Roofing contractor
Walton Residential Services
8350 Mosley Rd, Houston, TX 77075
Listed under Pasadena, TX
- Google average
- 4.8
- Ratings counted
- 75
- One and two star
- 3 of 75(4.0%)
- Texas median
- 1.0%
The first three are Google’s own figures for Walton Residential Services, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 68 | 91% | |
|---|---|---|---|
| 4 | 3 | 4% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 3 | 4% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Walton Residential Services, most recent first.
- 1 out of 5Leigh Ridgea year ago
I would strongly caution anyone against hiring this company. They installed the wrong vents on my roof, creating a serious fire hazard in my home. When I called to inform them, they required me to send detailed photos and a report from a licensed inspector information that clearly outlined exactly what needed to be repaired. Instead of simply fixing their mistake, they sent someone out (an hour and a half late) just to confirm the same problem I had already documented for them. When they finally did schedule a repair date, no one showed up and no one returned my calls afterward. This was their mistake to begin with, and their complete lack of urgency, professionalism, and communication has been unacceptable, especially given the safety risk they created.
- 1 out of 5Imelda Celis2 years ago
I done my roof with this company 2 rears ago. I left so many messages to claim a service after the hurricane Beryl. I email the company and the manager from Commercial call but he can’t help me and I still waiting for the manager for residential call me to schedule a service.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- answering questions7
- courteous staff6
- job quality5
- easy process4
- smooth installation3
- reasonable pricing3
- attention to detail3
- hurricane beryl2
- quotation process2
- safety2
Other reviews we hold
14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Anthony Walton20 hours ago
Great customer service and quality work,
- 5 out of 5Paul Kasslera month ago
Guys showed up on site and got everything done in a timely and professional manner.
- 5 out of 5Gator Burgin2 months ago
Fair price excellent work even battling rain. Not one drop water in attic. When job was over clean up looked like no one been here
- 5 out of 5Hen3 months ago
Great work, great price, great communication all around. Cleaned up thoroughly afterwards, making sure any stray nails were picked up off the yard so my kids could play safely. Darrell and Polo were terrific. Ideal roof repair experience!
- 5 out of 5Matt Jenkins3 months ago
Want to send a special Thank You to Darrell Everett - He really stood out for his communication during this project.
- 5 out of 5Valarie Arkadie3 months ago
Darrell Everett was our first contact with Walton Residential Services. He was very professional, patient and knowledgeable. He was very responsive to all calls and texts. He has excellent customer service skills. He was very instrumental in our decision to choose this company. The company did an excellent job with the roof. We will definitely refer this company to family and friends.
- 5 out of 5James H4 months ago
Guys came by doing door to door sales. I found out they did work I needed. The next day several pros showed up to discuss the work I needed and answer all of my questions. I got a good quote and scheduled the work. They showed up and worked …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5T Bur'ton4 months ago
I had been searching for a Professional,reasonable , Reliable, Not overpriced company for my Roof to be repaired. I was hesitant at first when I saw Walton residential service pop up on Instagram, I called just to see if they could meet my financial needs and the first person I talked to was Dimitri. Dimitri was very knowledgeable about all my roofing needs He answered every question that I had and he was very knowledgeable. He did not pressure me at all. He assured me that whenever I was ready that Walton residential service will be there for me.. My husband and I decided to go with Walton Dimitri walked me through the process through the steps and let me know exactly how everything was going to go. I was scheduled for Saturday morning. The crew was promptly on time. The crew did what they needed to do all in one day. Chase was here to make sure everything was going as planned once the crew finished Chase and myself and my husband walked the perimeter to make sure everything was decent and in order. We really couldn’t see much because it was dark when the crew Finished. Chase told me if need be he would come back on Sunday morning to assess anything that needed to be done but I assured him I would wait for Dimitri to come on Monday. Dimitri showed up Monday evening. We walked the premises. There was a few details that needed to be done and Dimitri took care of those issues himself.. I would definitely recommend Walton residential service to anyone who needs any type of work done to their home. Thanks again, Dimitri for all that you’ve done to make this a smooth experience for us. We will definitely use you guys for any other repairs that we need around our home❤️
- 5 out of 5Javier Miranda4 months ago
I recently had my roof repkaced and the work was completed on time and with attention ti details. Martin was friendy, supportive and always available to answer questions through the process. Highly recommended team.
