Roofing contractor
Thomas Family Roofers LLC
198 Jonesboro Rd, Jonesboro, GA 30236
Listed under Forest Park, GA
- Google average
- 4.8
- Ratings counted
- 86
- One and two star
- 0 of 86(0%)
- Georgia median
- 1.4%
The first three are Google’s own figures for Thomas Family Roofers LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 70 | 81% | |
|---|---|---|---|
| 4 | 16 | 19% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Thomas Family Roofers LLC. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- choosing21
- home19
- inspection18
- warranty11
- nails8
- skill7
- plywood5
- schedule5
- led5
- heat5
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Marvin Hull2 hours ago
these roofers were great to work with. i had been going in circles with a few roofing contractors trying to get my roof replaced, and it was a real headache. then a friend recommended them. from the first call, everything felt organized and professional. the estimator showed up the next morning, was easy to talk to, and explained the roofing process in simple terms. he went over several shingle options, suggested a few helpful improvements for better roof performance, and gave a very fair price. there was a small delay before installation because the shingles we picked had to be special ordered, but they told us that ahead of time and kept us updated. in Jonesboro, clear communication like that really matters, especially with the heat and summer weather in ga. on install day, the crew arrived on time and got right to work. cesar and elias moved fast, but they still paid attention to the details. the roof was finished in just two days, and the cleanup was excellent. they did a full sweep of the yard and patio areas, and one worker even used a large rolling magnet to pick up stray nails. after the job was complete, we noticed a couple of small items we wanted adjusted. we called, and jalen came out the very next day to take care of everything without any hassle. the whole experience was smooth, the workmanship looked solid, and i could not be happier with the final roof.
- 5 out of 5Jesus Huynh4 days ago
Severe storms earlier in the season caused major roof damage at my home, including missing shingles and leaks showing up on several ceilings. Because my roof is very steep and high, I could only spot a few damaged areas from the ground. I …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Sabrina Weeksa week ago
Affordable roof replacement with excellent materials and service from Thomas Family Roofers Llc. I’m very happy with the whole roofing job. My roof was old and ready to be replaced, so Cesar came out to inspect the attic for water damage and also got up on the roof for a full check. They found a few sheets of damaged plywood and replaced them before installing the new roof. I also had new gutters and gutter guards added, and the total price still felt very fair for the amount of work completed. The crew did a great job from start to finish. Everything was handled in a professional way, and the workmanship looked solid and clean. Jordan came back the next day for a final inspection to make sure the roofing work was done right and that everything was in good shape. Communication was quick, they showed up when expected, answered all my questions, and made the whole process easy. In GA heat and storms, it feels good to have a strong new roof that looks great and adds peace of mind. I would definitely recommend this roofing company.
- 4 out of 5Scott Ochoa2 weeks ago
We hired a roofing contractor for a full roof replacement and new gutter work at our home, and we are very pleased with both the service and the final results. Ruben met with us several times to go over roofing material choices, ventilation …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Garrett Freeman2 weeks ago
We are very happy with the roofing service from Thomas Family Roofers Llc. We had just moved into our home when heavy rain exposed a roof leak, and Danny answered right away. He came out the next day, inspected the roof, and repaired the problem quickly. He was professional, easy to work with, and truly stood behind the warranty. After another strong rain, he returned promptly to make a final adjustment and make sure the repair was fully sealed. Since then, the roof has stayed dry with no more leaks. We really appreciate the fast response, honest work, and dependable roofing support, and we plan to use them again for any future roof repairs or maintenance.
- 5 out of 5Aria L2 weeks ago
It took me quite a while after my first roofing estimate to decide to move forward with a full roof replacement, but I’m very glad I did. I chose an impact-resistant shingle roof, and it looks great on my home. The roofing crew arrived on …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Evan Lopez3 weeks ago
jalen was amazing and really helped me understand the whole process of replacing my hail-damaged roof and gutters. i had never filed a homeowners insurance claim before, so i knew very little about how roofing claims, inspections, and replacement work. Thomas Family Roofers Llc came out to my home in Jonesboro, checked the storm damage, explained each step in simple terms, and got everything moving in the right direction. On install day, the roofing crew arrived on time with all the materials and started work right away. they worked hard, stayed organized, and handled the tear-off and new roof installation with real care. I had to leave town later that same day, so it meant a lot knowing the job was in good hands. When i got back, the new roof looked excellent, the gutters were done well, and the whole property was clean with no nails or debris left behind. The gutter team was also fast, professional, and easy to work with. Overall, the service was smooth from inspection to final cleanup, and the communication stayed clear the entire time. I would gladly use them again for other exterior projects around my home.
