Roofing contractor
Southern Roofing
4100 Carmel Rd b178, Charlotte, NC 28226
Listed under Matthews, NC
- Google average
- 4.7
- Ratings counted
- 49
- One and two star
- 4 of 49(8.2%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for Southern Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 44 | 90% | |
|---|---|---|---|
| 4 | 1 | 2% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 4 | 8% |
Higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Southern Roofing, most recent first.
- 1 out of 5Kathryn Prestano4 months ago
Truck driver with dark beard has road rage!!
Reply from the business
Kathryn thank you for your feedback. We value a safe driving experience with our drivers and the projects we work on. We apologize if you were impacted by one of our drivers. We will review the driver safety program as a team.
- 1 out of 5Bailey Langvardta year ago
Southern Roofing was recommended to me by another roofer for our flat roofed portico. It took me about 2 weeks to get a phone call back despite a few inquiries left via voicemail. Once I got a phone call to schedule, Chris was out in a day or two. That part was great. Unfortunately, he came out on November 12th, and I’ve been trying to get proposals from him ever since. I guess our job is too small for Southern Roofing.
- 1 out of 5Susan Helms6 years ago
Poor customer service. Refused to do a job that was signed and agreed upon because we requested work be done when we were home at their convenience.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- attention to detail5
- quick response3
- scheduling3
- rotten wood replacement2
- fast install2
- thorough inspection2
- detailed quote2
- debris removal2
- punctual crew2
- timely completion2
Other reviews we hold
14 more of the 48 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Andrew Duartea month ago
Eric and Grant were awesome. Quick and clear communication, answered all my questions, and were phenomenal to work with! Their crew did great work and I couldn't be happier with my new roof. If you're even considering getting a new roof then give them a call!
- 5 out of 5Steve Couick2 months ago
Quality products and professional installation with no Hassles.
- 5 out of 5Steve Collins2 months ago
Great communication. Quality fast install @ fair price.
- 5 out of 5Denny Fulk3 months ago
Eric and his team did a fantastic job! From the start, communication was excellent, their assessment of the work was thorough, and they replaced our damaged roof & patio quickly. Highly recommend!
- 5 out of 5Gretchen Bottrill3 months ago
We needed to a new roof for our 1928 house that also complied with the historic guidelines in Dilworth. We were very pleasantly surprised with the great price we received from Southern Roofing, and the company worked around our schedule easily. The old roof was off and the new roof was on in 48 hours. Highly recommend!
- 5 out of 5Chris Beard4 months ago
Great attention to the details and very effective communication which is so important Thanks Southern Roofing for keeping my family Dry!
- 5 out of 5Sheila Ivey5 months ago
Mac runs an exceptional roofing company! Great people to be work with and did a great job!
- 5 out of 5Mary Ely5 months ago
Southern Roofing was very responsive and did great work. Their follow-up was timely, and the repairs were completed quickly and professionally. I would definitely recommend them.
Reply from the business
Thank you so much for the recommendation! We’re glad to hear you were happy with our responsiveness and the quality of the repairs. Our team takes a lot of pride in getting the job done quickly and professionally, so it’s great to know that stood out to you. Thanks for choosing Southern Roofing.
- 5 out of 5Jason Stewart5 months ago
We work with a lot of contractors and Mac does it right. What a great experience and glad to have you in Charleston! Definitely recommend.
- 5 out of 5Bennett Hollenberg6 months ago
I’m very satisfied with the replacement of roofs of my house and carport. Southern Roofing fixed the problems I was having at reasonable cost.
- 5 out of 5Haley Gessaman6 months ago
Southern Roofing did an exceptional job. Eric and his team were patient, knowledgeable, and incredibly caring. They handled everything meticulously, making the entire process completely stress-free. They also replaced numerous wood-rotted boards beneath our shingles to ensure the highest quality work. I highly recommend Southern Roofing. Thank you, Southern Roofing!
- 5 out of 5Chuck Bolton7 months ago
Southern Roofing provided a competitive bid in a very timely manor. Once the project began it was completed quickly and with a high quality of workmanship.
- 5 out of 5Chris McKee7 months ago
The whole Southern Roofing team went above and beyond for us when it came to getting a tricky job done. And did it with a professional touch you don’t often see much these days
- 5 out of 5Jeff Bell8 months ago
I noticed a small water spot on my ceiling in our 2nd floor laundry room. I called Mac with Southern Roofing and he was out the very next day to discern what the issue was. He was very honest and did a thorough inspection of the entire …
Google cut this review short. The full text is on their Google profile.
What Southern Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed and Insured Fully licensed and…”
Insured
“…We’re proud to be fully insured, offering higher coverage than most…”
Warranty offered
“…both manufacturer and Workmanship warranty Financing Available Flexible…”
States years in business
“…With over 20+ years of experience, Southern Roofing is…”
Free estimates
“…Read More Why Choose Southern Roofing Free Estimate Know what to expect – at no…”
Financing available
“…manufacturer and Workmanship warranty Financing Available Flexible financing options make your…”
Mentions the BBB
“…more affordable and stress free BBB Accredited We are proud to be an A+ rating by…”
Family owned
“…Southern Roofing is your trusted, family-owned and operated roofing company…”
Other roofers in Matthews
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Charlotte Premier Roofinginsurance claim assistance, affordable, dependable team5.0120 ratings0% one and two star(704) 352-1112 | 5.0 | 120 | 0%0 of 120 | (704) 352-1112 |
| Eastern Oak Roofinginspection, timely completion, shingle selection5.0105 ratings0% one and two star(704) 669-8218 | 5.0 | 105 | 0%0 of 105 | (704) 669-8218 |
| Onyx Home Improvementgutter guards, gutter installation, clear explanations5.083 ratings0% one and two star(336) 728-5591 | 5.0 | 83 | 0%0 of 83 | (336) 728-5591 |
| Rogue Carolina Roofing LLCinsurance claim assistance, gutter replacement, quick work4.868 ratings5.9% one and two star(980) 403-4545 | 4.8 | 68 | 5.9%4 of 68 | (980) 403-4545 |
| Priority Roofingeasy process, roof replacement, answering questions4.957 ratings1.8% one and two star(980) 301-3541 | 4.9 | 57 | 1.8%1 of 57 | (980) 301-3541 |
| Hard Roofroof replacement, attention to detail, new roof4.856 ratings3.6% one and two star(980) 351-7226 | 4.8 | 56 | 3.6%2 of 56 | (980) 351-7226 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 49 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 48, of which 48 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.