Roofing contractor
Upson Company
4512 E Ustick Rd, Caldwell, ID 83605
- Google average
- 3.9
- Ratings counted
- 34
- One and two star
- 9 of 34(26.5%)
- Idaho median
- 1.5%
The first three are Google’s own figures for Upson Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Idaho roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 24 | 71% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 3% | |
| 2 | 0 | 0% | |
| 1 | 9 | 26% |
Much higher than most — the typical roofer in Idaho sits at 1.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for Upson Company, most recent first.
- 1 out of 5E Maxwell3 months ago
Not impressed
- 1 out of 5CHRISTINA BORGES3 months ago
Terrible company. Don't recommend.
- 1 out of 5Nelson Alemana year ago
I almost got HIT by one of their trucks this morning walking to my car on Arthur st, he definitely saw me because when I pulled up to the gas station he didn’t get out and sped off. it was truck #69! I thought you guys hired safe drivers upson! I’ll be calling you guys this morning!
- 1 out of 5Kevin Smith3 years ago
I am following a white Chevy pickup with a ladder rack that says Upson company on the side with the phone number that leads to this business. So far on 95 coming out of Parma they are consistently tailgating, playing chicken with oncoming traffic to pass people that are already doing the speed limit, and driving like a fool. If this is the way they drive at 6:00 in the morning I hate to think what they do on a roof
- 1 out of 5Masterbuilt Designs4 years ago
Company driver/owner should learn to drive with respto orhers.
Reply from the business
We are sorry for this bad experience, if you could provide more information on the vehicle (a number or license plate) we would gladly look into this.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- drive3
- morning2
Other reviews we hold
8 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jessica Daniels Idaho REALTORa month ago
Upson Company provides fast, proficient service, has many long-tenured and high-skilled employees, and does their best to produce high quality and safe work on every job. The organization strives to be the best, and has a reputation to back it up!
- 5 out of 5Tyler Zollinger2 years ago
Upson was referred to me by a colleague and I’ve been really impressed.
- 5 out of 5Corey Turner3 years ago
This company is amazing! I called in the morning for a roof leak and they had a team out in 3 hours and work was done by the end of the day.
- 5 out of 5Shane3 years ago
👍 …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Dave Conway4 years ago
Upson is a longtime member of the treasure valley.... Highly respected company, with top notch expertise.... Highly recommend.......
- 5 out of 5Jim Wood6 years ago
Fast Frendley staff easy in easy out
- 5 out of 5Jonathan Mills6 years ago
Great customer service
- 5 out of 5Eugene Blackburn7 years ago
What a great company!
What Upson Company says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…With over 50 years of commercial roofing experience…”
States a founding year
“…Boise, ID Trusted Roofing Solutions Since 1975 Industrial Roofing Installation Upson…”
24/7 emergency call-out
“…repairs that extend roof life, with 24/7 emergency response available. Expert…”
Other roofers in Caldwell
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Tectonic Roofing LLCtimely completion, respectful crew, insurance claim assistance5.0104 ratings0% one and two star(208) 697-9744 | 5.0 | 104 | 0%0 of 104 | (208) 697-9744 |
| Julio's Roofingcourteous crew, hard working crew, big jobs4.954 ratings1.9% one and two star(509) 901-4310 | 4.9 | 54 | 1.9%1 of 54 | (509) 901-4310 |
| JB's Roofing, Inc.cleanliness, courteous staff, competitive bids4.549 ratings12.2% one and two star(208) 454-9162 | 4.5 | 49 | 12.2%6 of 49 | (208) 454-9162 |
| Dreamroofscleanliness, meticulous work, quality install4.546 ratings13.0% one and two star(208) 454-0323 | 4.5 | 46 | 13.0%6 of 46 | (208) 454-0323 |
| Flash Rite Roofingquality of work, punctuality, rain4.822 ratings4.5% one and two star(208) 869-7797 | 4.8 | 22 | 4.5%1 of 22 | (208) 869-7797 |
| Advanced Roofing Solutionsjob, bidding process, communication4.69 ratingstoo few to compare(208) 392-8012 | 4.6 | 9 | —too few | (208) 392-8012 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 34 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 33, of which 13 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.