Supreme Roofing

The only one or two-star review we hold for Supreme Roofing.

• 1 out of 5Randy B.Edited 4 months ago

  I guess ,after the sale, it's time to not be fair to customers any longer. The roof came with a 2 year warranty (GAF). The manufacturer came to sight year one and found over 25 defects in workmanship. Supreme came back and fixed.Second year GAF found additional issues.Supreme came and fixed. GAF offered us an additional three year warranty, as long as the roof is inspected each of those years. Supreme quoted $9000 for three (total) years.The roof cost was appr.$60K. We complained and were told they had several hours of travel and time on site? OMG!! I would not suggest using these folks based on our actual experiences, which is documented.Was very difficult to get them to commit to writing reports in any timely fashion. They have lost a lot of key personnel in the last couple years.After dealing with one of the principles, I can understand why!! Not listening to us customers, who are the lifeline of any successful business, is the beginning of the end. I'm done with them!! Nov/Dec2023 Since they would not come back to honor the manufacturers warranty,we contacted manufacturer of product who sent another roofing company. They asked to see the quote we had and informed us and the roofing manufacturer (GAF) that materials quoted were inferior products and less costly than what was stated. How is a company like us to know that ,when it occurred at installation.BUYER BEWARE!! Update- 2026- Never contacted us about the materials used in job, versus what was quoted. Completely wants to avoid the fixes!! Buyer beware!!

  Reply from the business

  Thank you for sharing your feedback. We value our customer's experience with Supreme Roofing and regret to hear about the challenges you've encountered with your roof and our services. We are commitment to customer satisfaction and apologize for any inconvenience you may have experienced. Our goal is to address your concerns and provide the best possible resolution. Regarding the warranty inspections, we understand your frustration with the proposed cost for the proposed warranty inspections. Our pricing is reflective of the resources required for thorough inspections, which include travel and on-site time. However, we acknowledge your concerns and will review our pricing structure to ensure transparency. Thank you for bringing these matters to our attention. We genuinely value your input and will use it to enhance our services.

• leak repair6
• reporting5
• commercial roofing3
• metal roofing2
• helpful employees2
• quick fix2
• quick response2
• skylight repair2
• diligent crew2
• communication2

14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Fressty11 Desde que te fuiste3 years ago

  Very good

• 5 out of 5Hernan calle4 years ago

  Love this company

• 5 out of 5Susan McKenna4 years ago

  I had a leak in my roof that caused a minor leak in atenant's ceiling last August. While I had several of my go-to guys take a look, no one was able to identify the actual leak. (I should mention this is an aging tenant who was unable to tolerate the dripping of the leak or the fear that the ceiling would cave in while they slept). In desperation, I called twenty roofers. Several got back, but said they would only do repairs on roofs they had installed. The guy who repairs my roof was unable to locate the leak. Scott, the owner of Supreme, got right back to me. Although they rarely do residential jobs, when I explained the situation with the aging tenant, he came by on a SUNDAY afternoon to take a look and sent two of his crew that week to make a temporary repair. NO CHARGE. When the temp repair didn't hold, he sent two of his crew to make the necessary repair. Scott as well as Chet and Mike were incredibly helpful. Given my situation with the aging tenant, they were more than kind. I would recommend this company for anything. We are lucky to have them in Massachusetts. Dr. Susan E. McKenna

  Reply from the business

  Thank you so much for the kind review, Dr. McKenna. We sincerely appreciate your business and the opportunity to serve you and your tenants. We look forward to continuing to take great care of you all. Thank you again, Ma’am!

• 5 out of 5Sean Georgakopoulos5 years ago

  Big box retailer in the Falmouth MA region. All employees of Supreme Roofing were very professional. Any special requests were taken care of with no issue by them, and they were very understanding with all of them. Employees were checking …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind words, Sir. It was a privilege getting to service your commercial roof. We look forward to continuing to provide exceptional service in the future. Thank you again, Sean!

• 5 out of 5Shaun Boughton5 years ago

  Hands down the best roofing contractor I have worked with to date, and we work with many. Supreme is a very professionally run company. They are leaps and bounds ahead of their competition from a safety culture standpoint. They provided …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the thorough and kind review Shaun. We sincerely appreciate you taking the time to leave us some feedback on our team and allowing us to take care of your commercial roofing needs, Sir. We look forward to working with you again in the future!

