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Roof Warden

Roofing contractor

Bufalo Contracting

3466 Colony Bay Dr, Rockford, IL 61109

Google average
4.8
Ratings counted
493
One and two star
18 of 493(3.7%)
Illinois median
1.7%

The first three are Google’s own figures for Bufalo Contracting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.

Rating breakdown

4.8
493 ratings
How the 493 ratings break down, from five stars to one
5
45091%
4
163%
3
92%
2
31%
1
153%
3.7%of these 493 ratings are one or two stars (18)

About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 14 one and two-star reviews we hold, most recent first.

  • 1 out of 5Jay Onken10 months ago

    Not a review of their work but a review of how their employees conduct themselves in company vehicles. This individual was driving recklessly on the highway yesterday afternoon. Cutting people off when the vehicles adjacent to them were …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Barry DraperEdited a year ago

    Don't pay them to be the middleman. Said they have their own crew, but that's not true crew that did the job gave me their business card and said they were contracted out by Bufalo. Not happy with new roof, then they sent a different contracted crew, Who had to have an Interpreter that wasn't a roofer and they lied about the job that had been done. Contacted Bufalo again and their said they dont think the person didnt mean to lie. (But it was a lie) Not good stay away

  • 1 out of 5Matt Greenfield2 years ago

    Contacted them to fix our house after we had a fire. A few no call no shows later and finally just simply never getting back to us, …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Drew GayEdited 2 years ago

    Bufalo Contracting has completed several projects for us in the past. The last project was a new roof which was installed in May of 2019. NEVER AGAIN!!! Daman and his crew just left and said everything was done. Lawn furniture still sitting out in middle of yard, which they put there. Front porch furniture scattered all over front porch. Halloween decorations thrown in flowerbed which they put there. Then the real kicker. Satellite dish pulled off and thrown into flower bed. Daman tells me he is not responsible for putting dishes back up. He never told us that and it does not say that in their contract. Damon insists he told us. I will never recommend them to anyone. Update 10/10/2023 I received a call from Andy Bufalo the owner of the company. After a long conversation, I completely understand that the confusion was on their part and he apologized for the inconvenience. He explained what he was doing on his side to make sure other persons do not have the same issues that I had. This is why I have used them in the past, they take ownership of their work and their problems. I'm glad he called because it reaffirmed why I use Bufalo in the first place. Thanks for the call and I will recommend them and use them in the future.

  • 1 out of 5N Schroeder2 years ago

    Requested an estimate for a quote for siding, two windows, gutters etc. Rich came out within the week to give me an estimate. I was looking forward to getting the estimate because he seemed like he knew what he was talking about. Waited about two weeks before I reached out again and text him asking how the estimate was going. Crickets. Gave it another week and called the Bufalo office directly and the office girl said she would reach out to Rich and see how it was going. Haven't heard anything. If you don't want to do the job, why don't these companies just say it instead of ghosting? So frustrated.

  • 2 out of 5A JEdited 3 years ago

    Rob came over promptly to give quote on roof repair. His sales pitch included wanting to replace the entire roof due to hail damage. The insurance company sent their inspector who did not agree with his assessment. Rob put on a temporary patch over hole in roof. Since it was a small job it was delayed for several weeks which was okay due to patch protecting area from rain. Took some time to get a date to when work would begin and randomly Rob messaged they would be over to fix roof. Roof was repaired but some of the flashing was left untouched/damaged. See photo provided. After calling Rob the following week, he stated he would be over to give invoice and go over everything. He no showed and didn't call to reschedule. Left several voicemails on Rob's cell phone over the next two weeks with no response. Called the office the following week, stated he hadn't completed the invoice yet even though it had been at least a month since completion and they would have him call later that day. No call. Called office again the next day and he finally called back later that day to schedule coming by with invoice and checking roof repair. When confronted about the flashing that was left untouched/ damaged was told it was cosmetic and we can fix it ourselves. This was a bit surprising. See photo provided. Also brought up lack of communication and no show/no call- all he could say was sorry but your roof doesn't leak right and we did a good job right. If you have a small roof job I would recommend going elsewhere. Didn't have a good experience.

  • 1 out of 5jose torres4 years ago

    Called a week ago to get a quote. No one has called me to make an appointment to come out to look at my deck. I'm going somewhere else.

