Hard Roof

The only one or two-star review we hold for Hard Roof.

• 1 out of 5Marlon Rettis2 months ago

  After providing a quote, they completely disappeared. My calls went unanswered, and they never responded to my text messages. Very poor communication and a frustrating experience overall.

• roof replacement8
• attention to detail5
• new roof3
• easy process3
• initial inspection2
• courteous team2
• policy deductible2
• shingles2
• process guidance2
• warranty2

14 more of the 46 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Angie Mccune5 days ago

  Absolutely the best !! Thank you Christian, Johnny and every single worker that was on our job today. We received a quote and two days later this amazing crue was on the job and completed it in one amazingly hot day. Thank you so much for a beautiful roof on our home and garage.

  Reply from the business

  Angie, thank you so much for your wonderful review and for recognizing Christian, Johnny, and the entire crew. We’re thrilled they could complete your roof and garage so quickly in that heat and that you’re pleased with the result. We appreciate you choosing us and please contact us if you need anything else. Thank you!

• 5 out of 5James Powella month ago

  The professionalism of this company is absolutely amazing. Miss Jonah was quick to respond. Christian was quick to get on site. Get the fix and get it done and their pricing is amazing. They gave you a great product for a minimum price. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  James, thank you so much for the wonderful review. We’re thrilled Miss Jonah and Christian provided fast, professional service and that you were pleased with the product and pricing. Your kind words about our crew mean a lot and we’ll be sure to pass them along. We appreciate your business and look forward to working with you again. Thank you!

• 5 out of 5Mirna Almazana month ago

  "Outstanding work from start to finish!" We recently hired Hard Roof for a major home update including a full roof replacement, gutter repairs, and interior painting—and we couldn't be happier with the results. The crew was punctual, professional, and remarkably efficient. The new roof and clean gutter repair look fantastic and give us total peace of mind. On top of that, the interior painting was done with incredible attention to detail—crisp lines, smooth coverage, and zero mess left behind.

  Reply from the business

  Mirna, thank you so much for the wonderful review and for choosing Hard Roof for your roof replacement, gutter repairs, and interior painting. We're thrilled to hear the crew was punctual and professional and that you’re pleased with the quality and attention to detail. We will pass your compliments along to the whole team. If you need anything further or have questions about maintenance or warranty, please contact us anytime. Thank you!

• 5 out of 5Maria Hernandez2 months ago

  Hard Roof is a reputable and highly professional company. They replaced my entire roof and even covered the cost of painting the interior of my house; I only had to pay my insurance deductible. Now my house looks brand new. I highly recommend them.

  Reply from the business

  Thank you for sharing your experience, Maria. At Hard Roof, we're delighted to hear you were satisfied with the roof renovation and that we were able to arrange the interior painting through your insurance policy, leaving you only with the deductible. We appreciate your trust and your recommendation; your satisfaction is our greatest reward. We remain at your service for any future needs. Thank you!

• 5 out of 5America Negrete3 months ago

  Great job Team. They explained the entire process to me step by step. Now my house looks ten years younger and more beautiful! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, America! We're thrilled our team explained every step and that your home looks ten years younger and more beautiful. We appreciate you trusting Hard Roof to protect your home in Charlotte and beyond. If you need anything else, we're here to help. Thank you!

• 5 out of 5Lilly Martinelli3 months ago

  100% recommended. They do excellent work and are very friendly and punctual.

  Reply from the business

  Thank you so much for your recommendation, Lilly! We're delighted to hear that our work, friendliness, and punctuality met your expectations. We hope to serve you again soon. Thank you!

• 5 out of 5Linda Patiño3 months ago

  Excellent service, good communication, good punctuality, and the staff are very friendly.

  Reply from the business

  Thank you so much for your review, Linda. We're delighted to hear that you appreciated our team's communication, punctuality, and friendliness. We truly value your kind words and your trust in our service. We hope to serve you again soon. Thank you!

• 5 out of 5Luis Flores5 months ago

  From the time that I spoke and met with Christian, we knew it was going to be a great experience. He guided us through the entire process, from the initial inspection, meeting with the insurance adjusters, to the approval, roof …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Luis — we’re thrilled to hear you had a fantastic experience with Christian, Jhony, and the Hard Roof team. It means a lot that our guidance through inspections, adjusters, installation, and the final steps made the process smooth for you. We appreciate your trust and kind words. If you need anything in the future, we’re here to help. Thank you!

• 5 out of 5Roberto Sola5 months ago

  They are very responsible and honest people; they do a very fast and high-quality job.

  Reply from the business

  Thank you so much, Roberto, for your kind words and for trusting us. We're glad to know you value our responsibility, honesty, and the speed and quality of our work. We're always at your service for anything you need. Thank you!

• 5 out of 5samuel davis5 months ago

  Excellent workmanship and great customer service. I would recommend to anyone in the Charlotte area needing there home shingles replacement!

  Reply from the business

  Thank you, Samuel, for the kind words and the 5-star review. We're thrilled our workmanship and customer service met your expectations. We really appreciate your recommendation to Charlotte homeowners in need of shingle replacement. If you need anything else in the future, please don't hesitate to reach out. Thank you!

• 5 out of 5Piedad D6 months ago

  They are the very best. Punctuality & honesty & the best advice you can have from the experts in roofing.

  Reply from the business

  Thank you so much for the kind words and five-star review. We’re proud to hear our punctuality, honesty, and expert advice made a difference for you. Please reach out anytime you need roofing help. Thank you!

• 5 out of 5rodolfo mogollon6 months ago

  My service was excellent, I recommend it.

  Reply from the business

  Thank you for your recommendation, Rodolfo! We're glad to hear you received good service. We hope to serve you again soon. Thank you!

• 5 out of 5Amalio Perez6 months ago

  I recommend Hard Roof; they do good work and are reliable. I'm happy with the work they did.

  Reply from the business

  Thank you, Amalio, for recommending Hard Roof and for your kind words. We're so glad to hear you were happy with the work and that you consider us reliable. We appreciate your trust and are happy to have met your expectations. If you need anything else or would like to recommend us to someone, we're here to help. Thank you!

• 5 out of 5Solania Campos6 months ago

  100% excellent service. I was very happy with their service and friendliness. I will definitely call them again for future projects. My roof turned out perfect, and the prices were very good ! Thanks for great service

  Reply from the business

  Thank you so much for the kind words, Solania! We’re thrilled you’re happy with the roof, our team’s service, and the pricing. We appreciate your trust and look forward to helping with your future projects. Thank you!

• Licensed

  “…Scroll down 4.9 47 Google Reviews Licensed & Insured NC Roofing Contractor ·…”

• Insured

  “…4.9 47 Google Reviews Licensed & Insured NC Roofing Contractor · BBB A+ BBB A+…”

• Warranty offered

  “…Business 30-Year Installation Warranty Bilingual EN / ES · $0 Down NC + SC…”

• Free estimates

  “…About Financing Blog 980-351-7226 Get Free Estimate Get Free Estimate 980-351-7226 ✕ Home…”

• Financing available

  “…and water shield · 2–3 days $0 down financing available What Affects Your Final Price Square…”

• Mentions the BBB

  “…Is Hard Roof BBB accredited? Yes. Hard Roof, LLC has been BBB A+…”