Vertical Solutions Roofing & Construction

All 6 of the one and two-star reviews we hold for Vertical Solutions Roofing & Construction, most recent first.

• 1 out of 5Crypto Cowboy2 months ago

  Worst company I have ever worked with. As a customer I am very unsatisfied with how much they upsell its unethical

  Reply from the business

  Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Our goal is always to provide homeowners with clear, honest recommendations so they can make informed decisions about their property. We take concerns like this seriously and would appreciate the opportunity to better understand your experience. Please contact our team directly so we can review the situation and address your concerns.

• 1 out of 5Daniel CappsEdited 2 months ago

  Worst company to ever work with. I had to pay out of my pocket for a contractor they didn't pay. As a customer I'm very not satisfied. I will never use them again.

  Reply from the business

  Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. At Vertical Solutions, we strive to provide transparent communication and quality service throughout every project. We take concerns regarding billing, subcontractors, and customer satisfaction very seriously. We would appreciate the opportunity to learn more about your situation and review the details directly. Please contact our team so we can better understand your concerns and work toward a resolution.

• 1 out of 5Tim Wiegman6 months ago

  Violating the DO NOT CALL list not once, not twice, but THREE times. I have not submitted any information regarding a need for their services. I am filing complaints with the Kansas AG's office since my number has been kn the DO NOT CALL list since 2008. They need to verify any leads they get to make sure they are not violating federal laws.

  Reply from the business

  Hi Tim, We’re very sorry for the repeated calls you’ve received. That is not the experience we want anyone to have. We are reviewing our lead verification and call procedures so this doesn’t happen again. Please feel free to contact our office with the phone number that’s been called so we can immediately remove it from all of our systems and ensure you are not contacted again. Thank you for bringing this to our attention.

• 1 out of 5Demi10 months ago

  Unprofessional behavior. Stopped answering our calls.

  Reply from the business

  We’re very sorry for the experience you’ve described. You should never feel ignored or left hanging when you’re trying to reach us, and that’s not the level of communication we aim to provide! We’re reviewing this with our team to make sure calls and follow-ups don’t fall through the cracks in the future.

• 1 out of 5Nicolai Ceban10 months ago

  Surprised to see so many good reviews. These guys came to our home, convinced us to start a claim with our insurance and then did not even show up to the inspection. They pretty much waisted our time, brought a bunch of stress over the claim process and left us facing the insurance company on our own. They are salesmen that subcontract all their work. If you want a good roofer opinion, don't ask these guys. Very unprofessional.

  Reply from the business

  Hi Nicolai, We’re very sorry for the experience you described. Your feedback about communication, follow-through, and expectations with the claim process is being shared with our team so we can prevent situations like this in the future. You should always feel supported and informed when working with us, and we’re sorry that wasn’t your experience!

• 1 out of 5Maddie McNallya year ago

  Absolutely horrendous company to work with. My roof was damaged in a hail storm mid March and the roof and gutters were finalized May 1st. It was a constant back and forth between Vertical Solutions and my insurance company. It is now November and I am still dealing with this company because they filled out the impact resistant form for insurance incorrectly. My insurance company and I have not been able to contact them to rectify their error. I have called the office several times and was told they would “take a message”, yet no one has called back. The employees are very rude and unprofessional. I was also informed the address under the company is not the correct address, so getting ahold of them to finalize has been impossible. In fact, the address given to me by an employee is advertised as a “virtual rental space”. I do not recommend this company and would give them zero stars if possible.

  Reply from the business

  Hi Maddie, this has been received and escalated to our owner and management team. We will reach out to find a resolution asap.

• knowledgeable staff30
• roof replacement17
• insurance handling10
• easy process9
• inspections7
• answering questions7
• respectful staff6
• clear communication5
• roof inspection4
• gutter replacement2
• hail damage2

14 more of the 71 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5D Logemann2 days ago

  Every single person we dealt with in this company was top notch and very professional. From start to finish they took care of everything. The work ethics and quality exceeded our expectations. I would definitely recommend them!!

• 5 out of 5Ron Harper2 months ago

  We are very pleased with our experience with Vertical Solutions! They kept us informed at every step of the process. The team was extremely supportive and helpful. Every one was friendly and helpful.

  Reply from the business

  Thank you, Ron, for the kind review! We are very happy that we could help you out!

• 5 out of 5Ethan Thompson3 months ago

  Haston (KS) has been amazing to work with! He goes above and beyond. His attention to detail, and positive attitude really stands out. 10/10 would recommend for future projects!

