Roofing contractor
Thomas Family Roofers
245 Old Meramec Station Rd, Manchester, MO 63021
Listed under Chesterfield, MO
- Google average
- 4.8
- Ratings counted
- 127
- One and two star
- 0 of 127(0%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Thomas Family Roofers, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 105 | 83% | |
|---|---|---|---|
| 4 | 22 | 17% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Thomas Family Roofers. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- project40
- insurance25
- crew18
- siding14
- hail storm13
- warranty11
- wind11
- skilled10
- skylights9
- color9
Other reviews we hold
14 more of the 127 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5bailey mcclurea week ago
The roofing crew noticed missing shingles and clear wind damage on our roof and took the time to explain the issue when they caught me at home. They walked us through the insurance process, met with the adjuster during the roof inspection, …
Google cut this review short. The full text is on their Google profile.
- 4 out of 5mason morana week ago
Thomas Family Roofers replaced our old leaking skylights and made the whole roofing project easy from start to finish. i cannot say enough about the great work they did. brody and james worked hard all day in the summer heat and took great care inside the house by covering our bureaus and floors. They explained each step clearly, kept us updated, and made sure the new skylights and shingle color matched perfectly with the rest of the roof. The estimator gave us full details about the job and final cost, and the office staff was helpful and organized. The crew was friendly, professional, and very hardworking, and the cleanup after the roof work was amazing. we were truly pleased with the service and would highly recommend them to anyone needing skylight replacement, roof repair, or other roofing needs in Manchester. it was a smooth experience, and the finished work looks excellent. this was a job well done.
- 5 out of 5Daisy Russell2 weeks ago
brody and james are great at what they do. i had a slow roof leak that i did not notice at first because of a bad roof replacement on a nearby home by another contractor. brody and james came out quickly, found the issue, and fixed it right away. they were friendly, professional, and very helpful through the whole process, sending clear invoices and roof photos so we could handle reimbursement with the other contractor. their communication was solid, the repair work was clean, and everything was explained in simple terms. i will definitely call them again for any future roofing repairs or roof service needs. i highly recommend them for any roofing work.
- 5 out of 5Jodi Bonillaa month ago
They did an excellent job on our roof and chimney repair work. From the first estimate to the final walkthrough, the whole roofing process was handled with real care and professionalism. James was friendly, easy to reach, and took time to …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Terry Herringa month ago
Thomas Family Roofers has helped with several projects at our home, and each one was handled with real care and skill. We first called them about a roof leak and water getting in around one of our windows. They found the source, fixed the …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5B Pettya month ago
I can’t say enough good things about James and his roofing crew. They did an excellent job putting on my new roof and installing skylights, and the whole project turned out great. I needed a fast turnaround, and they were able to fit me into the schedule and finish the roofing work quickly without cutting corners. Everything looks clean, solid, and professionally done. What really stood out was how helpful they were beyond the main roofing job. While I was waiting on another contractor to handle the siding, the house wrap came loose in the wind and exposed the wood right before rain was expected in Manchester. Even though that was not part of their roofing contract, James sent a crew out early the next morning to secure the wrap and protect the house. That kind of service, care, and quick response is hard to find. I truly appreciate James and the crew and would highly recommend them for roofing and exterior work.
- 5 out of 5brody reida month ago
Thomas Family Roofers put the first roof on our new home, and when hail and strong wind later damaged the shingles, we got several estimates from local roofing contractors before choosing them again. Their professional approach, clear communication, and solid workmanship made the decision simple. Our house is more than 5,000 square feet with six different roof pitches, so we needed an experienced roofer who could handle a complex tear-off and full roof replacement the right way. The crew removed the old shingles, installed the new roofing system with care, and paid close attention to detail from start to finish. It also gave us confidence knowing their trained team handled the work instead of subcontracting it out. If you need a roofing company for storm damage repairs or a new roof, they offer quality work, fair pricing, and dependable service.
