Roofing contractor
The Roofing Master Hamilton
544 Upper James St, Hamilton, ON L9C 2Y4
- Google average
- 5.0
- Ratings counted
- 283
- One and two star
- 2 of 283(0.7%)
- Ontario median
- 2.9%
The first three are Google’s own figures for The Roofing Master Hamilton, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 278 | 98% | |
|---|---|---|---|
| 4 | 3 | 1% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
Lower than most — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for The Roofing Master Hamilton.
- 1 out of 5Jaclyn Costa6 years ago
I used this company cause of the reviews and to say It was bad would be the biggest understatement of 2020 Lacked professionalism, extremely rude, took forever to finish the job. End of the day it’s shingles but will not be recommending these guys to my worst enemies
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- answering questions37
- competitive pricing29
- thorough inspection12
- shingle installation9
- gutter guard8
- eavestrough replacement4
- roofing master3
- flat roof skills3
- plywood replacement2
- flashing replacement2
Other reviews we hold
14 more of the 89 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Craig Davidson4 days ago
Very happy with The Roofing Master. Replaced our shingles and topped up our insulation all in one day. Cleaned up after the work was completed.
Reply from the business
Wow, thank you Craig! We can't thank you enough for the 5 stars. Completing a full roof replacement right the first time is what we pride ourselves on, but making sure you feel that true, neighbourly care is just as important to our family business. We are incredibly grateful you trusted us with your home in Brampton. Best wishes from everyone at The Roofing Master family!
- 5 out of 5Yusha Abidia week ago
Great sales and execution team. Sales team clearly explained the process and the price. The execution team was very professional and finished the job in the communicated time.
Reply from the business
Hi Yusha, Thank you for the fantastic review! Knowing that our sales team gave you clear, upfront process details and our execution team completed your roof replacement and attic venting right on time means the world to us. Delivering efficient, professional service to our neighbours in Cambridge is what we strive for every day. We truly appreciate your business! Warmly, The Roofing Master Family
- 5 out of 5peter urbancika month ago
Roofing Master replaced our roof few weeks ago with Aaron's crew. Great job done, Aaron and his guys worked like well trained professional team, excellent communication with Myles, as well with Mike coming later to inspect the roof making sure nothing was overlooked. We were very happy with complete project and we would highly recommend this company to anyone looking for a roof replacement. Peter & Debbie, Ancaster.
Reply from the business
Hi Peter & Debbie, thank you so much for the wonderful 5-star review! I personally really enjoyed working and communicating with you both throughout the project. Aaron and his crew are fantastic, and Mike always makes sure every final detail is absolutely perfect during his inspections. We truly appreciate you trusting us with your roof replacement. It's always a pleasure helping out great homeowners right in our own backyard here in Ancaster. A huge thank you for your recommendation from myself, my brother, and the whole Roofing Master family!
- 5 out of 5Anita Blissa month ago
Mike from Roofing Master was great to work with. He was quick to respond, arrived when he said he would, and completed our roof repair efficiently. He was friendly, professional, and took the time to explain everything before getting started. It's hard to find contractors this reliable these days. I wouldn't hesitate to recommend Mike and Roofing Master to anyone needing roofing repairs.
Reply from the business
Hi Anita, Thank you so much for taking the time to leave us this wonderful 5-star review! As a family-owned business, we take great pride in delivering reliable, honest service, and we are thrilled to hear that Mike took such good care of you. We know how stressful needing a roof repair can be, which is why our team always prioritizes clear communication, punctuality, and efficiency. Your kind words about Mike's professionalism and reliability mean the world to our entire team. Recommendations from customers like you are the greatest compliment our family business can receive. If you ever need any more roofing repairs or general maintenance in the future, please don't hesitate to reach out. Thanks again for choosing Roofing Master! Best regards, The Roofing Master Family
- 5 out of 5Dan Compagnona month ago
The Roofing Masters just completed a roof install on my 40 yr old home. Dealing with Chris, Miles, John, Mike and the crew was a pleasure from beginning to end. The company’s approach was professional from the quote to the final inspection. Their installation crew was meticulous throughout all phases of the job…preparation, installation and clean-up. I got five different companies to quote my job and The Roofing Masters were middle of the pack… their pricing is competitive and fair. I highly recommend this company for your roofing needs.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Dan, thank you so much for taking the time to share such a detailed 5-star review! It was an absolute pleasure working on your 40-year-old home. Chris, John, Mike, and the entire installation crew are so proud to hear your kind words—we take a lot of pride in being meticulous from the initial quote all the way through to final clean-up. We know how much effort goes into getting multiple quotes, so thank you for choosing us to service your home in Oakville. A huge thank you for your trust and support from The Roofing Master family!"
