Universal Roofing & Construction Inc.

All 6 of the one and two-star reviews we hold for Universal Roofing & Construction Inc., most recent first.

• 2 out of 5Sylvia Recker7 months ago

  I googled Brea roofing and evidently Universal roofing came up. When I dialed and I talked to Nick T, he told me that they were connected with Brea. As it turns out he was lying. They are not connected in anyway the lady who answered the phone was rude and it was one red flag. When I talked to Nick T he kept on ensuring me that they were connected with roofing. The reason why Brea roofing came to mind and it waso important to me was because the original roof I had in my house which is 40 years old was a beautiful job and I wanted to keep that company.. universal charged me $2300 to replace 1strip of flashing on my leaking skylight. It took all of 1/2 hour to replace.. I was told there was no guarantee on the work. Well we shall see she how good their work is. It is supposed to rain tomorrow..The reason I accepted the conditions was because I trustedBrea Roofing..

• 1 out of 5Abraham CAL HOAP8 months ago

  Reese Pratt is a 76 year old disabled Vietnam War Veteran who was terribly taken advantage of by Universal Builders earlier this year. He was pressured, misled, and spoken to with zero respect or care for his age or vulnerability. The …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Jesse8 months ago

  We hired Universal Builders for a home renovation (paint, kitchen, bathrooms, flooring), and the experience was terrible. The project timeline more than doubled, often with only one worker present. We ultimately paid the final invoice with some work still unfinished, and—predictably—it was never completed. We knew better than to do that, but the "project fatigue" got to us to the extent that we really just needed to be done with them. Biggest issue: Much of the electrical work was unsafe and not to code, requiring about $10,000 in corrective repairs by a licensed electrician. We have photos, documentation, and dated materials proving responsibility. Potentially putting a family at risk of fire like this should be criminal - I have no idea how inspections were passed. Paint quality was sloppy (there are still paint splatters on the floors), concrete steps were poured unevenly (only offered a discount on the work instead of fixing), hardwood floors were damaged (they ultimately did repair this and the hardwood floors look good), extremely sloppy tile work with way too much grout used in many, many places) and crews routinely left trash across the property. Personal property went missing and promised reimbursement was never provided. Antique door hardware was lost. Poor supervision, zero quality control (unless you include all the QC work we had to do as the homeowners), and disorganized materials management. Based on our experience, we strongly recommend avoiding this company at all cost.

• 1 out of 5Kirsten Riddick8 months ago

  Terrible people

• 1 out of 5Edward Gonzalez2 years ago

  I called them up to complain about work not being completed no one called me back

• 1 out of 5Judi Hotwagner3 years ago

  Had to reps come to my house to give me an estimate on my roof never sent me a proposal even though I called repeatedly

  Reply from the business

  Our records show that we contacted you January 3, 2023, but you indicated you were not interested. We apologize for any confusion. Please feel free to contact me directly via telephone at (747) 262-4429 or via email at lily@universalbuildersco.com to discuss further. Thank you.

• project management15
• fast process5
• respectful crew5
• pace of project5
• tile roof3
• city inspections3
• plywood replacement2
• tile work replacement2
• roof warranty2
• project duration2

14 more of the 74 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Barbara VEdited 3 days ago

  I had no idea my existing roof of 27 years and no leaks yet, but alot of missing shingles, everything underneath was all wrong, wrong nails, wrong plywood, So I needed a New Roof, after several estimates I went with Universal Roofing and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5William Sheble3 days ago

  Professional and reliable company

• 4 out of 5and and3 days ago

  Would like an estimate at our duplex of one bedroom roof if possible. Please contact.. thank you, E. Dyan

• 5 out of 5Matt JuddEdited 3 days ago

  Commercial roof in El Cerrito, CA. Fast, done well, great communication, delivered 100% Love the peace of mind with the warranty, though we haven't needed it after several storms.

• 5 out of 5Carmen HayesEdited a week ago

  Universal Roofing was very PROFESSIONAL, KIND AND ON TIME.

• 5 out of 5Michael Venskya month ago

  Work was completed in a timely manner. Arthur was great to work with, he explained everything and gave a written contract. The roof looks good. Hopefully it will withstand many decades.

• 5 out of 5Troy Newmillera month ago

  Universal roofing and construction Took on the job with short notice knowing a storm was approaching and completed the job before the storm hit and caused more damage to my house thank you so much for your help and great customer service it was very much appreciated

• 4 out of 5Sydnie Espiritu2 months ago

  Had a great experience with Mark! Very professional and guided me through the entire process. Highly recommend!

• 5 out of 5Elliot Gesang2 months ago

  Very professional work, job well done.

• 5 out of 5Claudia Blakeslee2 months ago

  Bruce at Universal rescued us from another roofer’s incorrectly installed flat roof (a new roof the Building Inspector would not give final approval). He patiently explained the issues and what was needed to correct them. Universal followed through on all their promises and we now have a roof that has final Building Inspector sign off AND a roof we can feel safe under. The crew was awesome; hard working, experienced, neat, polite and considerate. We never felt ignored, dismissed or disrespected, unlike the previous roofer we had hired. We are extremely happy and satisfied and highly recommend Universal to others needing solid, ethical work on their homes.

• 5 out of 5Rafi Mardirosian2 months ago

  Big thank you to Arthur and the Universal Builders team for making this project so easy for us. Arthur stayed in touch the entire time and made sure everything moved along without issues. The roof came out clean, sharp, and exactly how we hoped it would look. We appreciated the professionalism and how quickly everything was completed.

• 5 out of 5Greg Tsolakyan3 months ago

  We were honestly nervous about starting a roofing project because of past experiences we’ve had with contractors, but Universal Builders made the process feel very easy. They actually answered calls, kept us updated, and showed up when they said they would. The crew worked hard every day and finished faster than we expected without cutting corners. You can tell they care about the quality of their work.

• 5 out of 5Ruzanna Zakaryan3 months ago

  Great price, great communication, and an overall great experience. We struggled with poor communication from other roofing companies, so working with Universal Builders and Arthur was a huge relief.

• 5 out of 5Vlad Arakelyan3 months ago

  After getting quotes from several roofing companies, we’re very glad we chose Universal Builders. We had a tile reset done on our home and the roof came out looking great. The whole project only took 4 days

• Licensed

  “…Licensed & Insured Roofers We’re…”

• License number shown

  “…California CSLB License #1087432. Call 1(866)259-2069 and schedule a…”

• Warranty offered

  “…We also offer up to a 50 year warranty on new shingle roofs. Learn more by…”

• Free estimates

  “…Roofing Contact Us Instant Roof Quote Free Quote Home Our Company Services Roof Repair…”

• Family owned

  “…Residential Roof Our family owned and operated company proudly serves…”

Their site also states: insured, financing available.