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Roof Warden

Roofing contractor

Great Roofing

1740 McDonough St, Joliet, IL 60436

Google average
4.9
Ratings counted
221
One and two star
5 of 221(2.3%)
Illinois median
1.7%

The first three are Google’s own figures for Great Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.

Rating breakdown

4.9
221 ratings
Google’s profile shows 215
How the 221 ratings break down, from five stars to one
5
21597%
4
00%
3
10%
2
00%
1
52%
2.3%of these 221 ratings are one or two stars (5)

About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Great Roofing, most recent first.

  • 1 out of 5Susie Ba year ago

    This company left several flyers in my mailbox with handwritten notes saying I need a new roof. Someone even knocked on my door close to 7pm at night trying to sell me on their services. I had never reached out to them for a quote. Because I did not appreciate their “scare tactic” approach, I had another roofing company come out to assess my roof and confirmed there is no damage and no need for repair. I would not trust this company if they proactively try to sell you their services. I cannot speak to the work they do but they do not seem genuine or honest.

    Reply from the business

    I'm sorry you feel that way. Please reach out to us (708)646-0057 so we can discuss what happened. I would love to make this better.

  • 1 out of 5C G2 years ago

    The man was rude on the phone. I asked a simple question and you cut me off with “no” and hung up before I was done talking. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Sir, you called trying to solicit our company for services we do not need. I kindly gave you my response amd ended the call.

  • 1 out of 5Ayscend2 years ago

    Incompetent business that’s over promises and under delivers. Would stay clear

    Reply from the business

    We would love for you to reach out and let us know what went wrong. With no other details, i have no idea which client you are. We go above and beyond for all of our clients. Please refer to our other reviews. Please call our offices so we can figure this out together and get whatever it is fixed. (708)646-0057

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance28
  • courteous staff22
  • inspection scheduling14
  • gutter replacement12
  • hail damage repair8
  • new roof installation5
  • thorough explanations4
  • skylight replacement3
  • tree removal2
  • fascia replacement2

Other reviews we hold

14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Michele Ryana week ago

    This roofing company is as honest as they come. I can’t recommend them enough. I’m so thankful someone referred them to me!

    Reply from the business

    Thank you so much for the kind words, Michele. We strive to be honest and dependable, and we’re thrilled a referral led you to us. It means a lot that you would recommend our team. If you ever need anything else with your roof, please reach out.

  • 5 out of 5Robert Bick2 weeks ago

    The company responded very fast. Rhett came out quick and did a great job.

    Reply from the business

    Thank you for the kind words, Robert. We're glad Rhett arrived quickly and did a great job. We’ll pass your feedback along to him. Please reach out anytime if you need further assistance.

  • 5 out of 5Rita Placek3 weeks ago

    Excellent job from start to finish. Roof and gutters look amazing. Big thank you Johnny from Great Roofing and his crew.

    Reply from the business

    Thank you, Rita — we appreciate the kind words. We're thrilled Johnny and the crew at Great Roofing did an excellent job and that your roof and gutters look amazing. Thank you for trusting us with your home and for the shout-out. If you need anything in the future, please reach out.

  • 5 out of 5RAED AMRA3 weeks ago

    Thank you Rhett for your great service, it's really appreciated.

    Reply from the business

    Thank you, Raed, for the kind words. I’m glad Rhett provided great service and we truly appreciate you taking the time to let us know. We look forward to serving you again.

  • 5 out of 5Sue Ski4 weeks ago

    I am a very happy customer of Great Roofing. Robbie, Joseph, Nate, and Brad, were always willing to answer my questions on the phone or in person. They did my roof in a timely matter, and it was beautifully done. I recommend this company to anyone who needs or wants work done to their home.

    Reply from the business

    Thank you, Sue. We’re thrilled to hear Robbie, Joseph, Nate, and Brad were responsive and that your roof was completed promptly and beautifully. We truly appreciate your recommendation and kind words. If you need anything else for your home, please give us a call.

  • 5 out of 5Marilyna month ago

    Great roofing did an amazing job on house and garage roof they made sure everything was cleaned up i didn't find any nails left behind they are very professional i would recommend them highly

    Reply from the business

    Thank you, Marilyn, for your kind review and recommendation. We're thrilled to hear you're pleased with the roofing work, garage roof, and our thorough cleanup. Our team takes pride in professionalism and leaving every jobsite safe and nail-free. Please reach out if you need anything in the future.

  • 5 out of 5Heather Rojasa month ago

    We just hired Great Roofing after recent storm damage, and Tim and Miguel have been great! They have both been very thorough in explaining to me the process and handling filing the claim with my insurance. This is my first time having to …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Heather, for the wonderful review. We’re so glad Tim and Miguel could guide you through the claim process and keep communication clear. We appreciate your trust and are committed to completing your roof repair to your satisfaction. Please reach out if you need anything before or during the project.

  • 5 out of 5William BuntingEdited a month ago

    We had hail damage. Tim and Miguel came out and inspected the roof and garage shingles. Work was done in two days during the +90 degree weather. Very pleased with the effort and finished product. The crew cleaned up as well.. Great job.

