Taylor Roofing Inc - Ottawa Roofing

The only one or two-star review we hold for Taylor Roofing Inc - Ottawa Roofing.

• 1 out of 5Tamara Anderson2 years ago

  I reached out to this company on October 31st. I clearly explained my roof situation. The manager of this company responded to my email and asked to see pictures of my situation. I responded that same day with photos of my roof and more details. I did not receive a response. I followed up on November 6th. Still no response. I do not recommend this company because they are not professional in how they interact with potential clients.

  Reply from the business

  Dear Tamara, As per our voicemail and email follow up. We thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced. After reviewing our records, we found that there was a phone call follow-up to your inquiry. There was no phone call correspondence after this, which may have led to a misunderstanding about your interest in proceeding with the inspection. At Taylor Roofing Inc we strive to provide prompt and professional service to all our clients. We regret any miscommunication that may have occurred and assure you that this does not reflect our standard practice. We would appreciate the opportunity to discuss your concerns further and clarify any misunderstandings. As per our voicemail and email correspondence please reach out to us directly at 613-983-4733 so we can address this issue promptly. Thank you for your feedback and understanding. Best regards, Jamie - Owner Taylor Roofing Inc

• pleasant staff9
• metal roof8
• competitive pricing5
• skylight replacement4
• responsive staff3
• roof reshingling2
• short time frame2
• prompt responses2
• quick quote2
• punctual team2

14 more of the 84 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Susie McIntosh2 days ago

  Above and beyond workers and work. Don't forget our local roofers

• 5 out of 5Chris Shearmana month ago

  Great job, start to finish. Good communication and crew. Very happy!

• 5 out of 5Susan Andrewsa month ago

  Great response, honest assessment of what needed to be done, and excellent work carried out within a prompt timeframe. Highly recommend!

  Reply from the business

  Susan, thank you so much for the great review! We're glad you were happy with our honest recommendations, prompt service, and quality workmanship. We truly appreciate your support and the opportunity to work with you! – The Taylor Roofing Team

• 5 out of 5barbara Vincent2 months ago

  I needed an inspection report for insurance purposes. The appointment was set up quickly and Kyle was very informative and thorough. I appreciated not being pressured into getting a new roof immediately but given …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Barbara, thank you so much for taking the time to leave us a review! We're pleased to hear that you found the inspection process thorough and informative. Our goal is always to provide honest assessments and practical recommendations, so we're glad that Kyle was able to give you the information you needed without any pressure. Thank you as well for your kind words about the inspection report and communication throughout the process. We believe that clear, detailed reporting and responsive customer service are just as important as the inspection itself. We truly appreciate the opportunity to assist you and thank you for choosing Taylor Roofing. – The Taylor Roofing Team

• 5 out of 5Dominus Styx2 months ago

  What can we say about Taylor Roofing? Only that we had the best experience. The team assigned, was very professional, efficient with attention to detail. We went with this company, because they had the highest rates and we weren't disappointed at all. Thank you "Taylor Roofing".

  Reply from the business

  Dominus, Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with our team. Providing professional service, quality workmanship, and attention to detail are things we take great pride in, so it's wonderful to know that was reflected throughout your project. We truly appreciate the trust you placed in Taylor Roofing Inc and are grateful for the opportunity to work on your home. I will be sure to pass your compliments along to the crew, they will be happy to hear them! Thank you again for your support, and please don't hesitate to reach out if we can ever be of assistance in the future. - The Taylor Roofing Inc Team

• 5 out of 5Mark Russell2 months ago

  Taylor roofing was great. They installed a new steel roof on our shop. They took the job last minute and did it right away - it looks fantastic!

  Reply from the business

  Mark, thank you so much for your kind review! We truly appreciate the opportunity to install the new steel roof on your shop. We're glad we were able to accommodate your timeline and get the project completed when you needed it. It's great to hear that you're happy with the finished result! Thank you again for choosing Taylor Roofing. We appreciate your support and look forward to helping with any future roofing needs. - The Taylor Roofing Team

• 5 out of 5Scott Hodgson2 months ago

  Impeccable work, fantastic communication and even better post work clean-up. Every nail, every scrap and every bit of evidence was swept and cleaned up, ensuring the yard was kept safe for my kids and pets. Would, and have, recommended Taylor Roofing Inc. to anyone.

