Roofing contractor
Superior Services of PA & MD
539 Baltimore St, Hanover, PA 17331
- Google average
- 4.6
- Ratings counted
- 19
- One and two star
- 2 of 19(10.5%)
- Pennsylvania median
- 1.8%
The first three are Google’s own figures for Superior Services of PA & MD, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Pennsylvania roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 17 | 89% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 11% |
Higher than most — the typical roofer in Pennsylvania sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Superior Services of PA & MD, most recent first.
- 1 out of 5Darren Jackson4 years ago
Dishonest dude. Doesn't pay referrals. Shady way to get roofs paid. Can't believe this dude hasn't been caught yet. I guess the good quick money and the flashy life style is worth the risk lol
Reply from the business
Hello. We have no record of you being a client of ours, and when we look you up we can see that you are not from around our service area. You must have us confused with another company. But if you referred a client to us please contact us … More
- 1 out of 5Craig Pacheco4 years ago
Be very, very careful when hiring a roofing contractor. This company took advantage of a family member who trusted them to do the roof replacement. My cousin is the type of person who will not argue nor confront anyone so here I am writing this review on his behalf so people do their homework before hiring any contractor. Last year the man who owns this company showed up to my cousin's property to do a roof inspection, little did he know is I was observing him from the second floor window how he was performing the inspection. I found it very strange that he was bending not just 1 or 2 or 3 shingles but several of them. He promised my cousin that the roof would get paid in full by the insurance because it was " damaged". Later The insurance company noticed something wrong with the shingles and sent a licensed engineer to inspect the "damage" roof. A couple of weeks later the engineer's report concluded the roof shingles were damaged on purpose by someone and the claim was denied. Now my cousin is still dealing with this issue and it is still under investigation. It was obvious the condition of the shingles were altered to get this insurance claim paid in a fraudulent manner. It is sad that some so called contractors have to resort to this to make easy money, most don't get caught because it only takes one person to climb up on the roof to do the inspection and they can do whatever they want with your roof at that point...they can lie to the homeowner, to their friends, to their wives and the insurance company. Do your homework before hiring a contractor, run a background check on the person trying to get your business...background checks say a lot about an individual.
Reply from the business
Mr. Pacheco, We have no record of anyone by this name in our customer files. However, we do hundreds of roofs that are paid for through insurance for storm damage every … More
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- job9
- exceptional work4
- insurance4
- roof repair4
- insurance claim assistance3
- wind damage repair2
- courteous crew2
- great worksmanship2
- new roof2
- siding2
- clean up2
- efficiency2
- time efficient2
- home2
Other reviews we hold
14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Julie Coxa month ago
This was an amazing experience. These men were meticulous really cared about what they were doing. Very kind and professional. We are so pleased w
- 5 out of 5Rob miller5 years ago
Eric is an outstanding and a professional that is becoming extinct in this day and age. He came out on a SATURDAY to address a sham job of a roof another contractor did. Eric's guys put a new roof on the RIGHT WAY. Totally professional and understand I was leery about another roofer after I just got ripped off. But I thought to myself "This dude came out on a Saturday and didn't have to do so". No one cares like that anymore. I'm telling you please take the time to consider these guys. They are awesome
Reply from the business
Thanks Rob!! Glad you're happy with our service!!
- 5 out of 5LeeAnn Zeroth5 years ago
Superior Services did a fantastic job on replacing our roof! Very professional and courteous! Thank you for a job well done.
Reply from the business
Thanks LeeAnn we're glad you're happy with your new roof! Call us if you need anything else. - Eric
- 5 out of 5Linda Mundy5 years ago
Severe wind damage caused a leak. Reached out to a friend who had used Eric and Superior Services of PA & MD. Eric stepped up and was out within 2 days of me contacting him. He put a temporary patch on my roof and got busy taking care of …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks L! Glad we could get this full roof replacement! Let us know if you need anything in the future. Thanks, Eric.
- 5 out of 5Tom Barnhart6 years ago
I had a great experience with superior services. Insurance took care of all the damage and my roof looks great. I would recommend Eric for all your roofing needs. A+ provider. Highly recommend.
Reply from the business
Thanks for the excellent review, Tom! We're glad you're happy with your roof replacement. Keep us in mind for any future roofing, siding or restoration needs!
- 5 out of 5Ryan F6 years ago
Hired Superior Services on the recommendation of a friend after my house had significant wind damage. Eric immediately took over all of the ridiculous haggling with the insurance company and did an excellent job of keeping me updated. The …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks Ryan! We're very grateful for the review. We know the insurance process took a long time - as it often does - but we're glad it all worked out in the end. We'll see you soon for the additional work!!
- 5 out of 5Susan Cardosa6 years ago
Exceeded our expectations and very happy with our new roof! Highly recommend!
