Roofing contractor
Storm Master Exteriors
7870 Webster Rd, Freeland, MI 48623
Listed under Bay City, MI
- Google average
- 4.8
- Ratings counted
- 85
- One and two star
- 4 of 85(4.7%)
- Michigan median
- 2.5%
The first three are Google’s own figures for Storm Master Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 76 | 89% | |
|---|---|---|---|
| 4 | 5 | 6% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 5% |
About typical — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Storm Master Exteriors, most recent first.
- 1 out of 5Shelby Duckwortha year ago
We would have loved to actually be able to use the service… that being said, they don’t listen when you tell them something then lower your credit score by having you apply through multiple company’s. Then the company can’t “find” my husbands credit…. I’ve never had such poor communication & lack of any customer service. We ended up with another company who is helping & seems to listen. Just save yourself the hassle.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Shelby, Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you encountered with the financing process. While Storm Master Exteriors specializes in installations and not financing, we work with third-party providers to help make the process easier for our customers. That said, we understand how important clear communication is, and we're sorry if this part of the process fell short of your expectations. We’re glad to hear that you’ve found a solution that works for you, and we truly wish you the best with your project. If there’s anything we can do to support you in the future, please don’t hesitate to reach out. Thank you again for your feedback.
- 1 out of 5april thomas2 years ago
No call, no show for appointment.
Reply from the business
Hi April, We’re very sorry to hear about your experience and that we missed the mark with your appointment. That’s not the standard we hold ourselves to. We’d appreciate the chance to make this right — please reach out so we can address this directly and ensure it doesn’t happen again. – The Storm Master Team
- 1 out of 5Gee Pav5 years ago
I was not the customer but the neighbor of the customer. They let their garbage blow around on a wind day and it all ended up in my yard! I would have appreciated them picking up all the plastic wrap and their styrofoam drink cup their coffee lid and napkins they left out and blew into my yard. Not very professional.
- 1 out of 5Steve Moore7 years ago
Started out fine seemed well organized and very professional. Then without warning anything an everything that was not in writing was not honored. When confronted about concerns was given an Oh well attitude. All said an done received less than half that was contracted.
Reply from the business
Steve, You were not a customer of Storm Master Exteriors. You were hired in for a Sales position- You did not work here but a few months We were not a right fit for each other. Please remove this false review and good luck to you
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- new windows10
- kind staff9
- siding7
- fast work5
- insulation installation4
- hard working crew3
- roofing crew3
- ridge vents2
- porch construction2
- quick completion2
- barn2
- clean job site2
Other reviews we hold
14 more of the 76 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sandy Shavera week ago
We had Storm Masters come out in June to do our siding. They replaced insulation where needed. Put up OSB and sided house & garage. They were very professional. Then in August they returned to do our roof. They also replaced a skylight that was leaking. Also very professional. Great job on the guys cleaning up after both jobs. Also thank you Ramiro Herrera for coming out and going over both jobs to make sure everything was perfect.
Reply from the business
Hi Sandy, Thank you for trusting us with both your siding and roofing projects! We’re glad our crews delivered a professional experience and took great care of your home from installation through cleanup. We’ll be sure to share your kind words with Ramiro and the entire team. We truly appreciate your business! – The Storm Master Team
- 5 out of 5Chris Hammea week ago
Mark and his team did a great job replacing my roof after a spring hail storm. I would also like to thank Jason for helping choose the right shingles. Great job guys!
Reply from the business
Hi Chris, Thank you for the great review! We’re glad Mark and the crew took great care of your roof, and we’ll be sure to share your kind words with Jason as well. We appreciate you trusting Storm Master Exteriors after the hail storm! – The Storm Master Team
- 5 out of 5Faith Galore2 weeks ago
We just had Storm Master Gutters installed on our home- in front and back - on Tuesday 8/4/26 and Wednesday8/5/26...Carlos and also another Carlos were just wonderful and very professional. I showed them pictures of our major gutter issues, and they worked very hard to correct them. We were very pleased with Carlos and Carlos...Many thanks, Faith Galore
Reply from the business
Hi Faith, Thank you for the wonderful review! We’re glad yo hear that the team took great care of you and worked hard to correct your gutter issues. We’ll be sure to share your kind words with them. Thank you for trusting Storm Master Exteriors! – The Storm Master Team
- 5 out of 5cathy deana month ago
Storm Masters installed a new roof for us in Aug 2024. Today, we thought we had leak and called Julie. She set up an appointment for an inspection of our issue. Kyle arrived within the hour and did a complete assessment…inside, attic and roof. He showed us pictures of all locations and after careful analysis, he determined there was no active leak. He suggested we continue to monitor and call if there any changes.. Kyle was professional, his technical knowledge and willingness to follow up reassured us of their commitment to their customer. We highly recommend Storm Masters for roofing needs.
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Cathy, Thank you for your thoughtful review! We're so glad Julie and Kyle were able to respond quickly and give you peace of mind. Standing behind our work long after the installation is just as important to us as the installation itself. We truly appreciate your trust and your recommendation. – The Storm Master Team
- 5 out of 5Bev McNallya month ago
I recently had my condo roof replaced by Storm Master Roofing & Exteriors, and the experience was outstanding. Project managers Kyle and Ramiro were professional, communicative, and made the entire process smooth from start to finish. The roofing crew was hardworking, respectful, and took pride in their work. Every evening they thoroughly cleaned the job site, which was greatly appreciated. My new roof looks fantastic, and I couldn't be happier with the results. I highly recommend Storm Master Roofing & Exteriors for their excellent workmanship, professionalism, and outstanding customer service. Thank you to Kyle, Ramiro, and the entire crew for a job well done!
