Roofing contractor
Top To Bottom Exteriors, Inc
160 W York Ave, West Chicago, IL 60185
- Google average
- 4.5
- Ratings counted
- 45
- One and two star
- 6 of 45(13.3%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Top To Bottom Exteriors, Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 39 | 87% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 6 | 13% |
Much higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Top To Bottom Exteriors, Inc, most recent first.
- 1 out of 5Deb Libertorea year ago
I called these people and set up an appointment and Hector never showed so I called and no one called back or even took my call. Very disappointed!
- 1 out of 5Nick Page2 years ago
Picked up the phone and hung up. Excellent way to do business.
- 1 out of 5Remi3 years ago
very intrusive company, I have a no solicitor sign. Still got a door knock and the man instantly jumped into a sales pitch, loudly, then wouldn't take no for an answer. I was forced to close the door on him. if you have storm damage, do …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5GEdited 3 years ago
Had Hector out for an estimate but when it came time to get an invoice or set up a job date, there was no response. I guess they tend to ignore those with jobs that are deemed not worth their time.
- 1 out of 5darin anderson7 years ago
i was treated VERY rudely by the driver of one of this company's trucks. s/he tailgated me through my residential neighborhood and passed illegally just to get to a red light. i called the office and spoke with a woman who told me there …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Paul Ragnanese7 years ago
Do not call this company just put your hand in the car door and slam it cause that's what ur gonna get if they jack up your house like they did mine they did not install ice and water shield at the recommended minimum of four inches overlap on the facia board behind the gutters as stated by Owen's Corning 56 years the roof never leaked the first winter after fall installation I had water getting into the soffit and raining inside the upstairs bathroom window pictures and video to prove then he tried to bamboozle me telling me oh the hard driving wind blew the water in yeah rite pal I'm in construction so take a hike then to make matters worse his hammer swinging fool that was to install aluminum window caps broke the wood crown off of 14 windows to make it easier for him to cap God forbid you should make an extra bend with the brake tool
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional crew8
- estimate8
- professional staff7
- leaking5
- roof replacement5
- aluminum5
- gutter repairs3
- competitive quote2
- fair costs2
- insurance claim assistance2
Other reviews we hold
14 more of the 43 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sumiko Cronan7 months ago
Thanks a lot for help.
- 5 out of 5Steve Getza year ago
I had great experiences with Top to Bottom Exteriors. The first time they repaired my soffit and fascia, and also solved a problem with my gutters which weren't handling the water volumes properly. My second experience with this firm involved fixing a problem where water was coming down the flue of my chimney after a heavy rainstorm. Hector analyzed the problem correctly and solved the problem by replacing the original cap on the flue with a different type of cap, which prevented the water from entering the flue.
Reply from the business
Hello Mr. Getz, Thank you for your comments and feedback! We are so pleased to hear that you are happy with our staff and the service we provide. We look forward to serving you again.
- 5 out of 5Chrisa year ago
Hector and his team did a great job on our home. From the communication and planning phases, to the install and finalizing of items post install.
Reply from the business
Hello Chris, Thank you for your comments and feedback! We are so pleased to hear that you are happy with our staff and the service we provide. We look forward to serving you again.
- 5 out of 5Sanaa year ago
We had a great and wonderful experience with Top to Bottom exteriors. They did such a wonderful job on our roof. Hector helped us so much to get our roof replaced and told us the steps and process time on how it will be done! Couldn’t be …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5jeankanna year ago
Reroofed our home in 2020 and installed new gutters and gutter guards. It’s beautifully done. They helped with a repair this fall (tree damage!) promptly and affordably. Really grateful for Hector and appreciate their prompt attention to the things I care about as a homeowner.
- 5 out of 5hailardri2 years ago
Hector and the staff were great! Tops' price, service, quality and insstallation were weel done. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Amir Zohar2 years ago
I was very happy with there work and overall experience. Hector came and evaluated the situation. He was about the fifth person to look at my roof, which is a Mansard roof that had some interior mold on one large section. I liked Hector's professionalism and explanations. I felt he was honest and clear. Their quote was very reasonable and competitive. They finished the job as planned and I felt that they did it well. The builders were friendly and obviously experienced, doing this for decades. And it didn't bother them that I was looking and asking questions. Would certainly call them out for the next job.
