Roofing contractor
Greater Midwest Exteriors
401 Earl Rd Unit E, Shorewood, IL 60404
Listed under Joliet, IL
- Google average
- 4.9
- Ratings counted
- 474
- One and two star
- 10 of 474(2.1%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Greater Midwest Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 456 | 96% | |
|---|---|---|---|
| 4 | 8 | 2% | |
| 3 | 0 | 0% | |
| 2 | 2 | 0% | |
| 1 | 8 | 2% |
About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Greater Midwest Exteriors, most recent first.
- 1 out of 5Tania Morgana year ago
Working with Greater Midwest Exteriors has been one of the most frustrating experiences I’ve ever had with a contractor. Nico, the owner, is completely unprofessional, communication is almost nonexistent, and when he does respond, it’s …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We take all review seriously, but after a thorough review of our client records, we have no record of ever working with you. If you are in fact, a past customer, we would like the opportunity to speak with you directly to understand your concerns and address them appropriately. Please contact our office at 630-463-7663 or email us at office@gm-exteriors.com. However, if this review is coming from an individual with no direct business experience with greater Midwest exteriors dash such as a former employee or someone attempting to harm our reputation – we encourage you to reconsider. Posting false defamatory information online is not only unprofessional, but it’s also grounds for legal action. We sincerely hope you’ll take the mature out and remove this review before we are forced to pursue that option. We remain committed to providing quality work and respectful service, and we are proud of the many clients that can attest to that.
- 1 out of 5Anjali Kumaria year ago
Nico, Angel, and their crew were far from amazing. Our home was damaged by hail, and the roof and gutter needed replacement, but the process was a mess.
Reply from the business
David, we’re sorry to hear about your experience. However, we’re unable to find your information in our system and don’t have a record of this project. … More
- 1 out of 5Fiona Bennetta year ago
Although they completed the project quickly, it came at the expense of quality workmanship.
Reply from the business
Fiona, we’re sorry to hear about your experience. However, we’re unable to find your information in our system and don’t have a record of this project. Could you reach out to us at (630) 463-7663? We’d love to figure out how we can help.
- 1 out of 5JAMIE pEdited 5 years ago
This is a brand new installation in a townhome development completed in May of 2021. I was told all of this is acceptable. I don't think they know how to properly install drip edge. I have no idea what that mess is in the gutter. I don't know how anyone can say this is proper. Do your homework before using greater Midwest exteriors. I'm only posting here to protect others investment. Added June 18, 2021 The contract stated remove and replace all metal flashing. That was not done on my unit. When they removed the old shingles, they damaged the flashing and just shingled over it. I found an area with a nail sticking up. The contract also stated they get to keep all left over material. I would be ok with that if they actually held up their end of the contract and replaced flashing. I wish I could add those photos. Please be careful and due a thorough inspection before you pay them. Adding photos of changes to area with improper felt overlap, nail sticking up and mangled flashing. Updated june 11 2021 A neighbor was unable to close on their unit due to a leak that showed up at walk through 3 weeks after inspection. A neighbor has a leak in the garage. Another neighbor has a couple leaks, one at top.
- 1 out of 5Mik Kli5 years ago
Owner gathered the estimate together with windows and exterior work. Knew we were in the process of refinancing and stated that he was not going to make much of a profit from the job but wanted to do it. Refinancing comes through and he jumps the estimate $8000 stating material costs and his window guy in different even though he uses the same window manufacturer. Not sure on his work because I have never seen it but I definitely would not trust the SIGNED estimate and the owners word. Said one thing and decided that he would back out because he was not going to make a large enough profit.
- 1 out of 5John Rosa5 years ago
Had a similar experience that was described. Received a quote then it was jumped when it came time to do the work. Was not thrilled and had to begin looking elsewhere for another company to do the job. I would not recommend them for honesty.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding97
- gutter replacement45
- soffit replacement27
- insurance claim assistance26
- respectful crew17
- skylight replacement13
- window replacement12
- storm damage repair11
- fascia replacement9
- new windows7
- cedar shake roof replacement2
Other reviews we hold
14 more of the 30 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Ron D3 days ago
All I can say is that GM.E. has been absolutely great to work with! They installed my new roof after storm damage back in 2020. At the time, Blake was my point of contact, and he made sure everything was done correctly and that I was completely satisfied with the work. I will say, the roof itself wasn’t even the most difficult part of the process. Blake and G.M.E. went to bat for me and battled it out with my homeowners insurance to make sure the storm damage was properly covered. I won’t name the insurance company by name, but let’s just say their famous “good neighbor” reputation didn’t make the process any easier! 😂 They stayed on top of everything and made sure I wasn’t left to fight that battle alone, which I really appreciated. Fast forward to the last couple of months, and I had a few areas of concern due to some recent storms. Jonah has been fantastic. He came out within a couple of days to inspect everything and had the issues taken care of just a day or two later. His level of service, responsiveness, communication, and efficiency were second to none. As a homeowner with a busy schedule, you really couldn’t ask for better service. Overall, working with G.M.E. has been one of the most pleasant and efficient experiences I’ve ever had with a contractor. From Blake in 2020 to Jonah recently, their commitment to customer service has been outstanding. Thanks again, G.M.E., for taking such great care of us! I highly recommend them to anyone looking for a contractor you can actually count on!
