TTLC Inc.

8 of the 9 one and two-star reviews we hold, most recent first.

• 2 out of 5Marilyn Adamczyk3 weeks ago

  We had some bad storms June of 2025 which lead to some roof damage and water leaking into our garage. We reached out to TTLC for a quote end of October for a quote (we initially worked with a different company who ghosted us). I expected that things would move slowly as our insurance company was fighting a full replacement versus just patching the roof. However, by end of December I still didn't have an intial formal quote from TTLC and was notified that the person I was working with had to take an emergency family leave and my claim was moved over to someone else. I totally understand but it took about another month for the new person to get that intial claim and contact with my insurance. It took another 4 months going back and forth with the insurance but luckily they were able to get the insurance to do a full replacement. The work was scheduled quickly and done June 2026. The roof itself turned out good. When they showed up to start the work no one bothered to speak to me or update me. Which isn't a huge issue. However, at the end of the day I noticed that the pipe that connected to our water heater and out the roof was dangling from the ceiling and debris was everywhere. The exhaust vent tube for the water heater was ripped out from the ceiling, and ripped the bolt heads off that attached the tube to the water heater tank. So the remainder of the bolts were stuck in the tank.. Luckily my husband is very mechanically inclined and was able to make a repair and reconnect it. I mentioned this to our project manager as we had a final walk through scheduled coming up. He didn't even acknowledge the damage or my concern. When it came to the final walk through my husband was in the bathroom and didn't hear him knock. No one bother to call me or my husband but instead texted that they could reschedule. I reached out multiple times to reschedule with no answer but was eventually texted by someone else that once again my claim was being worked on by someone else. I attem

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Marilyn, you and I have connected and scheduled a time to come out this week to ensure everything is buttoned up. We apologize for any challenges and will ensure one point of contact to wrap things up. Thanks for your time and we will update our response to the review accordingly. Appreciate your time and feedback.

• 1 out of 5Kevin Mitchella month ago

  I originally contacted TTLC for a simple fascia replacement following storm damage. After their assessment I was steered into a full roof replacement, which I proceeded with in good faith through my insurance claim. After the roof was completed, the first rain produced multiple leaks inside my home — something that had never happened once in the history of my ownership. When I reported this, TTLC sent someone out for a visual inspection only. Half ass water test was performed. They identified a void in the siding as the probable cause and applied a speculative caulk repair without any diagnostic testing to confirm the entry point. The upstairs area where water intrusion was actively occurring was never tested at all. Beyond the leak issue, communication throughout this project has been consistently poor. Follow-up emails(no such thing) and texting required multiple attempts to get responses, and getting straight answers required significant persistence on my part. The bottom line: I now have a brand new roof and more leaks than I started with. A reputable roofing company would perform a proper water test to identify the source before declaring themselves not at fault. That has not happened here. I hope TTLC resolves this properly and I will update this review if they do.

• 1 out of 5Jordan Davisa month ago

  Don't know where you people got my number from but you can lose it. I don't appreciate random calls and texts trying to set up an appointment that I never requested, from a company I've never reached out to, about a roof that my condo association is responsible for....

  Reply from the business

  Hi Jordan our sincere apology if you were in our storm notice system you have been removed. We apologize for any inconvenience.

• 1 out of 5Ruben Mcraven4 months ago

  So I waited awhile before posting this but this company is not good to work with. I had them replace my roof and siding but they did such a bad job that they had to come back twice and do it. Also once you set this up they won’t answer calls or communicate unless it’s to pick up a check. After that there’s no walk thru on the finished work and no repair on anything that wasn’t finished. Also add to that minimal cleanup . I found so many nails and garbage scattered . Very scary if you have dogs and don’t want them to get hurt. Unprofessional company. I don’t think I was asking for much for an expensive job. Be forewarned.

  Reply from the business

  We take claims regarding workmanship, cleanup, and communication very seriously. However, after reviewing our records, we have no record of this reviewer as a customer or of a project matching this description. … More

• 1 out of 5Megan Chenier6 months ago

  If I could rate my experience a 0 I would in a heartbeat! From start to finish it was nothing but a nightmare with TTLC! Communication is not the highest on the priority list and once they get their check form the insurance company forget …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Kevin Bogusz9 months ago

  Do not use them for insurance claims for your roof. They claim that they can get you your roof through insurance, but when you try to schedule the adjuster to be there with their contractor, it doesn't exist or you get an excuse. Then out of nowhere you get pushed off to another person. On the day that they actually show up I try to give them the information that they needed they go oh I'll ping you when I have time. Um excuse me I have it right here and take the info. I even asked TTLC for a quote for the roof without going through insurance and falls on deaf ears. I WILL NEVER USE THEM.

