Roofing contractor
Roof Systems Inc
202 Nicholas Long Dr, Columbia, TN 38401
- Google average
- 4.8
- Ratings counted
- 106
- One and two star
- 4 of 106(3.8%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Roof Systems Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 98 | 92% | |
|---|---|---|---|
| 4 | 4 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 4% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Roof Systems Inc, most recent first.
- 1 out of 5Vin2 weeks ago
Ran into this guy today and he was very rude and unprofessional. Would not do business here.
- 1 out of 5William Sutherland3 weeks ago
I would not recommend this company. In my experience, they seemed more interested in collecting payment than actually fixing the problem. Last year, I paid nearly $1,000 to have flashing installed after they inspected my roof. Less than a year later, after only a mild rainstorm and with no additional damage or noticeable wear, my roof leaked near the exact area of their repair. The leak caused extensive damage to my living room ceiling. When an inspector from the company returned, they identified the source of the leak near the area where they had previously performed the repair. This confirmed that the original inspection failed to identify the actual problem. I paid for a repair that did not address the real issue, and now I’m left with a damaged ceiling and additional repair costs. Based on my experience, I cannot recommend this company. If you’re looking for a contractor who will correctly diagnose and fix the problem the first time, I would look elsewhere.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- kind staff15
- commercial roofing3
- storm damage repair3
- fast process3
- honest pricing3
- installation team3
- metal roof repair2
- metal fascia repair2
- polite roofers2
- residential roofing2
Other reviews we hold
14 more of the 91 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Suzannaa week ago
Great service and a great group of professionals to work with! They did a fabulous job!
Reply from the business
Thank you so much! It was a pleasure to serve you!
- 5 out of 5Taylor Duberry3 weeks ago
Good work and quality work , Great people to work with Tyler and Isiah very helpful .
Reply from the business
Thank you so much! It was our pleasure to serve you!
- 5 out of 5lynette newharta month ago
This is the BEST company for your roof. Isaiah is operations leader and goes out of the way to make everything perfect. Communicates through the whole process, is respectful, kind, good eye contact, and left our area perfectly clean. The …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Ms. Newhart!
- 5 out of 5Cassandra Dowda month ago
Tyler and Justin were great at communicating and easy to work with. The crew did a great job finishing out our porch ceiling and soffets with professional skill. This is the second job they've done for us, and we would definitely call them again!
Reply from the business
Thank you Ms. Dowd! It was our pleasure to be able to serve you again!
- 5 out of 5Polly Olivera month ago
I have only praise for the entire Roof Systems Inc. team that we worked with in replacing our roof! When I found out that our 9 year old Tamko Heritage shingles were questionable, I contacted Tyler at RSI and asked that they come take a look at the shingles to be certain that they needed replacing. Tyler Brewer and Justin Fry responded quickly to my request, and have walked through the entire process with me, assisting me with filing a claim with Tamko and seeing the job to completion! Isaiah Velasquez and his crew completed the job in one day!! They did phenomenal job, and stayed until the last piece of trash and the last nail was picked up, assuring me that the neighbors’ children wouldn’t step on a stray nail! I highly recommend RSI if you or someone you know are looking for quality roofing work from start to finish!!
Reply from the business
thank you so much Ms. Oliver - it was our pleasure to serve you!
- 5 out of 5Lori Crowe3 months ago
RSI - Roof Systems Inc. did an excellent job from start to finish. They repaired the metal fascia on my home. When Tyler came out to review what needed to be done he was very knowledgeable, professional, and personable. Through the …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5RuthAnn Sandberg5 months ago
They did an excellent job on our roof repairs matching our roofing shingles perfectly. Very friendly and professional.
Reply from the business
Thank you Ms. Sandberg for letting us serve you!