- 5 out of 5Julie Tiberi6 days ago
The vinyl siding replacement with gutters &.soffits went smoothly & looks terrific! The job started & finished exactly as scheduled. Any questions we had were promptly responded to and were addressed positively. The staff was great to work with & we couldn’t be happier with the outcome!
- 5 out of 5Matta week ago
Absolute class act! Was there when we needed him. Did a fantastic job and we could not be happier! Will definitely use again.
- 5 out of 5Kevin Crill3 weeks ago
The team did great work on our house. Alex the sales contact was helpful and not a pressure sales person. We worked with him over the span of a few weeks to make sure the project was what we wanted and then moved forward when the quote was supportive of our budget. The install team did tremendous work and the end result looks great.
Reply from the business
Thanks, Kevin! We really appreciate you sharing your experience. We're happy Alex made the process easy and gave you the time you needed to make the right decision. Enjoy the new look of your home, and thanks again for choosing GME! … More
- 5 out of 5David Kline3 weeks ago
Cody was the salesman I worked with for a year. It started out with getting a denied claim that he worked diligently to get overturned. In the process, a much more devastating storm hit and Cody me fixed up with a new roof, soffit, and gutters. I have recommended him to friends and family who have also gotten new roofs through Cody and GME. The work was beautiful and there were never any sleazy sales tactics. Thanks again, Cody and GME!
Reply from the business
Thanks so much, David! We really appreciate you sticking with us through the whole process. We're glad Cody was able to help get everything sorted out and that you're happy with your new roof, soffit, and gutters. It means a lot that you've … More
- 5 out of 5Joe Maurino3 weeks ago
Nico and his crew were all very professional from start to finish. They all made the process very easy. They were all very attentive and detail oriented. I HIGHLY recommend G.M.E!!
Reply from the business
Thanks, Joe. Glad to hear Nico and the crew kept things easy start to finish. We appreciate you taking the time to share this. – The GME Team
- 5 out of 5Rita Springera month ago
This company exemplifies exactly what a customer wants for their external housing needs. From my new roof install, to the siding, to my gutter install, the work performed was awesome - and the patience, professionalism and kindness from the team was even more awesome. From the owner, Nico - to the office staff, I had the best experience. Definitely would recommend GME!
Reply from the business
Thank you so much for your kind words, Rita! It means a lot to hear that you had a great experience from your roof and siding to your gutter installation. We'll be sure to share your compliments with Nico and the entire team. We truly … More
- 5 out of 5Bradley Wyatta month ago
I had GME come out after a recent storm in Geneva. Out of all the contractors they were the one that did not pester me for insurance information or trying to open an insurance claim on my behalf. Cody was my sales guy and he made himself available by phone or text no matter the day or time. He answered every question I had, walked me through the process as it was my first insurance claim, and grounded my expectations on what would be replaced vs repaired with my insurer. I ended up having a new roof, new siding, new front door, soft metals, and garage door. The guys who did the work did a great job.
Reply from the business
Thank you so much, Bradley! After a storm, it can be hard knowing where to start, and we're glad Cody could help guide you through the insurance process and make things easier. We'll be sure to pass your kind words along to Cody and the … More
- 5 out of 5Abigail Montoyaa month ago
We just wrapped up a major project on our home's exterior, and it looks absolutely amazing. Like any big project, there were some timeline shifts, and unexpected changes. But what really mattered to me was how the company handled challenges. Instead of dismissing my concerns, they actually took full accountability and were incredibly fair about everything. Logan and Jonah were very pleasant project managers to work with and did a great job keeping things moving forward. When it came time to wrap everything up, the CFO, Jason, was also very reasonable and professional to deal with. I appreciate a company that actually listens to your feedback and makes sure you're completely happy with how such a major project is completed. The quality of the work speaks for itself, and I’d definitely recommend them. (Note: I am a true customer and was not incentivized in any way to write this review, just genuinely happy with how they handled everything at the end.)
Reply from the business
Thank you so much for taking the time to share your experience, Abigail! We really appreciate your patience throughout the project and are glad Logan, Jonah, and Jason helped make things right along the way. It means a lot that you trusted … More
- 5 out of 5Adam Vicka month ago
Very happy with the service I got from Greater Midwest Exteriors. I had them replace existing vinyl siding with LP Smartside. It looks amazing. Chris was great and offered some awesome ideas for finishing the siding that I wouldn’t have even thought of on my own. The crew that installed the siding did a great job. I’d be comfortable recommending GME to anyone I know.
