Top Notch Roofing & Exteriors, INC.

All 2 of the one and two-star reviews we hold for Top Notch Roofing & Exteriors, INC., most recent first.

• 1 out of 5Roberto Negron2 years ago

  Wouldn't recommend this company for service to my home they are very unprofessional. Today I had a scheduled inspection appointment that I confirmed with Fabian for storm damage to my home. Well Fabian left me and my insurance inspector hanging. He didn't show up or called to the very least. Very unprofessional. Just be aware the past reviews about him don't match at all with how he does business. I will take it as a sign and look for a real professional contractor elsewhere.

  Reply from the business

  Hello Roberto, We are very sorry that this situation occurred. Although, there is no excuse for this to happen, it was a simple mistake on Fabian's part, and he's very upset that it happened. With running a full schedule 6 days a week, he double booked and lost track of this appointment. This is something we never want to happen and will do our absolute best to make sure we don't repeat this mistake again in the future. - management

• 2 out of 5A J2 years ago

  Contacted top notch for a quote on 3 separate issues- roof, window, and gutters. Bryan contacted me and gave a date and time he would stop by. He no called and no showed to this. After contacting top notch again he came out the next day. My husband asked him to quote out the repairs separately. He said he would do that. Over 7 business days went by. No quote received. Contacted top notch again, the receptionist said Bryan hadn't submitted anything yet to them. Contacted Bryan since I was provided his phone number by the receptionist. He said he was done with the quote and was surprised it didn't show up in my email and that he would send it again. I told him that his receptionist said she didn't have it either and caught him in his lie. It took 2 additional days to get the quote sent. And then the quote didn't even have everything separated that he told us he would do. More days went by and finally that quote showed up. I didn't end up using them for my repairs after this so I cannot speak on their work. I would avoid getting Bryan as the person who comes out. He is unreliable and unprofessional.

  Reply from the business

  Good afternoon, We sincerely apologize for this situation with Brian, and appreciate you bringing it to our attention. This is something we take very seriously and have no tolerance for. Providing excellent customer service is of great importance to us. We have discussed this matter with Brian to ensure it never happens again. Sincerely, Bader Bader Owner

• gutters20
• timeliness10
• siding replacement8
• gutter replacement8
• shingle repair4
• ease of process4
• downspout replacement3
• gutter guards2
• hail storm repair2
• chimney repair2

14 more of the 104 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Peg Washingtona week ago

  Fabian was wonderful! I appreciated the time he took at the initial visit to give good information and guidance. I appreciated his patience while we wanted for all the financial items to be in place. And during the process I appreciated …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5D.Simona week ago

  Fabian's team did a good job Installing screens on the corners of our gutters to stop nesting and animal intrusion. Looks great!👍🏽

• 5 out of 5Deryl Beyer2 weeks ago

  Did an excellent job repairing my roof at a very fair price.

• 5 out of 5Shereese Croft4 weeks ago

  Lily Rose was my representative I explained my past experiences. She kept me informed and she also gained my confidence! She got the job done! I’m forever grateful! Thank You Lily Rose!

• 5 out of 5Richard BEdited a month ago

  Two other contractors bid on this project. Good ones too. But the salesmen were pushy, overbearing and indifferent. Fabian M is professional, upbeat, courteous, and helpful. Top Notch came out sooner than one contractor. My neighbor is still waiting to get them out here. Work is terrific. Workers are exceptional and even came back to correct a problem he had thought about!

• 5 out of 5Susiea month ago

  Fabian did a great job communicating every aspect of this job with me. His crew was fast and did an awesome job on my roof and rafters. I highly recommend this company.

• 5 out of 5Les Johnson2 months ago

  Fabian was awesome to work with. He was very responsive and communicated everything very well. We originally had them come out to do a repair on some siding and decided to just replace the siding on the entire back of our house after they …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Curt Hibbs4 months ago

  We had missing siding and damage from a recent storm. I called Top Notch and Fabian responded immediately to my call. They did a fantastic job in repairing and replacing my siding and shingles. The price was very reasonable. Thank you!

• 5 out of 5Sandra Seefeldt4 months ago

  Fabian and the Top Notch crew were fantastic! We are so incredibly happy with our new roof! Working with Fabian was flawless! He answered every question and was very patient with us! If I could give 10 stars, I would!

• 5 out of 5Wendy Nelson4 months ago

  Excellent customer service with Fabian! He made the decision making process go smoothly and he was very patient with my numerous questions. He responded quickly to my texts and calls and I appreciate his attention to detail. I love my new siding!

• 5 out of 5J Catalan4 months ago

  Just wanted to say Fabian thank you so much for the professionalism and for great service you provided. I’m definitely using top notch for future repairs for gutters downspouts or roof.

• 5 out of 5Sarah Nickols8 months ago

  Fabian was great to work with! Had my siding done on my home. It looks great! The worker did an amazing job! Would definitely recommend working with Fabian to get the job done! Thank you!!

• 5 out of 5William Cossey8 months ago

  IT WAS A HONOR TO WORK WITH FABIAN. HE AND HIS CREW WERE VERY EASY TO WORK WITH. FABIAN HONESTY AND INTEGRITY IS SUPERB. GOD BLESS TOP NOTCH ROOFING 🙏🏾 BILL ✌🏽 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Serena Kallal9 months ago

  Lexie was such a great help to me in finding what I liked and needed!