Roofing contractor
Adam Quenneville Roofing & Siding, Inc.
180 Old Lyman Rd, South Hadley, MA 01075
Listed under Springfield, MA
- Google average
- 4.9
- Ratings counted
- 1,378
- One and two star
- 8 of 1,378(0.6%)
- Massachusetts median
- 1.1%
The first three are Google’s own figures for Adam Quenneville Roofing & Siding, Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 1,332 | 97% | |
|---|---|---|---|
| 4 | 34 | 2% | |
| 3 | 4 | 0% | |
| 2 | 3 | 0% | |
| 1 | 5 | 0% |
About typical — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 7 of the one and two-star reviews we hold for Adam Quenneville Roofing & Siding, Inc., most recent first.
- 1 out of 5S. C.a month ago
The technician was late and didn't want to go on the roof because it was raining. I talked about rescheduling but he said he didn't need to go up on the roof because he could see there's no damage to the roof. He said he saw some damage on …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5S S6 months ago
A technician came out to inspect my roof when it was leaking in multiple places due to ice dams after a storm. They never got on a ladder to look at the roof. They said they would send an estimate for the work and never did, even after I sent a follow email and text and was assured it was in process. This wasted precious time while water was leaking into my home. I could have had another company come in and help me. Eventually I was able to get another company in, they showed up the same day and went above and beyond to fix the issue, as well as explain how to prevent it. If you aren’t going to take on a job, please do not waste the homeowners time.
Reply from the business
S, I understand your frustration regarding the lack of follow-up and the inspection process. It's important for us to provide timely and effective service, and I apologize for the inconvenience you experienced. Thank you for sharing your feedback, as it helps us improve our communication and service. If you would like to discuss this further, please feel free to reach out via text or call. we do not have a way to look up to see who you are. Can you please leave us your name or number or address ? Thank you.
- 2 out of 5Jeremy Zahner9 months ago
They were quick and responsive at first, meet nice guy to look at the job. Then the promise of a quote went from a few days to, one more day, after the weekend, estimator is on vacation, he’s gonna get it to you today (didn’t) and so on. It was only 8 days later that I finally got the quote- not too bad. But I would have liked to know to expect that from the start. Purely a communication issue.
Reply from the business
I appreciate you sharing your experience, Jeremy. I understand how frustrating it can be when communication doesn’t meet your expectations, and I'm sorry for the delays in getting your quote. Your feedback is valuable and will help us improve our processes. If you need further assistance, please feel free to reach out via text or call. We wish you all the best !
- 1 out of 5Gabora year ago
Initially thought they were a reputable company as others in my neighborhood had roofs done by them. Owners were nice and seemed knowledgeable and provided a fair price. But the actual job had lots of issues... poor clean up, damage to …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5John Ha year ago
Honestly not impressed. They send out someone to bumble through the initial quote Then after you ask them to address it, they assist you with bumbling through it a second time. Not quite sure how this business has so many five star reviews. Because the way they did business with me did not reflect it.
Reply from the business
John, I appreciate you sharing your experience and I'm sorry to hear that the quoting process did not meet your expectations. Your feedback is important to us and we strive to improve our services. If you would like to discuss this further, please feel free to reach out via text or call.
- 1 out of 5john cuzzonea year ago
I don’t think this could be the same company that has had so many good reviews. Hired AQ to provide metal roof, James Hardie siding, and gutters on an addition, phase 1 of a large 3 phase project. Horrible excuse filled experience took months to complete. Poor to non existent communication. Poor quality work on siding required complete tear down. Lied about work performed and shingle exposure. Failed to pull permit. Messy job site. I would not want them back to “fix” anything. I must have had the most inexperienced workers available on my project. Multiple attempts to contact the owner were ignored. Pictures to follow if I have time to waste. Huge disappointment. Look elsewhere for quality work.
- 1 out of 5Christel. Teele Hendricksa year ago
Being an abutter to a roofing job has been horrible. They made no effort to protect my property from debris. I had to constantly clean up nails so my dogs wouldn’t be injured. I was told they’d clean it up. That wasn’t done. And just the attitude was unacceptable. Calling the office was also a waste of time.
Reply from the business
Christel., I'm truly sorry to hear about your experience with the roofing job and the concerns you've raised regarding debris and communication. Your property and your pets' safety should always be a priority, and I understand how frustrating this situation has been for you. Please reach out via text or call so we can address your concerns directly and work towards a resolution. Christel with your permission we will come back and clean .