• 1 out of 5Rasheed AbdulEdited a year ago

  This company caused more damage to our home than the actual roof repair addressed. From the beginning, the insurance claim they initiated brought us nothing but trouble — major insurers have since declined to cover us, and our premiums have skyrocketed as a result. During the roof replacement, debris from the old roof was carelessly scattered across the property. This resulted in damage to our decorative lights, broken downspouts (which they never returned to repair), and numerous nails left behind that caused tire damage. Their behavior was highly unprofessional. It became clear they were more interested in cashing in on the insurance payout than providing quality service. To make matters worse, they even had an attorney send threatening emails over a balance that was never discussed or agreed upon. Avoid this company at all costs. They are not worth the headache.

  Reply from the business

  We really tried to work with you and not reply to your review, but you left us no choice. … More

• 1 out of 5Kelly Tomaskovica year ago

  since TTLC can’t take accountability for their actions and they are going to blame me and my family for what happened, i guess i have to leave a review as well! On July 14th, Todd came to our house and asked us if they could go on our roof …

  Google cut this review short. The full text is on their Google profile.

• roof replacement298
• insurance claim assistance273
• siding replacement170
• answering questions135
• gutter replacement107
• smooth process58
• storm damage repair45
• responsive staff40
• skylight replacement15
• shingle replacement13

14 more of the 31 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Krista Snowbeck19 hours ago

  We had an absolutely incredible experience with Louie and the team at TTLC. When we needed work on our roof done, we spoke to a couple of different companies, and TTLC was by far the right choice. If you are looking for a company of integrity who is with you every step of the way, always available to answer questions, and fights for you, that is exactly what you’ll get from Louie and his team. Cannot recommend enough!

• 5 out of 5Lois Peltz3 days ago

  Mike came to our home in Woodridge for leaks around chimney due to hail storm couple of months ago and recent heavy rains. He discussed the issues with us and proceeded to repair. Had to return couple of times to reseal some areas with the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lissa Balda2 weeks ago

  Friendly and worked with us to find as close as a match on siding.

  Reply from the business

  Thank you for trusting your local roofing, siding and gutter contractor TTLC for the job. We thank you for taking the time to leave us a five star review. If you ever need our services again, we are always here!

• 5 out of 5Rick Milheron2 weeks ago

  Our HOA recently engaged Mike Margentina from TTLC to fix an emergency roof leak on one of our homes. He quickly diagnosed the trouble and provided photos of the defect. Not only did he fix the leak, he went above and beyond to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks so much for leaving such a kind review for Mike and for supporting your Top Tier Local Contractor, TTLC! Mike always works hard to go above and beyond for his customers, and we are so glad that he was able to quickly fix your leak and give you some peace of mind. If you ever need us again in the future, please do not hesitate to reach out to our team. Thanks for the five stars!

• 5 out of 5Christine Bojanowski2 weeks ago

  Mike was great to work with. He knew exactly what was needed, came on time, and was professional and neat. We are very happy with the work he did for us!

  Reply from the business

  Having an expert like Mike to walk you through your home repairs truly makes all the difference! We are so glad that you are satisfied with the work that was completed and consider Mikes work five star worthy! If you ever need TTLC again, we are only one call away :)

• 5 out of 5Margaret RomanEdited 2 weeks ago

  A wonderful experience with Mike. His attention to detail, methodical manner to finish the job and getting the work done in a very timely manner is truly impressive!!! I love the work he did to repair our roof and siding which in turn will add more years to our roof's lifetime. He is definitely a huge asset to the company. Thank you, Mike. Job well done!!!

  Reply from the business

  Five stars for Mike! We appreciate your kind words and review, Margaret. Mike truly is the best and we are so glad he was able to help you with your roof and siding repair in West Chicago. If you ever need us again, you know where to find us!

• 5 out of 5Meiyan Quan2 weeks ago

  Excellent work! The price is reasonable and the work is very efficient.

