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Roof Warden

Roofing contractor

Sully-Jones Roofing

1528 Pioneer Way, El Cajon, CA 92020

Google average
4.4
Ratings counted
44
One and two star
6 of 44(13.6%)
California median
0.8%

The first three are Google’s own figures for Sully-Jones Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the California roofers we list with enough ratings to compare.

Rating breakdown

4.4
44 ratings
How the 44 ratings break down, from five stars to one
5
3784%
4
12%
3
00%
2
00%
1
614%
13.6%of these 44 ratings are one or two stars (6)

Much higher than most — the typical roofer in California sits at 0.8%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 5 of the one and two-star reviews we hold for Sully-Jones Roofing, most recent first.

  • 1 out of 5Jacob FernandezEdited a year ago

    Who ever was driving this truck today on El campo road Cut me off, flashed his lights and honked right before an intersection, I wasn’t even going slow or anything to warrant that response. I don’t know what his problem was. If this is how the workers are on the road god only knows how they act on a job Edit: sorry for going the speed limit, you’re probably going through a divorce but that doesn’t mean to act like a bmw driver on the road with a company car

  • 1 out of 5Joe Chapmana year ago

    Several weeks to respond to a leak. I'm still waiting.

  • 1 out of 5William L5 years ago

    I called Sully-Jones for a commercial roofing quote. I met their estimator, Chris Sawaya at my property and spend a good 45 minutes letting him on to roofs and discussing options. It was a Tuesday and he said he'd have a quote for me by …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi William , I apologize for for your experience. This has been a crazy and extremely busy time during this covid mess. We did spend much time going over options and explaining why certain products would not be appropriate in my opinion. When I received your email stating that you were moving on to other companies I assumed we were finished. Again, I apologize for the inconvenience. Feel free to call my cell to discuss if you like. Sincerely, Chris

  • 1 out of 5Alex Galdamez5 years ago

    I saw one if their trucks going Southbound on the 5 and throwing garbage out of the window on 11/05/2020. Littering mfs.

    Reply from the business

    Alex, thank you very much for letting us know. Can you please contact our office @ 619-444-0150 and ask for Ryan, I would like to get a little more information so we can get this addressed. Thank you again.

  • 1 out of 5AMIR ESMAILI9 years ago

    I had my roof done by Sully-Jones, I had not had this bad of a experience before. Job was done with the cheapest quality material . Their warranty is just a trap. they dont cover any damage due to the leakage which is totally nu-acceptable. My roof was done on 2007 with 15 years of warranty.The sealing started leaking when i called them for the warranty the only offered me a patch repair, which is mostly a temporary until the warranty is expires. I totally DONT recommend this company

    Reply from the business

    First off, Sully-Jones would like to apologize for not being able to meet your expectations. For the past 65 years Sully-Jones has and continues to look at all constructive feedback and when possible, used that to better our company. We have a customer first mentality, and because of that, we have numerous customers that keep coming back to us over and over because of the culture we have developed here. Sully Jones Roofing contracted with the original homeowner to install a new roof on the flat portion of the home, and the roof was completed on January 27, 2007. The hot asphalt roofing system installed has a life expectancy of 15 years and is covered by a 15-year leak warranty by Sully-Jones Roofing. The home was sold to Amir in 2016 and at that time the roof leak warranty was transferred over to Amir. On May 8, 2017, Amir called our office to report a roof leak. Normally a repair crew would have been dispatched immediately; however per email dated May 9, 2017, Amir would not allow anyone on the roof until his insurance company inspects it. On May 11, 2017, Amir sent an email stating that his insurance company has inspected the damage and that we can now schedule the roof repair. On May 18, 2017, our repair crew completed the roof repairs and all repair costs were covered under the Sully-Jones leak warranty. Amir was upset that the interior damage to the ceiling was not covered under our leak warranty that was part of the contract signed and agreed upon by the previous homeowner. Fortunately, the cost of the roof repair was covered under the Sully-Jones warranty. Most other companies have shorter warranties and only apply to the original buyer of the roof.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • thorough inspection8
  • leak7
  • excellent work5
  • building work5
  • warranty4
  • personable staff3
  • estimator3
  • bid3
  • promptness2
  • repairs2

Other reviews we hold

14 more of the 35 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Freddie Talbert2 years ago

    I am very happy with the job Sully-Jones Roofing Company did replacing our half roof. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your review. It is a pleasure doing business with you. It was nice to meet you and wonderful to put a smiling face with your name!

