They treated us like VIP’s, helped negotiate and navigate insurance claim and were fast, friendly and professional.

    Reply from the business

    Thank you so much for the kind words, Dee! We truly appreciate you trusting us with your home. Treating our customers like VIPs is exactly how we believe it should be, and we’re glad we could help make the insurance process smooth and stress-free. If you ever need anything in the future, we’re always here to help!

  • 5 out of 5T Brown8 months ago

    I contacted Levi after having contractors from a major city 300miles east of here try and fast talk me. I’ve had a couple of bad experiences with other roofers in years past. I wanted a contractor to handle the entire job. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the awesome review! We really appreciate you trusting Levi and our team after such a tough storm. We’re glad we could take care of everything for you and keep the process straightforward. It means a lot to hear that the upgrades and craftsmanship stood out. Thanks again for the kind words and the recommendation. We’re always here if you need anything.

  • 5 out of 5AMD Tax Services10 months ago

    Brent was awesome to work with! He reviewed the insurance adjuster’s report along with helping me understand what would be out of my pocket. When the insurance adjuster missed some repairs, he dealt with it! Yay! The other employees of WTCR were great too. They were courteous and on time for the renters. Brent has helped with several of my rental properties and I will use him again. Oh, the roof looks great too!

    Reply from the business

    Thank you so much for the awesome review! We’re thrilled to hear that our team made the process smooth and stress-free for you. Making sure everything is handled right is always our goal. We appreciate your continued trust in us for your properties and are so glad you’re happy with your new roof!

  • 5 out of 5Amanda Hixon10 months ago

    Want to Say thank you to Dennise Alvarez, the office lady. I came in to the office stressing and had no idea what I needed for my mortgage company. She stepped up being my superhero. She helped me print out my forms and she got them all …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hey, Amanda! Thank you so much for taking the time to share your experience. We’re thrilled to hear that Dennise was able to step in and make things easier for you! She truly goes above and beyond for our customers. We’re so glad we could help you through the process!

  • 5 out of 5Nick McMillion10 months ago

    Needed a roof repair after a tree limb poked a hole during a storm, and they came out within the hour to patch it. After inspection and recommending a new roof, they walked me through the process with insurance and kept me informed step-by-step along the way. Best service I’ve ever had with a roofing company!

    Reply from the business

    Hey, Nick! Thanks for the great feedback! We’re glad we could be there quickly when you needed us and help make the insurance process as smooth as possible. Keeping our customers informed every step of the way is a big priority for us. We really appreciate your trust and are always here if you need anything down the road!

  • 5 out of 5Tanner Thetford11 months ago

    Levi and the team at West Texas Commercial Roofing are first class. Highly recommend for any of your roofing needs. You will not be disappointed.

    Reply from the business

    Thanks so much for the great review, Tanner. It means a lot to hear your recommendation! Glad we could everything taken care of for you!

The latest post from this business

Posted by West Texas Commercial Roofing to their own Google profile 9 months ago. Their words, not ours.

Just another day doing what we love29 mins ago

What West Texas Commercial Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Ensure high quality roofing from licensed and certified roofers in Lubbock.…”

  • License number shown

    “…416.7663 dennise@wtxroof.com New Mexico License #: 408432 Privacy Policy Terms of Use Site…”

  • Insured

    “…All delivered by certified and insured professionals. Years Combined…”

  • Warranty offered

    “…drip edge Roof lifespan assessment Warranty and maintenance review Storm damage…”

  • States years in business

    “…With over 100 years of combined experience, we’re…”

  • Free estimates

    “…metal roofing, and more Start My FREE Inspection We’ll walk you through every step —…”

  • 24/7 emergency call-out

    “…We have 24/7 emergency roofing services for your…”

Their site also states: states a founding year.

Other roofers in Lubbock

Ranked by how many ratings Google has counted.

Other roofers we list in Lubbock
Roofing contractor
Jones & Associateswindow replacement, installers, courteous staff4.9337 ratings0.6% one and two star(806) 796-1913
Roof-Techanswering questions, easy to work with, insurance process4.9248 ratings1.2% one and two star(806) 853-5199
Kincaid Roofing & Remodeling L.P.insurance claim assistance, thorough inspection, storm damage repair4.8236 ratings3.8% one and two star(806) 788-1460
Maverick Roofingroof replacement, insurance issues, insurance check assistance5.0159 ratings0.6% one and two star(806) 705-8373
Hartman Roofing Lubbockprofessional crew, courteous staff, roof appearance4.8137 ratings5.8% one and two star(806) 615-0061
Roof'droof replacement, insurance claim assistance, efficient crews5.0132 ratings0% one and two star(806) 790-1094

All roofers in Lubbock →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 77 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 24, of which 23 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.