Roofing contractor
JB's Roofing, Inc.
510 Laurel St, Caldwell, ID 83605
- Google average
- 4.5
- Ratings counted
- 49
- One and two star
- 6 of 49(12.2%)
- Idaho median
- 1.5%
The first three are Google’s own figures for JB's Roofing, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Idaho roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 41 | 84% | |
|---|---|---|---|
| 4 | 2 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 6 | 12% |
Much higher than most — the typical roofer in Idaho sits at 1.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for JB's Roofing, Inc., most recent first.
- 1 out of 5Hunter Dunn8 months ago
Doesn’t understand public street parking.
- 1 out of 5Bryce and Rachel Perry4 years ago
We used JBs Roofing to install a new layer of shingles in 2018. We were told that we had a 5yr warranty. In selling our home, buyer's inspector flagged the workmanship of the roof installation. We had a retired contractor review the inspection report as a favor. He agreed that the roof work had been sloppy and needed correcting. We reached out to JBs and forwarded the inspection report. Even with this, they denied that the roof needed work. Claimed the warranty was for two years and they would charge us for any updates. I cannot recommend any contractor that endorses sloppy craftsmanship and doesn't want to correct mistakes.
Reply from the business
JB’s Roofing prides themselves on excellent workmanship and customer service and has been a successful roofing company for over 50 years. We never want an unsatisfied customer and we try our best to take care of any concerns promptly that may arise. Our office manager, Kim explained that the items the inspector called out on the report were not actually issues that needed repaired, but that there was some caulking that could be done and we offered to do that. Our company offers a 2 year warranty and if another warranty was offered, it is usually in writing. She offered to honor the 5 year warranty if you could provide documentation showing that was offered to you. Our office manager also offered to talk to the owner further about your concerns and see what he wanted to do, but we were not allowed the opportunity to do so and were told that you would hire another roofing contractor and then leave us a bad review. We were trying to resolve the issues you were concerned about when the communications ceased. The roof was not installed sloppy and had we been given the opportunity to discuss this with you further, we would have came out, put eyes on the job and explained the way it was installed & why the inspector had concerns. JB’s Roofing would have worked with you to resolve the concerns you had, had we been given the opportunity.
- 1 out of 5Lighthouselady4 years ago
In June they came & took measurements said would I receive a bid. I have yet to receive one & its now October. I guess they are not interested in doing a residential garage.
Reply from the business
Did you check your spam folder? A lot of times the estimates end up in the spam folder.
- 1 out of 5Heather Werner6 years ago
Called to get roof check to determine if roof had water/weather damage due to high winds in the area i live and they wanted to charge me $150. When everyone else was advising there was no charge. Unless your getting a quote to for sure …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Estimates for Recover, Replacement or repairs are FREE!!! Inspections are $150. You wanted your roof inspected. We are upstanding company accredited with the Better Business Bureau and have been in business for 51 years.
- 1 out of 5Danny Spangler6 years ago
The roof job from hell, is what I tell people, took over 3 weeks, 2 years ago, I caught them doing a lot wrong things multiple times, and I am the home owner up on the roof finding problems. Another roofer said , by him self he could have done it in less than a week. sorry no stars, 2 years later the roof vents rubber on all vents completely gone, the sun shredded them. Better look on your roof if you had new roof in 2017 and 18, the vent co will come and fix. call a distributor they'll hook you up.
- 1 out of 5Darrin McKenzieEdited 6 years ago
I give them 1 star because I can't give them zero to review. We got a simple layover that took over a month to complete. Two large leaks resulting in severe drywall damage. Multiple visits to "fix." No attempt to replace vents or caulk around them. Unfinished corners. No attempt to clean up debris that fell. I'd hire an eight year-old before I'd even let them on my property again. Avoid AT ALL COSTS.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- cleanliness9
- courteous staff7
- competitive bids4
- timeliness4
- easy process3
- commercial roof project2
- product quality2
- referrals2
- clear communication2
- office staff2
Other reviews we hold
14 more of the 40 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5J St Charlesa year ago
We recently had the pleasure of working with JB’s Roofing INC. and I can't recommend them highly enough! They reroofed a friend's house and did a fantastic job—efficient, meticulous, and professional from start to finish. Seeing what a great job they did, we asked Grady from JB’s to give us an estimate on our roof. We were impressed with his honesty when evaluating our roof. Instead of pushing unnecessary work, he let us know that our shingles were still in good shape and had a few more years left. It's refreshing to find a company that prioritizes integrity. If you're looking for reliable roofing experts who deliver top-notch quality and genuinely care about their customers, JB’s should be a top choice. We'll definitely be reaching out to them when the time comes for our roof.