  • 5 out of 5Haroon Shuaa3 years ago

    Great company very honest.

    Reply from the business

    Thank you Haroon. We appreciate your continued business.

  • 5 out of 5Brian Ruddick3 years ago

    All good...

    Reply from the business

    Hi Brian, Thank you for the 5 star review! It is a pleasure working with you.

  • 5 out of 5Glenna Gasper5 years ago

    The service I receive from Sully Jones Roofing, over the 25 years I have used them, is impeccable. My experience with them isn't just once every 5 or 20 years, my large portfolio of properties requires attention multiple times annually, to …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Glenna, thank you so much for the many years of trusting us and taking your time to review us!!

  • 5 out of 5Adam Patheal5 years ago

    Ed from Sully-Jones came out to do a roof inspection. Ours is an older asphalt shingle roof, and I wanted to make sure things we're good for the upcoming fall/winter season. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Adam, thank you for sharing your experience and I am glad Ed took such great care of you. Please let us know if there is anything else we can do for you!

  • 5 out of 5S WEdited 5 years ago

    I inherited a building that Sully Jones had previously worked on, in which they have done a great job! I called for an annual roof inspection about a year later. The person I spoke to didn't get back with me because they contacted the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    S W, I am glad everything worked out and that you are happy! Please do not hesitate to contact for any future needs! -Ryan

  • 5 out of 5Ralph Moore5 years ago

    Estimator showed up exactly when they said he would. Super courteous. But here's the kicker - he spotted the leak in our concrete tile roof and fixed it immediately. No need for a second call from a technician. Added roofing mastic to a spot where extreme wind had forced enough water to ruin a ceiling. Very few companies can compare to these guys

    Reply from the business

    Thank you so much Ralph! I am glad we were able to get you all taken care of. Please keep us in mind for your next roofing needs!

  • 5 out of 5Frank Lewis6 years ago

    My association with Sully Jones began a number of years ago. The roofing at our small condo complex was due for replacement and I, as president of the HOA Board, caused our management company to obtain three bids including Sully Jones. When …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Frank Thank You for the 5 star review, we are extremly happy you are satisfied with the level of service we provided you.

  • 5 out of 5Christine Gonzales6 years ago

    Great customer service and before and after pictures were so informative! Would use them again for any project!

    Reply from the business

    Thank you very much for the kind words and taking the time to let us know!

  • 5 out of 5Wayne C.6 years ago

    I was referred to Sully-Jones by a friend who used their services on a 60+ unit apartment complex. I received three proposals for my apartment reroof project and Ronnie of Sully-Jones gave the best quote. The foreman, Alfredo, and his crew were very professional, responsible, and hard working. The employees and company are good, kind, and honest. I am glad I found Sully-Jones.

    Reply from the business

    Wayne,Thank you for those kind words. Our mission here at Sully-Jones Roofing is that Every employee is responsible for building long lasting relationships with every customer in such a positive way that they will eagerly tell others about their experience, and it looks like we successfully did that for you.

  • 5 out of 5Kierstin Avalos6 years ago

    Ryan and Jeff have been great to work with! We recently had some work done on a flat roof of one of my HOA's and they were quick to get out there and get the job done! Thanks guys!

    Reply from the business

    You are very welcome, we are happy you are satisfied with the level of service we provided you.

  • 5 out of 5Gregg Michel6 years ago

    Sully-Jones not only promptly provided the substantially lost bid but also were professional and did quality work. They were a joy to work with and we are extremely pleased with our new roof. We highly recommend them!

    Reply from the business

    Thank you for the kind words and we are happy you are satisfied with the final product.