- 5 out of 5Louise Obrien4 weeks ago
Jordan and his roofing crew did an excellent job. They stayed in touch the whole time and kept us updated, even with a full schedule. We were really impressed with how quickly they got our roof replacement on the calendar and how fast the …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ruben Garrisona month ago
I own two rental homes in Jonesboro and nearby areas. Late one night, I had a roofing problem at one of the properties during a heavy rain, and water was leaking into the house. I called several roofing companies, but none could help right …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5angelica penningtona month ago
The project manager who took care of my roof repair and hail damage was honest, skilled, and very easy to work with. Over the years, after several storms in Jonesboro, he checked my roof more than once and was upfront when there was no …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Grace Fernandeza month ago
I had roofing work done after a strong storm blew shingles off my roof, and more recent heavy rain around Jonesboro exposed a leak in the laundry room from an older addition. Water even collected in the light fixture, so I knew I needed a reliable roofer fast. They came out quickly, inspected the roof, explained the problem in simple terms, and gave me a clear quote that stayed the same. The finished roof looks great, and the whole job was handled in a very professional way. They also roofed a storage shed and the dog house, which made everything match nicely. After completing the roof, they installed new gutters for me too, and the full system looks clean and well done. The crew worked hard, kept the area organized, and paid attention to detail from start to finish. I would gladly use their roofing services again and would recommend them to anyone needing roof repair, shingle work, or gutter installation.
- 4 out of 5Lila Levinea month ago
We did our homework and got four roofing quotes. The materials were all solid, the prices were competitive, and the warranties were similar, so what really stood out was who showed up on time, who answered questions quickly, and who gave a …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Louis Murilloa month ago
Elias is a very professional and honest roofer. I had a flat skylight leaking near one corner after a hard rain, and several roofing contractors looked at it but could not find the true source of the problem. One of them even suggested replacing all of the skylights without ever getting up on the roof. Then Elias came out, did a full roof inspection, and found the issue. It was a small roofing detail that seemed unrelated at first, which is probably why the others missed it, but it was actually what caused the leak around the skylight. The next day, Elias and his crew returned to complete the roof repair. He took photos during the work and after the job was finished, walked me through each step, and explained everything in simple detail. He also answered all of my questions clearly and made the whole process easy to understand. It was clear he cared about doing the repair the right way instead of pushing a bigger job that was not needed. I really appreciate the honest assessment, quick response, and quality roofing service. The repair was handled professionally, and I feel much more confident about my roof and skylight now. I would absolutely recommend Elias to anyone needing reliable roof leak repair, skylight flashing work, or general roofing help.
- 5 out of 5gerald portera month ago
We worked with cesar, who made the whole roofing process easy and stress free. He helped with the insurance claim and explained which shingle option would work best for our roof in Jonesboro. The roofing crew arrived on time, worked very …
Google cut this review short. The full text is on their Google profile.
Other roofers in Forest Park
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Perry Brothers Roofing LLCstanley, inspection, property4.8117 ratings0% one and two star(470) 400-4747 | 4.8 | 117 | 0%0 of 117 | (470) 400-4747 |
| Porter & Sons Roofinghome, leak, inspection4.982 ratings1.2% one and two star(470) 400-0414 | 4.9 | 82 | 1.2%1 of 82 | (470) 400-0414 |
| Southern Specialty Contractor LLCcourteous staff, fair pricing, sidings4.977 ratings1.3% one and two star(678) 583-9530 | 4.9 | 77 | 1.3%1 of 77 | (678) 583-9530 |
| All Seasons Roof and Repairroof replacement, cleanup, efficient workers5.039 ratings0% one and two star(404) 680-6777 | 5.0 | 39 | 0%0 of 39 | (404) 680-6777 |
| Mid-South Roof Systemsjob4.532 ratings9.4% one and two star(404) 361-5154 | 4.5 | 32 | 9.4%3 of 32 | (404) 361-5154 |
| LookUp Roofingclean up, leak, new roof4.727 ratings7.4% one and two star(404) 552-5726 | 4.7 | 27 | 7.4%2 of 27 | (404) 552-5726 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 86 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.