  Reply from the business

  Thank you for your business Ethan!! ⭐️

• 5 out of 5Dona Thompson3 months ago

  Haston Hurst very true and honestly the nieces guy he was respectful answered all my questions thank you for your help

  Reply from the business

  We're so pumped to hear that Haston took great care of you!! Thanks for the review Dona!

• 5 out of 5Wade White3 months ago

  Wesley Is amazing asset to have on any team, he listens, goes the extra mile to get results and cares about the people he does work for. My go to for almost anything.

  Reply from the business

  Thank you, Wade, for the kind words! It truly means a lot to our team! We appreciate your for trusting us!

• 5 out of 5Mike P3 months ago

  Marcus was professional, honest, and easy to work with. He explained everything clearly and made the process simple—I’d definitely recommend him.

  Reply from the business

  Thank you, Mike, for such a nice review! We are happy that we could help you out! We appreciate you and you recommendation!

• 5 out of 5Itz LoraxBear3 months ago

  For as long as I’ve known Rachel (KS) she has been a hard worker with a lot of drive. She is proactive to get the job done and detail oriented in her communication. I would recommend her to anyone needing roofing help

  Reply from the business

  Thank you so much for the kind words and the recommendation! We appreciate you and the trust you put in our team!

• 5 out of 5Christopher Clarke3 months ago

  I’ve had the pleasure of working with Alvin and can confidently say he exemplifies true professionalism and integrity. From the very first interaction, Alvin stood out for his clear communication, reliability, and genuine commitment to delivering exceptional results. He takes pride in his work, pays close attention to every detail, and consistently goes above and beyond to ensure complete customer satisfaction. What impressed me most was his positive attitude and willingness to address every question with patience and expertise. Alvin shows up prepared, follows through on his promises, and treats each project with care. If you’re looking for someone dependable, skilled, and trustworthy, I highly recommend Alvin without hesitation.

  Reply from the business

  Thank you, Christopher, for the kind words and for trusting us with your roof! We are happy that we were able to help you out! We appreciate the recommendation!

• 5 out of 5DivineTime3 months ago

  Alvin is a strong worker HIRE HIM!! He is easy to communicate with easy process.

  Reply from the business

  Thank you so much for the recommendation! We appreciate you very much!

• 5 out of 5Heavenly Clarke3 months ago

  Alvin consistently goes above and beyond. His attention to detail, professionalism, and positive attitude really stand out. You can tell he genuinely cares about the quality of his work. Highly recommend!

  Reply from the business

  Thank you so much for the kind review and recommendation! We appreciate your trust in us! We are happy that we could help!

• 5 out of 5Kapreece Williams3 months ago

  Alvin Dupree has been amazing to work with got me through the process fast and easy

  Reply from the business

  Thank you so much for the kind words! We are happy to help!

• 5 out of 5Jessie Kelly3 months ago

  Gustavo H is fantastic to work with! Incredibly professional, kind and patient with all of my questions. I can’t recommend him enough!

  Reply from the business

  Thank you so much for the kind words and the recommendation! We are so happy that we could help!

• 5 out of 5Luqrecia Preston4 months ago

  I’ve had a great experience with Brian Beard at Vertical Solutions Roofing & Construction. He is dependable, honest, and truly takes pride in his work. Brian communicates clearly, follows through on what he promises, and makes the whole …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the review Luqrecia!

• 5 out of 5Mary Goulding4 months ago

  A shout out to Jonathan who we contacted regarding a new roof after the recent hail storm. He was extremely knowledgeable, professional and courteous. We were very pleased with his presentation.

  Reply from the business

  Thank you for taking the time to leave us a review Mary!

After a storm, the obvious damage gets attention, but a lot can go unnoticed. Small impacts, hidden weak spots, and early signs of wear are easy to miss but can lead to bigger problems later. That’s why a professional inspection matters. Book your free inspection today! 📲 May 31, 2026Learn more

• Licensed

  “…a roof built to last, installed by licensed pros who protect your home and peace…”

• Warranty offered

  “…Inspection Roof Lifespan Assessment Warranty & Maintenance Review How long…”

• States a founding year

  “…since 2021, we are Trusted by over 1,670 Happy…”

• Free estimates

  “…!” – Serena B (DFW) Request Free Inspection Get an Online Estimate Get expert…”

• Financing available

  “…Do you have financing options? Yes! We have financing options to…”

• Family owned

  “…Local, Family-Owned, & Operated Get fast, honest…”