- 5 out of 5Jessica Bird2 months ago
Very professional and great quality of work.
Reply from the business
Wow, thanks for the great feedback, Jessica! Delivering professional, high-quality work is exactly what we strive for, and it means the world to our team to hear that. A full roof replacement is a big project, and we truly appreciate you trusting us with your home. Even though we're based out of Hamilton, we love traveling to service our awesome customers in the Guelph community. A huge thank you from our family to yours at The Roofing Master!
- 5 out of 5John Feedback2 months ago
I waited to see if they were good with warranty service. The Roofing Master quoted my new house in Nov 2023, did the work in the spring of 2024 and followed up with some unscheduled warranty work now in spring 2026. The initial job was on time, neatly and they even helped deal with a Karen neighbor. I emailed them yesterday for some warranty work that was needed and they showed up in the afternoon, did some of the work and will return later to do the rest, no charge. The only thing I would grumble about is: I accepted they're full estimate of exactly what work was needed. They later discovered a very small piece of work they had not counted on or noted in their estimate of effort but decided I would have to pay $100 for a single sheet of plywood because it was "Unplanned material costs". The workers found a way around it but the event left an impression. Other than that they have been exemplary.
Reply from the business
Hi John, Thank you so much for the five-star review and for taking the time to share your long-term experience with us. As a family-owned business, standing behind our workmanship with reliable warranty service is incredibly important to us. We believe a professional roofing contractor should be there for you years after the initial project is complete, so we are glad we could get out to your home quickly this spring to handle those warranty items for you at no charge. It is also great to hear that our crew was tidy, on time, and even helped navigate the neighborhood dynamics during the initial roof installation. I also want to thank you for your honest feedback regarding the unexpected plywood cost. While hidden issues can sometimes come to light once the old roof is stripped back, transparency is a core value for us, and I am sorry that the communication around that extra material left a negative impression. I am glad our crew was resourceful enough to find a workaround for you, but we will absolutely use your note to improve how we handle and communicate unexpected material needs moving forward. Thank you for choosing The Roofing Master and for recognizing our team as exemplary. We truly appreciate your support over the years! Best regards, The Roofing Master
- 5 out of 5Lucy Reis2 months ago
I needed to replace my roof this year. I did my due diligence by obtaining 5 quotes. Chris came out & broke down the scope of their work and explained the process and guarantees to using them & their products. The price was middle of the road but the workmanship and professionalism of the team was absolutely was next level tier. I received many comments from neighbours about the great job The Roofing Master did and how clean the crew was while working. I am greatful that I chose this company to replace my roof. I would and have recommended this company to others. Thank-You!
Reply from the business
Thank you for the wonderful review, Lucy! We are so glad we could bring our team out to Cambridge to take care of your roof replacement. Chris and the rest of the crew take immense pride in their work and keeping a tidy job site, so your feedback truly means everything to us. Thank you for your trust and for recommending The Roofing Master family to others!
- 5 out of 51 “Monkeyman” 72 months ago
Seven years in and still very happy with the result
Reply from the business
Wow, seven years later! Thank you so much for the 5-star review. There is nothing better than seeing our workmanship stand the test of time. We truly appreciate you trusting us with your home all those years ago. Best wishes from everyone at The Roofing Master!
- 5 out of 5Jeffrey Hay2 months ago
My experience with The Roofing Master Hamilton was great from start to finish. They exceeded my expectations in terms of price, workmanship, scheduling and customer service. You will definitely feel the care from their family to yours. I highly recommend you give them a call!
Reply from the business
Wow, thank you, Jeffrey! Your kind words put a huge smile on our faces. We always aim to deliver top-notch workmanship and scheduling, whether we're doing a roof replacement, installing new insulation, or handling exterior upgrades. We're so glad we could bring our Hamilton-based team up to service your home in Brampton. Thank you for trusting us and recommending The Roofing Master family!