Reply from the business
Hi Bev, Thank you for such a wonderful review! We're thrilled to hear you had an outstanding experience from start to finish. We'll be sure to share your kind words with Kyle, Ramiro, and the entire crew. We take great pride in our workmanship, communication, and leaving every job site clean, so it's rewarding to know that stood out to you. Thank you for your trust and recommendation—we truly appreciate it! – The Storm Master Team
- 5 out of 5Larry Nicholson2 months ago
We experienced a leak issue with an existing sun tube during late winter. Contacted Storm Master. Received a prompt response and visit from Robert. Shared photos taken from the attic. Scheduled a replacement and repair. Good …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Larry, Thank you for the detailed review! We’re glad Robert, Kyle, and Jake were able to quickly address the issue and keep you informed throughout the process. Providing clear communication, quality workmanship, and leaving the job site clean are all things we take pride in. We appreciate your trust in Storm Master Exteriors and thank you for sharing your experience! – The Storm Master Team
- 5 out of 5Terry Holt2 months ago
Needed an emergency roof patch, Jake and Kyle took care of it within an hour.
Reply from the business
Hi Terry, Thank you for the great review! We’re glad Jake and Kyle were able to respond quickly and get your emergency roof repair taken care of right away. We appreciate your trust in Storm Master Exteriors! – The Storm Master Team
- 5 out of 5John Turner2 months ago
Excellent professional service for installation of my roof, gutters & insulation. Their representative, Andy, deserves special recognition for the information and service that he provided. He represents the company well!!
Reply from the business
Hi John, Thank you for the wonderful review! We’re glad you’re happy with your new roof, gutters, and insulation. We especially appreciate your recognition of Andy — we’ll be sure to share your kind words with him. Thank you for trusting Storm Master Exteriors with your home! – The Storm Master Team
- 5 out of 5Richard Stark2 months ago
Awesome company to work with! Bob was very helpful and knowledgeable. Mark the crew foreman kept us informed and the roof looks GREAT!
- 5 out of 5robert rau3 months ago
I took some storm damage to my shingles and needed a roof fix quickly. Storm Masters got to my house the next day and performed the necessary repairs. Excellent work, great pricing and a local small business. I will absolutely use them again!
Reply from the business
Hi Robert, Thank you for the great review! We’re glad we could respond quickly and get your storm damage repaired right away. We truly appreciate your support of our local business and look forward to helping you again whenever you need us. – The Storm Master Team
- 5 out of 5AJ Graham7 months ago
Very good from getting the estimate to the finished product. I am very happy with my new roof. The workmanship is top notch.
Reply from the business
Hi AJ, Thank you for the great review! We’re glad to hear you had a smooth experience from estimate to completion and that you’re happy with your new roof. Top-notch workmanship is always our goal, and we truly appreciate your trust in us. – The Storm Master Team
- 5 out of 5Megan Wirtz9 months ago
Wonderfully helpful and kind!
Reply from the business
Hi Megan, Thank you for the kind words! We’re so glad you found our team helpful and kind — that’s exactly what we strive for. – The Storm Master Team
- 4 out of 5Marcus Manthey10 months ago
StormMaster Exteriors did an excellent job for us in replacing 11 windows in our home. They installed a quality product in a very professional way. Their installers even went the extra mile, doing retiling of the backsplash under our …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Marcus, Thank you for the thoughtful review and for trusting us with your window replacement project! We’re so glad you’re happy with the installation and the extra touches our team provided — it means a lot to hear that level of detail noticed and appreciated. We’re confident your new windows will serve you well for years to come, and we truly value your recommendation. – The Storm Master Team
- 5 out of 5Brandon Zissler10 months ago
What a great place to work with. Highly recommend
Reply from the business
Hi Brandon, Thank you for the great review and recommendation! We’re glad you had such a positive experience working with us and appreciate your support. – The Storm Master Team ***we recommend Affordable Dumpster***
What Storm Master Exteriors says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…FULLY LICENSED & INSURED Gain peace of mind with…”
Warranty offered
“…Teed ShingleMaster, certified by Google Guaranteed, and accredited by the Better…”
Free estimates
“…Contact Call now 989.488.4846 get a free estimate Trusted Home Exterior Company &…”
Mentions the BBB
“…Guaranteed, and accredited by the Better Business Bureau with an A+ rating. 989-488-4846 7870…”
Their site also states: insured.
Other roofers in Bay City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Precision Roofing Servicesknowledgeable staff, thoroughness, estimate4.8509 ratings5.1% one and two star(517) 675-8509 | 4.8 | 509 | 5.1%26 of 509 | (517) 675-8509 |
| Bay City Roofersaffordable pricing, roofing needs, weather4.619 ratings10.5% one and two star(989) 447-2167 | 4.6 | 19 | 10.5%2 of 19 | (989) 447-2167 |
| Double Barrel Builderswork, siding repair, communication4.419 ratings15.8% one and two star(989) 341-0297 | 4.4 | 19 | 15.8%3 of 19 | (989) 341-0297 |
| All 4 Seasons Home Improvements LLCroofing, roof repair, siding project4.315 ratings20.0% one and two star(989) 933-6415 | 4.3 | 15 | 20.0%3 of 15 | (989) 933-6415 |
| Bay City Roofing ServicesRoofing contractor4.89 ratingstoo few to compare(989) 204-4442 | 4.8 | 9 | —too few | (989) 204-4442 |
| Tri-City Renovationsjob, timeliness, dependable5.08 ratingstoo few to compare(989) 423-3313 | 5.0 | 8 | —too few | (989) 423-3313 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 85 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 85, of which 76 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.