- 5 out of 5Patricia Cooper4 months ago
Dimitri was awesome! He walked me through the entire process and did exactly what he said he would...no surprises at all. The price was great, and the service was even better. I would definitely recommend Walton Roofing!
- 5 out of 5Dale Roath5 months ago
We had our upper deck rebuilt.Chase was excellent to work with. Job was well done. No surprises.
- 5 out of 5Jerry Jahn5 months ago
Gabe went over the quote and contract. Walton worked with us on several items - "easy to do business with". Gabe was available all day, the crew was focused, quick and seemed to have a lot of experience. Clean-up was thorough. Already getting compliments on the great new roof.
- 5 out of 5Jesus Cantu5 months ago
I have nothing but positive things to say about this company. From the initial estimate to the end of the job, Gabe Cincotta provided exceptional customer service. Gabe was extremely courteous and friendly. He returned every phone call I made and answered all my questions. Throughout the entire job he was at my residence supervising the crew. They did an outstanding job, and the price was very competitive and reasonable. A great company to do business with. I would highly recommend this company.
- 5 out of 5Lenellen Bunting5 months ago
Martin & Dimitri couldn’t have been more professional & honest! They performed a free inspection of my roof and checked a skylight. They found no immediate issues, however, I will definitely be using their services when needed! 1st class company!
The latest post from this business
Posted by Walton Residential Services to their own Google profile 4 months ago. Their words, not ours.
Attic Ventilation in Houston | Walton Residential Services Attic ventilation in Houston is the single most overlooked reason roofs fail before their time. Houston attics hit 150 to 160 degrees in summer without adequate airflow. That heat bakes shingles from below, rots decking from trapped moisture, and voids most manufacturer warranties. The 1:150 rule from the International Residential Code requires one square foot of net free vent area for every 150 square feet of attic floor. Walton Residential Services has installed and repaired attic ventilation across the Houston area since 1961. Our team walks the attic, measures the ventilation math, checks the shingles from above and below, and gives you an honest picture of what your roof needs and when. GAF Master Elite certified. If your home shows warning signs like curling shingles, rising cooling bills, or musty attic smells, the fix starts with a proper ventilation assessment. 3 days agoLearn more
Other roofers in Pasadena
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Coastal Roofing Specialists LLCroof replacement, smooth process, hurricane damage repair4.9250 ratings1.2% one and two star(281) 312-9121 | 4.9 | 250 | 1.2%3 of 250 | (281) 312-9121 |
| Royal Roofingsmooth process, informative staff, efficient crew5.0170 ratings0.6% one and two star(832) 262-5789 | 5.0 | 170 | 0.6%1 of 170 | (832) 262-5789 |
| AO1 Roofing and Construction LLC.roof replacement, insurance coverage, answering questions5.0123 ratings0% one and two star(713) 715-7663 | 5.0 | 123 | 0%0 of 123 | (713) 715-7663 |
| Reliable Roofing & Sheet Metal LLC Pasadena Texasroof replacement, respectful employees, insurance claim assistance4.9121 ratings3.3% one and two star(832) 512-1461 | 4.9 | 121 | 3.3%4 of 121 | (832) 512-1461 |
| 12 Stones Roofing & Constructionroof replacement, respectful staff, quick roofers4.9114 ratings1.8% one and two star(832) 815-9463 | 4.9 | 114 | 1.8%2 of 114 | (832) 815-9463 |
| Upscale Roofinginsurance claim assistance, high quality work, new roof5.0101 ratings0% one and two star(281) 930-7368 | 5.0 | 101 | 0%0 of 101 | (281) 930-7368 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 75 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 21 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.