- 5 out of 5L Mcguire2 months ago
We picked this roofing company after seeing their reroof work in our neighborhood and hearing good feedback from nearby homeowners. One thing that really stood out was that the roofing crews were in-house and not subcontractors, which gave …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Gina Ramirez3 months ago
Dwayne was very quick to respond and came out right away to check our roof after I first reached out. He found poor workmanship from a previous roofing job and clearly explained our options for roof repair or a full roof replacement. We …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Alexa3 B3 months ago
From the first visit, Thomas Family Roofers made a strong impression with a friendly attitude and real roofing professionalism. Brody came out to inspect the roof, take measurements, and provide a clear estimate. The pricing was fair and competitive, and the proposal included a solid labor warranty along with quality shingles and roofing materials. The crew was easy to work with and flexible with scheduling when I needed to move the start date. They explained the roofing process well, set honest expectations, and arrived on time each day. During the job, James pointed out a few additional roof repairs that were hidden under the old materials, and everything was discussed clearly so we could agree on a reasonable cost before moving forward. The work area was kept organized, the installation moved along smoothly, and the finished roof looks great. I really appreciated the communication, value, and dependable service from start to finish. Overall, a 10 out of 10 experience for roof replacement, workmanship, and professionalism.
- 5 out of 5Lindsey Rush3 months ago
Brody came out and checked the roof and took time to walk me through the whole insurance process in a simple way. As a young homeowner, I really did not know what to expect with a roof claim, but Thomas Family Roofers made everything easy to understand. He answered all my questions with patience and professionalism and never made me feel bad for asking anything. At first, the insurance scope did not include the skylights, but they followed up and helped get that covered too, which made a big difference. Communication stayed strong from start to finish, and the roofing work was completed quickly with great attention to detail. The crew was friendly, respectful, and easy to work with. They kept me updated, handled the roof replacement smoothly, and made the whole experience much less stressful. The extra pizza from lunch was a funny bonus too.
- 5 out of 5Nevaeh Jacobs4 months ago
I called Thomas Family Roofers for an estimate to replace the wood-look fascia on the three front gables of my older home, and the whole process was smooth from start to finish. From the first phone call through the final cleanup, …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jason29 R4 months ago
My roof had been replaced a while ago by another company, but they didn’t do a good job. When a heavy rain came through, I started noticing a leak near the gutter. Brody from the roofing team came out to look at the problem and checked over …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5annette kane4 months ago
After we noticed a couple of roof leaks during a recent storm, I decided to call Thomas Family Roofers. They responded quickly and sent Dwayne out to inspect our roof. I was really impressed with how fast they got back to us. Dwayne took …
Google cut this review short. The full text is on their Google profile.
What Thomas Family Roofers says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Bonded · Insured · Licensed Thomas Family Roofers Experienced…”
Insured
“…Company for Manchester Bonded · Insured · Licensed Thomas Family…”
Bonded
“…Roof Repair Company for Manchester Bonded · Insured · Licensed…”
States a founding year
“…Louis Area Since 2008 Thomas Family Roofers is your…”
Other roofers in Chesterfield
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| ARS Constructiongutters, siding replacement, gutter replacement4.8408 ratings4.9% one and two star(844) 445-7663 | 4.8 | 408 | 4.9%20 of 408 | (844) 445-7663 |
| AMP Restoration & Roofinginsurance process, hail claim approval, siding replacement4.7378 ratings5.8% one and two star(636) 243-1744 | 4.7 | 378 | 5.8%22 of 378 | (636) 243-1744 |
| West County Roofing & Constructionprofessional crew, quick response, siding4.9280 ratings2.5% one and two star(636) 484-8000 | 4.9 | 280 | 2.5%7 of 280 | (636) 484-8000 |
| WCC Roofing Co.initial inspection, insurance claim assistance, gutter replacement4.8225 ratings2.2% one and two star(636) 226-4483 | 4.8 | 225 | 2.2%5 of 225 | (636) 226-4483 |
| Fuchs Roofinggutter replacement, insurance claim assistance, siding4.9213 ratings1.4% one and two star(636) 486-3939 | 4.9 | 213 | 1.4%3 of 213 | (636) 486-3939 |
| Home Perfect Exteriorsinsurance claim assistance, siding replacement, gutter replacement4.9191 ratings2.1% one and two star(636) 541-5191 | 4.9 | 191 | 2.1%4 of 191 | (636) 541-5191 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 127 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 127, of which 127 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.