Reply from the business
Thanks Susan, we're glad you're happy with our roofing services. If you need help with any exterior home improvement projects in the future don't hesitate to let us know.
- 5 out of 5Kin Lam6 years ago
Eric and his crew gives first class service, and deliver great worksmanship. I have had amazing experiences and highly recommend Eric/Superior Services.
Reply from the business
Thank you Kin! We appreciate the review and we're glad you like your roof! We're looking forward to working with you in the future. Keep in mind we also do siding installations, gutters and more. Thanks again!
- 5 out of 5Dave Oaster6 years ago
Working with Eric was a pleasure. He was professional and the work was completed in a timely manner. He took care care of putting on the new roof, siding and spouting. Thanks again Eric
Reply from the business
Thanks for the excellent review Dave! We're really glad you're happy with the roof replacement, siding and gutters and we hope you'll keep us in mind for future projects. Looking forward to working with you again!
- 5 out of 5Brandon Jones6 years ago
Can't say enough about Superior Services. Got my roof completely redone paid for by my insurance company after the claim was even closed. Eric and his team put a lot of work to make this happen. Eric took the burden of my family and I. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Brandon! We're glad you are happy with your new roof and we're looking forward to working with you in the future!
- 5 out of 5Chandra Pratt Henderson6 years ago
We've recently purchased our new home and with that came some minor repairs. Eric and his crew where right on time. They went above and beyond to assure that the job was done well. He is very knowledgeable, time efficient, kind hearted and easy on the wallet. A huge thank you to you and your crew. You're the best! Superior Service's are highly recommended.
Reply from the business
Thank you Chandra for great review! We're glad we were able to help with the repairs at your new home. If you ever need anything in the future please don't hesitate to let us know. Thanks!
- 5 out of 5Fugiki Berry7 years ago
Superior service is definitely by far , the best company that I have ever used. They not only specialize in roofing, they also can take care of any of your home maintenance / home improvement needs as well. Every time I needed their services they were out the next day. I highly recommend superior service. Thanks superior service Fugiki Berry.
Reply from the business
Fugiki thank you for such an excellent review! We're glad you'e happy with our services and we want you to know you can call us at any time if you need anything at all! Looking forward to working with you again in the future.
- 5 out of 5Rene Herbst7 years ago
Eric and the team at Superior Services replaced my damaged roof. They performed exceptional work, and the roof is perfect! Great company!
Reply from the business
Renee thank you for such a great review! We look forward to working with you again in the future. Call us if you need anything at all!
- 5 out of 5Jeff Davis7 years ago
Can't say enough about Superior Services of PA & MD. Got my 20 year old roof completely redone paid for by my insurance company. When they did my roof they pulled in my driveway at 7:30 am and were completely done at 1:45. It was pretty impressive. No mess , no nothing just a beautiful new roof.
Reply from the business
Jeff thanks for your review! We're glad the roof replacement went well. Looking forward to working with you in the future!
What Superior Services of PA & MD says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Our licensed public adjusters work with insurance…”
License number shown
“…contractor in both Maryland (MHIC License #109664) and Pennsylvania (PAHIC License…”
Insured
“…Licensed, Insured, 5-Star Customer Rating . Certified…”
Warranty offered
“…We offer a lifetime warranty on our PA & MD roofing work. Our…”
Free estimates
“…Damage & Restoration Claims Get a Free Inspection Now Hanover PA & Northern Maryland…”
24/7 emergency call-out
“…We're on-call 24/7 for clean-ups. Our adjusters handle…”
Other roofers in Hanover
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| CR3 American Exteriorsroof replacement, siding, answering questions4.9698 ratings2.6% one and two star(717) 482-1837 | 4.9 | 698 | 2.6%18 of 698 | (717) 482-1837 |
| Miller Property Services Roofing and Exteriorscleanup, siding replacement, personable staff5.0360 ratings0.3% one and two star(717) 680-0831 | 5.0 | 360 | 0.3%1 of 360 | (717) 680-0831 |
| Peak Exteriors, LLCsiding installation, siding repair, friendly workers5.096 ratings0% one and two star(717) 797-6855 | 5.0 | 96 | 0%0 of 96 | (717) 797-6855 |
| JWE Remodeling & Roofinginsurance claim assistance, siding, polite crew4.986 ratings1.2% one and two star(717) 931-7139 | 4.9 | 86 | 1.2%1 of 86 | (717) 931-7139 |
| Ancxus Roofing Solutionstree removal, clean up, trimmings removal5.074 ratings1.4% one and two star(717) 683-4922 | 5.0 | 74 | 1.4%1 of 74 | (717) 683-4922 |
| Cool Water Roofing LLCwork quality, fair quote, debris cleanup5.071 ratings0% one and two star(717) 823-6501 | 5.0 | 71 | 0%0 of 71 | (717) 823-6501 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 19 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 19, of which 18 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.