  • 1 out of 5Paul McCaffrey5 years ago

    They damaged my house and won’t repair. The owner Andy said he was ashamed at the work his subcontractors did, however he still has not made repairs. I had three other companies look at his work. All said the siding was not installed …

    Google cut this review short. The full text is on their Google profile.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • gutters85
  • siding replacement72
  • gutter replacement40
  • hail damage repair32
  • insurance claim assistance22
  • new roof installation9
  • color selection9
  • honest contractor6
  • window replacement5
  • ridge vent installation2

Other reviews we hold

14 more of the 437 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Andrea najdowskia week ago

    Big thank you to Dillon and the entire crew at Bufalo Contracting for the excellent service they provided in getting the repairs done on our home. From start to finish Dillon was here, helping us navigate thru the entire process. He was so …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5T-Mac Cylinders, Inc. Toma week ago

    Great experience from start to finish. Professional, courteous, and excellent workmanship. Kept us notified about changes in schedule. 100% cleanup after completion of job. Couldn't be happier. Thanks Bufalo!

  • 5 out of 5Terri Jo O'Donnella week ago

    Bufalo Contracting did a great job replacing our house and garage roofs. Eddie walked us through every step, our neighbors really appreciated him talking to them to let them know the work was going on and they’d be respectful of the area, and all of the workers were very polite. They all did a great job cleaning up after the work was done. I highly recommend Bufalo!

  • 5 out of 5Candy Ridlbauer2 weeks ago

    Can't tell you how much of a GREAT experience it was working with Bufalo Contracting, especially Eddie Dudeck!! Everything was handled in a very friendly, professional manner with frequent checks on the installation throughout and after …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your wonderful feedback, Candy! We're thrilled to hear about your GREAT experience with Eddie. It's great to know that we could help you navigate your insurance claim and that you're happy with the end result. We appreciate your recommendation.

  • 5 out of 5Bryan H (ysifly2)2 weeks ago

    Eddie Dudeck has been a huge help as we have navigated the process of getting set for a new roof. He was no pressure, just supported all our questions and providing different options and price compares. He also took the time to get us a few …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your fantastic feedback, Bryan! We're thrilled to hear about your positive experience with Eddie. Building lasting relationships with our clients is important, and we're honored to help our community when storms hit. Your recommendation means a lot to us, and we look forward to helping you with all your future contracting needs!

  • 5 out of 5Blake Beavers2 weeks ago

    Brandon Jones was great! Super professional helped us find damage in our roof and worked with insurance to help us get a new roof! 10/10 service

    Reply from the business

    Thank you for your wonderful feedback, Blake! We're thrilled to hear about your GREAT experience with Brandon. We're happy we could help you navigate the insurance claim process since it can be very complex and time consuming. Building lasting relationships with our clients is important!

  • 5 out of 5Jerry Hall2 weeks ago

    Edie is good at his job

    Reply from the business

    Thank you for your feedback Jerry. We think Eddie is a rockstar as well and we're glad he was able to help you with your project.

  • 5 out of 5Jill Moksouphanh2 weeks ago

    Brandon has been great to work with. Every communication has been timely, friendly, and helpful. He was worked with the insurance company on all the details making the process less stressful for me. We have been happy with the pace they have worked to get all the storm damaged fixed. Thank you!

    Reply from the business

    Thank you for your wonderful feedback, Jill! We're thrilled to hear that Brandon provided you with exceptional service. It's great to know that we could help you navigate your insurance claim and that you're pleased with the end result. We appreciate your recommendation and look forward to assisting you with any future projects. Your satisfaction is our priority!

  • 5 out of 5Alexa Larson2 weeks ago

    The whole process was smooth and easy and Dillon was to thank for that! He was able to get us a great price and was very communicative throughout the whole process. Would highly recommend them for anyone looking to get quality work done at a fair price.

    Reply from the business

    Thank you for your wonderful feedback, Alexa! We're thrilled to hear that Dillon provided you with exceptional service and was inline with your budget. We strive to provide excellent customer service and high-quality, along with strong communication. Thank you for your recommendation. We appreciate it very much.

  • 5 out of 5Faith Jones2 weeks ago

    Brandon was a great help guiding me through the process of getting the roof and gutters replaced and handling all my questions!

    Reply from the business

    Thank you for your wonderful feedback, Faith! We're thrilled to hear that Brandon provided you with exceptional service and attention to detail.

  • 5 out of 5Kim MacCloskey2 weeks ago

    We worked with Eddie D., who took care of EVERYTHING for us! He went the extra mile for us with the insurance company and made sure that all damage, even cosmetic damage, was taken care of promptly. Our roof was replaced in one day, even though it was a big roof. Eddie’s crew did the repairs expertly, even removing our solar panels to replace our metal barn roof, and then replacing the solar without a hitch! If you ever need roofing, siding or gutters done and you want it done right and right away, call Eddie at Bufalo! You. Can rest easy knowing it’ll be done right!

