SOCO Roofing & Restoration

The only one or two-star review we hold for SOCO Roofing & Restoration.

• 1 out of 5Roy SEdited 10 months ago

  I chose SoCo from a recommendation by my insurance company and made a bad choice using SoCo to work on my home. The entire experience was exhausting and a constant struggle with SoCo to make things right with all the mistakes the workers made on my home. What should have taken a week to complete took over two months to complete. I gave SoCo a chance to come and see the remaining damage, but, they never contacted me with they said they would after my last call to them. I waited nearly two months before writing this review. There is no direct full time supervision on the work crews and a “HUGE” language barrier between the home owner and workers if you can’t speak Spanish. Initially I was greeted each day by a crew supervisor named Brandon. He was mostly interested in knowing if my insurance company had sent me the insurance check yet and asked me every day if I had been paid. It was very annoying with Brandon asking me daily if I was paid or not. Additionally Brandon is a habitual liar and tried to hoodwink me with false information on how the work was done. I had my roof replaced, gutters replaced, porch posts replaced, and some siding. Each area needed to be redone due to terrible craftsmanship. Brandon would tell me my crooked gutters and siding was supposed to look that way. None of the work was level. It was all crooked, bent, or missing parts. Everything had to be redone at least once with a few things needing replaced two or more times. SoCo is a fly by night company. I truly believe the crews sent to my home dont work full time for SoCo with each crew having different skill levels based on the terrible work done to my home. The work on my home has since been completed but not to standard. I still have a hole in my roof that’s covered by shingles, the top portion of my roof wasn’t completed as promised, and there’s bent and crooked parts that was never repaired properly. The head supervisor Donny did all he could and gave me a small refund, however, wh

  Google cut this review short. The full text is on their Google profile.

• new roof6
• kind staff5
• easy process5
• siding replacement2
• claims adjustor2
• efficient crews2
• claim process2
• knowledgeable rep2
• response time2
• leak repair2

14 more of the 96 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Marilynne MacLeoda month ago

  I had a wonderful experience using SOCO Roofing. The contractor was awesome and went out of his way every day to make sure everything was going the way he wanted. The workers were fantastic. They worked in 90° weather on a hot roof for 14 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Marilynne, we're so glad you had a positive experience from start to finish. Thank you for recognizing our contractor and crew for their dedication, and for recommending SOCO Roofing & Restoration. We're happy you love the final result after restoring your storm-damaged roof.

• 5 out of 5Kelly Adams2 months ago

  Donnie was easy to work with and I am very happy with my results! Easy and professional plus my new roof look fabulous!

  Reply from the business

  Kelly, thank you for the great review! Donnie and the team are glad the process felt easy and professional, and we’re happy you love the look of your new roof. We truly appreciate your trust and support!

• 5 out of 5Lauren Groth2 months ago

  Donny was amazing to work with. He fought for us every step of the way and never gave up. The process took longer than expected because of issues with the insurance company, but Donny stayed in our corner the entire time and kept pushing for us. We got our roof, and it turned out even better than we expected. We highly recommend SOCO Roofing.

  Reply from the business

  Lauren, thank you for the thoughtful review! Donny and the SOCO Roofing team are glad we could stand by you through the insurance process and help get your storm-damaged roof taken care of. We’re happy the finished roof exceeded your expectations, and your recommendation means a lot to us!

• 5 out of 5Kelly Smotherman4 months ago

  Donny Shattuck was Johnny on the spot. Awesome service, great price, & excellent customer service. Highly recommend!

  Reply from the business

  Thank you, Kelly, for your wonderful review! We're glad we could help you in a timely manner, and we appreciate kind words!

• 5 out of 5Dexter Schuzer5 months ago

  Had an issue with a section of our roof shingles getting blown up with heavy gusts of winds. There was a thunderstorm set to be in our area later in the afternoon. Donny and his team were very quick and responsive. They showed up within an …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Dexter for the review. We really appreciate it. So happy to help you before anything happened.

• 5 out of 5Peggy SimmonsEdited 5 months ago

  Very knowledgeable about the roof repair that we needed done. Was respectful and polite. I would recommend and would use again.