- 5 out of 5Jody Leonard2 years ago
This company is awesome to deal with from the office staff to the installers. We chose this company over several bids. They went above and beyond. In and out in one day! The installers were professional, cordial and attentive to my …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Shannon Edwards2 years ago
These guys are the best, fair and honest!!
- 5 out of 5Morgan B3 years ago
JB's roofing and team have completed half of our huge commercial roof project. They have clear communication, completed before their own projection, had a professional team everyday, and we are very happy with our results. We look forward to having them return for the 2nd half of our project. Thanks guys!
- 5 out of 5Tony Smith4 years ago
Great people and service. Highly recommended!
- 5 out of 5R. Scherer4 years ago
Great group of people. Years of experience in the valley
- 5 out of 5Challis Sanders5 years ago
Fantastic, quick and thorough job. Ron was especially great to work with, thank you!
- 5 out of 5Sandra Bader5 years ago
JB's has been a super understanding, professional and courteous business. From answering the phones to having my roof installed, they've made this process easy and helped my anxiety go down. They did a fabulous job on my roof at a very fair price!
- 4 out of 5Amy EllisEdited 6 years ago
Friendly, professionalism, courteous company that has been in our valley for many years, that takes great pride in the work they produce and they follow through. I was one of the unfortunate ones that lives with a HOA that isn't quite sure …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5William6 years ago
Quick efficient, did a good job and kept the area clean.
- 5 out of 5J Gary Brookover6 years ago
Knowledgeable timely & competent. Repairs worked when others failed.
- 5 out of 5Tina Apostolou6 years ago
They were fast, ethical and very reasonable! I would recommend them, definitely.
- 5 out of 5Ron Oltman6 years ago
I've worked with these guys for over 20 Years, sent them my business and referred them dozens of times. Never had any issue with anything ,ever. There awesome
- 5 out of 5Andrew Harmon6 years ago
Ron does great quality work at a reasonable price
The latest post from this business
Posted by JB's Roofing, Inc. to their own Google profile 6 years ago. Their words, not ours.
A roof leak may seem minor, but water can quickly damage insulation, ceilings, and structural materials if left untreated. Acting quickly helps reduce repair costs and prevents the problem from spreading. JB’s Roofing provides dependable roof repair services to help restore your home’s protection. Reach out today to have your roof inspected and repaired before the damage gets worse.Jul 29, 2026Learn more
What JB's Roofing, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed and insured, JB’s Roofing is a…”
States years in business
“…as an integrity-based company with over 50 years of experience. We know quality and…”
Their site also states: insured, states a founding year.
Other roofers in Caldwell
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Tectonic Roofing LLCtimely completion, respectful crew, insurance claim assistance5.0104 ratings0% one and two star(208) 697-9744 | 5.0 | 104 | 0%0 of 104 | (208) 697-9744 |
| Julio's Roofingcourteous crew, hard working crew, big jobs4.954 ratings1.9% one and two star(509) 901-4310 | 4.9 | 54 | 1.9%1 of 54 | (509) 901-4310 |
| Dreamroofscleanliness, meticulous work, quality install4.546 ratings13.0% one and two star(208) 454-0323 | 4.5 | 46 | 13.0%6 of 46 | (208) 454-0323 |
| Upson Companydrive, morning3.934 ratings26.5% one and two star(208) 459-6978 | 3.9 | 34 | 26.5%9 of 34 | (208) 459-6978 |
| Flash Rite Roofingquality of work, punctuality, rain4.822 ratings4.5% one and two star(208) 869-7797 | 4.8 | 22 | 4.5%1 of 22 | (208) 869-7797 |
| Advanced Roofing Solutionsjob, bidding process, communication4.69 ratingstoo few to compare(208) 392-8012 | 4.6 | 9 | —too few | (208) 392-8012 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 49 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 48, of which 40 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.