Roofing contractor
TN Quality Roofing & Siding
209 N Horton Pkwy, Chapel Hill, TN 37034
Listed under Columbia, TN
- Google average
- 5.0
- Ratings counted
- 172
- One and two star
- 2 of 172(1.2%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for TN Quality Roofing & Siding, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 170 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for TN Quality Roofing & Siding, most recent first.
- 1 out of 5Bernadette Davis2 years ago
Sales guy came out to quote my roof. All he was interested in was making it an insurance claim. I did not to do that all I wanted was for him to quote a new roof. He quickly said I'll my best, it all depends on what the insurance want to pay. He wouldn't stop. Omg what a nightmare. Rude unprofessional arrogant awful. Don't waste your time on this company. Horrific experience and a waste of my time.
Reply from the business
We are terribly sorry to hear of your experience with us. We strive to provide all of our customers with a top-notch experience and it appears we missed the mark here. I did check our system and it looks like we had emailed you a quote for … More
- 1 out of 5Michael Tomlin2 years ago
Extremely rude knocking my entire neighborhood's doors after finding one house with storm damage
Reply from the business
Hey Michael, We apologize for any inconvenience we may have caused you. When we find storm damage in a neighborhood we try to help as many people as possible. We understand that most people don’t feel comfortable climbing on their own roofs so we knock doors to inform the neighbors of the reported storm damage and to see if they would like a complimentary free roof inspection. We are not selling anything at the door. If you would like to contact us directly and give us your direct address we can put you in our system as “not interested” so none of our guys will knock on your door again. Feel free to reach out to me directly anytime on my cell 615-336-5507. Thank you, Trevor Brunsvold (Owner)
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters23
- gutter replacement19
- inspection14
- siding replacement12
- pleasant staff9
- fascia repair8
- insurance claim assistance8
- fair pricing8
- color options5
- damage repair5
- efficient crew5
- metal roof installation4
- knowledgeable consultant2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Beau Blackwell3 days ago
Outstanding Service from TN Quality Roofing I can’t say enough good things about Trevor with TN Quality Roofing. From start to finish, he demonstrated outstanding professionalism, reliability, and attention to detail. He was knowledgeable, courteous, and made sure every question and concern was addressed throughout the process. Trevor went above and beyond to ensure the job was done right, and his commitment to quality really stood out. It’s refreshing to work with someone who takes pride in what they do and genuinely cares about providing excellent service. I highly recommend Trevor and TN Quality Roofing to anyone looking for a roofing company they can trust. Outstanding performance, professionalism, and customer service from beginning to end!
- 5 out of 5josh tipps4 days ago
I’ve had good experiences both times I’ve had to use these guys. They do great work and always have good attitudes when they show up. They are always on time too.
- 5 out of 5Ary Kritzer5 days ago
Shay was easy to talk with. Clear with communicate, thank you
- 5 out of 5John Brucea week ago
Sam was great. Provided estimates and answered my questions. I feel that I received a great value for a reasonable price. Highly recommend TN Quality Roofing.
- 5 out of 5Brandon Rowella week ago
Shay was very professional and ga e me great detailed quotes
- 5 out of 5Clinton Mullen2 weeks ago
Jacob did a great job inspecting and getting our report over to us. He even created a second quote with different info after we requested. He went above and beyond. Would always recommend TN Quality.
Reply from the business
We appreciate your feedback! We are glad Jacob provided excellent service. Thank you for recommending us.
- 5 out of 5Keenan O'Connor2 weeks ago
Jacob did an awesome job in compiling and creating a fair and reasonable quote. He was on time and extremely helpful and knowledgeable. Would recommend doing business with him in the future.
Reply from the business
We're thrilled Jacob provided such an excellent experience! Thank you for your recommendation.
- 5 out of 5Billy Cooka month ago
Shay came out and was great to deal with, very professional and easy to talk to.. very helpful.
Reply from the business
Thank you for your kind feedback! We're delighted to hear about your positive experience.
- 5 out of 5Shannon Mahoneya month ago
Shay was pleasant to work with and very knowledgeable. We have had many quotes from roofers and he was able to really focus on our needs, cut out things we didn't need and ensure we were provided a fair and accurate quote for current market.
Reply from the business
We're so glad Shay focused on your needs and provided a fair, accurate quote! Thank you for your kind words.
- 5 out of 5Pam Eastmana month ago
Excellent work performed and customer service as well. Trevor was a pleasure to work with and worked hard to get my insurance company onboard.