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof shampoo87
- siding62
- new roof50
- hard working crew43
- efficient crew40
- skylight replacement39
- estimate process32
- friendly workers24
- gutter replacement23
- quick completion20
Other reviews we hold
14 more of the 497 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Michael. Bonavita9 hours ago
Had a great experience with Adam and quinnville roofing company, from the salesman to Dustin, the project manager, had a pleasant experience from beginning of the job to the end,G And his crew were great to work with. Answered all my questions. Did an excellent job. Cleaned up the site after the work, I will be recommending Adam and quinnville to my family and friends, thank you very much
Reply from the business
Thank you, Michael., for your wonderful feedback! We're glad to hear you had a great experience with Dustin, and the crew. Your recommendation means a lot to us! we wish you all the best!!
- 5 out of 5Briauna Gallimore22 hours ago
Im very happy with my roof repair. They actually came early and finished quickly. Thanks Hernan and his team for working in the rain and getting the job done.
Reply from the business
Thank you, Briauna! We're glad to hear you're happy with your roof repair. Hernan and his team truly appreciate your recognition for their hard work, especially in the rain. We wish you all the best!
- 5 out of 5Josephine MacFarlanda day ago
We had a roof shampoo and roof tuneup done in early summer. The roof looks brand new! Thank you, Jorge and Bruno! There were a couple of glitches in communication, but everyone at Adam Quenneville was pleasant and helpful. Roof shampoo …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Josephine! We're glad to hear you're pleased with the results of your roof shampoo and tuneup. Your feedback on communication! We wish you all the best !
- 5 out of 5Grace Taylora day ago
We had our roof replaced. The workers did an amazing job, staying on site each day until it was too dark to continue. They even worked in the rain. Upon completion, they cleaned up the property of everything, not a single bit of debris remained. Neighbors have all remarked on how beautiful our roof looks. These roofing professionals included both males and females, were extremely hard working and respectful of our property, privacy and comfort.
Reply from the business
Thank you, Grace! We appreciate your kind words about our team's hard work and dedication to your new roof replacement. It's great to hear that your neighbors are enjoying the new look as well. We wish you all the best!
- 5 out of 5crue2 days ago
Great work and team. Installed all windows in one day.Jose is great leader. Highly recommend them
Reply from the business
Thank you, Crue! We appreciate your kind words and are glad to hear that you had a positive experience with our team and Jose's leadership. We wish you all the best!
- 5 out of 5Ambrielle2 days ago
Very fast and friendly service !
Reply from the business
Thank you, Ambrielle! We're glad you experienced fast and friendly service. Your support means a lot to us! we wish you all the best!
- 5 out of 5Lamont Scott3 days ago
Jose and the Crew did a wonderful job on my apartment in Allen Park Road Springfield Ma. Thank you.
Reply from the business
Thank you, Lamont! We're glad to hear you were pleased with the work Jose and the crew did on your apartment. Thanks !We wish you all the best. !!
- 5 out of 5Ram Meyyappan3 days ago
Pleasure working with Ashlie & Derek. They made the process very smooth.
Reply from the business
Thank you, Ram! We're glad to hear that Ashlie and Derek made your experience smooth. We appreciate the feedback! We wish you all the best!
- 5 out of 5Jill Johnson4 days ago
Roof Shampoo - We built our house over 24 years ago, and the last few years we thought we may need a new roof. Mold and lichen were all over, especially in the parts that didn't see sun. Adam Quenneville representative came out and took a look and recommended a "Roof Shampoo". For only a fraction of the cost we thought we would try it. Yesterday, Bruno and his team showed up, and by 5pm the work was finished. It looks like a brand new roof! Bruno's team left our home spotless, power spraying all the debris away from porches, walkways and off of the siding. Bruno and his team were friendly, professional, and obviously knew what they were doing! We would highly recommend this treatment to anyone thinking about replacing their roof!
Reply from the business
Thank you, Jill! We appreciate your kind words about Bruno and his team. It's wonderful to hear that you're satisfied with the results of the Roof Shampoo and that your home looks brand new. Your recommendation means a lot to us! … More
- 5 out of 5Raymond Ahearn5 days ago
I definitely recommend Adam Quenneville for roofing work. They replaced out dated and leaking cabana roof with new material on time and with total professionalism. James and Hernan in particular saw the project was completed as promised and reasonably priced.
