Sumner Roofing & Exteriors

All 3 of the one and two-star reviews we hold for Sumner Roofing & Exteriors, most recent first.

• 1 out of 5Christopher Sherry6 months ago

  My experience with Sumner Roofing was disappointing. I initially contacted them about a roof leak and was open from the beginning to discussing full replacement if that was the appropriate solution. Instead, I was advised to proceed with a repair. On the day of the repair, they texted asking if they could come out. I was unavailable at the time and did not see the message, and the repair was completed without receiving confirmation from me. I requested photos documenting the repair and did not receive them until approximately six weeks later. When I returned to the property a few weeks after the repair, the leak was still active in the exact same location. Water was continuing to come through the ceiling where the issue had originally been identified. After notifying them, they returned to inspect. At that point, I was told the roof had multiple other issues and that I would need a full roof replacement. In other words, I was now facing the cost of both the unsuccessful repair and a new roof. I requested a replacement estimate, but it took roughly 2–3 weeks to receive it, despite the ongoing leak. Because of the urgency, I contacted another roofing company. They inspected the roof, provided an estimate, and completed the full replacement before I even received Sumner Roofing’s quote. Their price was approximately 15% lower as well. Although the initial repair did not resolve the leak, I was pursued for payment and ultimately paid the invoice. Based on the communication delays, the unsuccessful repair, and the overall handling of the situation, I would not use this company again. I would encourage homeowners to get multiple opinions before authorizing repair work from this company.

  Reply from the business

  Dear Christopher, we appreciate your feedback. Resolving roofing concerns promptly and professionally is always our goal. … More

• 1 out of 5Josefina Ulloa4 years ago

  There are no really professional, poor communication skills.. no responsible for damage doing in you property.. no use again are no referrals

• 1 out of 5Don Clark4 years ago

  They told me they were taking on no new customers wow

• gutters21
• gutter replacement13
• courteous crew10
• fair pricing10
• storm damage repair4
• product guarantee4
• honest company4
• siding replacement3
• timely repairs3
• damaged areas3

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 4 out of 5PAID 5 STER REVIEW PROVIDER11 hours ago

  I write positive review

• 5 out of 5Todd Petersa day ago

  From my initial contact with a Sumner Roofing representative I was impressed with their professional approach, and communication skills. They were very good listeners and very knowledgeable about their business. Having worked with a few other companies in the past, I was immediately convinced that Sumner Roofing reflected the quality, and value I was looking for. From Dale Jr., Dustin, Andrew, Dan, Mauricio, Yar, and the rest of the roofing crew, along with Nery, and Marco, the gutter crew, I witnessed a well organized, and very seasoned team of professionals working together to install their materials. They were all respectful and helpful to ensure they protected my property. Everyone was conscientious about cleaning up the old roof removal, and the new installation debris. I highly recommend Sumner Roofing and Gutter Company. They exceeded my expectations. I am 100% confident I received the best possible result for my investment. Sincerely, Todd Peters

  Reply from the business

  Todd, Thank you for your kind words and for recommending Sumner Roofing & Exteriors. We are delighted to hear that our team's professionalism and attention to detail … More

• 5 out of 5Joe Staub4 days ago

  As always, it is great working with Dale Payne and his team at Sumner Roofing. We use them as our primary Go To Company for all our Renovation Jobs. Roofing, Gutters, Siding, Windows, and more. Be sure to check them out for your next project. Joe Staub President & General Contractor Joe M. Staub Building Group, Inc.

• 5 out of 5Captain Mike2 weeks ago

  The work done on our Gable vent was excellent and very professional, they performed the work in a timely manner and cleaned up afterwards. Highly recommend Sumner Roofing for all your roofing needs.

  Reply from the business

  Thank you for your kind words regarding the work on your gable vent. We take great pride in our professionalism and timely service, and your recommendation means a lot to us. We're glad we met your expectations for your roofing needs.

• 5 out of 5Mark Murphy2 weeks ago

  Ricky was very responsive and a delight to work with. I knew from the first conversation that he was doing what he believed to be right, and not try to take advantage of me or get a sale. I look forward to working with him in the future, should any other roofing needs come about.

  Reply from the business

  Dear Mark, Thank you for your kind words about Ricky. We take pride in our team's integrity and responsiveness. It’s wonderful to hear that your experience was positive, and we look forward to assisting you with any future roofing and exterior needs.