Reply from the business
We appreciate your feedback! Glad Trevor could assist you and secure your insurance approval.
- 5 out of 5Laurie Hartleya month ago
Jackson b was very friendly and professional. He explained everything in detail and provided great service! Highly recommend!
Reply from the business
We appreciate your feedback and are glad Jackson provided excellent service! We'll share your kind words with him.
- 5 out of 5Michael Creque, Jr.a month ago
Our company manages multiple commercial rooftops throughout Tennessee, and every project goes through a competitive bidding process as part of our standard operating procedures. We’ve worked with numerous contractors over the years, so earning a place on our short list is no small accomplishment. We were first introduced to Trevor several years ago through an employee who had used him on a residential project. Since then, he has consistently proven to deliver the best overall value—not necessarily the lowest price, but the best combination of quality, service, communication, responsiveness, professionalism, and integrity. Trevor’s communication is exceptional. Whether by phone, text, email, video, or in person, he adapts to what the project requires and explains things in a way that’s easy to understand. More importantly, he approaches every conversation as a consultant first and a salesperson second. His goal is to help you make the right decision, even if that decision isn’t with him. The most recent example reinforced exactly why Trevor continues to be our first call. While visiting my in-laws on a Sunday, they were sharing the bids they had received for a roofing project and the uncertainty they still felt about moving forward. They were planning to sign with another contractor the following day but still had several unanswered questions. I asked Trevor if he would be willing to review the proposals—not to win the project, but simply to help them better understand their options. Despite it being Sunday, Trevor promptly reviewed the proposals, answered their questions, and provided clarity with absolutely no sales pressure. His willingness to help gave my in-laws enough confidence to pause their decision and invite him to inspect the property. He came out the very next day, thoroughly evaluated the project, answered every remaining question, and ultimately earned their business. That experience perfectly reflects why Trevor remains on our short list for eve
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your kind words. We appreciate your business and look forward to future projects.
- 5 out of 5Kendra RichardsonEdited a month ago
I am so grateful to have entrusted my siding replacement to these guys. I also got my front porch redone and had the gutters replaced. It was a great experience. Tyler, the project manager, was absolutely wonderful at communicating with …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your excellent feedback! We're delighted you had a great experience with your siding, porch, and gutters.
- 5 out of 5Joyann Lokker2 months ago
I have nothing but good things to say about our experience! While we had an extremely easy problem, Jacob was patient and thorough with his explanation, even took the time to talk to my husband on the phone to explain it all. As a stay at …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We appreciate your kind words and are glad Jacob provided excellent service. Thank you for your recommendation.
What TN Quality Roofing & Siding says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Contractors in Chapel Hill Choosing licensed and insured roofing contractors in…”
Insured
“…in Chapel Hill Choosing licensed and insured roofing contractors in Chapel Hill…”
Warranty offered
“…Responder Discounts 5-Year Workmanship Warranty Fully Licensed and Insured Free…”
Free estimates
“…Schedule a FREE inspection now! Our Roofing Services TN Quality…”
24/7 emergency call-out
“…- 8:00 AM - 12:00 PM Sun. - CLOSED Emergency service available. Please call for more…”
Other roofers in Columbia
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Anchor Roofingroof replacement, insurance claim assistance, thorough inspection5.0213 ratings0.5% one and two star(615) 478-4419 | 5.0 | 213 | 0.5%1 of 213 | (615) 478-4419 |
| Red Beard Roofinginspection, polite staff, insurance claims5.0207 ratings0.5% one and two star(615) 680-7663 | 5.0 | 207 | 0.5%1 of 207 | (615) 680-7663 |
| 7H Roofing and Constructioninsurance claim assistance, new roof, gutter replacement5.0176 ratings0.6% one and two star(931) 309-7409 | 5.0 | 176 | 0.6%1 of 176 | (931) 309-7409 |
| Roof Systems Inckind staff, commercial roofing, storm damage repair4.8106 ratings3.8% one and two star(931) 398-5977 | 4.8 | 106 | 3.8%4 of 106 | (931) 398-5977 |
| Ritco Group Incclean up, new roof installation, fast response4.998 ratings1.0% one and two star(931) 208-2329 | 4.9 | 98 | 1.0%1 of 98 | (931) 208-2329 |
| Legacy Exteriors LXIsiding repair, smooth process, responsive staff4.985 ratings3.5% one and two star(615) 810-6789 | 4.9 | 85 | 3.5%3 of 85 | (615) 810-6789 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 172 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.