Reply from the business
Thank you, Raymond! We're grateful for your recommendation of Adam Quenneville and appreciate your recognition of James and Hernan's efforts in ensuring the project was completed professionally and on time. We wish you all the best!
- 5 out of 5Jessica Colon6 days ago
We had a smooth experience with replacing my dad’s roof. Everything came out great and they did a really nice job. Everyone was responsive and easy to work with. My dad is very happy with his new roof. Definitely recommend!
Reply from the business
Thank you, Jessica! We're glad to hear about your smooth experience with your dad's new roof replacement. It's wonderful to know that he is happy with the results and that our team was responsive and easy to work with. We appreciate your kind words and we wish you all the best!
- 5 out of 5Tom K6 days ago
New roof installation. Head of operations Dustin, project consultant Jorge, and foreman Fabiano and crew were fabulous and the work was outstanding. 5-stars.
Reply from the business
Thank you, Tom! We appreciate your kind words about Dustin, Jorge, and Fabiano and the crew. It's awesome to hear you were happy with the new roof installation! We wish you all the best!
- 5 out of 5Donna Carneya week ago
I emailed Kaylee and Dave around 7:00 pm on Sunday. I received responses immediately. She advised me that someone would be getting back to me within 24 hours. I had my roof installed in 2022 and I noticed some buckling and what I thought …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5bill chaffeeEdited a week ago
Bruno and his crew went above and beyond expectations on our homes roof shampoo project. Great friendly service. Highly recommended.
Reply from the business
Thank you, Bill! We're glad to hear that Bruno and the team provided exceptional service on your roof shampoo project. We wish you all the best!
The latest post from this business
Posted by Adam Quenneville Roofing & Siding, Inc. to their own Google profile 11 days ago. Their words, not ours.
Stop ice dams before they start: proper roofing installation keeps heat where it belongs and protects your home from leaks and costly repairs. As a GAF Master Elite contractor servingNew England, we offer 0% financing for 18 months, so learn how we can help.1 day agoLearn more
What Adam Quenneville Roofing & Siding, Inc. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…every roof we install is a team of licensed, certified professionals- the same…”
License number shown
“…– 191093 CSL – 070626 CT – 0575920 | RI License # 36301 Social Instagram Facebook Linkedin…”
Warranty offered
“…Reliable Warranty & Support All work is backed by…”
States years in business
“…With over 30 years of experience, our team is dedicated…”
Free estimates
“…Named BBB Finalist Learning Center Free Consultation Open Search Instant Quote Search for…”
Financing available
“…Skip to main content Multiple Financing Options Available • $1000 Off New Roofs &…”
Mentions the BBB
“…Excellence Acknowledged by the Better Business Bureau for our longstanding commitment to…”
Other roofers in Springfield
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| NextGen Roofinganswering questions, courteous staff, thorough inspection5.0524 ratings1.1% one and two star(413) 579-5798 | 5.0 | 524 | 1.1%6 of 524 | (413) 579-5798 |
| Patrick Kelly Roofing & Sidingroof replacement, professional crew, siding5.0202 ratings0% one and two star(413) 568-9513 | 5.0 | 202 | 0%0 of 202 | (413) 568-9513 |
| Nova Home Improvementssiding installation, quick work, window replacement4.9202 ratings3.0% one and two star(413) 455-8218 | 4.9 | 202 | 3.0%6 of 202 | (413) 455-8218 |
| J Smegal Roofing•Gutters•Spray foamcourteous staff, efficient crew, estimate process5.0148 ratings0% one and two star(413) 384-3200 | 5.0 | 148 | 0%0 of 148 | (413) 384-3200 |
| Green Roof Solutions,LLCattention to detail, commercial roof replacement, respectful crew5.0128 ratings0.8% one and two star(413) 977-7290 | 5.0 | 128 | 0.8%1 of 128 | (413) 977-7290 |
| Peak Performance Roofing LLCnew roof, estimates, polite crew4.9118 ratings0.8% one and two star(413) 203-5888 | 4.9 | 118 | 0.8%1 of 118 | (413) 203-5888 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 1,378 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 557, of which 497 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.