Stronghouse

The only one or two-star review we hold for Stronghouse.

• 1 out of 5surgeon john10 years ago

  Horrible job. Unethical. I bought a house that they were late on completing the roof and skylight replacement. It was holding up the sale. We mistakenly went forward. They have not finished the work and they hired a collection agency to force the 80 year old couple I bought the house from to pay up. The previous owners sent multiple letters and calls regarding the unfinished work also asking to replace the outdoor lighting system which mysteriously vanished while the workers were there. Initially we were told that they would take care of it. Never happened. Now the 80 y/o couple has a ruined credit score and I have hired a lawyer.

  Reply from the business

  John, My Name is Derek Lindsey with Infinity Roofing. I am unfamiliar with your situation. I have tried to research your complaint but without the address and prior owners name that has been difficult. Please email me at reviews@stronghousebrands.com so i can help resolve your issues. We would never leave a project un-finished and ask for full payment. We have not filed any negative credit reports against any of our customers in Billings. I would like to learn more about your problems so that i can find a solution. Please contact me.

• knowledgeable staff8
• insurance process7
• responsiveness5
• hail repair4
• new roof3
• easy to work with3
• roof quality2
• timely completion2
• gutter installation2
• attention to detail2

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Pat Doll10 months ago

  Tim Lindsey was the Best salesman and extremely professional. Will recommend him and Infinity to all my contacts that need any roofing assistance

  Reply from the business

  Thank you so much! We’re proud to have Tim on our team. His professionalism and dedication really shine through. We appreciate your recommendation and are grateful for your support!

• 5 out of 5Thomas Redman10 months ago

  The roof replacement was completed very timely and was well completed. Johnny Lake was great to deal with and he explained the repair in detail beforehand which was much appreciated.

  Reply from the business

  Thank you for your 5-star review, Thomas! We’re glad the roof replacement went smoothly and that Johnny could take the time to explain everything in detail. Our team always wants homeowners to feel confident and informed throughout the process, and we really appreciate you choosing Infinity Roofing.

• 5 out of 5Graciela Chase10 months ago

  Timothy Lindsey was fantastic, at the job site from morning to evening making sure If any needs popped up it would be taking care of. Would absolutely recommend this young man!!

  Reply from the business

  Thank you for your 5-star review, Graciela! We’re glad Timothy was able to be there every step of the way and make sure everything was taken care of. It means a lot to hear you’d recommend him, and we hope you enjoy your new roof for many years to come!

• 5 out of 5Benjamin Roth10 months ago

  Timothy Lindsey did such a great job helping with my insurance and doing my new roof. I am very pleased with all the work he has done!!

  Reply from the business

  Thank you for your 5-star review, Benjamin! We’re glad Timothy could make the insurance process easier and that your new roof turned out just the way you hoped. We really appreciate your trust in Infinity Roofing and are always here if you need anything in the future!

• 5 out of 5Luke Griffin10 months ago

  Timothy Lindsey did a phenomenal job on my on the quality and effort he put not only into my roof but also the insurance process on the roof. He was very knowledgeable and helpful about the experience through it.

  Reply from the business

  Thank you so much, Luke! We’re glad Timothy could make both the roof installation and insurance process smooth and straightforward. It’s wonderful to hear you felt supported and well-informed every step of the way. We take pride in making sure every project is handled with care, and we’re thrilled you’re happy with the results. We’re always here if you need anything in the future!

• 5 out of 5Noah Johns10 months ago

  Timothy did an excellent job on my roof. Couldn’t ask for a better person and a young man.

  Reply from the business

  Thank you so much for your kind words, Noah! We’re glad Timothy could make the roof installation smooth and enjoyable. We hope you love your new roof and enjoy it for many years to come!

• 5 out of 5Teagen Armerding10 months ago

  Timothy Lindsey was super helpful helping my me through the insurance process of getting my new roof!

  Reply from the business

  Thank you so much, Teagen! We’re glad Timothy could guide you through the insurance process and make getting your new roof as smooth as possible. We’re happy you’re all set and enjoying your new roof!

• 5 out of 5Mike Tolstedt10 months ago

  This is an opportunity to tell you about Timothy Lindsey‘s efforts at my house. They were very professional very helpful and did an excellent job and I would recommend them for anybody who is in need of their services again my best to him and thank you so much

  Reply from the business

  Thank you for your 5-star review, Mike! We’re really glad Timothy could make the process smooth and take great care of your home. It means a lot to hear you’d recommend us, and we’re always here if you need anything down the road.

• 5 out of 5Cleancar Club10 months ago

  Timothy Lindsey helped me out so much with the roofing process from start to finish very respectful man and a great worker 11/10 experience

  Reply from the business

  Thank you so much! It’s wonderful to hear Timothy’s hard work and care made your roofing experience a great one. We’re always here to help with anything you might need down the road.

• 5 out of 5Warren Schaff10 months ago

  Infinity Roof and gutter did an amazing job with repairs post hail damage. Timothy Lindsey was very easy to work with. He made sure I was informed of each step, and was very responsive to any questions or concerns I had during the repair process.

  Reply from the business

  Thank you for your kind words, Warren! We’re glad Timothy could keep you informed and make the repair process smooth after your hail damage. It’s great to hear you felt supported every step of the way, and we’re always here if you need anything in the future!

• 5 out of 5Brodie Shamblin10 months ago

  I had the pleasure of working with Timothy Lindsey as my roofer, and I couldn’t be more thankful for his help throughout the entire process. From the very beginning, he walked me through every step of dealing with my insurance company and made what could have been a stressful situation so much easier.

  Reply from the business

  We really appreciate your review, Brodie! It’s great to hear Timothy could make a stressful process much easier and guide you every step of the way. We’re glad your experience with Infinity Roofing was a positive one and are always here if you ever need anything in the future!

• 5 out of 5Avidan West10 months ago

  Timothy Linsey is an outstanding young man. He knows what he’s talking about he is truthful and trustworthy!

  Reply from the business

  We really appreciate your feedback, Avidan! It’s great to hear Timothy’s knowledge and integrity stood out. We’re glad you had a positive experience with Infinity Roofing and are always here if you need anything down the road!

• 5 out of 5samantha kissee10 months ago

  Super impressed with this company. We worked with Timothy Lindsey who was so friendly and helpful. He was very knowledgeable and I would highly recommend him for any roofing needs or repairs.

  Reply from the business

  Thank you for your 5-star review, Samantha! We’re glad Timothy could make the process smooth and enjoyable for you. It’s great to hear you felt well supported, and we really appreciate your recommendation. We’re always here if you need anything with your roof in the future!

• 5 out of 5Dustin Bryant10 months ago

  Timothy Lindsey was phenomenal helping me through the insurance process of getting a new roof and it looks great!

  Reply from the business

  Thank you for your 5-star review, Dustin! We’re glad Timothy could make the insurance process easier and that you’re happy with your new roof. It means a lot that you trusted Infinity Roofing, and we’re always here if you need anything down the road!

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