  Reply from the business

  Wow, what a great picture! Thank you for sharing the amazing completion photo from your residing project in Hinsdale, Illinois! We always aim for reasonable pricing and outstanding installation. We are so glad to hear that you had a five … More

• 5 out of 5Maria Rodriguez3 weeks ago

  TTLC did an excellent job replacing my roof and gutters, Marty Heiser was outstanding, he responded quickly to my calls and text, the whole process was done on time and smoothly, would use them again in a heartbeat☺️

  Reply from the business

  We would work with you again in a heartbeat as well, Maria! Marty and the team thank you for your outstanding review for your roof and gutter replacement in Romeoville, Il. Communication is key during a home restoration project, and we love to hear that Marty was able to deliver just that! If you ever need us again, we are only one call away :)

• 5 out of 5Jose Ochoa3 weeks ago

  It has been a great experience working with TTLC. They handled every step of replacing my roof professionally and with great attention to detail. I’m especially thankful for Todd, who was very honest, responsive, and gave us great advice to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  It has been a great experience with you as well, Jose! Thanks for the kind words and for supporting your Top Tier Local Contractor, TTLC. Honesty is always key, and hearing that Todd was able to transparently guide you through the process and exceed expectations when it came to your roof replacement makes us so happy! Certainteed Moire Black shingles are a great choice, and we are glad you trusted TTLC with your reroof project :)

• 5 out of 5Dustin Heap3 weeks ago

  Louie from TTLC Roofing was fantastic. He worked with insurance, was present for inspection, and was in touch throughout the whole process. Final product looks great and they are working with Insurance to finalize everything.

  Reply from the business

  Dustin - thanks for the fantastic review! Having someone like Louie by your side during the insurance restoration process makes all the difference. We are so glad we earned a five star review from you and thank you for trusting us with your home improvement project in Woodridge, IL !

• 5 out of 5John Wiedemann4 weeks ago

  After dealing for a better part of the year with other companies with no results I Connected with Brandon from TTLC Roofing. He handled everything dealt with the insurance company and got our entire roof replaced under Insurance. Can’t say enough good things about this company or Brandon.

  Reply from the business

  Thank you for the five stars John! We are so glad that Brendan and the team were able to deliver a five star experience for your roof replacement in Downers Grove Illinois. The insurance process can be daunting, but having an experienced contractor by your side makes all the difference. Thank you for trusting us with your home!

• 5 out of 5Rao Tadikondaa month ago

  Roof inspected. Ssid there was minimal damage ano need to do a. Very jonest and helpful.

  Reply from the business

  Rao- thank you so much for the five star review and vote of confidence for our team! We are so glad our project managers were able to provide you with an honest assessment of damage on your home in Westmont, Illinois!

• 5 out of 5Deborah Worthama month ago

  I live in a HOA area and on July 3rd my smoke detector went off and under investigation I found out that my detector upstairs had water in it. I was in a panic because we all know electric and water don't mix. I called my HOA thinking it was a roof leak but no one helped me. I called TTLC because I was scared of having a fire, and they were so kind, told me not to worry and they would help. I was thinking just a tarp maybe until things could get repaired properly. Kyle Luke came out went in my attic and told me it was condensation. I said ok thank you so much. I'm so relieved. I was so worried about a fire. They put my mind at ease and I'm so grateful for their help. God Bless You Both. Deborah

  Reply from the business

  Deborah, we are so glad that Kyle was able to come to save the day and give you some peace of mind. When theres a concern, you know who to call now- TTLC! If you ever need us to come and inspect your home again, we are only one call away. Thank you for trusting our team to inspect your home in Yorkville, IL!

• 5 out of 5Eric Schelkopfa month ago

  TTLC Project Manager Brendan Babcock did a great job of communicating with us throughout the project.

  Reply from the business

  Another five stars for Brendan! We are so glad that our TTLC team was able to earn a five star review from you, Eric! Thank you for leaving your Top Tier Local Contractor TTLC a five star review.

🚨 Storm Response Update 🚨 Recent hail storms have impacted several Chicagoland communities, including Bolingbrook, Darien, Plainfield, Romeoville, and Woodridge. Hail can cause hidden damage to roofing, siding, and gutters that may not be visible from the ground. TTLC crews are currently active in these areas and are available to inspect homes for potential storm damage. If your property was in the storm path, it is recommended to have a professional inspection to identify any issues early.Mar 10, 2026

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