- 5 out of 5Heather Campbell3 months ago
The whole experience was positive. The pricing options were competitive with other companies and they had a range to fit our price point. They worked with us at the end of the season to fix a roof leak to get us through the winter and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Heather, thank you so much for the kind words! We remember that leak. We knew we couldn't leave you hanging through the snow, and we're so glad we could get back to you as soon as the spring thaw hit. As a family business, we know how stressful a roof issue can be, so we make it a priority to provide options that actually fit a family’s budget. We’ll be sure to tell the crew you noticed the one-day turnaround and the cleanup! Thanks for being such a pleasure to work with. From The Roofing Master Family
- 5 out of 5Frank Mesicek3 months ago
We are happy with our decision to go with the Roofing Master Hamilton!
Reply from the business
Hi Frank, thank you so much for the 5-star shoutout! A full roof replacement is a big project, and we truly appreciate you trusting our family to get it done right. We’re glad we could give you and your home that extra peace of mind for years to come. If you ever need anything else, the team at The Roofing Master is just a phone call away!
- 5 out of 5Harry Gibbons3 months ago
Great company. Great team. Great business practices! Highly recommended for anyone's roof.
Reply from the business
Hi Harry, Thank you so much for the five-star review and for your high recommendation! As a family-owned business, hearing that you appreciate our team and business practices means the world to us. We work hard to maintain our reputation as a trusted roofing contractor that provides reliable roofing services and honest work for every homeowner we serve. I will be sure to share your great feedback with the entire crew. Thank you for choosing The Roofing Master! Best regards, The Roofing Master
- 5 out of 5Brian Mullen3 months ago
Great job on installation and clean up. Tanner and his crew were 5 star. Kept me informed as to schedule and process. Cannot say enough about Roofing Master Hamilton.
Reply from the business
Hi Brian, thank you so much for the incredible review! Hearing that you 'cannot say enough' about us is the best compliment our family could receive. I’ll be sure to pass your kind words along to Tanner and his crew—they take a lot of pride in keeping our customers in the loop, and they’ll be thrilled to know their hard work paid off. Thanks for choosing The Roofing Master Hamilton!
The latest post from this business
Posted by The Roofing Master Hamilton to their own Google profile 15 days ago. Their words, not ours.
Considering new siding or aluminum work? The Roofing Master delivers true craftsmanship.Jul 1, 2026
What The Roofing Master Hamilton says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Insured
“…Bonded and Insured employees, WSIB covered. Professional…”
Warranty offered
“…and Services: IKO and GAF lifetime warranty Flat and low-slope roofs Tar and…”
States years in business
“…With over 35 years of experience, the window…”
Free estimates
“…About Us ▲ Close Menu Get Your Free Estimate Fill in our quote form and join…”
Their site also states: bonded.
Other roofers in Hamilton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| D'Angelo and Sons | Eavestrough Repair & Roofing Hamiltonanswering questions, project management, eavestrough replacement4.61,491 ratings8.0% one and two star(905) 387-3000 | 4.6 | 1,491 | 8.0%119 of 1,491 | (905) 387-3000 |
| Gerry's Roofing & Siding Incsiding, eavestrough replacement, polite staff4.7895 ratings6.0% one and two star(905) 549-7112 | 4.7 | 895 | 6.0%54 of 895 | (905) 549-7112 |
| D'Angelo and Sons Hamiltonanswering questions, eavestrough replacement, courteous staff4.7327 ratings7.6% one and two star(905) 387-3000 | 4.7 | 327 | 7.6%25 of 327 | (905) 387-3000 |
| Platinum Roofing & Exteriors Hamiltonpolite crew, warranty, eavestrough installation5.0229 ratings0.4% one and two star(905) 928-7528 | 5.0 | 229 | 0.4%1 of 229 | (905) 928-7528 |
| Green Peaks Roofingroof replacement, initial inspection, courteous staff5.0200 ratings0% one and two star(905) 301-7884 | 5.0 | 200 | 0%0 of 200 | (905) 301-7884 |
| Goldstar roofing and sidingpricing, quick response, timeliness4.6150 ratings8.7% one and two star(905) 869-0147 | 4.6 | 150 | 8.7%13 of 150 | (905) 869-0147 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 283 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 109, of which 89 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.