  Reply from the business

  Scott, thank you so much for the kind words and for taking the time to leave us a review! We're thrilled to hear that you were happy with your overall experience, from the installation of your new Euroshield roof to our communication, workmanship, and cleanup throughout the project. Thank you for trusting Taylor Roofing with your home and for recommending us to your friends and family. Your support means a great deal to our team, and we truly appreciate the opportunity to work with you. – The Taylor Roofing Team

• 5 out of 5porfirio lopez2 months ago

  They're very good workers and very good job they do .

  Reply from the business

  Thank you for your review and for the kind words. We truly appreciate your support! – The Taylor Roofing Team

• 5 out of 5diane schwitzer3 months ago

  Thanks Taylor Roofing Inc. and Kyle for fixing my roof quickly, keeping to the appointed time and giving my family huge confidence in the condition our roof is in, and it’s future seasons. Very appreciated.

  Reply from the business

  Diane, thank you so much for your review and for your kind words! We're glad we were able to address your roofing concerns promptly and provide you with confidence in the condition of your roof moving forward. We know how important peace of mind is when it comes to protecting your home and family. We'll be sure to pass along your compliments to Kyle. Thank you for trusting Taylor Roofing with your home, and please don't hesitate to reach out if we can assist you again in the future. – The Taylor Roofing Team

• 5 out of 5Laurie Larocque4 months ago

  From start to finish, Taylor roofing provided excellent service. Extremely professional crew and attention to detail in all aspects of the job. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Laurie, thank you so much for your thoughtful review and for trusting Taylor Roofing with your roofing project. We're delighted to hear that you had a positive experience from start to finish. Providing clear communication, maintaining a safe and organized job site, and delivering quality workmanship are all things we take great pride in, so it's wonderful to know those efforts stood out to you. We will be sure to pass along your kind words to Adam. He is a valued member of our team, and we're glad his professionalism, knowledge, and communication helped make the project a positive experience. Thank you again for your recommendation and for choosing Taylor Roofing. It was a pleasure working with you, and we truly appreciate your support. – Jamie & The Taylor Roofing Team

• 5 out of 5Michelle Rebel Petal6 months ago

  The Team at Taylor Roofing did an excellent job of securing snow guards to our metal roof. Initial site visit was set up quickly and an excellent job was done with the install. It was a pleasure dealing with all the professionals at this company.

  Reply from the business

  Thanks Michelle for the kind review. We’re glad we could set up the site visit quickly and get the snow guards installed securely on your metal roof. It means a lot to hear you enjoyed working with our team.

• 5 out of 5Kerry Badgley7 months ago

  First rate from start to finish!

  Reply from the business

  Thank you, Kerry! We really appreciate you taking the time to share this, and we’re glad everything felt first rate from start to finish. Thanks for choosing Taylor Roofing Inc - Ottawa Roofing.

• 5 out of 5Julie Dansereau-Moffatt9 months ago

  I recommend this company 100%. The staff are amazing and the workers are excellent. Great work by this company.

  Reply from the business

  Thank you, Julie — we really appreciate the recommendation. I’m glad our team took great care of you from start to finish and that the workmanship met the standard you expected on your roofing project in the Ottawa area.

• 5 out of 5Office Administration9 months ago

  Easy to get a hold of, friendly & awesome work. Have used them on multiple occasions for a commercial metal roof as well as a residential roof as well and have always been super impressed.

  Reply from the business

  Thank you for the kind words—really glad our team was easy to reach and great to work with. We appreciate you trusting Taylor Roofing for both your commercial metal roofing and your residential roofing, and it means a lot to hear the results have been consistently impressive.

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• Licensed

  “…Our licensed roofing contractors know how to…”

• Insured

  “…job is completed by our own trained, insured installers — the same people who…”

• Warranty offered

  “…backed by a 10-year workmanship warranty on every job. GIVE US A CALL A+…”

• States years in business

  “…Ottawa for Residential Roof Repairs For more than 15 years, Taylor Roofing has taken on…”

• Free estimates

  “…Surrounding Area Follow Follow Get A Free Quote Home About Us Our Services Shingle…”

• Mentions the BBB

  “…GIVE US A CALL A+ rating with the Better Business Bureau of…”

• Family owned

  “…As a GAF-certified, family-owned roofing company, we have completed…”

Their site also states: states a founding year.