  Reply from the business

  Thank you, Peggy, for your wonderful review! We appreciate your business!

• 5 out of 5Anthony Trepka8 months ago

  I’m in the insurance world and I refer to SOCO roofing all the time. Dylan Howard’s response time, professionalism, and reliability is truly valuable in my business and I’m lucky to have him as a resource for my clients.

  Reply from the business

  Thank you so much for your kind words! We’re thrilled to hear that Dylan’s professionalism and reliability have been such a valuable resource for you and your clients. Referrals from trusted partners like you mean the world to us, and we’re honored to support your business whenever we can!

• 5 out of 5Brenda Helmick10 months ago

  Dylan was easy to work with. Quality work was done. Definitely recommend SoCo Roofing!

  Reply from the business

  Thank you, Brenda, for the great feedback! We’re glad to hear Dylan made the process easy and that you’re happy with the quality of the work. We really appreciate your recommendation!

• 5 out of 5Brandt Eichman10 months ago

  Wonderful experience. Dylan and his team were very professional, responsive, and efficient. I recommend them highly.

  Reply from the business

  Thank you so much, Brandt, for the kind words! We’re thrilled to hear you had a wonderful experience with Dylan and the team. Your recommendation means a lot to us!

• 5 out of 5Carter Wampa year ago

  Our project, which was handled faithfully by Dylan and resulted in a great outcome, was the installation of a new dormer window, the associated roofing and siting work, and the interior build-out of a new bedroom. This involved everything …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your thoughtful review! It was a pleasure working with you on this project, and we're glad Dylan was able to help coordinate everything smoothly—from the framing to the finishing touches. Your trust in us and collaboration throughout made all the difference. Enjoy your beautiful new space, and don't hesitate to reach out if you need anything in the future!

• 5 out of 5Keaton Ryea year ago

  Dylan and his team are hands-down the best contractors I’ve ever worked with. They handled everything flawlessly, from navigating the insurance process to installing my new roof in just one day. The adjuster originally was going to deny my …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  THANK YOU, Mr. Rye, for your incredible review! We're honored to have earned your trust and thrilled that you had such a positive experience with Dylan Howard and our Middle TN team. From helping with the insurance process to completing the roof in just one day, we always aim to make the entire experience as smooth and stress-free as possible. We truly appreciate your kind words and value your recommendation!

• 5 out of 5Mary Lou Webba year ago

  Needed repairs from storm damage and job was done without any problems. Donnie handled things for me.

  Reply from the business

  Thank you, Mary Lou, for the five-star review! We appreciate it!

• 5 out of 5Nancy Reecea year ago

  SoCo Roofing rebuilt our chimney, replacing wood, paper and siding. We’re very satisfied with the promptness and quality of their work. When a gutter was accidentally damaged, they quickly put up a new gutter. We highly recommend them.

  Reply from the business

  Thank you, Nancy! We value your review, and your recommendation is greatly appreciated!

• 5 out of 5Malcolm Gibsona year ago

  Dylan at SOCO was so helpful!

  Reply from the business

  Thank you, Malcom! We really appreciate your five-star review and kind words about roofing consultant, Dylan Howard!

Metal Roof Wrapped Up on This Build Got this one finished recently. Light gray standing seam panels running across the main roof, the garage wing, and the porch overhangs. A layout like this has a lot of hips and valleys. We measured each section on its own so the panel lines stayed straight where they meet. Metal roofing sheds water quickly and holds up through storm season, which is why a lot of homeowners here ask about it. Reach out if you want to talk through options for your roof. #MetalRoofing #Murfreesboro #StandingSeam #SOCORoofing6 days agoCall now

• Licensed

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• Insured

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• Bonded

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• Free estimates

  “…Every Time! Request a Free Estimate Financing Home Roofing Services Roof…”

• Financing available

  “…| Licensed and Bonded | Zero down Financing Available Open 24/7 Fill out this short form…”

• 24/7 emergency call-out

  “…10-9299 5.0 (255 Ratings & Reviews) 24/7 Emergency Services | Free Estimates…”

Their site also states: warranty offered.