• 5 out of 5Kathleen Fitzgerald Tuttle5 years ago

  As a property manager of large mill style buildings in New Hampshire, I use Supreme Roofing for just about all of our roofing needs, from leaks, to skylights to general repair. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind review Kathleen. We sincerely appreciate the opportunity to work with you on your buildings and look forward to continuing to take great care of your roofs. Thank you again for the review, we greatly appreciate it.

• 5 out of 5Mike Bavuso5 years ago

  As we prepare for a roof top solar facility on our commercial building, the team at Supreme Roofing was selected to install the new roof system. From start to finish, they impressed with their professionalism, quality, communication, and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind review, Mike. We sincerely appreciate you taking the time to leave some feedback about the work of our Supreme Team and look forward to helping you again in the future, Sir.

• 5 out of 5derek lawless5 years ago

  We have used Supreme Roofing at Dana Transport in Oxford, MA on several occasions on our commercial building with a problematic 7800 sq ft metal roof. From minor leak and flashing repairs to entire roof fastener replacements, Supreme has not let us down. They have proven to be thorough and descriptive in their Quotes/Proposals and Invoices with pictures and comments outlining the entire process. Response time was excellent, the crews were safe and professional and we are dry and happy. Supreme will be our first call for our roofing needs in the future!

  Reply from the business

  Thank you for the kind review Derek. We sincerely appreciate you taking the time to let us know how we are doing. We take great pride in serving our customers and taking excellent care of their commercial roofs. Thank you for the opportunity to take care of you all, and we look forward to helping your team again in the future!

• 5 out of 5roland cote5 years ago

  Professionalism is second to none while dealing with anyone (top to bottom) within Supreme Roofing.

  Reply from the business

  Thank you for the kind words Roland. We sincerely appreciate you taking the time to leave us some feedback for our Supreme Team and the opportunity to provide great service on your commercial roofs. Thank you Sir!

• 5 out of 5t friedmann5 years ago

  Great experience with Supreme so far. We have a commercial/residential roof that is at the end of its life, and Supreme patched it for us. Friendly service, and willing to show you where/what the problem is. Our confidence in them is high and we hope to use them for a roof replacement in Fall of '21.

  Reply from the business

  Thank you for the kind review Mr. Friedmann. We sincerely appreciate you taking time to leave us some feedback on the completed and pending service to your commercial roof. We are grateful for your business and look forward to continuing to take great care of your commercial roof. Thank you again, Sir!

• 5 out of 5Katelyn Carkin5 years ago

  Supreme roofing was very easy to work with and responded to our roof issue very quickly. The roofers were very personable, respectful and explained everything they were doing/ looking for while diagnosing the problem. They quickly fixed the issue and gave an update when they were finished. Great team! Thank you!

  Reply from the business

  Thank you for the kind review Katelyn. We sincerely appreciate the opportunity to take great care of your commercial roofs and look forward to working with you all in the future. Thank you so much!

• 5 out of 5Marco Signorello5 years ago

  Very pleased with the quality of work preformed. Where able to complete the job in one day. Great customer service.

  Reply from the business

  Thank you for taking the time to leave us a review Marco. We sincerely appreciate you leaving us a review on the repairs performed on your commercial roof and the opportunity to take great care of you guys. Thanks again Marco!

• 5 out of 5J M5 years ago

  This repair was for a foam roof repair had developed blisters over time. This wasn't their install but they certain had the knowledgeable techs, tools, and materials to do the job correctly. The follow-up pictures and reporting were top-notch...and can't beat the price for what they do...

  Reply from the business

  Thank you for the kind review Jim! We sincerely appreciate you taking time out of your day to let us know how our team is doing in caring for your commercial roofs. We take great pride in keeping the biggest asset on your building in the best shape possible and appreciate the trust you all place in our Supreme Team. Thank you again, Sir!

• 5 out of 5Paul Goupil5 years ago

  Supreme Roofing has done work for us at a Commercial Site in Westfield MA, for a number of years now. They have always gone above & beyond expectation on all types of roof repairs, including Metal , EPDM, & PVC, as well as skylight & roof equipment leaks. Small or large projects they are simply one of the best.

  Reply from the business

  Thank you for the kind review Paul. We sincerely appreciate you taking time to let us know how we are doing and appreciate the opportunity to take care of the biggest asset on your building. Thank you again, Sir!

• States a founding year

  “…Worth’s Top Commercial Roofing Company Since 1987, Supreme Roofing has provided…”

• 24/7 emergency call-out

  “…Check Out Our Projects! 24/7 Emergency Roof Repairs. When severe…”