- 5 out of 5Tri-Nette Casimier5 months ago
RSI Roof Systems did an incredible job with the roof repair at the Maury Alliance office. The entire process was incredibly fast, and their communication was top-notch from start to finish. A huge thanks to Tyler, Justin, and Ben for their …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for allowing us to serve you! We love Maury Alliance and their impact in our community!
- 5 out of 5Bill Benz5 months ago
They delivered as promised on time Great workmanship. My new roof looks spectacular. I highly recommend this company.
Reply from the business
Thank you Mr. Benz. It was our pleasure to serve you!
- 5 out of 5Jeffrey Head8 months ago
Did a great job capping off my 200 year old chimney. We use gas logs and now it's noticeably warmer in the house.
Reply from the business
Thank you Mr. Head - it was our pleasure to serve you!
- 5 out of 5Darcy Trela8 months ago
RSI has done a wonderful job to our roof in Manchester TN . I can recommend the quality of work that has been done to any company that is interested in roof repair or roof replacement. The demonstrated professionalism from beginning through the end of the project was top notch. Timing and commitment dates until completion of the project were kept to date. Communication and accommodations to our needs were promptly met . Truly a pleasant experience to have worked with RSI on this project.
Reply from the business
Thank you Mr. Trela, it was a pleasure to work with you all and we look forward to future opportunities!
- 5 out of 5Donna Peach8 months ago
The young men were honest, professional & easy to work with. They showed up when they said they would & finished the work in a timely manner & cleaned up the yard well. We were pleased with their work.
Reply from the business
Thank you Ms. Peach! It was our pleasure to serve you!
- 5 out of 5Spencer Brooks11 months ago
Great service and easy to deal with.
Reply from the business
Thank you! It was a pleasure to serve you!
- 5 out of 5Dorothy Parteea year ago
RSI is the best. The staff is kind and explains every step. They do excellent work and cleans up after the job. They are professional and I highly recommend RSI.
Reply from the business
Thank you so much Mrs. Partee! We all enjoyed working with you as well, start to finish!
The latest post from this business
Posted by Roof Systems Inc to their own Google profile 15 days ago. Their words, not ours.
Need roof repairs in Franklin, TN? Roof Systems Inc provides professional roofing services to help homeowners address leaks, storm damage, and other roofing concerns before they become bigger problems. Our team proudly serves Franklin and surrounding Williamson County communities. Contact Roof Systems Inc to discuss your roofing needs.6 days agoCall now
What Roof Systems Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…These roofs carry a non-prorated warranty which covers winds up to 120 mph and…”
States years in business
“…newer to the roofing industry, brings more than 20 years of experience in people, operations…”
Other roofers in Columbia
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Anchor Roofingroof replacement, insurance claim assistance, thorough inspection5.0213 ratings0.5% one and two star(615) 478-4419 | 5.0 | 213 | 0.5%1 of 213 | (615) 478-4419 |
| Red Beard Roofinginspection, polite staff, insurance claims5.0207 ratings0.5% one and two star(615) 680-7663 | 5.0 | 207 | 0.5%1 of 207 | (615) 680-7663 |
| 7H Roofing and Constructioninsurance claim assistance, new roof, gutter replacement5.0176 ratings0.6% one and two star(931) 309-7409 | 5.0 | 176 | 0.6%1 of 176 | (931) 309-7409 |
| TN Quality Roofing & Sidinggutters, gutter replacement, inspection5.0172 ratings1.2% one and two star(615) 378-2582 | 5.0 | 172 | 1.2%2 of 172 | (615) 378-2582 |
| Ritco Group Incclean up, new roof installation, fast response4.998 ratings1.0% one and two star(931) 208-2329 | 4.9 | 98 | 1.0%1 of 98 | (931) 208-2329 |
| Legacy Exteriors LXIsiding repair, smooth process, responsive staff4.985 ratings3.5% one and two star(615) 810-6789 | 4.9 | 85 | 3.5%3 of 85 | (615) 810-6789 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 106 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 106, of which 91 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.