    Reply from the business

    Thank you, William, for the great review. We’re glad Tim and Miguel could inspect and complete your hail repairs quickly despite the heat and that you’re pleased with the finished product and cleanup. We appreciate you recognizing the crew’s effort. If you need anything else in the future, please reach out.

  • 5 out of 5Brad GregoryEdited a month ago

    Great roofing is a great company. I had a leak and they came right out. They were very professional and the quality of work that they do is phenomenal. Christina and John are very trustworthy. I felt very comfortable with them coming in my home and diagnosing and fixing the problem.

    Reply from the business

    Thank you for your wonderful review, Brad! We’re thrilled to hear that you had a positive experience with our team. Christina and John appreciate your trust and confidence in their work. Your satisfaction is our top priority, and we’re glad we could help resolve your leak quickly and professionally.

  • 5 out of 5Rita Klopfensteina month ago

    We are currently having our roof replaced by Great Roofing and it has been a very smooth process. Anytime I had a question or wanted an update, I’d reach out to Tim and he responded within minutes! He’s super friendly and it’s great to be …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Rita — we’re so glad the roof replacement has been a smooth process for you. Tim will be happy to hear his quick responses made a difference, and we appreciate you recognizing our adjusters and the crew working hard in this heat. Supporting local customers means a lot to us, and we’re pleased you’re happy so far. We look forward to completing the project and keeping you updated.

  • 5 out of 5Wayne Pa month ago

    Had a hail storm pass through my neighborhood and heard from others that Great Roofing was a a solid company and did great work. Christina came two days later and took photos of the damage and explained my options. She did not use …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the 5-star review and for recommending Great Roofing. We're glad Christina came out quickly, explained your options without pressure, and helped get the insurance claim started. It's wonderful to hear the roof turned out great and communication from our team met your expectations. We appreciate the referral and are here if you need anything in the future.

  • 5 out of 5Cydney Capea month ago

    Christina Powers was fantastic to work with. After many failed attempts to have our insurance cover any part of our room after a major storm, Christina and her team stepped in and were able to get our roof approved for full replacement. I …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the wonderful review, Cydney. We’re so glad Christina and the team were able to get your roof approved for full replacement and that the installation was seamless. We appreciate your recommendation and are thrilled you’re pleased with the end result. If you need anything in the future, please contact us.

  • 5 out of 5Grace&John Musica month ago

    Christina has kept me informed even though it’s taken so long due to my insurance. She went to bat for us and I’m so excited to continue to work with her for our build out and can’t wait to see how it all looks at the end so I can leave another review

    Reply from the business

    Thank you so much for your kind words and for recognizing Christina’s efforts. We appreciate your patience during the insurance delay and are excited to continue the build-out with you. We can’t wait to show you the finished space and look forward to your next review.

  • 5 out of 5Steve Fowlera month ago

    Great Roofing is easy to work with especially for insurance claims. They explain the process and handle all communications with the insurance company. Every person that handled our claim was attentive and responsive. The roof instalation was excellent. I highly recommend Great Roofing.

    Reply from the business

    Thanks so much for the 5-star review, Steve. We're glad our team made the insurance process easy and that everyone was attentive and responsive. It’s great to hear the roof installation met your expectations. We appreciate your recommendation and are here for any future roofing needs.

The latest post from this business

Posted by Great Roofing to their own Google profile. Their words, not ours.

What steps should homeowners take immediately after discovering a roof leak or storm damage? Take immediate emergency measures by placing containers under active leaks and moving indoor items away from dripping water. Document every piece of damage with clear photographs for insurance purposes. Avoid climbing onto a wet or windy roof, as safety comes first. Next, arrange a professional inspection to evaluate both visible exterior surface issues and hidden structural damage. Keeping complete records of past maintenance and notifying insurance providers quickly ensures proper documentation for storm damage claims.Jul 22, 2026Learn more

What Great Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • License number shown

    “…7 Office Hours Mon-Sun: 8AM – 6PM License No.: 104015256/105008415 Services Residential…”

  • Warranty offered

    “…Customer Satisfaction Guaranteed We take pride and ownership of our…”

  • Free estimates

    “…repair services, roofer, inspection, free quote, homeowner, roof emergency…”

  • Mentions the BBB

    “…excellence in the roofing industry: BBB Accredited with an A+ rating IKO Roof PRO…”

  • Family owned

    “…Family-Owned and Operated Quality Work That Brings…”

Other roofers in Joliet

Ranked by how many ratings Google has counted.

Other roofers we list in Joliet
Roofing contractor
TTLC Inc.roof replacement, insurance claim assistance, siding replacement4.91,065 ratings2.6% one and two star(815) 368-4955
Savage Roofinginsurance claim assistance, inspection, siding4.8838 ratings3.5% one and two star(872) 213-7272
Greater Midwest Exteriorssiding, gutter replacement, soffit replacement4.9474 ratings2.1% one and two star(630) 686-7375
QCA Roofing, Incgutters, huge project, siding4.9289 ratings0.7% one and two star(815) 524-4622
Mueller Roofing Incestimate, siding repair, new fascia4.3210 ratings15.2% one and two star(815) 726-0730
ReCrafted Roofing Companyinsurance claim assistance, siding, respectful crew4.9192 ratings1.6% one and two star

All roofers in Joliet →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 221 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 23 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.