• 5 out of 5Lee Ann Maxwella month ago

  Fast and professional service!

  Reply from the business

  Lee Ann - Thank you for your outstanding 5-star review highlighting our fast, professional service. Your satisfaction is our top priority, and we look forward to serving you again in the future.

• 5 out of 5Mark N.a month ago

  Sumner Roofing did an exceptional job replacing the shingles on my house and garage, installing new gutters, and updating the garage siding. Their communication was excellent from start to finish, and I appreciated that they had specialized …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mark, Thank you for your kind words regarding your experience with Sumner Roofing & Exteriors. We are delighted to hear that our team's professionalism and communication met your expectations. It's rewarding to know our quality workmanship has satisfied your needs. We appreciate your recommendation!

• 5 out of 5Matt Curtisa month ago

  Entire experience was amazing! Will use again if needed.

  Reply from the business

  Matt - Thank you for your kind words! We are delighted to hear that your experience with Sumner Roofing & Exteriors was amazing. Your satisfaction is our priority, and we look forward to serving you again if the need arises.

• 5 out of 5Darlene Sapre2 months ago

  From start to finish they did a great job replacing our siding and gutters. Andrew and Dustin were great to work with. Highly recommend Summer Roofing!

  Reply from the business

  Darlene, thank you for your wonderful feedback! We are thrilled to hear that Andrew and Dustin provided you with excellent service during your siding and gutter replacement. Your high recommendation means a lot to us. We look forward to serving you again in the future.

• 5 out of 5M Baker2 months ago

  Great people and great work--Fixed my roof after storm damage--highly recommend!

  Reply from the business

  Thank you for your kind words and recommendation! We are pleased to hear you had a positive experience with our team at Sumner Roofing & Exteriors. Your satisfaction is our priority, and we are glad we were able to repair your roof after the storm damage.

• 5 out of 5Jody Abeita3 months ago

  They’re very courteous and wonderful to work with.

  Reply from the business

  Jody, Thank you for your kind words and five-star rating. We’re delighted to hear that you found our team courteous and enjoyable to work with. Providing excellent … More

• 5 out of 5Christopher Hammond3 months ago

  Great crew and fantastic work! Thank you!

  Reply from the business

  Christopher, Thank you for your kind words and for taking the time to share your positive experience with Sumner Roofing & Exteriors. We’re glad to hear that you were pleased with our crew and the quality of our work. Your satisfaction is our priority, and we appreciate your trust in us. Please reach out if we can assist you in the future.

• 5 out of 5Joyce Stewart3 months ago

  Our neighbor just had their roof replaced by Sumner Roofing and we were so impressed by the beautiful job they did. The care and service they gave was very professional. We talked to one of the crew, Dale Jr. and we were so impressed with all he told us about the work they do. Just as a neighbor watching their work, we would heartily recommend this company!

  Reply from the business

  Dear Joyce, Thank you for your kind words and for recommending Sumner Roofing & Exteriors. We’re delighted to hear how impressed you were with our work and the professionalism of our team, especially Dale Jr. Your feedback means a great deal to us.

• 5 out of 5Fred Hoffman4 months ago

  I was once a residential general contractor so I have some insight into questions of construction favorability. I met SR's field rep to discuss the job, a roofing tear-off of two layers and a re-roof. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Fred, Thank you for your detailed and thoughtful review. We’re delighted that you found our team professional, efficient, and meticulous in our work. Your confidence in our services means a great deal to us. We take pride in delivering quality craftsmanship and ensuring a clean, seamless experience for our clients. Your feedback is invaluable as we continue to grow and maintain our standards. We appreciate your recommendation and look forward to serving you again.

MYTH: "If my roof isn't leaking, it's fine." The truth is, most roofing problems start long before water ever makes its way into your home. Loose flashing, damaged shingles, poor ventilation, aging materials, and hidden storm damage can all compromise your roof's performance without causing an immediate leak. By the time water stains appear on a ceiling, the problem has often been developing for months, sometimes even years. That's why regular roof inspections are so important. Catching issues early can help prevent costly repairs and extend the life of your roof. Don't wait for a leak to tell you something is wrong. If you have questions about the condition of the roof on your Sumner County home or business, contact us.Jul 11, 2026Book

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  “…They were so helpful when we made a warranty claim with GAF recently. Ricky…”

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