    Reply from the business

    Thank you for the excellent feedback, Kim! We're thrilled to hear that Eddie knocked it out of the park going the extra mile. We strive to make the insurance process as easy for homeowners as possible since we know it can be very complex and stressful at times. Building lasting relationships with our clients is important, and we look forward to helping you with any of your future contracting needs if they arise. We appreciate your recommendation.

  • 5 out of 5Annette DeYoung2 weeks ago

    Been a great experience so far with Bufalo and Brandon. Work is high quality.

    Reply from the business

    Annette, We can not thank you enough for sharing your great experience with Brandon and Bufalo Contracting. Thank you for your business.

  • 5 out of 5Tommy Duval2 weeks ago

    We had a great experience with Bufalo after the storm came through and damaged our roof. Brandon Jones was awesome to work with. He made the whole process so much easier, especially when our insurance company kept giving us headaches. He was always quick to answer questions, kept us updated, and helped make sure everything got taken care of. One thing that really stood out was how fast they got us scheduled. We were one of the first houses on our block to have our roof replaced after the storm, which was a huge relief. Because they were so great we are going through them for our siding as well! The crew did a great job, cleaned up well, and the whole experience was way less stressful than we expected. If you need a roofing company that takes care of its customers, I’d definitely recommend Bufalo. Thanks again to Brandon and the team!

    Reply from the business

    Thank you for the review and feedback Tommy. We're thrilled to hear about your great experience you had with Brandon and the excellent service he provided. We strive to make the insurance process as easy for homeowners as possible since we know it can be very complex and stressful at times. We appreciate your recommendation and look forward to servicing you again with your siding.

  • 5 out of 5Mike Brandi2 weeks ago

    Bufalo Contracting just finished siding our house and it turned out beautiful. Eddie was great to work with, clear, responsive, and made the whole process easy. The crew showed up when they said they would, kept the place tidy, and paid attention to the details. I’d gladly recommend them.

    Reply from the business

    Mike, thank you for your wonderful feedback! We're thrilled to hear that Eddie provided you with exceptional service and that our crew was efficient and respectful during the construction process. Your house looks amazing! We appreciate your recommendation.

The latest post from this business

Posted by Bufalo Contracting to their own Google profile 13 days ago. Their words, not ours.

2026 Free Roof Announcement: Congratulations to the winners of Buffalo Contracting’s 2026 Rockford Home Show Giveaway! We’re excited to celebrate Marty Feldhaus of Davis Junction, winner of a FREE roof; Eric Kunde of Roscoe, winner of FREE siding; and Ron Timmerman of Poplar Grove, winner of FREE gutters. We truly appreciate the support of our community and look forward to helping more homeowners improve and protect their homes with quality craftsmanship and exceptional service.Jun 5, 2026

What Bufalo Contracting says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…Guaranteed Work. Bufalo Contracting is proud to…”

  • States a founding year

    “…Bureau (BBB) and have been accredited since 2011 with 0 customer complaints. View…”

  • Free estimates

    “…Request Free Inspection Request Free Inspection First Name*…”

  • 24/7 emergency call-out

    “…Call us 24/7. Home About FAQ Careers Resources…”

  • Mentions the BBB

    “…EST LOCAL ROOFING CONTRACTOR We hold an A+ rating with the Better Business Bureau (BBB)…”

Other roofers in Rockford

Ranked by how many ratings Google has counted.

Other roofers we list in Rockford
Roofing contractor
Pro Restoration LLCroof replacement, gutters, insurance handling4.8383 ratings3.9% one and two star(815) 476-8151
Ideal Property Solutionsinsurance claims, gutters, hail damage repair4.9295 ratings2.7% one and two star(815) 597-0707
RPM Contracting LLCgutters, insurance claim assistance, gutter replacement5.0191 ratings0.5% one and two star(877) 776-3981
Huskie Exteriors Incgutters, siding, gutter replacement4.9184 ratings1.1% one and two star(815) 519-3237
Castle Contractinginsurance claim assistance, courteous staff, easy process4.9155 ratings1.9% one and two star(877) 512-4207
Top Notch Roofing & Exteriors, INC.gutters, timeliness, siding replacement4.9115 ratings1.7% one and two star(815) 721-4666

All roofers in Rockford →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 493 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 492, of which 437 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.