Reply from the business
Adam, thanks for the review. Glad the LP SmartSide project turned out the way you wanted. That's the standard we hold every job to. We appreciate you choosing GME! – The GME Team
- 5 out of 5kurt kowalczyka month ago
From getting free quote to final installation GME did an amazing job. couldn't even find one nail on the ground. I'm very impressed!
Reply from the business
Kurt, thanks for the kind words. Not finding a single nail on the ground is exactly the standard we hold our crews to, start to finish. Glad the process from quote to install lived up to that. Thank you for trusting us with your exterior project. – The GME Team
- 5 out of 5Jack Loanea month ago
Cody was great to work with and a true professional as he helped us navigate through the challenging insurance process. His customer-centric approach is what sets him and the company apart. Thank you for an excellent experience!
Reply from the business
Thank you, Jack. Navigating an insurance claim is stressful, and Cody takes that seriously. Knowing the process and walking customers through it honestly is part of how we do business. We appreciate you taking the time to share this. - The GME Team
- 5 out of 5Virginia Jacobsen2 months ago
I love the new look of my house! Alex was great to work with. We came up with a design that works beautifully. I have gotten so many compliments from my neighbors. Great instalation crew also! Thanks to Alex and GME!
Reply from the business
Virginia, what a wonderful review, thank you! We'll make sure Alex sees this, he'll love hearing how much you're enjoying the new look. Sounds like your neighbors are fans too! We appreciate the kind words. — The GME Team
- 5 out of 5erik fadlovich2 months ago
Fantastic service, communication and work! 5-STARS!!
Reply from the business
Appreciate the 5 stars, Erik! Thank you so much! — The GME Team
The latest post from this business
Posted by Greater Midwest Exteriors to their own Google profile 2 months ago. Their words, not ours.
What to Expect When You Replace Your Windows with GME Not sure what a window replacement project actually involves? Here's how we make it simple for Downers Grove homeowners. 🪟 Step 1: Free Consultation We visit your home, assess your current windows, discuss your goals, and recommend the best options for your budget and style. Step 2: Transparent Estimate You receive a detailed, line-item quote with every cost spelled out — no vague numbers, no surprises. Step 3: Material Selection Choose from vinyl, wood, fiberglass, or composite frames in a range of styles — double-hung, casement, bay, picture, skylight, and more. Step 4: Professional Installation Our trained crews handle everything — careful removal, precise installation, insulation, and weathersealing — typically in just 1–2 days. Step 5: Final Walkthrough We don't consider the job done until you're completely satisfied. Every window is inspected for proper fit, seal, and smooth operation. Step 6: Warranty Protection Your investment is backed by comprehensive product warranties from leading manufacturers, plus GME's own workmanship guarantee. 📍 Serving Downers Grove, Lisle, Woodridge, Naperville & the western suburbs.Apr 23, 2026Book
What Greater Midwest Exteriors says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed Roofing Contractor LIC #: 104.018904…”
States years in business
“…#1 roofing contractor for over 30 years, providing the best solutions for…”
Free estimates
“…FREE ESTIMATE Exterior Services Roofing Siding…”
Financing available
“…We offer a range of financing options to make your vision a reality without…”
Mentions the BBB
“…Roofing License 104.018904 A+ Better Business Bureau About Us Team Family Owned and…”
Family owned
“…The GME Story Family Owned, Community-Oriented Our journey is…”
Their site also states: 24/7 emergency call-out.
Other roofers in Joliet
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| TTLC Inc.roof replacement, insurance claim assistance, siding replacement4.91,065 ratings2.6% one and two star(815) 368-4955 | 4.9 | 1,065 | 2.6%28 of 1,065 | (815) 368-4955 |
| Savage Roofinginsurance claim assistance, inspection, siding4.8838 ratings3.5% one and two star(872) 213-7272 | 4.8 | 838 | 3.5%29 of 838 | (872) 213-7272 |
| QCA Roofing, Incgutters, huge project, siding4.9289 ratings0.7% one and two star(815) 524-4622 | 4.9 | 289 | 0.7%2 of 289 | (815) 524-4622 |
| Great Roofinginsurance claim assistance, courteous staff, inspection scheduling4.9221 ratings2.3% one and two star(708) 646-0057 | 4.9 | 221 | 2.3%5 of 221 | (708) 646-0057 |
| Mueller Roofing Incestimate, siding repair, new fascia4.3210 ratings15.2% one and two star(815) 726-0730 | 4.3 | 210 | 15.2%32 of 210 | (815) 726-0730 |
| ReCrafted Roofing Companyinsurance claim assistance, siding, respectful crew4.9192 ratings1.6% one and two star | 4.9 | 192 | 1.6%3 of 192 | Not listed |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 474 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 32, of which 30 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.