Roofing contractor
Ideal Property Solutions
929 S Alpine Rd #201, Rockford, IL 61108
- Google average
- 4.9
- Ratings counted
- 295
- One and two star
- 8 of 295(2.7%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Ideal Property Solutions, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 282 | 96% | |
|---|---|---|---|
| 4 | 5 | 2% | |
| 3 | 0 | 0% | |
| 2 | 3 | 1% | |
| 1 | 5 | 2% |
About typical — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Ideal Property Solutions, most recent first.
- 1 out of 5christopher spilotrosa year ago
Would never recommend! They must all be relatives that gave good reviews! They’ve been stringing me …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Chien Saevanga year ago
Chong Cho drove up and approached us after a hail storm. Checked out my roof and said it needed replacement. I gave him my info and he made a claim through my insurance after I called him minutes after leaving my home to not call the insurance to do anything yet as I wanted a second opinion from a local contractor. I called him twice and he didn't pick up. Suddenly I get an email that I had a claim filed. He conveniently drove back minutes after my attempts to contact him, only to hammer his sign into my yard. I tried calling and texting him multiple times with no answers to talk about the adjustor the insurance company was sending out. No call back, no texts. Be careful. I'll be using a local roofing company.
- 1 out of 5christopher spilotros2 years ago
Would never recommend! They must all be relatives that gave good reviews! They’ve been stringing me along for weeks! Said they contacted my insurance co . Weeks later I called my insurance co. To find out they’ve never heard of ideal property solutions. Have never been contacted by them.
- 2 out of 5LT DEdited 3 years ago
This company put a new roof on but since then been having problems. They take shortcuts which leads to needing further fixes down the road. They try to make up for it but so far on the third try to fix leaking areas and no ideal solution. …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Mom Torres3 years ago
Called for an estimate and they never showed up
- 1 out of 5REQUESTED VIDEOEdited 4 years ago
2nd response to owner Cho told us that you are his BOSS and he can't tell YOU WHAT TO DO. We waited for you to show up and you wouldn't. I called and texted you, you ignored me. You can't fix a roof when it's raining I won't allow you to do any further repairs. You and your crew installed the roof and vents wrong. You didn't have a permit for any of the work. Response to owner: You didn't pull a permit to do ANY work on our home, so why would we allow you back? All the other inspectors easily spotted the leaking and the problem without going into the attic in addition to all the other issues with your installation. What qualifications do you have to conduct wind experiments in attics? Since YOU are the professional, why wouldn't YOU know that those vents were incorrect? Yes, I'm immunocompromised. You and everyone that works for you EXCEPT our rep.CHO DIDN'T adhere to Covid regulations. Why would I allow you into my home, only to spend hours sanitizing after? Would you pay my medical bills if I were to get sick? Our rep.Cho has always answered our calls and texts. He has always been a professional. He even called us from the hospital after he had a heart attack. You Dan, are the only person who has avoided our calls and ignored us. Why did YOU make appointments only to not show up and not call? You had siding delivered, without permission or appointment for installation and wanted people without a permit to tear up our home in the middle of winter with two FEET of snow and ice on the ground.. We looked out one morning and there was siding. When your installer showed up, in December, he said he was incapable of even doing the installation because YOU DIDN'T BOTHER to tell him how tall our house is and he agreed that it would be too dangerous too install in winter. Not to mention that his 1 other crew member had Covid. THERE WAS NO APPOINTMENT THAT WE CANCELLED EVER! The wrong color was pointed by the GAF INSPECTOR, not us. So why Dan, would we tru
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claims22
- gutters18
- hail damage repair13
- siding replacement10
- gutter replacement10
- new roof6
- seamless process4
- honest staff3
- free gutter2
- free roof2
- fascia replacement2
Other reviews we hold
14 more of the 203 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Amber Settersten3 hours ago
I would recommend to everyone just a bunch of great guys to work with
- 5 out of 5gary goetzman4 weeks ago
Great people and prices
- 5 out of 5Joan Kaupera month ago
Good hob
- 5 out of 5jeylaani yussufa month ago
Great job Cho
- 5 out of 5Diamond Golden2 months ago
Amazing guys to work with Cho and John was great
- 5 out of 5saiyanGOD84162 months ago
very happy with the experience
- 5 out of 5Mauricio Mejia3 months ago
Way to go amazing team and a create company
- 5 out of 5Bradley Martin3 months ago
Amazing just great people
- 5 out of 5tyler martin3 months ago
Way to go great job the entire team
- 5 out of 5Mavel Ferrera3 months ago
Great jobs was an understatement very professional and competitive price John did an amazing job
- 5 out of 5Tom Adams3 months ago
Amazing team to work with
- 5 out of 5Nicole HarkinsEdited 3 months ago
My brother recommended Ideal Property Solutions to me and I couldn't be more pleased with their professionalism. Thank you for being honest and upfront with the entire insurance process. Shawn was amazing helping me through the process.
- 5 out of 5Nelson RamirezEdited 10 months ago
They did a great job
- 5 out of 5Dan Larson11 months ago
Cho did a terrific job communicating and completing the job, working with my insurance company to make the job painless and stress free!
What Ideal Property Solutions says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…FREE Quote CALL NOW Se Habla Español Licensed, Bonded and Insured OSHA Compliant…”
License number shown
“…IL License # 104 018093 WI License # 042000388, #903 - DCFR Privacy Policy Wisconsin…”
Insured
“…W Se Habla Español Licensed, Bonded and Insured OSHA Compliant…”
Bonded
“…CALL NOW Se Habla Español Licensed, Bonded and Insured OSHA Compliant…”
Warranty offered
“…Free Estimates | 30-Year Warranty on Labor & Materials | Free Roof…”
Free estimates
“…Schedule a FREE Quote CALL NOW Se Habla Español Licensed…”
Financing available
“…Financing options are available, and Ideal Property…”
24/7 emergency call-out
“…We're available 24 hours a day, 7 days a week, so give us a call…”
Their site also states: states years in business.
Other roofers in Rockford
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Bufalo Contractinggutters, siding replacement, gutter replacement4.8493 ratings3.7% one and two star(779) 368-0256 | 4.8 | 493 | 3.7%18 of 493 | (779) 368-0256 |
| Pro Restoration LLCroof replacement, gutters, insurance handling4.8383 ratings3.9% one and two star(815) 476-8151 | 4.8 | 383 | 3.9%15 of 383 | (815) 476-8151 |
| RPM Contracting LLCgutters, insurance claim assistance, gutter replacement5.0191 ratings0.5% one and two star(877) 776-3981 | 5.0 | 191 | 0.5%1 of 191 | (877) 776-3981 |
| Huskie Exteriors Incgutters, siding, gutter replacement4.9184 ratings1.1% one and two star(815) 519-3237 | 4.9 | 184 | 1.1%2 of 184 | (815) 519-3237 |
| Castle Contractinginsurance claim assistance, courteous staff, easy process4.9155 ratings1.9% one and two star(877) 512-4207 | 4.9 | 155 | 1.9%3 of 155 | (877) 512-4207 |
| Top Notch Roofing & Exteriors, INC.gutters, timeliness, siding replacement4.9115 ratings1.7% one and two star(815) 721-4666 | 4.9 | 115 | 1.7%2 of 115 | (815) 721-4666 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 295 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 293, of which 203 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.