- 5 out of 5Vivian Eskridge3 years ago
Hector came out the day I called, right after a hail storm came through. He helped us through the insurance process and his team spent a week working at our home. We got a new roof & gutters, had siding reinstalled, and had some work done inside. We are pleased with the work and would recommend!
- 5 out of 5Laura Miller Hill4 years ago
Our roof began leaking after another roofer told us he had fixed a problem caused by an ice dam. I called Top to Bottom and Hector came out the next day to look at our roof. We found out that the original installer, who had since gone out …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Karin Sullivan5 years ago
Top to Bottom Exteriors just finished up putting a new roof on my cape cod style home along with completing some gutter repairs. I worked with Hector to go over the work I needed/wanted done - he was professional, knowledgeable and very responsive. The proposal I received was within my price point and competitive with other proposals I had received. I ultimately selected Top to Bottom because (1) my brother used them in the past to redo his roof and thought they did a great job; and (2) Hector and the office manager were super easy and straightforward to work with. The crew came out - they did an amazing job! The guys were all super professional, considerate and VERY hardworking. I had a dove nesting in my one gutter - they put a piece of material over the gutter to protect the nest (that had eggs) while they worked - hello, that is beyond thoughtful and the mama dove definitely appreciated it! They were also super conscientious about all my shrubs and flowers around the perimeter of the house, which I really appreciated. My roof looks beautiful and I am super happy. I’ve also gotten several compliments already on it. Big “thank you” to everyone at Top to Bottom! Cheers, Karin
- 5 out of 5N Jo V W6 years ago
Called them out to install some skylights for us. The gentleman who came out was very knowledgable, professional and friendly. He actually seemed to really like and care about his job. You don't see that much anymore. After talking to him …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Andrea Rose6 years ago
We had several contractors quote hail damage to our home from the storm in 2019. As soon as we met and spoke with Hector and read Top To Bottom Exterior's reviews online we knew this was the company we were going to work with. Hector was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Michelle Koliopoulos6 years ago
Without a doubt, Top to Bottom Exteriors is one of the best contractors we have ever worked with. They were very professional and deliver quality work on time and on budget. Our home was built in the 1880s and had 130+ year-old cedar lap siding that was covered with aluminum siding several decades ago. We wanted all the old siding to be removed, but to leave some of the historical trim around windows and gables/soffits in order to retain the historical character. Hector had some great ideas on how to achieve our desired results and in the end the results exceeded even our demanding expectations. We now have a historic home with a low-maintenance exterior that still looks similar to the original home, with functional shutters to boot! We couldn’t be happier and highly recommend them!
- 5 out of 5Jose Aguilar7 years ago
We were recommended to Top to Bottom by a close friend that had nothing but good things to say about them after his roof was completely replaced. So we gave them a call. Hector came over looked over our home and dealt with the insurance …
Google cut this review short. The full text is on their Google profile.
Other roofers in West Chicago
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Y&B Roofing Inc.gutters, work quality, new roof4.9172 ratings1.7% one and two star(773) 495-2021 | 4.9 | 172 | 1.7%3 of 172 | (773) 495-2021 |
| Green World Construction and Roofingtuckpointing, tuck pointing, siding replacement4.8124 ratings3.2% one and two star(708) 698-4072 | 4.8 | 124 | 3.2%4 of 124 | (708) 698-4072 |
| Chicago Prestige Roofingquick inspection, leak repair, quick job completion5.093 ratings1.1% one and two star(312) 632-4603 | 5.0 | 93 | 1.1%1 of 93 | (312) 632-4603 |
| OPTIROOF Roofing Companyflat roof repair, commercial roofing, estimate process4.974 ratings2.7% one and two star(773) 897-5299 | 4.9 | 74 | 2.7%2 of 74 | (773) 897-5299 |
| Blue Sky Roofing, Inc.competitive pricing, responsive, estimate4.872 ratings4.2% one and two star(773) 237-7730 | 4.8 | 72 | 4.2%3 of 72 | (773) 237-7730 |
| Andres Roofing & Construction, Inc.plywood, timely responses, project completion3.848 ratings27.1% one and two star(773) 508-1723 | 3.8 | 48 | 27.1%13 of 48 | (773) 508-1723 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 45 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 45, of which 43 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.