Rancourt Roofing

The only one or two-star review we hold for Rancourt Roofing.

• 2 out of 5Igor B4 years ago

  Booked for Aug 1 (no-show). The installer showed up unscheduled on Aug 3. I asked him for the job cost, which he declined, said his office will provide. I then agreed to exorbitant quote to replace couple of loose shingles. Came to work site on Aug 4. The installer shows up before 7am, without me being informed about it - fine, I can get up early. The installer climbs the roof and clearly shingles I provided were no match, to which I offered to go grab a package from homedepot, while he removes the existing broken shingles to which he was obviously struggling. He instead insists to run to his shop "which is nearby to check if he had the same shingles" saying that homedepot most likely would not have the same material - fine. Comes back with a mismatch, even though he had the loose sample. I reiterated that I could have been back by then with a new pack from homedepot. He demonstratively climbs down my ladder and capriciously starts throwing shingles left/right. When I asked what is wrong, he states how he spent an hour already, which he booked this job for - appeared to look for every reason to bump the quote up. Sorry, not playing that game. I agreed to pay for the job, not an hourly fee. Work not done, work not paid. Check your "professionalism" booklet before doing your next job, Albert.

• roof replacement10
• responsive staff6
• shingle matching5
• shingles5
• siding solutions3
• knowledgeable roofers2
• quote process2
• efficient crew2
• timely completion2
• clear explanations2

14 more of the 35 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jessica Switcha month ago

  Huge shout out to Yves and Tristan for getting the skylight replacement on our home completed so promptly. They were incredibly friendly, professional, and a pleasure to deal with from start to finish. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Jessica! I have passed on your review to our crews. Please don't hesitate to reach out if we can be of assistance in the future.

• 5 out of 5Laura Hughesa month ago

  My roof looks fabulous. Booking was easy, work started soon after, exactly when they said it would, they took care to protect my driveway from the bin, and everything was spotless and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Laura, we will pass on your kind words to our crew!

• 5 out of 5Terry3 months ago

  In an industry where quality work and care can sometimes be elusive, Rancourt Roofing is a true standout. They were highly recommended to me some years back and about 4 years ago, I needed them. They replaced our entire roof, worked closely with suppliers and others that had to be involved and did truly outstanding work, going above and beyond in every way. This spring, I called them back for something, not knowing whether it was roof related or not. They promptly got their folks out and no surprise, their team was the same level of highly-professional, thorough, thoughtful and caring that I saw the first time. It’s a great testament to them building and running a really great family-owned company.

  Reply from the business

  Thank you Terry, it is always nice to have a return client and we will pass on your kind words to our crew.

• 5 out of 5David Meger8 months ago

  Wonderful job, great price and pleasant folks both in the office and at our site. Thank you!

  Reply from the business

  Thank you David, glad we were able to get the work done before the deep freeze hit!!

• 5 out of 5Marvin Lam10 months ago

  Rancourt Roofing installed my roof from September 18 to 25, 2025. They were exceptional. The whole process from proposal to completion was seamless. The administrative staff (i.e. Charles, Tristan and Kim) were courteous and responsive. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Marvin, we truly appreciate your business and your kind review.

• 5 out of 5Igor Williams10 months ago

  Rancourt was highly recommended by several people, and now we know why! They were the only company we contacted that had the courtesy to reply. Extremely responsive as well as professional, considerate, flexible, patient, quick, and went above and beyond. Quality work. Kim (office) is a star!

  Reply from the business

  Thank you we were happy to be able to help!

• 5 out of 5Don Pettipas11 months ago

  Rancourt Roofing was amazing from start to finish! Professional, on time, and explained everything in a way that made it easy to understand. The crew was respectful, fast, and left the place spotless after doing a killer job on our roof. We …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Don, it was a pleasure working with you. Thank you for the wonderful photos!!

• 5 out of 5Julianne Dunbara year ago

  Rancourt roofing , work and customer service is top notch. We had our roof redone in 2017 by Rancourt and have been very pleased with the work and customer service. Recently I called Rancourt to ask if someone could come by to inspect an …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Julianne we are glad that we were able to help.

• 5 out of 5Robert Perrona year ago

  On December 31st 2024 we noticed that some shingles around a plumbing stack at been lifted… squirrel! I proceeded by contacting Rancourt Roofing via their website asking if they were able to help. On January 3rd 2025 they contacted me in …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, we are glad we were able to help!

• 5 out of 5PATRICIA Doucettea year ago

  The customer service with Rancourt Roofing is excellent. From the beginning estimate of my roof replacement to the final completion of the job, even when there were changes that were needed, the office communicated with me promptly and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Patricia, we appreciate your business and will pass on your kind words to Marc-Andre.

• 5 out of 5Abeer Sabaa year ago

  Extremely happy with the service we were provided , Kim the office manager was fantastic, she understood our needs and acted swiftly to get our order in and the job done quickly to replace the siding on our home, the site crew were amazing and very professional , I highly recommend Rancourt Roofing for your needs

  Reply from the business

  Thank you, we were happy to be able to help you get your project done.

• 5 out of 5Jamie Beaudina year ago

  Dealt with installer Paul. Really friendly and knowledgeable. Explained everything clearly and simple. Was open to answer all questions. Payment was easy and fast.

  Reply from the business

  Thank you Jamie, we appreciate your business.

• 5 out of 5Anna Lukinaa year ago

  Rancourt Roofing was fantastic! I called them for a roof repair, and they came out the very next day, which was a huge relief. Gaetan was the one who handled the job, and I can’t say enough good things about him. He was super friendly, took the time to explain everything, and did an amazing job. The whole experience was smooth and stress-free. Highly recommend them if you’re looking for reliable and professional service!

  Reply from the business

  Thank you, we will pass on your kind words to Gaetan.

• 5 out of 5Robert Augera year ago

  Excellent work - quick and very efficient.

  Reply from the business

  Thank you we appreciate your business.

• Insured

  “…We are fully insured and WSIB compliant (Worker’s…”

• Warranty offered

  “…delivered to your inbox in 48 hours guaranteed (City of Ottawa limits). We have the…”

• Free estimates

  “…MOTIONS PHOTO GALLERY BLOG --> GET YOUR FREE QUOTE * Last Name: * First Name: * Address…”

• Mentions the BBB

  “…highest possible ranking of A+ with Better Business Bureau. We use the best materials available…”

• Family owned

  “…RANCOURT ROOFING Rancourt Roofing is a family-owned business in Ottawa. Owners Luc…”