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Roof Warden

Gutter service

Onyx Home Improvement

9026 Crusaders Ct, Matthews, NC 28105

Google average
5.0
Ratings counted
83
One and two star
0 of 83(0%)
North Carolina median
1.4%

The first three are Google’s own figures for Onyx Home Improvement, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.

Rating breakdown

5.0
83 ratings
Google’s profile shows 85
How the 83 ratings break down, from five stars to one
5
8299%
4
11%
3
00%
2
00%
1
00%
0%of these 83 ratings are one or two stars (0)

Lower than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Onyx Home Improvement. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • gutter guards26
  • gutter installation25
  • clear explanations4
  • inspection2
  • informative staff2
  • gutter refurbishment2
  • prompt install2
  • no upsell2
  • free quote2
  • quick crew2
  • seamless gutters2
  • discount2
  • clear communication2

Other reviews we hold

14 more of the 77 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Alexis Bennett7 hours ago

    Very detailed explanation of charges and options with gutter guards. Kyle was personable and professional!

    Reply from the business

    Thanks so much for the kind words! Kyle and our team really appreciate your feedback and support and glad to help with the gutter problems!

  • 5 out of 5Marty Webba day ago

    Kyle was knowledgeable and helpful in navigating the work we needed for the budget we were trying to keep.

    Reply from the business

    Thanks so much for your kind words! Kyle and our team are always here to help you stay on budget and get the job done right glad to help with the new fascia wrap.

  • 5 out of 5Thomas Johnsona day ago

    Really enjoyed meeting with Kyle about new guttering for our home. He was very knowledgeable and professional and it was readily apparent that he is proud of his business. We’re really looking forward to the finished project that was quickly scheduled for next week,

    Reply from the business

    Thanks so much for your kind words! Kyle and our team are excited to get started and deliver great results for your home and new gutters.

  • 5 out of 5K Sakuraa week ago

    Kyle was timely to the prescribed appointment, and friendly. Based on what l already knew about gutters and gutter services, the quote I received was fair and he was able to work within my budget and timeframe.

    Reply from the business

    Thanks so much for your kind words! Our team is thrilled Kyle could help within your budget and timeframe for your gutter project. We appreciate you!

  • 5 out of 5Elizabeth Kowalchecka week ago

    Onyx home improvement came promptly and addressed every concern we had all while giving us a fair price. Highly-recommend!!

    Reply from the business

    Thank you so much for your kind words! Our team is thrilled to hear you’re happy with our prompt and fair service for your gutter service!

  • 5 out of 5Taylor Knuckles2 weeks ago

    I will recommend Onyx to anyone in need of gutter work. I spoke with Kyle over the phone regarding an issue I was having with my system on Friday. He came out first thing on Monday. He inspected all of my gutters and shot me straight. He did not try to up-sale me on any services or products I did not need. His team came out within a week and completed the work. His team was very professional and informative as well. They cleaned up behind themselves and did not leave behind any debris or trash. First class operation.

    Reply from the business

    Thanks so much for the awesome review! We're thrilled Kyle and our team could help with your gutters and appreciate your recommendation.

  • 5 out of 5Mindy Ridgeway2 weeks ago

    Great experience from start to finish. Efficient and reliable from scheduling sales consult to install. Stoney and Henry (our install team) were fantastic. All questions were answered and the job was completed quickly.

    Reply from the business

    Thanks so much for the awesome review! Our team loves hearing your positive experience with Stoney and Henry for the gutter project.

  • 5 out of 5jacob hollifield3 weeks ago

    Awesome business to work with for gutter repairs. Quick turn around

    Reply from the business

    Thanks so much for the awesome review! Our team is thrilled to hear you appreciated the quick turnaround for the gutter project.

  • 5 out of 5cinzuca month ago

    The gutter system works very well. Great service and they are happy to double check things and explain the process.

    Reply from the business

    Thank you so much for the positive feedback, and glad to hear the gutter perform great!

  • 5 out of 5Eden Lewisa month ago

    Got quoted on gutters and gutter guard installation and the business was excellent, pricing was fair and I would hire them again

    Reply from the business

    Thanks so much for your kind words! Our team is thrilled you’re happy with the pricing and service. We’d love to help again with any other gutter project, maybe a second home!

  • 5 out of 5JP Lewisa month ago

    The owner came out and quoted us. He was so nice and offered the best pricing I’ve ever found. Highly recommend using their service. I won’t be going anywhere else.

    Reply from the business

    Thank you so much for your kind words! Our team is thrilled to hear you had a great experience and appreciate your recommendation for our gutter services!

  • 5 out of 5Blue Murilloa month ago

    Kyle and his team were a fantastic choice to clean our gutters and install gutter guards. Their pricing was super affordable considering the amount of work we needed done. I cannot recommend Onyx Home Improvement enough.

    Reply from the business

    Thank you so much, the gutter guards was a great addition to the gutters!

  • 5 out of 5Matthew Younga month ago

    Great service at competitive price

    Reply from the business

    Thank you Matthew, glad to help with the gutter guards!

  • 5 out of 5Kendal Schmidta month ago

    I called Onyx Home Improvement needing new gutters on my house and from start to finish was a breeze. Very knowledgeable, precise and punctuality was top notch! Thanks!

    Reply from the business

    Thanks so much for your kind words! Our team is thrilled to hear you had a smooth experience with your new gutters.

The latest post from this business

Posted by Onyx Home Improvement to their own Google profile 2 months ago. Their words, not ours.

Keeping up with gutter maintenance can be a hassle, so we’re excited to share a solution that makes things easier. Our seamless aluminum gutters use hidden brackets for a sleek look, and we install premium stainless steel micro mesh guards right on top. These gutter guards are built to last and come with a lifetime no-clog guarantee, so you can stop worrying about leaves and debris. No more climbing ladders to clean out your gutters. If you’re ready to cut down on home maintenance and protect your property, reach out to us to learn more about our gutter upgrades.Aug 11, 2026

What Onyx Home Improvement says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Free estimates

    “…of page First Name Last Name Zip Code Free Estimate HOME SERVICES Gutter Installation…”

Their site also states: warranty offered, 24/7 emergency call-out.

Other roofers in Matthews

Ranked by how many ratings Google has counted.

Other roofers we list in Matthews
Roofing contractor
Charlotte Premier Roofinginsurance claim assistance, affordable, dependable team5.0120 ratings0% one and two star(704) 352-1112
Eastern Oak Roofinginspection, timely completion, shingle selection5.0105 ratings0% one and two star(704) 669-8218
Rogue Carolina Roofing LLCinsurance claim assistance, gutter replacement, quick work4.868 ratings5.9% one and two star(980) 403-4545
Priority Roofingeasy process, roof replacement, answering questions4.957 ratings1.8% one and two star(980) 301-3541
Hard Roofroof replacement, attention to detail, new roof4.856 ratings3.6% one and two star(980) 351-7226
Southern Roofingattention to detail, quick response, scheduling4.749 ratings8.2% one and two star(704) 363-3317

All roofers in Matthews →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 83 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 82, of which 77 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.