  • 5 out of 5Becca Hamilton6 years ago

    We are looking at installing solar so we needed to have our roof inspected and check to see if we need it to be replaced. They were on time and very professional. We had the roof repaired ten years ago and wondered if we needed to replace the tiles. They inspected the roof and told us everything still looks great! No need to replace anything so even though we aren't using them to redo our roof we definitely will recommend them and use them in the future!

    Reply from the business

    Thank you, and yes please do keep us in mind when that times comes.

  • 5 out of 5ed k6 years ago

    I called Sully Jones for a bid on replacing my leaking 28 year old roof. Within 2 hours their rep (Ed Moon) was on my roof doing a thorough inspection/evaluation. While doing so he recognized the source of the current leak. Knowing it was supposed to rain for the next 5 days he made a quick repair to buy me some time while deciding whether to make more extensive repairs or replacing the whole roof. Ed took the time to fully explain all the options in detail so I could be fully informed. The other 4 companies I called were only interested in selling a new roof and didn’t care about the current leak or even bother going on the roof prior to making their bids.

    Reply from the business

    Ed K, thank you so much for the kind words and we are so glad that Ed took such great care of you!

The latest post from this business

Posted by Sully-Jones Roofing to their own Google profile 5 years ago. Their words, not ours.

Roof Restoration Provides Long-Term Value Commercial property owners must often balance maintenance costs with long-term building performance. When a roof begins showing signs of age, complete replacement may seem necessary. However, many serviceable commercial roofs can continue performing well through professional restoration. Restoration renews the existing roofing system rather than removing and replacing it. The roof is carefully cleaned, inspected, and repaired before a protective coating is applied over the existing membrane. This creates a renewed waterproof surface while preserving the underlying roof and avoiding a full tear off. A restored roof also gains renewed resistance to sunlight, weather exposure, and moisture infiltration. Scheduled inspections, prompt repairs, and timely recoating can help preserve its condition and maximize the return on the restoration investment. 📍 Find Us on the Map: https://maps.app.goo.gl/kgpEMSqSpcND8ikGA 🔗 Learn More: https://sully-jones.com/roof-restoration-san-diego-ca/ Restore your commercial roof before replacement becomes necessary. Contact Sully-Jones Roofing today to discuss roof restoration for your property in San Diego, Chula Vista, El Cajon, La Mesa, National City, Lemon Grove, Coronado, Imperial Beach, or surrounding San Diego County communities.6 days agoCall now

What Sully-Jones Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Licensed as a B-1 General Contractor, a C-39…”

  • License number shown

    “…Jones.com California State Contractor's License # 264115 800-611-3110 Sully-Jones Roofing |…”

  • Warranty offered

    “…Preferred Manufacturers Systems Warranty Protection Plus Program Commercial…”

  • States years in business

    “…roofing industry professionals with over 200 years of combined experience in the roofing…”

  • States a founding year

    “…619-444-0150 Your Preferred Roofer Since 1952 Home About Our Team & History…”

  • Free estimates

    “…Sully-Jones Roofing Contact Us For Your Free Inspection Free inspections are not available…”

Other roofers in El Cajon

Ranked by how many ratings Google has counted.

Other roofers we list in El Cajon
Roofing contractor
Dana Logsdon Roofing & Solarpolite staff, gutters, thoroughness4.9869 ratings2.4% one and two star(619) 390-8177
Christian Roofing, Incnew roof installation, hard working crew, solar panel installation4.9185 ratings2.2% one and two star(619) 812-2407
Terra Firma Roofingcrew, nails, vents4.9116 ratings0% one and two star(858) 330-1090
E Z Solar & Roofingsolar installation, explanation of solar system, quick completion4.9109 ratings1.8% one and two star(619) 492-9685
Raneri & Long Roofing and Solarroof replacement, solar installation, gutters4.783 ratings4.8% one and two star(619) 812-2429
Coastal Crest Roofinghome, insurance, leak4.875 ratings0% one and two star(760) 350-3339

All roofers in El Cajon →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 44 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 44, of which 35 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.